Honda Pilot Complaints

9,418 consumer complaints on file.

#11383033December 11, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 65 MPH, THE EMISSION SYSTEM WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE OXYGEN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE FUEL INJECTOR AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO AUTOSPORT HONDA (1201 US-22, BRIDGEWATER TOWNSHIP, NJ 08807; (908) 722-5566) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THE ABS SENSOR, 4 WHEEL DRIVE, TRAILER STABILIZER WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378435December 8, 2020
FUEL/PROPULSION SYSTEM
OCCASIONALLY WHEN STOPPED AT A RED LIGHT THE CAR'S AUTO ENGINE CUT OFF DURING IDLE WILL NOT RESTART AS IT SHOULD WHEN I TRY TO GO. I MUST THEN PUT THE CAR IN PARK, WAIT 2-3 MINUTES, THEN IT WILL FINALLY RESTART. I TOOK IT TO MY DEALERSHIP WHO TOLD ME THEY WERE AWARE OF THE PROBLEM AND DID NOT KNOW HOW IT COULD BE FIXED. STALLING AT A RED LIGHT WHILE CARS ARE BEEPING IS DANGEROUS AND CAN CAUSE AN ACCIDENT OR ROAD RAGE. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378482December 8, 2020
UNKNOWN OR OTHER
THE ' KEYLESS START SYSTEM PROBLEM' ALERT KEEPS APPEARING ON MY SCREEN WHEN I START THE CAR. THIS HAPPENS 90% OF THE TIME . BOTH KEYS HAVE NEW BATTERIES . NOTHING APPEARS TO BE WRONG. THIS HAS BEEN HAPPENING FOR MONTHS. SOMETIMES IF I START AND TURN IT OFF REPEATEDLY IT GOES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378216December 7, 2020
ELECTRICAL SYSTEM
ERROR MESSAGE 'KEYLESS START SYSTEM PROBLEM' KEEPS APPEARING AFTER NO CHANGE IN DRIVING, WEATHER, OR OTHER FACTORS. IT COMES ON AT START UP OR WHEN PARKED. MULTIPLE TIMES. AFTER HOLDING THE BRAKE DOWN FOR ABOUT A MINUTE THE MESSAGE DISAPPEARS BUT HAS SINCE REAPPEARED FOUR TIMES IN THE LAST MONTH SINCE FIRST OCCURRED. AFTER RESEARCHING ON THE INTERNET IT SEEMS THAT THERE ARE HUNDREDS OF PILOTS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378018December 5, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM: THIS HAS BEEN A RECURRING ISSUE. THE HONDA DEALER KEEPS SAYING IT'S THE BATTERY, REPLACES THE BATTERY, FIXES THE ISSUE FOR A DAY. THE NEXT DAY, THE KEYLESS START SYSTEM PROBLEM COMES BACK ON THE DASH BOARD. MUST NOT BE A KEY FOB BATTERY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378029December 5, 2020
UNKNOWN OR OTHER
THE KEYLESS START SYSTEM IS SHOWING A PROBLEM AND IS NEVER GONE, MANY PEOPLE HAVE THIS ISSUE WITH HONDA VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377899December 4, 2020
STRUCTURE:INTERIOR PANELS:SUN VISOR
TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT DRIVER'S SIDE SUN VISOR FAILED TO REMAIN IN THE UP POSITION CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CONTACT INDICATED THAT A PLASTIC PART USED TO SECURE THE VISOR IN THE UP POSITION HAD CRACKED CAUSING THE FAILURE. THE LOCAL DEALER HONDA OF PASADENA LOCATED AT 1965 E FOOTHILL BLVD, PASADENA, CA 91107 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377721December 3, 2020
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON AT 43,000 MILES. THEN EVERY OTHER LIGHT ON DASH CAME ON WHILE DRIVING. ERROR CODE FOR FUEL INJECTORS AND HONDA DEALER CHARGING 2,000 TO REPLACE INJECTORS. WIFE WILL NOT DRIVE THE PILOT NOW DUE TO INJECTOR ISSUES. VEHICLE IS ONLY 3 YEARS OLD! KNOWN ISSUE WITH MY MODEL YEAR PILOT AND HONDA IS SILENT ON RECALL. DEALER CAN'T EVEN FIX THE ISSUE DUE TO NOT HAVING THE PARTS (BACK ORDERED)!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377811December 3, 2020
SEAT BELTS
I FOUND THE SEATBELT END THAT SHOULD ATTACH THE BELT TO THE ANCHOR ON MY PASSENGER SIDE SECOND ROW DETACHED TODAY. THE BELT WEBBING IS FRAYED THROUGH BOTH THE WEBBING AND ALSO THE SEWN PORTION THAT MAKES THE LOOP ATTACHING THE BELT TO THE FLOOR/ANCHOR. THE ANCHOR IS BELOW A PANEL, SO I CAN'T SEE IF THERE WAS A SHARP EDGE THERE THAT RUBBED/CUT THE AREA, OR IT JUST UNRAVELED THROUGH AN AREA THAT WAS NOT PROPERLY SEWN. THE VEHICLE WAS STATIONARY, AND MY DAUGHTER REACHED FOR THE BELT TO BUCKLE (SHE USES BOOSTER), NOTICING THE DETACHMENT BEFORE WE DROVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377835December 3, 2020
ELECTRICAL SYSTEM
WHEN I TRY TO START THE VEHICLE BY PRESSING THE START/STOP BUTTON WHILE SITTING IN THE VEHICLE WITH MY FOOT ON THE BRAKE, THE KEY FOB IN MY HAND, AND THE VEHICLE IN PARK, THE VEHICLE WILL NOT START. ALSO, AFTER SEVERAL ATTEMPTS, IF THE VEHICLE DOES START, I GET A MESSAGE 'KEYLESS START SYSTEM PROBLEM' AND IT OFTEN TIMES TAKES SEVERAL ATTEMPTS TO TURN THE VEHICLE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377459December 2, 2020
FUEL/PROPULSION SYSTEM
EMISSIONS LIGHT WENT ON AND I SMELLED GAS. BROUGHT THE CAR IN FOR SERVICE AT 23,391 MILES. FUEL INJECTORS NEEDED TO BE REPLACED. THIS IS A KNOWN PROBLEM WITH THE PILOT, ACCORDING TO THE SERVICE MANAGER, WHO STATED "LUCKILY IT WAS STILL UNDER WARRANTY."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377225November 30, 2020
STRUCTURE:BODY, ENGINE
WHILE MOVING SLOWLY IN A PRIVATE DRIVE AND TURNING STEERING WHEEL TO THE RIGHT THE CAR SUDDENLY ACCELERATED TO FULL THROTTLE CAUSING THE CAR TO CRASH INTO ANOTHER PARKED CAR AND A SUPPORT POST OF A CARPORT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11376905November 28, 2020
POWER TRAIN
TOTAL TRANSMISSION FAILURE. STATIONARY UNTIL TOWED TO THE NEAREST DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376482November 26, 2020
ELECTRICAL SYSTEM
VEHICLE START AFTER SEVERAL ATTEMPTS OF PAUSING THE START STOP BUTTON. AFTER STARTING VEHICLE DISPLAYS 'KEYLESS START SYSTEM PROBLEM'. DISCUSSED WITH SEVERAL OTHER 2016 HONDA PILOT OWNERS WHO SHARED SAME ISSUES. THIS OWNER BELIEVES THIS IS A MAJOR ELECTRICAL ISSUE WHICH SHOULD BE SOLVED BY A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375909November 23, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 60 MPH ON THE HIGHWAY, THE VEHICLE JERKED WHILE SHIFTING GEARS. ADDITIONALLY, THERE WAS AN ABNORMAL VIBRATION IN THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SPARK PLUGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE DISTANCE OF THE NEAREST DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375792November 22, 2020
UNKNOWN OR OTHER
THE DISPLAY AUDIO AND ENTERTAINMENT DISCONNECTS AND STAY OFF DURING RUNNING THE VEHICLE(IN MOTION ON ANY ROAD AND ANY SPEED), IT DOES NOT WORK AUDIO FOR DIRECTION MAP, RADIO, CD PLAYER. AND UNWANTED CRACKS SOUND ARE HEARD WHILE DRIVING THE VEHICLE WHICH IS DISTRACTING WHILE DRIVING THE VEHICLE. DEALER MENTIONED ISSUE SHOULD FIX WITH TWO RECALL REPAIRS, WHICH EVENTUALLY DID NOT FIXED. FOLLOWING BELOW RECALLS REPAIR BELOW DID NOT FIXED THE ISSUE. RECALL# 20-051, FRONT CONTROL BOX OTA SOFTWARE UPDATE. OP# 0105B3, .3 HRS, TEMP# A20051A RECALL# 20-047 GUAGE CONTROL MODULE SOFTWARE UPDATE OP# 7165A5, ODD TEMP# A20047A, PASS TEMP# A20047B, PILOT TEMP# A20047C. .5 FLAT RATE HRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375793November 22, 2020
ENGINE, UNKNOWN OR OTHER
MY CHECK ENGINE LIGHT CAME ON AND MY MECHANIC INFORMED ME THAT THE CODE WAS COVERED UNDER A WARRANTY EXTENSION BY HONDA. I TOOK MY VEHICLE TO THE DEALER, THEY AGREED AND REPLACE 4 OF THE 6 MISFIRING PISTONS. THEY RECOMMENDED I REPLACE THE OTHER 2 PISTONS AT MY COST. I DID NOT. THE DEALER SAID THERE WAS NOTHING WRONG WITH THEM AND THAT'S WHY THEY WEREN'T REPLACING THEM. I LATER FOUND OUT THAT THEY ALSO REPLACED SCORED BEARINGS. UPON PICKING UP MY VEHICLE, I TOOK IT TO MY MECHANIC TO FIX A BUSHING THAT THE DEALER RECOMMENDED BE REPLACED. MY VEHICLE WAS ALSO MAKING A TINGING NOISE I WANT LOOKED AT. IT WAS NOT MAKING THIS NOISE PRIOR TO BEING REPAIRED AT DEALER. MY MECHANIC FIXED THE BUSHING AND SUGGESTED I TAKE IT BACK TO THE DEALER AS THE ISSUE WAS A DIRECT RESULT OF THE BURNING OIL WHICH WAS A RESULT OF THE BAD PISTONS. IT WAS THEN THAT THE DEALER TOLD ME ABOUT THE SCORED BEARINGS. THEY SAID THEY WENT TO THEIR REP BECAUSE THERE WAS DAMAGE. I NEEDED A NEW ENGINE. (APPARENTLY THIS WAS KNOWN WHEN I PICKED UP MY CAR THE FIRST TIME). THE REP FOR THE DEALERSHIP INFORMED THEM THAT BECAUSE MY OIL CHANGES WERE DONE AT A PRIVATE MECHANIC AND NOT AT THE DEALERSHIP, NO GOOD WILL WOULD BE GIVEN AND I WOULD BE RESPONSIBLE FOR REPLACING THE ENGINE AT MY OWN COST, AS WELL AS THE WRECKED CATALYTIC CONVERTER, ALSO A RESULT OF THE BURNED OIL FROM THE BAD PISTONS. THE DEALER SUGGESTED I CONTACT AMERICAN HONDA. I DID SO AND AFTER SEVERAL PHONE CALLS THE DEALER WAS INFORMED BY AMERICAN HONDA THAT THE DECISION WAS UP TO THE REP. THE DEALER REACHED OUT TO THE REP AGAIN AND AGAIN REP REFUSED TO FIX THE PROBLEM. I NOW HAVE A VEHICLE WHICH I STILL HAVE 2.5 YEARS OF PAYMENTS (I'VE OWNED IT FOR 2.5 YEARS) THAT CANNOT NOT BE DRIVEN. HONDA SHOULD FIX THIS AS THE PROBLEM IS A RESULT OF THE THE DAMAGE CAUSE BY THEIR FAULTY PISTONS! **NOTE: DATE BELOW IS APPROXIMATE**
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375625November 20, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
1. I HAD A ROUTINE OIL CHANGE A FEW WEEKS AGO AND I WAS TOLD BY HONDA DEALER IN SAN LUIS OBISPO,CA THAT MY BRAKES WERE IN GOOD SHAPE. BUT I NOTICED THAT WHEN I AM DRIVING IN THE HIGHWAY AT AROUND 70 MPH THEN APPLY BRAKES, THE CAR SHAKES. I BROUGHT IT BACK TO HONDA AND THEY THINK IT IS THE ROTOR AND FIXED IT YESTERDAY. THE OTHER NEW PROBLEM IS THE ALARM THAT KEPT GOING OFF RANDOMLY WHEN THE CAR IS PARKED AND LOCKED. WHEN I PICKED UP MY CAR AFTER THE OIL CHANGE A FEW WEEKS AGO, THE TECHNICIAN DID NOT MENTION ANY PROBLEMS WITH MY ALARM GOING OFF WHILE MY CAR WAS AT THE DELEARSHIP. I WENT BACK TO THE HONDA DEALER FOR DIAGNOSTIC TEST YESTERDAY AND THEY RECOMMEND REPLACING THE KEYLESS ACCESS CONTROL UNIT. THIS WILL COST CLOSE TO $ 1000 DIAGNOSTIC, PARTS AND LABOR. I AM TOLD IF I DO NOT REPLACE THE CONTROL UNIT, THE PROBLEM CAN GET WORSE WHERE MY CAR WON'T START ANYMORE. SO I HAVE NO CHOICE BUT REPLACE IT. SO I BROUGHT MY CAR JUST FOR ROUTINE OIL CHANGE WEEKS AGO AND NOW I HAVE PROBLEM WITH ROTOR AND CONTROL UNIT THAT COST ME $ 502.72 YESTERDAY AND ANOTHER $700 PLUS DOLLARS TO REPLACE THE CONTROL UNIT. FOR THE CONTROL UNIT TO FAIL IN JUST 3 YEARS, SUGGESTS IT MAY BE DEFECTIVE TO BEGIN WITH OR VERY POOR QUALITY. UNFORTUNATELY IT JUST WENT OUT OF WARRANTY. I AM REPORTING THIS IN CASE THIS IS A COMMON PROBLEM FOR HONDA PILOT THAT THE MANUFACTURER NEEDS TO ADDRESS AND FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375345November 19, 2020
SERVICE BRAKES
CAR WAS PARKED. I STARTED IT UP AND PUT IT IN REVERSE AND IT DID NOT MOVE. I PUT IT BACK IN DRIVE AND DIDN'T' MOVE, WAITED FOR A FEW MINUTES, TRIED AGAIN AND THE BRAKES SQUEEZED REALLY TIGHT BUT WAS BACK TO NORMAL. DROVE TO WORK AND ON THE WAY BACK BRAKES GOT TIGHT AND STARTED TO OVERHEAT AND SMOKE CAME OUT OF THE PASSENGER SIDE FRONT WHEELS. STOPPED BY THE SIDE OF THE ROAD, WAITED FOR HALF AN HOUR UNTIL COOLED DOWN AND CALLED A TOW SERVICE. CALL LOCAL HONDA DEALER AND THEY DO NOT HAVE A RECALL EVEN THOUGH THERE ARE MORE THAN 200 COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375355November 19, 2020
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR. THE START BUTTON IS FLAWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot