Honda Pilot Complaints

9,418 consumer complaints on file.

#11363493October 8, 2020
POWER TRAIN
TWICE WHILE CAR WAS BRAKED AT STOP LIGHT THE CAR SLIPPED INTO NEUTRAL AND TURNED OFF AFTER I TOOK MY FOOT OFF THE BREAK. WHEN I TRIED TO COMPENSATE FOR CAR GOING INTO NEUTRAL CAR TURNS OFF. THIS ALMOST CAUSED AN ACCIDENT AS I WAS A GREEN TURN ARROW AND COULD NOT TURN AND CAR BEHIND ME ALMOST HIT ME. I HAD 2 CHILDREN IN THE CAR WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363500October 8, 2020
FUEL/PROPULSION SYSTEM
THE FUEL INJECTORS FAILED JUST BEFORE 70,000 MILES ON MY 2016 PILOT AND HAD TO BE REPLACED AT A COST OF $1000. AFTER SOME RESEARCH, I HAVE DISCOVERED THIS IS A RIDICULOUSLY COMMON OCCURRENCE ON THE 2016 PILOT; SO COMMON THAT I CANNOT BELIEVE HONDA HASN'T DONE ANYTHING ABOUT IT. THE FUEL INJECTORS SHOULD NOT BE FAILING...PERIOD. I'M DISAPPOINTED WITH HONDA AND DONE WITH HONDA AFTER THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363165October 7, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I AM GETTING A KEYLESS START SYSTEM ERROR, NOBODY KNOWS WHY OR CAN FIX IT WITH THE SEVERAL MEASURES THEY HAVE TRIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363071October 6, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ISSUE #1 : I WAS DRIVING IN HIGHWAY WITH GARMIN NAVIGATION TURNED ON, THE DISPLAY REBOOTS WITH AN ERROR "NETWORK CONNECTION LOST". ISSUE #2: WHILE CONNECTING MY IPHONE WITH GOOGLE NAVIGATION, THE DISPLAY GETS STUCK AND REBOOTS AGAIN. SERIOUS ISSUE WHILE DRIVING THIS CAR WITH NAVIGATION ON. ISSUE #2: REAR CAMERA SOMETIMES DOESN'T SHOW UP OR THERE IS A DELAY WHEN GEAR IS SWITCHED TO REVERSE. ISSUE #3: WHEN A USB IS CONNECTED TO PLAY AUDIO/VIDEO, THE DISPLAY FREEZES AFTER SOMETIME AND REBOOTS AUTOMATICALLY. SIMILAR ISSUE WITH BLUE RAY DVD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363072October 6, 2020
UNKNOWN OR OTHER
HONDA PILOT EX-L JERKS AND ENGINE SLOWS ON ACCELERATION, ROUGH SHIFTING BETWEEN SPEEDS ALWAYS ON INCLINE AND SOMETIMES ON FREEWAY AND AROUND TOWN. OVERHEATS WHILE WAITING IN TRAFFIC, MAKES LOUD NOISE. MANY OTHER COMPLAINTS ABOUT THIS SAME PROBLEM HAVE BEEN FOUND. THE HONDA SERVICE DEPT. CLAIMS NO KNOWLEDGE OF THE PROBLEM ON MY VEHICLE MODEL. IT IS GROWING WORSE AND HAPPENS ON THE FREEWAY ALSO. I'M CONCERNED FOR THE SAFETY OF MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363119October 6, 2020
ENGINE, FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT FOR EMISSIONS SYSTEM PROBLEM. CODE P219A CAME UP. THEY ENDED UP HAVING TO REPLACED THE FUEL INJECTORS AT 25,400 MILES. OUR WARRANTY IS UP IN MARCH. I CALLED HONDA TO SEE IF THEY WOULD STILL FIX THE ISSUE AFTER THE WARRANTY IS UP. THEY ADVISED THAT ANY ISSUES WOULD BE AN OUT OF POCKET EXPENSE. THEY ARE AWARE IT IS A KNOWN ISSUE WITH 2016-2018 PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362962October 6, 2020
SUSPENSION
I HAVE A 2011 HONDA PILOT WITH ONLY 45,243 MILES. I TOOK IT TO THE DEALERSHIP WHERE I ORIGINALLY PURCHASED FOR ROUTINE MAINTENANCE SERVICE ON 10/05/20, AND WAS TOLD THAT THE COMPLIANCE BUSHINGS ARE LEAKING AND NEEDS TO BE REPLACED. THIS IS A WELL MAINTAINED AND DRIVEN VEHICLE, SO IT IS SURPRISING TO LEARN ABOUT THIS PROBLEM WITH SUCH LOW MILEAGE. MAY I KNOW IF THERE IS A RECALL FOR SIMILAR ISSUES?*DT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362991October 6, 2020
ELECTRICAL SYSTEM
I AND SEVERAL OTHER 2016 HONDA PILOT OWNERS HAVE EXPERIENCED THE CODE ABOUT THE AUTO START/STOP FUNCTION HAVING A PROBLEM. I TOOK IT TO THE DEALER AND THEY BLAMED THE ISSUE ON "CRITTERS," AS IN RODENTS/SQUIRRELS. I ASSURE YOU THIS IS NOT THE CASE! THE LIGHT APPEARED WHILE I WAS DRIVING AND IT ALSO AFFECTED MY AUTO LOCK FEATURE ON THE VEHICLE. THIS MALFUNCTION IS A DESIGN FLAW IN THE 2016 PILOT. THE DEALER TOLD ME THEY COULD TROUBLESHOOT WHERE THE MALFUNCTION IS BUT IT WOULD COST ME, STARTING AT $150. THE MECHANIC RESET THE CODE (FOR $65) AND IT HAS NOT SHOWN UP IN THE PAST WEEK SINCE I TOOK IT IN. I AM VERY UNHAPPY WITH THIS ISSUE AND HONDA SHOULD MAKE THIS A RECALL. THIS IS AN ELECTRICAL ISSUE AND COULD RESULT IN AN ACCIDENT OR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362796October 5, 2020
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM MESSAGE COMES ON AS SOON AS I START THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362841October 5, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY 2019 PILOT ELITE HAS 16,400 MILES ON IT JUST STARTED A COUPLE MONTHS AGO WHERE I WOULD GET TO 2425 MILES AN HOUR IN THE CAR WITH LUNCH OR LURCH IT HAPPENS ALSO SOMETIMES WHEN I GET TO 30 SOME MILES AN HOUR IT ALL LURCHER LUNCH. LAST FRIDAY I MADE A LEFT TURN ONTO A MAJOR STREET AND WENT TO ACCELERATE IN THE CAR JUST WOULDN'T DO ANYTHING IT WOULDN'T ACCELERATE IT SLOW DOWN AND I HAD TO PULL OVER TO THE SIDE AND PUT MY FLASHERS ON I HAD TO WAIT A WHILE PROBABLY A MINUTE OR SO AND THEN I COULD PRESS MY FOOT ON THE EXCELERATOR AND GO FORWARD. THIS LURCHING OR LUNGING DOES NOT HAPPEN ALL THE TIME IT COULD BE ON A CITY STREET WHEN IT HAPPENS IT CAN BE WHEN I GO TO ACCELERATE TO GET ON THE EXPRESSWAY I HAVE MENTIONED THIS TO MY MECHANIC AT HONDA AND THEY DON'T SEEM TO KNOW WHAT THE PROBLEM WOULD BE I'M WONDERING IF THERE IS RECALL THAT I MIGHT'VE MISSED OR THERE'S SOME THING THAT SOMEONE KNOWS I CAN'T BE THE ONLY ONE THAT THIS IS HAPPENING TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362656October 4, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
THE CMBS (COLLISION MITIGATION BRAKING SYSTEM) IS TOO SENSITIVE. MULTIPLE TIMES, THE CMBS HAS ACTIVATED WITHOUT A VALID REASON. 1 EXAMPLE, I WAS ON AN INTERSTATE HIGHWAY IN THE LEFT LANE PASSING A SLOW MOVING 18 WHEELER IN THE RIGHT LANE. I WAS PASSING THE 18 WHEELER IN A CURVE AND MY SUV SUDDENLY BRAKED BECAUSE IT THOUGHT I WAS GOING TO CRASH INTO THE 18 WHEELER. I WAS IN CONTROL OF THE VEHICLE THE ENTIRE TIME AND I CAN ONLY THINK THE SYSTEM WAS CONFUSED BY THE SPEED DIFFERENTIAL BETWEEN MY VEHICLE AND THE TRUCK IN A TIGHT CURVE. SEVERAL OTHER TIMES ON TWO LANE ROADS, THE SYSTEM WILL FLASH "BRAKE" EVEN IF I AM NOT CROSSING THE CENTER LINE. I THINK THE CMBS IS TOO SENSITIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362377October 2, 2020
ELECTRICAL SYSTEM
THE RADIO/BACKING CAMERA/PHONE...PANEL GOES BLACK WHILE I AM DRIVING DAILY ON CITY STREETS OR THE HIGHWAY. SOMETIMES THE SPEED AND INDICATOR PANEL ALSO GOES BLACK WHILE I AM DRIVING. I HAVE TAKEN THIS IN MULTIPLE TIMES SINCE I PURCHASED THE CAR AND THEY HAVE NOT RESOLVED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362177October 1, 2020
ELECTRICAL SYSTEM
FAULTY START/STOP SWITCH-BASIC INTERNET SEARCH REFLECTS THAT THIS IS A RECURRING ISSUE WITH 2016 HONDA PILOTS. THE VEHICLE SHUTS OFF WHEN THE BRAKE IS DEPRESSED AND MAY NOT RESTART DUE TO FAULTY SWITCH. WE HAD TO REPLACE SWITCH AT A COST OF $299.13. THERE SHOULD BE A RECALL AS THIS IS A RECURRING ISSUE WITH THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362203October 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2020 HONDA PILOT TOURING HAS COMPLETE BLACK OUT OF ALL ELECTRONICS AND THE DASH BOARD SINCE PURCHASE REGARDLESS IF THE VEHICLE IS MOVING OR STATIONARY. POPPING AND CRACKING CONSTANTLY THROUGHOUT AND BEHIND DASH/WINDSHIELD REGARDLESS IF THE CAR IS STATIONARY OR MOVING. THERE IS NO WAY TO MEASURE ENGINE SPEED, FUEL, OIL PRESSURE, OR WHAT GEAR YOU ARE IN. TOTAL ELECTRICAL FAILURES ARE OCCURRING SINCE PURCHASE, AND THE DEALER HAS NO FIX FOR THE ISSUES, BUT DOES ACKNOWLEDGE ALL OF THESE SAFETY AND ELECTRICAL FAILURES ARE FACTORY BORN, AND HONDA HAS FAILED TO FIND OR PROVIDE A FIX. WITH ALL SYSTEMS FAILING, THE CAR IS NOT SAFE TO DRIVE. THE BRAKE SYSTEM WILL BRAKE WHEN YOU ARE TRAVELING SLOW OR AT HIGH SPEEDS, REGARDLESS OF THE FACT THAT NOTHING IS AROUND THE VEHICLE. THIS CAR SHOULD BE RECALLED AND RETURNED TO THE FACTORY BEFORE MORE PEOPLE ARE KILLED OR INJURED. THE CURRENT RECALLS DO NOT FIX ANY OF THE ELECTRICAL SAFETY ISSUES. THESE CARS REQUIRE A TOTAL REWIRE OF FAULTY HARNESS WIRING WHICH IS A FIBER OPTIC DEFECT FROM THE FACTORY, THEREFORE, SOFTWARE UPDATES DO NOT AND WILL NOT FIX THESE SAFETY ISSUES. ALL OF THESE VEHICLES REQUIRE A TOTAL REWIRE. HONDA SHOULD BE ASHAMED OF THEMSELVES FOR ALLOWING CONSUMERS TO CONTINUE DRIVING THESE DEATH TRAPS!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362286October 1, 2020
SERVICE BRAKES, ENGINE
BRAKES ARE TOO LOW AND SOFT.IDLING IS ROUGH DURING COLD START.I BROUGHT TO THE DEALER LAST SEPTEMBER 28,2020 BUT DEALER DID NOTHING.TECHNICIAN SAID THERE IS NOTHING WRONG WITH IT.THE DEALER IS HOLLER HONDA IN ORLANDO FLORIDA.THIS IS MY FOURTH HONDA AND ONLY EXPERIENCE THIS.BRAKES ARE LIKE THAT ALL THE TIME.ALWAYS STOPPING TOO CLOSE TO THE VEHICLE IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362082September 30, 2020
UNKNOWN OR OTHER
WHEN STOPNIDLE ENGAGES (AT A STOP LIGHT FOR EXAMPLE) WHEN YOU LET OFF THE BRAKE AND IT WOULD NORMALLY START BACK UP IT COMPLETELY SHUTS DOWN. TELLS YOU TO SHIFT INTO PARK. IT IS EXTREMELY SCARY TO BE SITTING THERE AT A LIGHT AND YOUR CAR IS TOTALLY DEAD. I WAS ON A 2 LANE ROAD, STOPPED AT A STOP LIGHT AND LET OFF THE BREAK TO RE-ENGAGE AND GO BUT NOTHING. HAD TO SHIFT TO PARK, KEEP FOOT ON BRAKE AND RE-START. PRAYING I DON'T GET REAR ENDED. CAR HAS 41K ON IT AND AT 35K DEALERSHIP REPLACED THE BATTERY CAUSE IT WOULD CUT OUT WHEN IT RE STARTED BUT NEVER HAD SHIFT COMPLETELY DOWN LIKE TODAY. IT WAS JUST A AT THE DEALERSHIP FOR OIL CHANGE 5 DAYS AGO. 2017 PILOT ELITE. I BOUGHT BRAND NEW JUST UNDER 3 YRS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362102September 30, 2020
ENGINE
WHEN I'VE BEEN STOPPED AT A RED LIGHT I'VE TAKEN MY FOOT OFF THE BRAKE TO HIT THE GAS PEDAL. BEFORE I TOUGH THE GAS, THE DASHBOARD SHOWS AN "EMISSIONS SYSTEM PROBLEM" LIGHT AND THE ENGINE DIES. I'VE HAD TO FRANTICALLY RESTART THE CAR AND WAS ALMOST REAR-ENDED. IT'S HAPPENED 5 TIMES. I HAD REPORTED THIS PROBLEM TO DEALER AND THEY WERE OF NO HELP. THEY SAID THEY CHECKED THE COMPUTER AND THERE WAS NO HISTORY OF ANY ISSUE. AGAIN, I'M WRITING TO DOCUMENT THIS CONCERN AS IT'S DANGEROUS THE HONDA DEALERS NEED TO KNOW HOW TO ADDRESS THE PROBLEM. I'VE LOOKED ONLINE AND I AM NOT THE ONLY PERSON WHO HAS REPORTED THIS ISSUE. WHAT IS THE SOLUTION? THIS CONDITION IS NOT SAFE AND NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361957September 30, 2020
STRUCTURE:BODY
WHILE DRIVING ON THE HIGHWAY, IN STRONG WINDS, OR PASSING LARGER VEHICLES OR SEMIS, THE HOOD FLEXES AS IF IT IS GOING TO UNLATCH AND FLY OFF THE CAR. THIS IS NOT A MINOR FLEX, THE HOOD CAN BOUNCE 2-3 INCHES. IT IS EXTREMELY UNNERVING AND AFTER TIME, THE LATCH ON THE HOOD WILL FATIGUE AND EVENTUALLY BREAK. IT IS BECOMING LOOSE. THERE ARE CURRENTLY NO RECALLS BY HONDA. THIS IS A SERIOUS OVERSIGHT. THE DEALERSHIPS HAVE TRIED TO FIX IT, BUT NEVER WITH SUCCESS. PLEASE LOOK INTO THIS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361724September 29, 2020
ELECTRICAL SYSTEM
THE CENTER CONTROL PANEL WAS RECALLED DUE TO THE COMPUTER SYSTEM MALFUNCTIONS. I TOOK THE VEHICLE TO THE DEALER FOR THE REPAIR. NEVERTHELESS, THE CONTROL PANEL CONTINUES TO SPORADICALLY SHUT DOWN WHILE THE CAR IS IN OPERATION. IT TYPICALLY STARTS WITH AUDIBLE CLICKS AND INTERMITTENT RADIO RECEPTION. I WILL THEN GET MESSAGES SUCH AS 'CHECK TUNER,' AUDIO SIGNAL LOST, 'NO AUDIO CONNECTION TO FM,' 'NETWORK COMMUNICATION LOST,' AND 'MOST NETWORK LOST.' THE SYSTEM WILL CONTINUE TO SHUTDOWN, GO COMPLETELY BLACK, AND THEN REBOOT. AT TIMES THE PANEL IS BLACK FOR 10 MINUTES OR MORE. SOMETIMES THE REBOOTS ARE A CYCLE OF CONTINUING EVENTS FOR MY ENTIRE COMMUTE (ABOUT 35 MINUTES) OF JUST ONE REBOOT AFTER ANOTHER. DURING THIS TIME, THE BACKUP CAMERA, RADIO, AND CONNECTIVITY TO MY PHONE DO NOT WORK. IN FACT, UNLESS I TURN OFF THE BLUETOOTH ON MY PHONE, IT WILL MOMENTARILY CONNECT TO MY PHONE WHEN IT REBOOTS AND THEN IMMEDIATELY DISCONNECT ANY CALL I AM ON BECAUSE THE SYSTEM SHUTS DOWN AGAIN. I HAVE UPLOADED 3 PICTURES OF EXAMPLES OF MY SCREEN. (THE LAST PICTURE IS JUST A BLANK SCREEN). I HAVE A VIDEO OF AN EVENT, BUT IT COULD NOT BE UPLOADED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361745September 29, 2020
ELECTRICAL SYSTEM
THE KEYLESS IGNITION SWITCH (PN: 35881-TG7-A03) FAILED CAUSING THE VEHICLE TO NOT START, THE DEALER (KEENAN HONDA, DOYLESTOWN, PA) CHARGED US $127.74 FOR THE REPLACEMENT PART (RETAIL IS $68.20) AND ANOTHER $149.00 FOR LABOR (SHOULD ONLY HAVE TAKEN 10 MIN PER YOUTUBE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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