Honda Pilot Complaints

9,418 consumer complaints on file.

#11365683October 22, 2020
ELECTRICAL SYSTEM
FIRST MONTH I BOUGHT VEHICLE 10/2019 BEGAN HEARING LOUD CRACKING AND POPPING NOISE WHICH AT FIRST THOUGHT WAS WINDSHIELD. AS IT CONTINUED WE REALIZED WAS COMING THROUGH SPEAKERS. THEN ENTERTAINMENT SYSTEM BEGAN TO SHUT DOWN AND RESET WITH VARIOUS MESSAGES. MAINLY "NETWORK COMMUNICATION LOST". OTHER MESSAGES AS RADIO NOT AVAILABLE WOULD ALSO COME UP. SCREEN WOULD GO BLACK. THEN SPEEDOMETER / TACHOMETER DATA SCREEN WOULD GO BLACK AND REBOOT. TOOK TO DEALER WAS TOLD LOOSE WIRES FROM DVD SYSTEM. THEY 'REPAIRED'. WITHIN TWO MONTHS ALL THE SAME PROBLEMS AND MORE BEGAN AGAIN. REAR VIEW CAMERA WOULD NOT COME ON. OR IT WOULD COME ON WHILE DRIVING FORWARD DOWN THE ROAD. SYSTEM WOULD REBOOT AND GO BLACK SEVERAL TIMES PER DAY. TOOK BACK TO DEALER. THEY WERE NOW AWARE OF PROBLEM IN OTHER VEHICLES. TOLD ME NEEDED NEW WIRING HARNESS. THEY KEPT CAR FOR A WEEK AND REPLACED WIRE HARNESS. VEHICLE WAS FINE FOR ABOUT TWO MONTHS THEN PROBLEMS ALL CAME BACK. SCREENS ALL WENT BLACK REPEATEDLY WHILE DRIVING, OR STATIONARY. IT DIDN'T MATTER CONDITIONS BUT ALL ELECTRONIC SYSTEMS WOULD CONTINUOUSLY SHUT DOWN AND REBOOT. A COUPLE WEEKS AGO EVERYTHING WENT BLACK AND HAS REMAINED OFF. VEHICLE IS NOW BACK AT DEALER FOR THE THIRD TIME TO TRY AND FIX PROBLEMS. THEY TOLD ME THERE ARE RECALLS FOR THE BACK UP CAMERA AND SPEEDOMETER PORTION. AND TRIED TO TELL ME THERE MUST BE A LINK IN THE WIRES SOMEWHERE THAT THEY NEED TO LOCATE. OBVIOUSLY HONDA MUST BE AWARE OF THIS PROBLEM AS THERE ARE HUNDREDS OF POSTS ONLINE ABOUT THE IDENTICAL PROBLEMS IN OTHER 2020 HONDA PILOTS. IT IS NOT SAFE TO DRIVE THE VEHICLE WITHOUT ANY SPEEDOMETER OR INFORMATION SYSTEMS FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365527October 21, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM IS SHOWING IN THE INSTRUMENT PANEL. I NOTICED LOTS OF HONDA PILOT OWNER ARE REPORTING THE SAME ISSUES. I AM ABLE TO START THE CAR AND DRIVE BUT I AM AFRAID IT MAY HAVE TO DO WITH THE ENGINE BEING DISABLED SO I WILL PARK IT UNTIL THERE IS A SOLUTION. THIS HAS TO BE A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365646October 21, 2020
UNKNOWN OR OTHER
I DROVE TO WORK FIRST THING IN THE MORNING (10 MILES) AND PARKED. I NOTICED 10 MINUTES LATER THAT MY CAR WAS ON FIRE? FROM MY LOCATION, I COULD SEE THE FIRE COMING OUT OF THE PASSENGER SIDE CLOSER TO MY FRONT TIRE. THE FIRE MELTED MY WHOLE DASH AND ENGINE. FRONT TIRES SEEM TO BE PARTLY INTACT FROM FIRE. THE CAR DROVE FINE WITH NO TROUBLES BEFORE THIS HAPPENED???
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11365348October 20, 2020
SUSPENSION
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL CLUNKING SOUND DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CRADLE MOUNT DETACHED FROM THE REAR AXLE AND WAS HANGING DOWN. THE LOCAL DEALER AND MANUFACTURER WERE NO CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 149,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364796October 17, 2020
ELECTRICAL SYSTEM, ENGINE
THE 2017 PILOT STALLS WHILE IN OPERATION DUE TO A DEFECT IN THE AUTO-OFF WHILE IDLE FEATURE. WHEN YOU DEPRESS THE BRAKE PEDAL, THE ENGINE WILL SHUT OFF COMPLETELY AND WILL OFTEN NOT RESTART AS INTENDED WHEN YOU RELEASE THE BRAKE. THE ENGINE WILL ALSO SHUT OFF IF YOU PRESS THE AUTO-ENGINE-OFF WHILE IDLE BUTTON TO DEACTIVATE THE IDLE-OFF FEATURE IF PRESSED WHILE COMPLETELY STOPPED. FOR ALL OF THESE SITUATIONS IT IS DIFFICULT TO RESTART THE VEHICLE AND IT REMAINS STALLED ON THE ROAD FOR MORE THAN A MINUTE. IT'S TERRIFYING. THIS BEGAN BEFORE 25K MILES ON THE CAR - WHICH COST AROUND $42,000. THIS IS HAPPENING MULTIPLE TIMES A WEEK. IT'S UNACCEPTABLE FOR A VEHICLE THIS YOUNG TO BE PUTTING FAMILIES IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364808October 17, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR WILL DIE AFTER BEING STOPPED (EX. AT A RED LIGHT, STOP SIGN) AND WILL NOT RESTART RIGHT AWAY. SOMETIMES IT DOESN'T DIE COMPLETELY. WHEN IT DOES YOU ARE UNABLE TO PUT THE CAR INTO PARK OR ENGAGE THE EMERGENCY LIGHTS. THIS HAS HAPPENED WHERE WE WERE STOPPED AT A RED-LIGHT AND THE CAR DIED AND WOULD NOT RESTART. A CAR BEHIND US WAS APPROACHING THE LIGHT AND SAW THAT IT WAS GREEN, QUICKLY CAME UP BEHIND US HONKING THEIR HORN AND LUCKY WAS ABLE TO MOVE TO THE OTHER LANE TO AVOID HITTING US. THIS SEAMS TO HAPPEN WHEN WE FORGET TO TURN OFF THE AUTO IDLE STOP. THIS IS SOMETHING YOU HAVE TO PUSH EVERYONE YOU START THE CAR. I TOOK THE CAR TO THE DEALER THEY PUT IN A NEW TRANSMISSION AND CHANGED THE TIMING BELT. PREVIOUSLY I HAD THE CARS FUEL INJECTORS REPLACED. AFTER ALL THIS WORK THE CAR IS STILL DYING AND IT IS HAPPENING MORE FREQUENTLY. THE DEALERSHIP SAYS THEY HAVE HEARD OF THIS PROBLEM BUT DON'T KNOW OF A FIX YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364625October 16, 2020
ELECTRICAL SYSTEM, ENGINE
AFTER AUTOMATIC IDLE ENGINE STOP/START ENGAGES AND SHUT OFF VEHICLE AT STOP LIGHT, VEHICLE OCCASIONALLY WILL NOT RESTART AUTOMATICALLY. RESULTS IN BEING STOPPED AND STALLED OUT IN TRAFFIC FOR SEVERAL MINUTES AFTER WHICH IT WILL RESTART VIA MANUAL PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364653October 16, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
PURCHASED A 2016 PILOT EX-L CERTIFIED USED WITH 8K. WHILE PRESSING THE BRAKES, THEY WOULD GO PRETTY FAR DOWN BEFORE ENGAGING. IF I LET UP ON THE PEDAL AND PRESS AGAIN, THEY IMMEDIATELY GRAB LIKE THEY ARE SUPPOSED. I HAVE TAKEN THE VEHICLE IN SEVERAL TIMES, BRAKES BLED AND FLUSHED, STILL THE SAME. I WAS INFORMED THAT HONDA SAYS THE DISTANCE OF BRAKE PEDAL PRESSING DOWN IS 2" IS NORMAL. I ALSO HAD ISSUES WITH THE SCREEN GOING OUT, AND THE DRIVER SIDE VENT WOULDN'T STAY UP, AND THE A/C WASN'T COOLING PROPERTY. ALSO THE SYSTEM WONT CONNECT TO MY PHONE RANDOMLY. I NOW HAD A PROBLEM WITH THE TRANSMISSION. MAKES A RATTLING NOISE WHILE DRIVING/COASTING AT ANY SPEED. HAVE TAKEN IT IN AND WAS TOLD IT WAS THE BUMPER AND HOOD NOISE. AFTER PAYING FOR THAT, I STILL HAVE THE NOISE. THE RPMS JUMPS FROM UNDER 2 TO JUST ABOVE TWO, THEN DOWN AGAIN. WHEN THE RPMS DO THIS THE NOISE HAPPENS AND ALSO THE ECONO MODE TURNS OFF TO WHITE, THEN GREEN AGAIN. NOW IT FEELS LIKE WHEN THIS HAPPENS THE TRANSMISSION FEELS AS IFF IT IS TRYING TO GO INTO GEAR, SLIPPING. NOW WHEN DRIVING AND TRYING TO PASS, IT SEEMS TO SLIP. IT IS DEFINITELY A SAFETY ISSUE! COME ON HONDA PLEASE FIX THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364662October 16, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
WHILE DRIVING DURING THE DAYTIME ON A ROAD WITHOUT ANY OTHER VEHICLE IN FRONT OF ME OR BEHIND ME, MY CAR'S AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED ON ITS OWN WITHOUT ANY REASON. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THE SERVICE ADVISOR TOLD ME HE HAD BEEN GETTING OTHER COMPLAINTS ABOUT THE SAME PROBLEM FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364442October 15, 2020
ELECTRICAL SYSTEM
STARTED CAR ONE MORNING AND KEYLESS START SYSTEM PROBLEM ERROR HAS POPPED UP AND HAS STAYED ON. WENT OFF FOR ONE DAY AND THEN CAME ON NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364276October 14, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR. THIS ERROR MESSAGE POPS UP ON THE SCREEN FOR WEEKS AT A TIME AND THE DISAPPEARS FOR AWHILE ONLY TO REAPPEAR. SO FAR I HAVEN'T HAD A PROBLEM ACTUALLY STARTING THE VEHICLE. THE PROBLEM IS THE SWITCH ASSEMBLY, ENGINE START & STOP - HONDA (35881-TG7-A03). THERE ARE HUNDREDS OF COMPLAINTS ON THE HONDA PILOT PROBLEM FORUMS, YET HONDA DOES NOT RECALL THE VEHICLES TO RESOLVE THE PROBLEM. INSTEAD THE DEALERS CHARGE ~ $150 TO DIAGNOSE THE PROBLEM AND $300-400 TO REPLACE THE UNIT. I WATCHED A VIDEO OF A HANDYMAN REPLACE THE UNIT IN 7 MINUTES AND HE PAID ONLY $70 FOR THE PART. THIS IS CRIMINAL BEHAVIOR NY HONDA AND ITS DEALERS IN MY OPINION. I WILL JUST FIX IT MYSELF, BUT I SHOULDN'T HAVE TO. YOUTUBE VIDEO OF PROBLEM AND REPAIR. HTTPS://WWW.YOUTUBE.COM/WATCH?V=MXFYBFR57MC&AB_CHANNEL=BRYANSHATTUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364397October 14, 2020
UNKNOWN OR OTHER
HAD AN IMPACT CRACK (SUPPOSEDLY) ON THE WINDSHIELD. THERE WAS NO INDENTION. THE OUTSIDE OF THE WINDSHIELD WAS PERFECTLY SMOOTH BUT YOU COULD SEE IT. REPAIRED BY SAFELITE. A WEEK LATER HAPPENED AGAIN. LARGE CRACK, SAME SIDE. SAFELITE FOUND A "CHIP" THE SIZE OF A PENCIL TIP NEAR THE EDGE OF THE WINDSHIELD THAT THEY SAID CAUSED THE WINDOW TO CRACK. THEY STATED THAT THESE WINDSHIELDS ARE NOW QUITE FRAGILE BECAUSE OF THE THINGS PLACED INSIDE OF THEM AND IT COULD EASILY HAPPEN AGAIN. HAPPENED ON A CITY STREET, I IMAGINE, BECAUSE WE ONLY DROVE TO A DOCTOR'S APPOINTMENT. DIDN'T SEE IT UNTIL THE NEXT MORNING. SO, IT CRACKED LATER, NOT WHEN WE WERE DRIVING THE CAR. THE CRACK NOW IS NOW ABOUT 18 INCHES LONG JUST SITTING IN THE DRIVEWAY. THIS "CHIP" IS THE SIZE OF THE POINT OF A PENCIL TIP. THIS SECOND PROBLEM IS ON THE SAME SIDE (PASSENGER SIDE) OF THE CAR AS THE FIRST ONE. THE FIRST ONE ALSO WAS PERFECTLY SMOOTH ON THE OUTSIDE OF THE GLASS.....WHICH WAS STRANGE BECAUSE IF A ROCK HAD HIT IT I WOULD THINK IT WOULD HAVE CHIPPED THE GLASS ON THE OUTSIDE. NO CHIP INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364142October 13, 2020
ELECTRICAL SYSTEM
FEYFOB COMMUNICATION ISSUE. PROVIDES WARNING THAT SYSTEMS ARE NOT FUNCTIONING. PURCHASED 2016 PILOT NEW FROM LOCAL DEALER. NO OTHER MAJOR ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364168October 13, 2020
FUEL/PROPULSION SYSTEM
BOUGHT MY HONDA IN FEBRUARY A MONTH LATER A EMISSION SYSTEM STARTED POPPING UP I HAVE REPLACED ALL 4 SENSORS MAF MAP SENSORS STILL ISNT FIXED THEY ARE TELLING ME IT'S THE FUEL INJECTORS AND I HAVE NO WARRANTY SAID IT'S A HONDA THING AND NEEDS RECALLED CAN CAUSE POOR DRIVING HONDA REALLY NEEDS TO FIX IT AND THE AWD LIGHT POPS UP AND GOES AWAY AND COMES BACK NO MECHANICS CAN FIGURE THAT OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364215October 13, 2020
UNKNOWN OR OTHER
PURCHASED AS USED AND THE INTERIOR REAR VIEW MIRROR LOOKS BLURRED AND CANNOT SEE. IT LOOKS LIKE IT IS SCRATCHED BUT IT IS INSIDE OF THE MIRROR. THIS HAS ALMOST CAUSED AN ACCIDENT AS I COULD NOT SEE THE CAR COMING UP BEHIND ME AND DID NOT BRAKE. LUCKILY THEN VEERED AWAY AT THE LAST MOMENT. IF I COULD HAVE SEEN THEM, I COULD HAVE MOVED AND GOTTEN OUT OF DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364055October 13, 2020
UNKNOWN OR OTHER
WHILE DRIVING ON HIGHWAY REAR DRIVER SIDE WINDOW FELL ALL THE WAY DOWN PAST WHERE IT SHOULD EVEN STOP. THIS WINDOW IS SELDOM USED IF EVER. BOUGHT NEW RETRACTOR, IT HAPPENED AGAIN WHILE CHANGING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364024October 12, 2020
AIR BAGS
I WAS NOTIFIED BY AMERICAN HONDA THAT MY VEHICLE REQUIRED A SAFETY RECALL OF THE TAKATA HONDA PASSENGER AIRBAG INFLATOR (RECALL # 19-076). UPON INSPECTION THE HONDA TECHNICIAN FOUND THAT "ONE OF THE SECURING STUDS FOR THE ASSEMBLY IS BROKEN AND REPLACEMENT OF THE DASHBOARD FRAME IS REQUIRED." AT THIS POINT MY "FREE" RECALL CAME WITH A CHARGE OF $820. AMERICAN HONDA WAS ONLY WILLING TO PAY 10%. THE VEHICLE WAS PREVIOUSLY RECALLED IN 2015 FOR THE SAME PROBLEM. IN ALL LIKELIHOOD THE SECURING STUD WAS BROKEN DURING THAT SERVICE. AMERICAN HONDA REFUSES TO ACKNOWLEDGE THE MOST LIKELY SCENARIO AND INSTEAD HAS DECIDED TO HOLD ME PERSONALLY RESPONSIBLE FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363841October 11, 2020
ELECTRICAL SYSTEM
THE CAR IS SHOWING "KEYLESS START SYSTEM PROBLEM" SIGN WHEN I JUST TURN ON THE CAR THESE DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363745October 10, 2020
UNKNOWN OR OTHER
I HAVE THREE ISSUES. ALL ISSUES PUT MYSELF AND MY FAMILY'S SAFETY AT RISK. WE BROUGHT THE ISSUES TO THE ATTENTION OF THE DEALERSHIP SHORTLY AFTER PURCHASING. THEY JUST SHRUGGED THEIR SHOULDERS. THE CRASH AVOIDANCE SYSTEM WILL OFTEN ENGAGE WHILE DRIVING WITH NOTHING IN FRONT OF THE VEHICLE. ONE EXAMPLE IS IT ENGAGED SO HARD TO A STOP OUT OF THE BLUE I WAS NEARLY REAR ENDED. (CITY STREET) NOTE: THE SECOND/THIRD ISSUE I WILL DESCRIBE ALSO HAPPENED AFTER THE PREVIOUS EXAMPLE I JUST GAVE....THE SECOND ISSUE INVOLVES INCONSISTENT THROTTLE RESPONSE TIME FOR THE VEHICLE. IT IS DANGEROUS BECAUSE IF I AM PULLING OUT OR SWITCHING LANES WHILE DRIVING I TIME THE ACTION BY BEING ABLE TO MERGE INTO TRAFFIC AND BY THAT TIME I'M COMMITTED TO SUCH ACTION AND WHEN THE THROTTLE DOESN'T RESPOND I END UP PULLING OUT LATE AND CUTTING ANOTHER CAR OFF WHEN NORMALLY I WOULD HAVE PLENTY OF TIME. THE THIRD ISSUE IS THE LONG PAUSE AFTER I GO FROM REVERSE TO DRIVE. IT OFTEN TAKES SEVERAL SECONDS...I WAS BACKING OUT OF A DRIVEWAY ONTO A CITY STREET AND AFTER SHIFTING TO DRIVE FROM REVERSE I WAS A SITTING DUCK FOR AT LEAST 3 SECONDS. I AM BEING QUITE CONSERVATIVE WITH THE LENGTH OF THE PAUSE...IT WAS THE LONGEST PAUSE EXPERIENCED IN RECENT MEMORY. THIS HAS ALWAYS BEEN AN ISSUE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363548October 9, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
I'VE HAD SEVERAL ISSUES WITH MY 2016 HONDA PILOT IN THE PAST FEW MONTHS. I CURRENTLY HAVE 110K MILES ON MY VEHICLE BUT MY PROBLEMS BEGAN AT AROUND 80K. MY CHECK ENGINE LIGHT AND SEVERAL OTHER LIGHTS ILLUMINATE CONSTANTLY. AT FIRST THEY WOULD LIGHT UP AND GO AWAY. BROUGHT IT TO SERVICE. THEY SAID THERE WERE NO RECALLS AND THEY CHANGE MY SPARK PLUGS AND TOLD ME TO DRIVE MY CAR ON AT LEAST A HALF TANK OF GAS. PROBLEM CONTINUED AND THEN MY CAR STARTED RUNNING ROUGH AND IDLING ROUGHER. I BROUGHT IT IN AGAIN AND WAS TOLD I NEEDED TO REPLACE MY FUEL INJECTORS. THAT WAS TAKEN CARE AND I STILL HAVE A CHECK ENGINE LIGHT ILLUMINATES ALONG WITH EMISSIONS SYSTEM PROBLEM WARMING AND MY CAR STILL RUNS ROUGH AND HAS TROUBLE ACCELERATING. SONG WITH ALL OF THESE ISSUES I'VE ALSO HAD TO REPLACE MY IGNITION AND KEY FOB AND MY AUTO START IS NOT WORKING. I HAVE OVER A100K ON THE CAR WHICH I UNDERSTAND CAN CAUSE WEAR AND TEAR BUT ALL OF THESE PROBLEMS FAR EXCEED THE DEFINITION OF NORMAL WEAR AND TEAR. I'D LIKE TO KNOW IF THERE IS A RECALL ON ANYTHING AND WHAT CAN BE DONE TO REMEDY THESE SITUATIONS. MY CAR IS AT SERVICE YET AGAIN TRYING TO FIND OUT WHAT IS CAUSING IT TO RUN SO ROUGH. ANY FEEDBACK WOULD BE GREATLY APPRECIATED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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