Honda Pilot Complaints

9,418 consumer complaints on file.

#11375460November 19, 2020
POWER TRAIN
AFTER COMING TO A STOP OR SLOWING DOWN TO A VERY LOW SPEED, WHEN I REACCELERATE TO BUILD SPEED, THE TRANSMISSION STALLS AND THEN JERKS INTO GEAR WHILE IN ECO-MODE. AT TIMES THIS IS ALMOST CAUSING A COLLISION. I REPORTED THIS TO THE DEALERSHIP ALMOST A MONTH AFTER MY PURCHASE AND 4 MORE TIMES AFTER THE FIRST REPORT AND EACH TIME THEY HAD NO RESOLUTION EXCEPT THE LAST TIME TO DO A TRANSMISSION FLUSH WHICH I HAD TO PAY FOR. IN SOME OF SUGGESTIONS AND QUESTIONS, IT APPEARS THAT THE DEALERSHIP KNOWS THAT THERE'S AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375462November 19, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM NOTIFICATION USING EITHER FOB, EVEN AFTER BATTERY CHANGE. DEALER UNABLE TO DETECT OR REMEDY ISSUE. POSSIBLY IMPACTS WALK-AWAY AUTOLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375010November 17, 2020
VISIBILITY/WIPER
WHILE DRIVING ALONG THE HIGHWAY, SUNROOF EXPLODED. SMALL PIECES OF GLASS PIECES WENT FLYING EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374796November 16, 2020
ELECTRICAL SYSTEM
THE PUSH BUTTON TO START THE BUTTON IS VERY UNRELIABLE. I HAVE YOU PUSH THE BUTTON DOZENS OF TIMES TO GET THE VEHICLE TO TURN ON OR OFF. I ALSO GET A WARNING ON THE DASH THAT SAYS, "KEYLESS START SYSTEM PROBLEM".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374730November 15, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WE HAVE A 2016 HONDA PILOT TOURING. SINCE EARLY 2018 WE HAVE BEEN HAVING ISSUES WITH THE IDLE STOP SYSTEM. THE PROBLEM IS WHEN WE ARE DRIVING AND WE COME TO STOP IN TRAFFIC AT A LIGHT, THE IDLE STOP SYSTEM ENGAGES AND SHUTS THE ENGINE DOWN, LIKE IT IS SUPPOSE TO DO. ONCE THE LIGHT TURNS GREEN FOR TRAFFIC TO MOVE, I RELEASE THE BRAKE AND THE IDLE STOP SYSTEM TRIES TO ENGAGE AND TURN THE ENGINE ON AGAIN, BUT FAILS AND SHUTS THE WHOLE VEHICLE DOWN, INOPERABLE. THE LIGHTS FLASH AND I CANNOT TURN THE CAR ON AGAIN FOR AT LEAST 1 TO 2 MINUTES. VEHICLES ARE HONKING AND TRAFFIC IS BLARING ACROSS US, BUT I CANNOT TURN THE VEHICLE BACK ON. AFTER 2 MINUTES, I CAN RESTART THE VEHICLE BY PUSHING THE BUTTON AND BRAKE AND THEN THE VEHICLE MOVES. THIS IS A SAFETY ISSUE, SINCE YOU NEVER KNOW WHEN IT WIL LOL HAPPEN, BUT IT HAS ALWAYS HAPPENED WHILE IN HEAVY TRAFFFIC OR A BUSY INTERSECTION. IN 2019, I TOOK VEHICLE IN FOR SERVICE, THEY SAID IT WAS A BAD BATTERY. I REPLACED THE BATTERY IN MARCH 2019. THE SAME IDENTICAL PROBLEM STILL CONTINUED TO OCCUR MULTIPLE TIMES. NOVEMBER 10 TOOK THE SAME DEALER, HOWDY HONDA, AUSTIN,TX. THEY AGAIN TOLD ME THE BATTERY WAS READING BAD, BUT I HAD THE BATTERY TESTED AT ANOTHER SHOP AND AT THE PLACE OF PURCHASE, AND THE BATTERY WAS MORE THEN FINE AND TESTED GREAT IN AND OUT OF THE VEHICLE. THE DEALER OF COURSE SAID THEY COULD NOT RECREATE THE ISSUE AND DID NOT SEE ANYTHING WHEN THEY TESTED THE SYSTEM. THEY JUST PAWNED IT OFF ON THE BATTERY, EVEN THOUGH THE BATTERY IS LESS THAN 2 YEARS OLD AND TESTING JUST FINE. THERE IS NO WAY TO PERMANENTLY DISABLE THE SYSTEM AND IF I FORGET TO PUSH THE IDLE STOP DISENGAGE BUTTON EVERY TIME I START THE VEHICLE, I COULD END UP ON THE ROAD IN THE MIDDLE OF TRAFFIC AND SOME DRIVER DECIDES NOT TO PAY ATTENTION AND RUN INTO ME AND MY DISABLED VEHICLE. THIS IS UNACCEPTABLE AND SUCH A HAZARD AND HONDA DOES NOT SEEM TO CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374752November 15, 2020
ENGINE
FROM 85,000 MILES ONWARD, HAD INTERMITENT MISFIRES ON #1 AND #2 CYLINDERS. REPLACED BOTH PLUGS AND COILS ON THOSE CYLINDERS. HOWEVER, INTERMITENT MISFIRES CONTINUED. AT 105,000, TOOK VEHICLE FOR 100,000 MILE MAINTENENCE. HONDA DEALER INFORMED ME THAT MY VEHICLE NEEDED NEW PISTON RINGS ON CYLINDER #1, #2 AND #3. OIL WAS LEAKING PAST RINGS AND FOULING PLUGS. A $2500 REPAIR!! THIS ISSUE WAS ADMITTED AND CORRECTED AT NO CHARGE BY HONDA ON 2009 TO 2013 HONDA PILOTS. OBVIOUSLY, THE ISSUE CONTINUED INTO 2014 AND SHOULD ALSO BE COVERED. NOTE: I HAVE INVOICES FOR ABOVE REPAIRS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374713November 15, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING FOR ABOUT AN HOUR ON THE FREEWAY THE SOUND TO MY BLUETOOTH AUDIO QUIT. THEN THE APPLE CARPLAY WOULD NOT CONNECT. WHEN I GOT TO THE GROCERY STORE TRYIN TO MANEAVER INTO A PARKING SPOT THE BACKUP CAMERA DID NOT WORK WHEN I PUT IN REVERSE. AT FIRST I THOUGHT I HAD PRESSED PARK INSTEAD OF REVERSE BUT THAT WAS NOT THE CASE. NOT UNTIL I PARKED, SHUT THE VEHICLE OFF AND RESTARTED IT DID EVERYTHING START WORKING PROPERLY ( AT LEAST FOR NOW). THE VEHICLE HAS APPROXIMATELY 1500 MILES ON IT. I HAVE BEEN READING ABOUT A RECALL ON NEWER PILOTS (Y7Y) AND WAS WONDERING WHY MY VEHICLE IS NOT INCLUDED SINCE I AM EXPERIENCING THE SAME ISSUE. I MENTION ALSO THAT TWICE AT ABOUT 500 MILES I EXPERIENCED THE CRACKLING NOISE IN THE AUDIO THAT HAS BEEN A PROBLEM WITH THE 2018 AND NEWER PILOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374520November 13, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM APPEARED WITH NO ASSOCIATED ISSUES SUCH AS STARTING THE VEHICLE. ERROR MESSAGE WAS INTERMITTENT FOR 2-3 MONTHS. ULTIMATELY IT BECAME A CONSTANT ERROR. MECHANIC PERFORMED DIAGNOSIS AND REPORTED THAT THIS ERROR SHOULD BE COUPLED WITH VEHICLE STARTING ISSUES. THE ALARM WAS RESET AND CAME BACK WITHIN 48 HOURS. THE VEHICLE HAD APPROXIMATELY 58K MILES WHEN THE PROBLEM BEGAN. HONDA PILOT FORUMS INDICATE THAT THIS IS A COMMON PROBLEM WITH THE 2016 PILOT. OWNERS HAVE EXHAUSTED THE ROOT CAUSE ANALYSIS (ELECTRONIC SWITCH REPLACEMENT, IGNITION MODULE REPLACEMENT WITH DEALERSHIPS). HOWEVER, THE PROBLEM DOES NOT ALWAYS GO AWAY. MY ERROR APPEARED WHILE STARTING THE VEHICLE (STATIONARY POSITION).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374528November 13, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 HONDA PILOT. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THERE WAS AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO FRANK FLETCHER HONDA (2921 MOBERLY LN, BENTONVILLE, AR 72712) WHERE THE CONTACT WAS INFORMED THAT THE SOUND WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374534November 13, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM LIGHT SHOWS UP, LOOKS LIKE THE PUSH TO START MODULE IS DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374552November 13, 2020
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM ERROR AT 33000 MILES. ALL HONDA PILOT OWNERS ARE FACING THE SAME ISSUE AT 30K+ MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374396November 12, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY WIFE HAS REPORTED ON SEVERAL OCCASIONS THAT WHEN THE IDLE-STOP FEATURE IS TURNED ON AND THE VEHICLE HAS COME TO A STOP, THE ENGINE CUTS AS INTENDED BUT WILL NOT RESTART WHEN PRESSURE IS RELEASED FROM THE BRAKE. NUMEROUS LIGHTS WITHIN THE INSTRUMENT PANEL, WITH THE EXCEPTION OF THE CHECK ENGINE LIGHT, ILLUMINATE, THE TRANSMISSION SHIFTS ITSELF INTO NEUTRAL. THE VEHICLE SAYS TO SHIFT INTO "PARK", PRESS AND HOLD THE BRAKE AND RESTART THE VEHICLE USING THE START/STOP BUTTON. I HAVE TRIED TO DUPLICATE THIS WHILE DRIVING THE VEHICLE. YESTERDAY, THIS SAME OCCURRENCE HAPPENED TO ME ONLY I WAS NOT ABLE TO READILY RESTART THE VEHICLE. THIS LATEST OCCURRENCE HAPPENED IN HEAVY TRAFFIC AT A BUSY INTERSECTION. MY WIFE REPORTS HAVING HAD THIS OCCUR AT LEAST SIX TO SEVEN TIMES, ONCE WHILE IN TRAFFIC ON THE FREEWAY. I HAVE BROUGHT THE VEHICLE TO HONDA IN THE PAST BECAUSE OF THE VEHICLE JJUTTERING AT LOW SPEEDS AND BECAUSE OF THIS ISSUE. EACH TIME I WAS TOLD THAT BECAUSE NO ERROR CODE WAS FOUND AND THE ISSUE COULD NOT BE DUPLICATED, THERE WAS NOTHING THEY COULD DO. THIS ISSUE IS A POTENTIAL DISASTER WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374116November 11, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM APPEARS WHEN I START THE CAR. THE CAR STILL STARTS (FOR NOW AT LEAST) BUT I HAVE DISCOVERED THAT THIS IS A PROBLEM WITH HONDA PILOTS ESPECIALLY AROUND THE 33,000 TO 38,000 MILES. HONDA DOES NOT SEEM TO KNOW WHAT TO DO ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374130November 11, 2020
ELECTRICAL SYSTEM
THE PUSH BUTTON TO START THE BUTTON IS VERY UNRELIABLE. I HAVE YOU PUSH THE BUTTON DOZENS OF TIMES TO GET THE VEHICLE TO TURN ON OR OFF. I ALSO GET A WARNING ON THE DASH THAT SAYS, "KEYLESS START SYSTEM PROBLEM"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373973November 10, 2020
ELECTRICAL SYSTEM, ENGINE
WHILE STOPPED THE AUTO STOP ENGAGES TURNS OFF THE ENGINE AND IF THE AC IS RUNNING AT THAT TIME, INSTEAD OF THE THE ENGINE RESTARTING WHEN THE GAS PEDAL IS ENGAGED, THE CAR STALLS AND SHUTS DOWN. DEALER STATES CANNOT CORRECT THE ISSUE (PERMANENTLY TURN OFF AUTO STOP). I SEE MULTIPLE COMPLAINTS SO FAR RELATED TO THIS DESIGN ERROR BUT NO ACTION IN TERMS OF RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373850November 9, 2020
AIR BAGS
UPON IMPACT, THE DRIVER'S AIRBAG DEPLOYED AND VEHICLE BEGAN SMOKING. THE VEHICLE SMELLED STRONGLY OF SMOKE. THE DRIVER SUFFERED BURNS FROM THE AIRBAG, THOUGH IT'S UNCLEAR IF THEY WERE CAUSED BY CHEMICAL OR FLAME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11373543November 7, 2020
FUEL/PROPULSION SYSTEM
WHEN PRESSING THE GAS PEDAL, THE VEHICLE HAS A HESITATIONIN TO IT. MY FOOT REMAINS ON THE GAS PEDAL AND STILL HAS THE HESITATION OR JERKING MOTION, WHICH CAN BE FELT IN THE FRONT PASSENGER SEAT. WE HAD THE OIL CHANGED THE WEEK BEFORE WE LEFT TO GO OUT OF STATE. IT HAS CONTINUED ON SINCE THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373626November 7, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
2005 PILOT WAS REPAIRED UNDER VSA RECALL IN 2013. AS OF THE LAST COUPLE OF WEEKS, AGAIN I EXPERIENCED SAME EXACT VEHICLE SAFETY ISSUES PRIOR TO REPAIR. THIS PAST WEEK WHILE I HAD MY THREE CHILDREN IN THE CAR, WE ALMOST LOST OUR LIVES. A SEMI DRIVER INSTEAD RISKED HIS OWN LIVES TO KEEP FROM SLAMMING IN THE BACK OF US. WE TOOK OUR PILOT TO HONDA DEALERSHIP THAT HAS SERVICED OUR VEHICLE OVER THE YEARS AND THEY DO NOT WANT TO RECOGNIZE ISSUE AND INSTEAD POINT TO THE SAME THING I AM NOW READING HERE ONLINE. THE DEALERSHIP SERVICE DEPARTMENT STATES IT IS THE YAW SENSOR AS THE ISSUE, NOT FAULTY REPAIR. IT IS NOT A COINCIDENCE THAT PILOT OWNERS ARE NOW ONCE AGAIN ARE EXPERIENCING THE SAME ISSUES ALL OVER AGAIN. HOW MANY LIVES WILL BE LOST OR CHANGED FOR THE WORST BEFORE HONDA IS FORCED TO RECKON WITH THIS ISSUE? THIS IS WRONG AND UNACCEPTABLE. THERE ARE OTHER POOR DESIGN FLAWS THAT WE THINK ALSO MAY HAVE COST US SO MUCH MORE MONEY, SUCH AS THE VVT ISSUES. HOWEVER, THE VSA REPAIR ISSUE IS NOT SOMETHING THAT CAN BE OVERLOOKED AND MUST BE DEALT WITH NOW. SPECIFICALLY, MY EXPERIENCE MOSTLY ON FLAT SURFACES WITH EXCEPTION OF ONE TIME ON A SLIGHT INCLINE AT A STOP LIGHT. BOTH IN TOWN DRIVING AND INTERSATE AND ALL DRY WEATHER CONDITIONS EXCEPT ONE OCCASION. THE VSA LIGHT FLASHED, VEHICLE APPLIED BRAKE AT WITHOUT MY FOOT ON BRAKE PEDAL. MY FOOT WAS ON ACCELERATOR AT THE TIME VEHICLE WAS BEING HARSHLY STOPPED BY THE BRAKES APPLIED. THIS CAUSED THE VEHICLE TO MAKE A BUCKING MOTION OR JERKING MOTION, ALSO I'VE EXPERIENCED THE SLIGHT SWERVE. I WAS DRIVING IN A STRAIGHT DIRECTION ALL OF THE TIMES THIS OCCURRED SINCE THE REPAIR IN 2013. IT DEPENDED ON THE AMOUNT OF PRESSURE AND LENGTH OF TIME THE VEHICLE ACTED UP. EVERYTHING IS JUST AS IT DID PRIOR TO THE REPAIR IN 2013, NOTHING IS ANY DIFFERENT, ALL THE SAME. YET, HONDA WANTS TO SAY I NEED TO COVER REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373132November 5, 2020
ENGINE
ENGINE CONTINUES TO MISFIRE NO MATTER WHAT REPAIRS HAVE BEEN DONE LIKE PLUGS. RUNS ROUGH AND UNLESS YOU RESTART THE ENGINE IT WILL NOT RUN PROPERLY. ESPECIALLY WHEN THE ENGINE IS COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372981November 4, 2020
UNKNOWN OR OTHER
HEATER AND AC HAS WORKED JUST FINE SINCE I BOUGHT THE SUV. ALL OF A SUDDEN MY FRONT CABIN HAS STOP BLOWING HOT AIR WHEN HEATER IS ON. IT WORKS JUST FINE IN THE BACK CABIN. I HAVE BEEN LOOKING IN TO THIS AND CAME TO FIND OUT THIS HAS BEEN A ISSUE WITH EVERYONE I HAVE INQUIRED THAT HAS OWNED A HONDA PILOT AND REPORTS OF THIS ISSUE I AM HAVING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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