Honda Pilot Complaints

9,418 consumer complaints on file.

#11340265July 19, 2020
ENGINE
WHILE DRIVING ON THE STREET, THE ENGINE STALL IN THE MIDDLE OF THE ROAD. I HAD TO START THE ENGINE AGAIN. IMAGINE IF I WERE DRIVING ON THE HIGHWAY AND IT HAPPENED LIKE THIS. IT WOULD CAUSE A MAJOR ACCIDENT. IT HAS BEEN HAPPENED TWICE ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340056July 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE BEEN GOING BACK AND FORTH WITH THE DEALERSHIP ABOUT THE CAR MAKEING POPING SOUNDS A.D THE ENTIRE DASHBOARD GOING OUT AND I CAN'T SEE ANYTHING ON THERE. SCREEN IS OUT I CAN NOT SEE MY SPEED AND IT HITS THE BRAKES WHEN EVER IM DRIVING AND I ALMOST CRASHED WITH MY KIDS IN THE CAR WITH ME. I AM WORRIED FOR THE SAFTY OF MY KIDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340119July 18, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
POPPLING NOISE FROM SPEAKERS. ELECTRICAL MALFUNCTIONS IN DIGITAL DISPLAYS. REPLACED WIRING HARNESS. 700 MILES LATER SAME PROBLEM, INFORMATION CUTS OUT...COULD LEAD TO CRASHES OR MALFUNCTIONS. THOUSANDS OF COMPLAINTS ON LINE. HAPPENS STOPPED, DRIVING, OR PARKED. THOUSANDS AND THOUSANDS OF COMPLAINTS. WHAT ARE YOU GOING DO DO NHSTA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339959July 17, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY INFOTAINMENT CENTER AND DASHBOARD SPEEDOMETER HAVE BEEN GOING OUT FOR THE PAST THREE MONTHS WHILE I DRIVE. LOOKING ONLINE THIS WAS AN ISSUE WITH THE 2019 MODELS AND NO SOLUTION TO THE PROBLEM WAS MADE. I WAS NOT INFORMED WHEN PURCHASING THE VEHICLE THAT THESE ISSUES EXISTED AND WHEN TAKING IT INTO THE DEALERSHIP NO LONG TERM FIX TO THE PROBLEM IS OFFERED. I PURCHASED THIS VEHICLE FOR THE NAVIGATION AND DVD OPTIONS THAT I NOW AM NOW ABLE TO USE YET I STILL PAY THE PAYMENT FOR THEM. TO ME HONDA IS NEGLIGENT BECAUSE THEY ARE AWARE OF THE PROBLEM YET THEY HAVE NOT FIXED IT WHEN I CALL ABOUT DOING ANYTHING TO IT I AM TOLD THEY HAVE TO EXPERIENCE THE PROBLEM WHILE DRIVING IT WHICH COULD TAKE SECONDS OR IT COULD TAKE A WEEK THEN THEY OFFER NO TIME TABLE ON HOW LONG IT WILL TAKE TO FIX IT. THEY ALSO DO NOT OFFER A COURTESY VEHICLE WHILE THEY FIX THE DEFECT. NO RECALLS HAVE BEEN ISSUED FOR THIS PROBLEM EITHER THIS PROBLEM CAN OCCUR ON ANY TYPE OF ROAD AT ANY TIME DRIVING OR PARKED. THE LAST TIME IT WAS ON WAS 7/12/2020 AND IT HAS BEEN OFF SINCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339939July 17, 2020
UNKNOWN OR OTHER
WENT TO GO TRADE MY CAR IN AND I WAS TOLD THAT THE CAR-FAX IS SHOWING A POTENTIAL ODOMETER ROLLBACK INDICATED, I HAVE MADE A FEW CALLS AND I AM NOT GETTING ANY HELP. I AM VERY CONCERNED AND WOULD LIKE SOME HELP WITH THIS PLEASE THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339678July 16, 2020
FUEL/PROPULSION SYSTEM
MY 'EMISSIONS SYSTEM ISSUE' LIGHT COMES ON ALL THE TIME. THE LIGHT COMES ON MOSTLY WHILE THE CAR IS IN MOTION I FIRST HAD THIS CHECK LIGHT COME IN WITHIN MONTHS OF OWNING THE CAR. HONDA HAS FIXED THIS EVERY YEAR SINCE. I PUT ABOUT 30,000 MILES/YR ON THE CAR AND DO NOT HAVE THE TIME TO CONTINUALLY BRING THE CAR IN FOR SERVICE. DURING THE LAST SERVICE FOR THIS ISSUE (MY CAR WAS OUT OF WARRANTY) AND I WAS TOLD IT WOULD COST ALMOST $2000 TO FIX. THEY AGREED TO COVER 75% OF THE COST AS THIS HAS BEEN A PROBLEM EVERY YEAR. WITHIN DAYS OF LEAVING THE DEALERSHIP, THE LIGHT CAME ON AGAIN. THE 2017 PILOT IS A LEMON. THIS IS SOME FUEL INJECTOR ISSUE. IT COULD CAUSE A SERIOUS ACCIDENT AS THE ULTIMATE RESULT OF THIS ISSUE IS ENGINE MISFIRE... I HAVE HAD MOMENTS OF MISFIRE WHEN ENTERING AN INTERSECTION AND COULD HAVE CAUSED A SERIOUS ACCIDENT. THERE APPEARS TO BE NO PERMANENT FIX FOR THIS ISSUE. THIS HONDA JUST FIXES IT AND IT'S NOT A BIG DEAL TO THE OWNER UNTIL YOU ARE OUT OF WARRANTY. THIS IS INCREDIBLY FRUSTRATING. I LOVE THE CAR, BUT THIS IS DISAPPOINTING AS I HAVE THE PILOT ELITE WHICH IS ONE OF THE MOST EXPENSIVE CARS THEY OFFER. THE LOCAL DEALERSHIP HAS BEEN GOOD ABOUT IT. HOWEVER, I FEAR THE NEXT TIME I RETURN TO COMPLAIN ABOUT THIS ISSUE, THEY MAY NOT BE AS ACCOMMODATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339724July 16, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY CAR WILL ACCELERATE WITHOUT ME PRESSING THE GAS. AND MY AIRBAG LIGHT IS ON I'M CONCERNED IT WILL EXPLODE LIKE THE ONES ON OTHER HONDA PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339748July 16, 2020
ENGINE
ENGINE STALLING ON HIGHWAY AND FREEWAYS DURING STOPS. EXTREMELY DANGEROUS SITUATION ON FREEWAY WHEN WE HAD TO STOP DUE TO FRONT TRAFFIC AND CAR COMPLETELY STALLED AND COULD NOT RESTART THE CAR. ENTIRE FAMILY WAS INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339759July 16, 2020
ELECTRICAL SYSTEM
THE AUTO ENGINE IDLE STOP IS MALFUNCTIONING AND CAUSES THE CAR TO STALL IN THE MIDDLE OF INTERSECTIONS. WHILE SITTING AT A RED LIGHT THE IDLE STOP WILL COME ON AND SHUT THE CAR DOWN. NORMALLY RELEASING THE BRAKE WILL START THE ENGINE BACK UP. HOWEVER, ON SATURDAY EVENING THE CAR DIED AND TOOK SEVERAL MINUTES TO START BACK UP. I HAD THE BATTERY INSPECTED TO MAKE SURE IT WAS NOT A BATTERY ISSUE AND THEY SAID THE BATTERY TESTED FINE AND WAS AN ISSUE WITH THE SYSTEM. HONDA HAS INDICATED THIS A KNOWN PROBLEM THEY ARE UNABLE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339576July 15, 2020
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED AT INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE REAR SUBFRAME WAS EXTREMELY CORRODED. THE CONTACT WAS INFORMED THAT THE UNTIL THE VEHICLE WAS REPAIRED THE VEHICLE SHOULD NOT BE DRIVEN. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339601July 15, 2020
STRUCTURE:BODY
NOTICED PAINT PEELING OFF THE ROOF, BETWEEN THE WINDSHIELD AND THE MOONROOF FOR NO REASON WHILE MY CAR WAS PARKED IN MY DRIVEWAY. NO DINGS OR DENTS IN THE AREA. CALLED HONDA HEADQUARTERS TO REPORT THE PROBLEM AND THEY SAID THEY CAN'T HELP. THEN I WANT TO GO WASH THE CAR SO I COULD APPLY SOME TOUCH CUP PAINT TO SEAL IT UP AND IT STARTING TO PEAL OFF EVER MORE. JUST PEALING WAY AND SPREADING. ALSO NOTICED A SMALL PATCH OF RUSTING UNDER THE REAR TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339603July 15, 2020
ELECTRICAL SYSTEM
II STARTED HAVING A "KEYLESS START SYSTEM PROBLEM" ERROR SHOWING UP ON THE DASH. AT ABOUT THE SAME TIME THE WALK AWAY LOCK SYSTEM STOPPED WORKING AS WELL AS THE LOCKING BUTTON ON THE TAILGATE. THE ERROR MESSAGE WOULD COME AND GO BUT NOW IT IS ON CONSISTENTLY. I HAVE TO PUSH THE START BUTTON 3-4 TIMES TO GET THE CAR TO START AND NOW I AM HAVING TROUBLE TURNING THE CAR OFF. THE VEHICLE IS STATIONARY WHEN THESE PROBLEMS OCCUR, BUT THE ERROR MESSAGE STAYS ON ALL THE TIME NOW. I AM WORRIED I AM GOING TO BE SOMEWHERE AND NOT BE ABLE TO START THE CAR OR TURN THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339277July 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I BOUGHT A 2020 NEW HONDA PILOT ELITE ON OCTOBER 2, 2019 WITH 245 MILES ON IT. I BROUGHT MY PILOT ELITE INTO THE DEALERSHIP ON DECEMBER 26, 2019 AFTER DISCOVERING A POPPING NOISE WHICH SOUNDED LIKE A FIRECRACKER GOING OFF THAT SEEMED TO BE BETWEEN THE WINDSHIELD AND DASH WHILE DRIVING.MILEAGE WAS AT 3,956 AT THIS TIME. ON JANUARY 17, 2020, I BROUGHT MY HONDA PILOT INTO THE DEALERSHIP AGAIN. IT DEVELOPED A POPPING NOISE AGAIN BETWEEN THE WINDSHIELD AND DASH SOUNDING LIKE A FIRECRACKER GOING OFF WHEN I WAS DRIVING. ON FEBRUARY 5, 2020, THE HONDA PILOT WAS ONCE AGAIN BROUGHT BACK IN. IT WAS POPPING AND CRACKING THIS TIME IN THE AUDIO UNIT BUT NOW ALSO DOOR LOCKS WE'RE MAKING NOISE WHEN IN STATIONARY OR WHILE DRIVING. THE CONTROL PANEL HAD ALSO SHUT OFF A COUPLE TIMES WHERE YOU ONLY SAW A DARK SCREEN AND IT WOULD REBOOT. ON JULY 14TH, AFTER HEARING THIS LOUD POPPING NOISE FOR A COUPLE MONTHS NOW WHILE DRIVING, I HAVE TAKEN IT BACK TO THE DEALERSHIP. IT IS WORSE WHEN YOU GO AROUND ANY TYPE OF CURVES OR ON BUMPY ROADS. IF THE ROAD IS COMPLETELY STRAIGHT AND SMOOTH, I DO NOT HAVE THIS PROBLEM. THIS WHOLE ORDEAL IS SCARY BECAUSE IT IS A HUGE DISTRACTION FOR ME AND I FEAR FOR MY SAFETY. I HAVE BEEN TOLD BY THE SERVICE ADVISOR AGAIN TODAY THAT HONDA IS AWARE AND WORKING ON THIS ISSUE. HE STATED A RECALL IS COMING OUT FOR IT AS WELL AS THE ODYSSEY AND PASSPORT BUT THEY ARE MAKING THE PARTS FOR IT BEFORE THEY RECALL IT. HE SAID THEY CAN PUT A BAND-AID ON IT IN THE MEANTIME UNTIL THE PART CAN BE MADE. SINCE THIS IS THE 2ND TIME IN THE LAST 6 MONTHS I HAVE BEEN TOLD THIS, I'M WORRIED THEY ARE COVERING UP THE ISSUE AND WAITING FOR MY WARRANTY TO BE UP. ALSO, THE SENSOR THAT TELLS YOU WHEN A VEHICLE OR OBJECT IS CLOSE TO YOU IS FAULTY. I WILL BE DRIVING WITH NOTHING AROUND ME AND IT TELLS ME TO BRAKE AND GOES INTO ITS 'SAFETY MODE' WHICH HAS CAUSED ME TO ALMOST HAVE A WRECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339290July 14, 2020
AIR BAGS, STRUCTURE:BODY, WHEELS
THE AIR BAG DEPLOYED WHEN SOMETHING HIT MY WINDSHIELD CAUSING ME TO LOSE CONTROL OF THE VEHICLE AND ENDING WITH THE VEHICLE BEING ON ITS SIDE AND THE JAWS OF LIFE BEING USED TO REMOVE MY BODY. I LITERALLY DROVE 1/10 OF A MILE WHEN THIS HAPPENED AT A SPEED OF 40 MPH ON A SIDE STREET
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11339322July 14, 2020
ENGINE
MY VEHICLE HAS AN AUTO STOP FUNCTION THAT OCCURS WHEN I STOP THE CAR. WHEN I PRESS THE ACCELERATOR, THE ENGINE STARTS BACK UP. PERIODICALLY, I HAVE HAD AN ISSUE WITH THE VEHICLE NOT STARTING BACK UP. I HAVE TO PUT THE CAR IN PARK AND PRESS THE START BUTTON SEVERAL TIMES UNTIL IT STARTS BACK. THIS HAS PUT ME IN SOME VERY DANGEROUS SITUATIONS. THE DEALERSHIP HAS NOT BEEN ABLE TO PRODUCE THE SAME ISSUE. IT HAS BEEN OCCURRING MORE OFTEN AND I AM CONCERNED FOR MY SAFETY. I HAVE READ NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339432July 14, 2020
ELECTRICAL SYSTEM
WHILE STOPPED AT A STOP LIGHT, MY AUTO IDLE SETTING KICKED ON AS USUAL. WHEN IT WAS TIME FOR ME TO RELEASE THE BREAK AND STEP ON THE GAS, MY CAR STALLED. I WAS UNABLE TO OR MY VEHICLE. I COULD NOT PUT CAR IN PARK, NEUTRAL, ETC. ALL THE DASHBOARD LIGHTS CAME ON, AND I WAS INSTRUCTED TO STEP ON THE BREAK AND PLACE MY CAR IN PARK. I ATTEMPTED TO DO THIS BUT MY CAR REFUSED TO SHIFT. I ALSO ATTEMPTED TO PRESS THE IGNITION BUTTON TO CUT THE CAR ON AND IT DID NOT WORK. MY CAR REMAINED STALLED FOR APPROXIMATELY 60 SECONDS. I WAS IN A BUSY INTERSECTION WITH AN AMBULANCE COMING TOWARDS ME AND I WAS UNABLE TO MOVE MY CAR. THIS IS THE 4TH TIME THIS HAS OCCURRED. MY CAR IS FAIRLY NEW WITH ONLY 53K MILES. I TOOK MY CAR TO THE DEALERSHIP AND THEY WERE UNABLE TO FIND AN ISSUE. THIS IS A SERIOUS SAFETY ISSUE! WHAT IF I'M ON THE HIGHWAY IN TRAFFIC AND MY CAR STALLS AFTER BEING IN THE AUTO IDLE POSITION? WHAT IF I'M CROSSING OVER A TRAIN TRACK AND MY CAR STALLS? THIS IS A SAFETY ISSUE HONDA NEEDS TO FIX! I GOOGLED THE ISSUE AND OTHERS HAVE HAD THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339448July 14, 2020
WHEELS
PURCHASED A HONDA PILOT EQUIPPED WITH KUHMO KR21 TIRES. WHILE ON A ROAD TRIP WITH THE FAMILY, ABOUT 400 MILES INTO THE DRIVE HEARD A THUMP SOUND I WENT TO A LOCAL LANE TO EXIT AND THEN THE TIRE LITERALLY EXPLODES AND SEPARATES ON THE HIGHWAY. WE DID TWO SPINS AND CRASHED INTO THE GUARD RAIL THANKFULLY INSTEAD OF INTO THE DITCH. WE WERE ON I10 HEADING EAST BOUND FEW MILES INTO LOUISANA.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11339028July 13, 2020
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED THAT THE BACK-UP CAMERA AND DASHBOARD WARNING LIGHT FAILED TO OPERATOR CORRECTLY WHILE IN REVERSE OR IN MOTION, WITH AN ABNORMAL NOISE BEING HEARD. THE VEHICLE WAS TAKEN TO GERALD HONDA OF MATTESON (5505 AUTO CT, MATTESON, IL 60443) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE APPLE CAR PLAY SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOUR ADDITIONAL TIMES. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338894July 12, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY AT 75 MPH THE SPEAKERS MADE A TERRIBLE POPPING EVEN THOUGHT THE AUDIO SYSTEM WAS OFF AND THEN ENTIRE DASH SCREEN WITH THE SPEEDOMETER WENT OUT AND REBOOTED SO I HAD NO IDEA WHAT SPEED I WAS GOING FOR 10 SECONDS. . WE HAD CRUISE CONTROL ON AND THE WHOLE SYSTEM WENT HAYWIRE. IT WAS BEYOND SCARY. THE CAR DOESN'T FEEL SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338731July 11, 2020
ELECTRICAL SYSTEM
ABOUT 30-40 MINUTES INTO DRIVING WHEN WE HIT A BUMP OR POTHOLE THE SPEEDOMETER AND INFOTAINMENT SCREEN FLICKERS SAYS TUNER LOST, THE AUDIO POPS SEVERELY LIKE SOMETHING HITTING THE WINDSHIELD. IT'S SCARY - LOOKS LIKE THE ELECTRICAL SYSTEM IS LOOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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