Honda Pilot Complaints

9,418 consumer complaints on file.

#11342380July 30, 2020
ELECTRICAL SYSTEM
ALL PROBLEMS STARTED ABOUT A MONTH OR SO AFTER OWNING THE CAR AND HAVE GOTTEN WORSE OVER TIME. SPEAKER POPPING / CRACKLING PROBLEM - CAN BE VERY LOUD AND PERSISTENT AND ANNOYING RADIO FREEZES AND IS INOPERABLE SPEEDOMETER GOES BLACK (NO SPEED INDICATORS) WHEN TURNING STEERING WHEEL OUTSIDE MIRRORS HAVE AUTO COLLAPSED AT LEAST ONCE THE RANDOM NATURE OF THESE ELECTRICAL PROBLEMS LEAVE WORRY THAT SOMETHING CATASTROPHIC MAY RANDOMLY HAPPEN AT ANY TIME AND EITHER START A FIRE OR CAUSE A DANGEROUS ACCIDENT, OR LEAVE ONE STRANDED WITH AN INOPERABLE VEHICLE. HONDA JUST ANNOUNCED SW UPGRADES THAT SUPPOSEDLY FIX THE INSTRUMENT CONSOLE, BUT HAVE YET TO ANNOUNCE A FIX FOR THE OTHER BIZARRE ELECTRICAL ISSUES. AND TO TOP ALL OF THIS OFF, WITH THIS BEING A WELL KNOWN ISSUE, DEALERSHIPS CONTINUE TO SELL THESE CARS AND IN MY OPINION THAT IS POOR ETHICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341783July 28, 2020
ELECTRICAL SYSTEM
WE PURCHASED BRAND NEW IN JUNE 2020. AFTER LESS THAN ONE MONTH, WE BEGAN HEARING POPPING & CRACKLING FROM THE SPEAKERS. THE RES BEGAN FREEZING TO THE POINT THAT THE DVD PLAYER WOULD NOT WORK AT ALL. POPPING & CRACKLING CONTINUED INTERMITTENTLY, TO THE POINT WHERE THE INFOTAINMENT SCREEN WOULD DISPLAY "NO CONNECTION" ON EVERYTHING--CARPLAY, SIRIUSXM, FM RADIO, ETC. THE INFOTAINMENT SCREEN, AS WELL AS THE GAUGE CLUSTER (INCLUDING SPEEDOMETER, REAR BACK-UP CAMERA, ETC.) THEN BEGAN GOING COMPLETELY BLACK WHILE WE WERE DRIVING ON A COUNTY HIGHWAY, AND REBOOTED MULTIPLE TIMES. WE HAVEN'T EVEN MADE A PAYMENT YET ON THIS VEHICLE, AND IT HAS BEEN SITTING AT THE DEALER FOR REPAIRS FOR THE LAST WEEK. THEY ACKNOWLEDGE THAT IT IS A KNOWN PROBLEM, BUT THERE IS NO KNOWN PERMANENT FIX. I CANNOT STRESS ENOUGH WHAT A SAFETY ISSUE THIS IS. YES, THE POPPING IS INCREDIBLY ANNOYING, BUT IT'S TERRIFYING TO BE DRIVING AND HAVE NO SPEEDOMETER, WARNING LIGHTS, BACKUP CAMERA, ETC. HONDA CORPORATE NEEDS TO ACKNOWLEDGE THIS AND MAKE IT RIGHT BEFORE SOMEONE IS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341825July 28, 2020
UNKNOWN OR OTHER
ON 7/25/2020 I WAS DRIVING ON THE HIGHWAY AT 9:00 PM CENTER LAND OF A 3 LANE HIGHWAY WHEN I HEARD A LOUD BANG ON THE ROOF OF THE VEHICLE. I PULLED OFF THE HIGHWAY AND DISCOVERED THE SUNROOF GLASS HAD SHATTERED, WITH NO APPARENT DAMAGE TO ANY OTHER PART OF THE VEHICLE. NOTHING APPEARED TO HAVE STRUCK THE VEHICLE, ONLY THE GLASS APPEARED TO HAVE SPONTANEOUSLY EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341587July 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
FOLLOW-UP ON COMPLAINT #11340119. JULY 26, 2020. AS PREVIOUSLY NOTED IN COMPLAINT, 2020 HONDA PILOT INFORMATION SYSTEM POPPING NOISE: NOW THE ELECTRICAL SERVICE TO INFORMATION SYSTEM IS COMPLETELY BLACKING OUT: NO SPEEDOMETER INFORMATION, NO TELEPHONE, NO BACK-UP CAMERA. ALL INFORMATION SYSTEMS GO BLACK FROM 10 SECONDS TO SEVERAL MINUTES. JUST BEFORE THIS HAPPENS EMERGENCY BREAKING NOTIFICATION IS DISPLAYED. NO DISPLAY ON FREEWAY FOR SPEED, LANE ASSIST MALFUNCTIONS AND BACKING SENSORS DO NOT WORK. CAR IS UNSAFE TO DRIVE AND HONDA SAYS IT CANNOT FIX SYSTEM. ONLY HAVE 1900 MILES ON VEHICLE. THOUSANDS OF LIVES ARE AT STAKE. WHAT ARE YOU GOING TO DO NHSTA? WAIT FOR FOLKS TO DIE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341595July 27, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE INFOTAINMENT AND SOMETIMES THE DASH GO BLANK. PRIOR TO LOSING ALL SIGNALS AND VISUAL, THERE IS LOUD POPPING NOISES AROUND THE WINDSHIELD. THE NOISE SOUNDS LIKE ROCKS HITTING THE WINDSHIELD, BUT IT ENDS UP WITH INFOTAINMENT LOSING ALL COMMUNICATION AND DASH SOMETIMES GOING BLANK. THIS HAPPENED IN JANUARY 2020 WITH ABOUT 1000 MILES ON THE VEHICLE AND HAS HAPPENED ON/OFF OVER THE PAST FEW MONTHS. IN JULY IT HAS BEEN A DAILY OCCURANCE AND NO LONGER SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341641July 27, 2020
FUEL/PROPULSION SYSTEM
CAR HESITATES FROM 0 MPH WHILE REVS ARE INCREASING ON HIGHWAY OR CITY STREETS AND WHILE GEARS ARE CHANGING OR WHEN ACCELERATION IS REQUESTED THEN THE ENGINE FEELS LIKE IT'S HESITANT TO INCREASE POWER. ALSO WHEN GOING UPHILL OR ON INCLINED BRIDGES ON CRUISE CONTROL IT HESITATES TO MAINTAIN SPEED AND FEEL LIKE ITS JUMPING FORWARD. I HAVE READ MANY OTHER SIMILAR COMPLAINTS FROM OTHER PILOT OWNERS AND IF IT WAS BECAUSE THEY RECOMMEND FROM THE FACTORY TO USE REGULAR GAS, MAYBE ITS AN OCTANE PROBLEM. BOTTOM LINE IT HESITATES WHEN STOPPED AND STARTS IN MOTION AND ALSO WHEN YOU REQUEST SOME MORE POWER WHILE ON HIGHWAYS. IT IS NEVER HAPPENED BEFORE. I DO NOT DRIVE MY PILOT LIKE A SPORTS CAR I'M CAREFUL AND TAKE CARE OF MY INVESTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341484July 26, 2020
ELECTRICAL SYSTEM
2016 HONDA PILOT EX-L. FOR MONTHS, THE VEHICLE HAS BEEN SHOWING A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE IN THE INSTRUMENT CLUSTER. I HAVE REPLACED THE BATTERIES IN BOTH FOBS AND I HAVE CHECKED ALL OF THE FUSES, AND THE PROBLEM STILL PERSISTS. THIS APPEARS TO BE A COMMON ISSUE WITH HONDA PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341231July 24, 2020
AIR BAGS
I AM CURRENTLY STATIONED IN GERMANY AND RETURNING TO US IN THE END OF AUGUST. I HAVE BEEN TRYING TO GET HONDA TO HELP ME CORRECT THE SAFETY RECALL ON THE RIVETS SINCE JUNE AND THEY HAVE NOT HELP ME. I CANNOT SHIP MY VEHICLE BACK TO THE US UNLESS ALL THE SAFETY RECALLS HAVE BEEN CORRECTED. I EVEN PAID THE LOCAL GERMAN HONDA DEALER TO CONDUCT THE INSPECTION ON THE RIVETS FOR THE AIR BAG AND THEY SAID ALL WAS OK. BUT HONDA HAS NOT CLEARED THE DATABASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341273July 24, 2020
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
HONDA PILOT 2019 -DRIVING ON A HIGHWAY WITH MY WHOLE FAMILY WITH 3 KIDS AT THE BACK, AT A SPEED ~40MPH. THE LANE IN WHICH I WAS DRIVING (RIGHT) SLOWED DOWN, SO MOVED TO THE LEFT LANE. THAT LANE WAS ALSO SLOWING AS I CAN SEE THE CARS IN THE FRONT SLOWING DOWN AND STOPPING. MY ATTEMPTS TO STOP THE CAR PROVED FUTILE. THE CAR DID NOT STOP. 1) REPEATED PUMPING OF THE BREAKS DID NOT YIELD TO STOP THE CAR. HONDA PILOT COLLIDED WITH THE CAR IN THE FRONT. 2) THE CARS SYSTEM TO SLOW THE CAR WHILE APPROACHING A VEHICLE IN THE FRONT DID NOT FUNCTION. 3) AIRBAGS DID NOT DEPLOY AT ALL - NONE OF THE AIRBAGS DEPLOYED. - COLLISION CENTER WAS LITERALLY BAFFLING, OVER THIS - HAVE NO CLUE HOW THE AIRBAGS DID NOT DEPLOY WITH THIS KIND OF A COLLISION. I SERIOUSLY SUSPECT THAT THERE IS SOME THING SERIOUSLY FLAWED. SINCE I'M NOT AN AUTOMOBILE ENGINEER, I'M NOT SURE OF TECHNICALITY INVOLVED IN THIS. SOMETHING WENT WRONG TERRIBLY, THAT THE CAR DID NOT STOP ON BRAKING, CAR DID NOT SLOW DOWN, & THE AIRBAGS DID NOT DEPLOY. WHEN INFORMED ABOUT THIS TO HONDA, HONDA WAS REFERRING TO GEICO, THAT THEY WILL DO THE INVESTIGATION. GEICO SAYS THAT ITS NOT THEIR PROBLEM AND HONDA SHOULD DO THE INVESTIGATION. AS A COMMON MAN I WOULD LIKE TO HAVE THIS PROBLEM INVESTIGATED AND NECESSARY ACTION TO BE TAKEN. I SEE THEY SUBROGATE EACH OTHER, WHICH IS NOT CORRECT. I'M NOT SURE HOW MANY CARS ARE RUNNING IN THIS CONDITION ON THE ROAD. PLEASE DO TAKE NECESSARY STEPS TO CHECK ON THIS. I CAN GIVE ALL THE REQUIRED DOCUMENTS, PICTURES AND POLICE REPORTS IN THIS REGARD. I NEED ASSISTANCE IN INVESTIGATION OF THIS ACCIDENT AND FIND OUT WHY THE CAR DID NOT RESPOND. I SEE THAT THERE ARE OTHER RECALLS WITH REFERENCE TO HONDA PILOT 2019, THOUGH MY CAR IS NOT ON THE RECALL, I HAVE MY DOUBTS THAT THERE IS MALFUNCTIONING COMPONENT IN THE CAR, THAT HAS CAUSED THIS FLAW. HOPING TO HEAR FROM YOU SOON. THANK YOU.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11341018July 22, 2020
UNKNOWN OR OTHER
FOR AT LEAST THE PAST YEAR AND A HALF I KEEP GETTING AN ERROR MESSAGE THAT SAYS, KEYLESS START SYSTEM PROBLEM. I HAVE REPLACED THE BATTERIES IN MY FOB BUT IT DID NOT FIX THE PROBLEM. I TOOK IT TO A HONDA DEALER AND THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE THAT WOULD CREATE THIS MESSAGE. DURING THE LAST MONTH I HAVE NOTICED MY CAR IS NOT STARTING UP IMMEDIATELY LIKE IT USED TO WHEN I WOULD PRESS THE START/STOP ENGINE BUTTON.I HAVE TO PRESS IT SEVERAL TIMES BEFORE THE CAR WILL START. THE VEHICLE WAS JUST SITTING IN MY DRIVEWAY AND I WAS TRYING TO START IT TO LEAVE FOR WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340841July 22, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING AT 35-57 MPH, THE VEHICLE HESITATED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340887July 22, 2020
AIR BAGS, SERVICE BRAKES
WHEN DRIVING THE VEHICLE, THESE MESSAGES SHOWN ON THE SCREEN FROM TIME TO TIME: BRAKE, EMISSION SYSTEMS PROBLEMS AND LOW TIRE PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340912July 22, 2020
ELECTRICAL SYSTEM
I HAVE HAD A CHECK ENGINE LIGHT COME ON ALMOST CONSTANTLY FOR THE LAST YEAR STATING 'IGNITION SYSTEM PROBLEM.' I HAVE TAKEN IT THE THE DEALERSHIP I PURCHASED IT FROM ON 4 OCCASIONS. THEY 'FIXED IT' AND SAID IT WAS JUST A FAULTY SENSOR. THE LIGHT HAS NOW COME BACK ON AND I HAVE TO RETURN THE CAR YET AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341001July 22, 2020
ENGINE, UNKNOWN OR OTHER
CAR STALLED WHILE AT TRAFFIC LIGHT AND DID NOT RESTART. THIS IS A SAFETY ISSUE, AS CAR WAS STOPPED IN TWO WAY TRAFFIC AT A BUSY 4-WAY INTERSECTION. CAR COULD NOT BE PUT INTO NEUTRAL (OR ANY GEAR) TO BE MOVED OUT OF TRAFFIC. DASH INDICATED ENGINE MUST BE RUNNING TO SWITCH GEARS, SO ENGINE CLEARLY CUT OUT. DASH ALSO INDICATED TO DEPRESS BRAKE PEDAL AND PUSH START BUTTON TO RESTART BUT THIS WOULD NOT WORK. ATTEMPTED MANY TIMES. AFTER ABOUT 5 MINUTES, WAS FINALLY ABLE TO GET CAR INTO ACCESSORY MODE. SUBSEQUENTLY, DEPRESSED BRAKE AND PRESSED START BUTTON AND ENGINE FINALLY RESTARTED. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340628July 21, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT ANY SPEED, VSA LIGHT COMES ON AND THE CAR COMES TO A STOP. IT FEEL AS THOUGH THE BRAKES ARE ENGAGED AND VEHICLE WILL NOT MOVE. THIS IS A SERIOUS SAFETY HAZARD SINCE WE COULD GET REAR ENDED, ESPECIALLY IF THIS WERE TO OCCUR OBA HIGHWAY. WE HAVE TAKEN THE PILOT FOR REPAIR 3 TIMES FOR THIS ISSUE. A FEW MONTHS AGO, THE DEALERSHIP REPROGRAMMED THE VSA MODULE AND NOW WE'VE BEEN TOLD IT HAS TO BE REPLACED FOR $2500. THERE IS A RECALL ON THIS PART IN THE 2005 PILOTS AND SOME 2006. I HAVE CONTACTED HONDA TWICE TO REQUEST THEY WRVICE THIS UNDER THE RECALL BUT WAS TOLD THAT SINCE MY VIN DOES NOT QUALIFY FOR THE RECALL, THEY WILL NOT PAY FOR THE REPAIR. THIS IS A VERY SERIOUS SAFETY RISK WHICH IS CLEARLY BEING EXPERIENCED BY MANY 2006 PILOT OWNERS AND HONDA SIMPLY WON'T DO ANYTHING ABOUT. MAY TAKE A CLASS ACTION LAWSUIT. I PRAY NO ONE IS SEVERELY INJURED DUE TO THIS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340683July 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, VISIBILITY/WIPER
WHEN I STARTED THE CAR, PUT MY CAR INTO REVERSE MODE AS I WAS MOVING OUT (BACKWARD) THE REAR VIEW CAMERA SCREEN WILL GO BLACK AND WILL NOT DISPLAY AFTER THE ERROR "NETWORK COMMUNICATION LOST" ON THE SCREEN. IT TAKES AT LEAST A MINUTE TO TWO UNTIL IT RESTART, SOMETIMES MORE THAN 10 MINS OR IT RESTART AND GO BLACK AGAIN. ANOTHER MULTIPLY TIMES, SAME ERROR HAPPENED, AND EVERYTHING WENT BLACK, THE CENTER INFOSYSTEM AND THE DRIVIER INFORMATION SCREEN. (SEE PICTURE) THE GPS WAS LOST, SO I AM NOT SURE IF I AM STILL ON THE RIGHT PATH, I HAVE NO IDEA HOW FAST I AM GOING, OR IF ANY OF THE DRIVING ASSISTANCE ARE STILL ACTIVE. I.E. CRUISE CONTROL, LANE DEPARTURE WARNING/ASSISTANCE, SPEED METER TIRES PRESSURES IF ANY OTHER WARNINGS. ALL THESE STARTED HAPPENING IN AROUND MIDDLE OF JUNE. NOW, THIS ERROR IS HAPPENING EVERYDAY, EVERY DRIVE, I HAVE WENT TO DEALER SERVICE CENTER TO HAVE THEM CHECK AND FIX THE ERROR. THEY SAID THEY RESET THE SYSTEM AND SHOULD NOT SEE THIS ERROR ANYMORE, BUT I AM STILL SEEING THIS ERROR EVEN AFTER THEY SERVICE THE CAR. I WENT BACK TO HAVE IT SERVICES AT LEAST 3 TIMES ALREADY, THEY TOLD ME THEY DID SOME WIRING, RESET THE CONSOLE AND IT SHOULDN'T HAPPEN AGAIN, BUT STILL SEEING THIS PROBLEM AS OF TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340686July 21, 2020
UNKNOWN OR OTHER
THE DRIVER SHOULD KNOW IF THE BACK-UP AUDIBLE AND VISUAL DETECTION ALARM SYSTEMS HAVE BEEN DEACTIVATED. IN THE CASE OF MULTI-DRIVERS, THE SYSTEM SHOULD ALWAYS DEFAULT TO 'ON'. ON THE 2019 HONDA PILOT, NO WARNINGS ARE PROVIDED IF THE SYSTEMS HAVE BEEN ACCIDENTALLY OR INTENTIONALLY DEACTIVATED. SO, IF SOMEONE DEPRESSES THE MOMENTARY DEACTIVATION BUTTON, THE DRIVER DOES NOT RECEIVE ANY PRECAUTIONARY WARNING INDICATION ON THE BACKUP CAMERA SCREEN. WE HAD TWO BACKUP ACCIDENTS IN ONE WEEK BEFORE WE FIGURED OUT WHAT WAS GOING ON. NOW WE HAVE TO VERIFY THAT THE SYSTEM IS 'ON' EVERY TIME WE START THE CAR. WHAT SHOULD HAPPEN: UPON STARTING THE CAR, THE AUDIBLE AND VISUAL ALARMS SHOULD DEFAULT TO THE FULL ENERGIZED MODE. SECONDARILY, IF THE DRIVER CHOOSES TO DEACTIVATE THE SYSTEM, ONLY THE AUDIBLE ALARMS SHOULD BE DEACTIVATED. THE BACKUP SCREEN SHOULD ALSO WARN THAT THE AUDIBLE ALARM IS DISABLED. UNDER NO CIRCUMSTANCES SHOULD THE BACKUP SCREEN'S VISUAL ALARMS EVER BE DEACTIVATED. THE EXISTING SYSTEM IS EXTREMELY DANGEROUS AND A FATALITY WILL EVENTUALLY OCCUR. THE CORRECTIONS APPEAR TO BE JUST PROGRAMMING CHANGES. HONDA HAS FAILED TO PERFORM THE PROPER PROCESS HAZARD REVIEW (HAZOP) OF THE BACKUP SYSTEM. I HAVE INFORMED HONDA AND THEY TOLD ME THEY WOULD FILE MY COMPLAINTS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11340695July 21, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE CAR WAS PARKED. I STARTED IT UP AND PUT IT IN REVERSE AND IT WOULDN'T MOVE. SO I PUT IT BACK IN DRIVE. IT WOULDN'T MOVE. SO I PUT IT BACK IN REVERSE AND GAVE IT A LITTLE GAS. IT BARELY MOVED. SO I PUT IT IN PARK AND SHUT IT DOWN AND PUMPED ON THE BRAKES A FEW TIMES. I LET IT SIT FOR A FEW SECONDS AND TRIED IT AGAIN AND IT WAS BACK TO NORMAL. ANOTHER TIME THE SAME THING HAPPENED BUT IT SEEMED LIKE THE BRAKES SQUEEZED REALLY TIGHT. OVERTIGHT.... BECAUSE IT MADE A LOUD SPRING LIKE POPPING NOISE FROM THE BRAKES. IT'S DONE THIS NOW SEVERAL TIMES AND IM WORRIED THAT IT WILL HAPPEN WHILE DRIVING.... ESPECIALLY ON THE FREEWAY. LIKE I SAID, ITS HAPPENED MULTIPLE TIMES. PARKED ON THE STREET, IN A PARKING GARAGE, ON A STEEP HILL IN SEATTLE, ON A DIRT ROAD IN THE MOUNTAINS COMING BACK FROM FISHING, SOME 22 MILES FROM ANY MAIN ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340372July 20, 2020
FUEL/PROPULSION SYSTEM
EMISSIONS WARNING LIGHT CAME ON WHILE DRIVING DOWN THE ROAD ABOUT 30MPH. CODE READER SHOWS CODE P0430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340204July 19, 2020
ELECTRICAL SYSTEM, ENGINE
BOUGHT NEW 2020 BLACK EDITION HONDA PILOT ON MAY 2,2020 WITH 11 MILES ON IT. IT CAUGHT ON FIRE ON 6/15/20 AFTER DRIVING ONLY 3 MILES I NOTICED A BAD BURNT SMELL AS I WAS ENTERING A PARKING GARAGE, NOT THINKING IT WAS MY CAR BECAUSE IT WAS NEW AND THERE WERE NO DISPLAY LIGHTS INDICATING ANYTHING. I THEN NOTICED SMOKE COMING FROM MY HOOD ABOUT 30 SECONDS LATER. I IMMEDIATELY PARKED AND TURNED ENGINE OFF. GOT OUT OF VEHICLE TO SEE A FIRE BALL DROP FROM UNDER THE FRONT OF MY HOOD. THERE HAD BEEN NO PREVIOUS ALERTS ON THE CAR PANEL THAT ANYTHING WAS WRONG. WE HADN'T DRIVEN THIS CAR MUCH DUE TO COVID, PROBABLY ONLY HAD AROUND 400 MILES ON THE CAR. CAR FIRE IS BEING INVESTIGATED AS FAR AS I KNOW.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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