Honda Pilot Complaints

9,418 consumer complaints on file.

#11387318January 9, 2021
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT ON AND WHEN DIAGNOSED BY THE REPAIR SHOP THE CODE P0456 WHICH IS VERY SMALL EVAP LEAK. THIS SHOULD HAVE BEEN TAKEN CARE OF WITH THE RECALL ON THIS CAR. THE REPAIR SHOP PRINTED ALL OF THE RECALLS AND TOLD ME MOST LIKELY IT WOULD NEED THE FUEL TANK REPLACED WHICH IS COVER UNDER A RECALL. THEY TOLD ME TO GO TO THE DEALERSHIP AND SEE OF THE RECALL WORK HAS BEEN COMPLETED. THE DEALERSHIP ADVISED THAT THE RECALL WAS DONE IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386932January 7, 2021
STRUCTURE:BODY
PEARL WHITE PAINT PEELING OFF TOP PANEL OF LIFT GATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387000January 7, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE IN REVERSED OUT OF THE DRIVEWAY TO GO ON THE MAIN ROAD, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT WHEN HE DEPRESSED THE EMERGENCY BRAKE PEDAL, THE VEHICLE CONTINUE TO ACCELERATED AND WAS UNABLE TO STOP, THE CONTACT LOST CONTROL THE VEHICLE WENT UP ON THE SHOULDER OF THE ROAD AND CRASHED INTO A POLE ON THE PASSENGER SIDE BRAKING THE PASSENGER SIDE WINDOW. THE CONTACT DID NOT SUSTAINED INJURIES BUT STATED THAT THE NEXT DAY HE EXPERIENCED DIZZINESS AND BACK PAINED. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT THEY WILL GET BACK TO HIM. THE CONTACT STATED THAT THE MANUFACTURER HAVE NOT YET CONTACT HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11387024January 7, 2021
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385872January 6, 2021
ELECTRICAL SYSTEM:SOFTWARE
2019 HONDA PILOT SUV. CONSUMER WRITES IN REGARD TO NHTSA RECALL NUMBER 20V-439 AND 20V440, SOFTWARE PROGRAMMING ERRORS-REAR VIEW CAMERA IMAGE MAY NOT DISPLAY. *AS THE CONSUMER STATED AS A RESULT OF THE CAMERA IMAGE NOT BEING DISPLAYED, THE CONSUMER HIT AND DAMAGED THE SIDE REARVIEW MIRROR. THE MANUFACTURER WAS NOTIFIED AND DECLINED TO OFFER ANY ASSISTANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386763January 6, 2021
ENGINE
WHEN THE AUTO STOP START IS ON WHEN STOPPED AT A TRAFFIC LIGHT OR ANY STOP FOR THAT MATTER THE CAR SOMETIMES STALLS OUT OR IT HAS A DELAYED RESTART WHERE THE RADIO AND CAR SOUNDS LIKE IT TURNS OFF AND THEN BACK ON AND THEN YOU CAN GO. SOMETIMES IT COMPLETELY STALLS AND YOU HAVE TO PUT THE CAR IN PARK AND RESTART IT. IT STARTED HAPPENING RANDOMLY NOW IT IS HAPPENING MORE OFTEN. IT HAPPENS A LOT WHEN I AM DRIVING AROUND TOWN IT HAS NOT HAPPENED WHEN I WAS DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386817January 6, 2021
ENGINE
THE HONDA PILOT IS EQUIPPED WITH AN IDLE-STOP, WHERE THE ENGINE SHUTS DOWN TO SAVE ON FUEL ECONOMY WHEN FOR EXAMPLE STOPPED AT A STOPLIGHT. OVER THE LAST YEAR I HAVE HAD MAJOR ISSUES WITH THE IDLE STOP FEATURE 10-12 TIMES. I WILL BE STOPPED AT A LIGHT, FEEL THE ENGINE SHUT OFF, THEN WHEN IT IS CLEAR TO GO I MOVE MY FOOT FROM THE BRAKE TO THE GAS AND THE ENGINE WILL KILL. THE CAR HAS THEN KILLED WHILE IN DRIVE SO I HAVE HAD TO FRANTICALLY GET THE CAR TO PARK, AND TRY TO RESTART. HOWEVER, IT USUALLY TAKES A MINUTE OR TWO TO GET THE CAR TO START UP AGAIN. A FEW TIMES CARS WE COMING AROUND A CORNER AND I WAS STILL STOPPED AT THE NOW GREEN LIGHT. IT WAS VERY SCARY BEING STALLED IN NOW MOVING TRAFFIC. I HAVEN'T FIGURED OUT IF THERE IS SOMETHING THAT MAKES IT KILL, IT JUST SEEMS TO BE SPORADIC. WHEN I TOOK IT INTO HONDA TO HAVE IT CHECK OUT THEY SAID THEY COULDN'T SEE ANY ISSUES AND COULDN'T GET THE CAR TO REPLICATE WHAT I HAD DESCRIBED. I HAVE READ ABOUT MANY OTHER DRIVERS EXPERIENCING THIS SAME STALLING ISSUE FROM THE IDLE STOP, BUT HONDA IS NOT DOING ANYTHING TO HELP CUSTOMERS. HAVING YOUR CAR KILL ON YOU IN THE MIDDLE OF THE ROAD OVER AND OVER AGAIN IS A VERY NERVE RACKING FEELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386601January 5, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
CHECK ENGINE LIGHT (CEL) APPEARS, RANDOMLY WHEN PARKED OR IN MOTION, INDICATING A PROBLEM WITH EMISSIONS SYSTEM. CEL BEGAN TO APPEAR AT APPROXIMATELY 77,000 MILES. CAR NOW HAS OVER 85,000 MILES. I PURCHASED THE VEHICLE USED, WHEN IT HAD 68,000 MILES. I HAVE NEVER DRIVEN OUTSIDE OF THE U.S.. CEL APPEARS AT VARIOUS SPEEDS BETWEEN 0 AND 60 MPH. WHEN IN MOTION AND CEL IS DISPLAYED, ENGINE HESITATION OCCURS CAUSING ME TO INCREASE VEHICLE SPEED AND ENGINE RPM TO ENSURE I HAVE SUFFICIENT POWER TO: COMPLETE A TURN, PASS ANOTHER VEHICLE, OR MAKE IT UP A HILL. I AM NEVER SURE I WILL HAVE ENOUGH POWER. ADDITIONALLY, THE MILEAGE ECONOMY DISPLAY CHANGES FROM SHADES OF GREEN TO SOLID WHITE. CEL REMAINS VISIBLE ON DASHBOARD UNTIL IT RANDOMLY DISAPPEARS. CEL WILL REMAIN LIT RANGING FROM 30 MINUTES TO SEVERAL DAYS AND DISAPPEAR AT VARIOUS SPEEDS. WHEN IT DISAPPEARS, ENGINE HESITATION STOPS AND ECONOMY DISPLAY RETURNS TO SHADES OF GREEN DEPENDING ON WHETHER ACCELERATING OR DECELERATING. I FIRST BELIEVED IT TO BE A PROBLEM WITH THE FUEL TANK CAP. HOWEVER, THE CAP IS A HINGED FLAP THAT RETURNS TO THE CLOSED POSITION AFTER I HAVE FINISHED REFUELING. I PREDOMINANTLY USE E87 OCTANE WITH ETHANOL. BUT E89 FUEL MAKES NO DIFFERENCE BECAUSE THE CEL AND HESITATION RANDOMLY STILL OCCUR. I HAVE NOT TAKEN TO A REPAIR SHOP BECAUSE I HAVE NOT HAD THE OPPORTUNITY TO WHEN THE CEL IS DISPLAYED. THE REPAIR SHOP STATED THEY CAN ONLY DIAGNOSE WHEN THE CEL IS DISPLAYED. SIMILAR DESCRIPTIONS FROM OTHER HONDA PILOT OWNERS CAN BE FOUND AT HTTPS://WWW.PILOTEERS.ORG/THREADS/EMISSIONS-SYSTEM-PROBLEM-CHECK-ENGINE-LIGHT.157705/.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386696January 5, 2021
SEATS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED WHILE AT A STANDSTILL REACHING BACK IN HIS SEAT THE SEAT RISER FRACTURED CAUSING THE DRIVER'S SEAT TO MOVE BACK AND FORTH IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386419January 4, 2021
FUEL/PROPULSION SYSTEM
WHEN MY CAR FUEL WENT DOWN TO EMPTY THE LIGHT CAME ON AND I PULLED OVER TO GET GAS. WHEN I PUSHED THE AUTOMATIC RELEASE BUTTON MY FUEL DOOR WOULD NOT OPEN. I SEARCHED UP POSSIBLE CAUSES AND FOUND A VIDEO OF A MAN DEMONSTRATING WHERE YOU CAN FIND A MANUAL LEVER TO POLE TO RELEASE THE FUEL DOOR. I FOUND THE LEVER AND PULLED IT AT THE DOOR WOULD NOT OPEN. THANKFULLY I WAS NOT TOO FAR AWAY FROM HOME AND DROVE HOME ON MY EMPTY TANK. IF I HAD BEEN SOMEWHERE FAR AWAY THIS COULD HAVE BEEN DISASTROUS. I TOOK IT TO THE HONDA DEALER WHO HAD TO PULL APART HALF OF MY CAR TO GET TO THE PLACE TO FIX IT. I HAD ALSO READ ONLINE THAT THIS HAS HAPPENED TO OTHER HONDA PILOT OWNERS. IT SEEMS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386291January 3, 2021
ELECTRICAL SYSTEM
STOPPING THE FULL ELECTRICAL SYSTEM TURNS ON THEN OFF. THIS HAPPENED AT TRAFFIC LIGHTS IN THE CITY, ON A HILL WITH STOP SIGN IN SAN FRANCISCO OR CITY, IT ALSO HAPPENS IN DRIVE THROUGH BASICALLY WHENEVER YOU STOP FROM A MOVING MOTION. THE DASH INFORMATION SYSTEM FLASHES AND FLICKERS, THE PILOT THEN HAS TO BE PUT INTO PARK AND PUSH START BUTTON TO TURN THE MOTOR BACK ON. THIS HAS.BEEN DANGEROUS AS THIS ISSUE HAS BURNED OUT A BATTERY AND HAD TO TOW THE PILOT TO THE DEALERSHIP AND THEY DIDN'T REIMBURSE AND SAID IT WAS A MAINTENANCE BATTERY ISSUE. I HAVE FOLLOWED MY WIFE IN ANOTHER CAR AND THE TAIL LIGHTS AND THE LICENSE PLATE LIGHT FLICKER. THIS IS INTERMITTENT AS THE DEALERSHIP WILL NOT INVESTIGATE AS THEY CAN'T DUPLICATE THIS ISSUE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386014January 1, 2021
STRUCTURE:BODY
THE DESIGN FLAW CAUSES THE HOOD TO MOVE EXCESSIVE DURING WINDY DAYS. IT'S MUCH MORE NOTICEABLE DURING HIGHWAY SPEEDS. THE HOOD FLEXES AND MOVES UP AND DOWN AS YOU DRIVE IN WINDY DAYS. DURING MY LIFE TIME I HAVE DRIVEN MY DIFFERENT VEHICLES INCLUDING VANS AND EVEN RV BUT NEVER SEEN A HOOD THAT MOVES THIS MUCH. IT'S VERY DANGEROUS OVER TIME AS METALS OR BOLTS COULD SIMPLY GIVE. THIS HOOD COULD ONE DAY FLY OFF AND HURT OR KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385730December 31, 2020
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
MY FIANC WAS DRIVING TO MY DOCTOR TO FOLLOW UP SURGERY, TWO BLOCKS FROM 2 BLOCKS FROM THE HOUSE WE APPROACHED TO TRAFFIC LIGHT WAS ON RED AND SHE WAS APPLYING THE BRAKES WHEN WE WERE JUST ABOUT AT LIGHT SUDDENLY THE CAR ACCELERATED GIRLFRIEND HAD HER FOOT ON THE BRAKE BUT THE CAR KEPT GOING WE STRIKE A CAR AND HIT A PARKED CAR BAD ACCIDENT, 3 PEOPLE GOT HURT.EVERY TIME I WATCH THE VIDEO I AM MORE CONVINCED THAT SOMETHING WHEN WRONG WITH CAR SYSTEMS THIS HAPPENS ON KENNEDY BOULEVARD AND AUDOBON ST ON 12/11/2020 AROUND 11:05 AM SUNNY CLEAR DAY. I HAVE A VIDEO.*DT
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11385776December 31, 2020
ELECTRICAL SYSTEM
KEEP ENCOUNTERING KEYLESS REMOTE START PROBLEM. PROBLEM DOES NOT RESOLVE. TAKES SEVERAL TRIES TO GET CAR STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385404December 29, 2020
AIR BAGS, SERVICE BRAKES
AIR BAG DID NOT DEPLOY ON IMPACT. DRIVING APPROXIMATELY 15 MPH ON A RESIDENTIAL ROAD WHEN BRAKE'S LOCKED AND CAR DID NOT RESPOND, RUNNING DIRECTLY INTO A TELEPHONE POLE WHILE ON A HILL/SLOPE. CAR PICKED UP SPEED BEFORE IMPACT. AIR BAG SENSOR OR ERROR APPEARED ON IMPACT, CAR SMELLED OF SMOKE/BURNING. FRONT BODY AND FRAME HAD EXTENSIVE DAMAGE, IE. RADIATOR CAGE(?). AIR BAGS DID NOT DEPLOY AND POLICE STATED THAT GIVEN THE IMPACT, THEY SHOULD HAVE. CAR IS BEING REPAIRED AND AIR BAG SENSOR CONTINUES TO DISPLAY WITHOUT KNOWN CAUSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11385485December 29, 2020
STRUCTURE:BODY
PAINT IS PEELING ON DRIVER SIDE DOOR AND TOP OF VEHICLE (MOONROOF AREA). STATIONARY IN MY GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385274December 28, 2020
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
THE INFOTAINMENT SYSTEM MALFUNCTIONS AND BACK-UP CAMERA DOESN'T WORK. THE ENTIRE SYSTEM CONCERNING THE SAFETY FEATURES DOESN'T WORK WHEN THE INFOTAINMENT SYSTEM MALFUNCTIONS. WE HAVE TAKEN OUR CAR TO HAVE THE ISSUE REPAIRED MULTIPLE TIMES, BUT NOTHING THE DEALERSHIP HAS DONE HAS PROVIDED A PERMANENT FIX. THIS HAPPENS SPORADICALLY WHETHER THE CAR IS STATIONARY OR IN MOVEMENT. THIS HAS BEEN ONGOING SINCE WE PURCHASED THE CAR IN JANUARY 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385169December 28, 2020
POWER TRAIN
WAS ON HIGHWAY AND STARTED JERKING REAL HARD WHERE I ALMOST HIT A CAR HEAD ON WAS GOING 55 FOR SURE SCARED ME TO DEAD AND PULLED OVER AND CALLED MY BOYFRIEND HE CAME TO ME AND GOT IN IT AND IT WOULDN'T GO FORWARDS BACKWARDS NOTHING SO HE WENT AND GOT TRAILER AND HAULED TO HIS HOUSE COULD OF BEEN MY LIFE ALONG WITH MY KIDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385153December 27, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE CAR WOULD NOT GO INTO REVERSE AND WHEN IT FINALLY DID AND WE PULLED OUT WE RECEIVED A TRANSMISSION PROBLEM WARNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384880December 24, 2020
ELECTRICAL SYSTEM
ENGINE LIGHT DISPLAYS AND WARNING MESSAGE READS KEYLESS START SYSTEM ERROR. I'VE REPLACED THE BATTERIES ON BOTH KEY FOBS AND IT DID NOT RESOLVE THE ISSUE. NO OTHER ISSUES AT THIS TIME. WARNING LIGHTS HAS DISPLAYED FOR ABOUT THE LAST 1,000 MILES. THE ALERT DID DISAPPEAR FOR ABOUT 50 MILES AND RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot