Honda Pilot Complaints

9,418 consumer complaints on file.

#11390530January 28, 2021
UNKNOWN OR OTHER
LATCH ON THE REAR PULL DOWN DOOR WILL NOT HOLD TIGHT. I CLOSE IT SO THAT THE REAR DOOR SEEMS CLOSED WELL AND TIGHT. AFTER DRIVING A LITTLE WHILE, VERY OFTEN, MY LIGHT COMES ON SHOWING REAR PULL DOWN LOCK IS NOT CLOSED! WHEN I CHECK IT OUT, I FIND THAT IT IS NOT CLOSED TIGHT. I CAN SEE IT PROTRUDING SLIGHTLY, COMPARED TO HOW IT LOOKED AS I CLOSED IT INITIALLY! I CAN'T TELL EXACTLY WHEN IT BEGAN IT WASN'T THAT OFTEN AND I THOUGHT I OR MY HUSBAND JUST DIDN'T CLOSE IT TIGHT ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390402January 27, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PERSISTENT KEYLESS START SYSTEM PROBLEM AND AUTO LOCK FEATURE HAS STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390028January 26, 2021
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
PROBLEM WITH THE AUTO STOP/START FEATURE- THE ENGINE STOPS BUT DOESN'T ALWAYS START . IT TRIES TO START BUT DOESN'T. PRESSING THE START BUTTON (IGNITION) DOESN'T ALWAYS WORK RIGHT AWAY. SEAMS YOU HAVE TO PUT THE TRANSMISSION IN PARK, AND PRESS THE START BUTTON (SOMETIMES 4-5 TIMES) BEFORE THE ENGINE STARTS. THIS IS NERVE RACKING AND DANGEROUS WHEN YOU ARE IN TRAFFIC- SAY AT A LIGHT, OR TRYING TO CROSS OVER ONCOMING TRAFFIC. THE TIME IS TAKES SOMETIMES TO RE-START THE ENGINE IS ABOUT 10-15 SECONDS. THIS PROBLEM IS INTERMITTENT. (DOESN'T ALWAYS HAPPEN). IT'S NOT THE BATTERY. I HAD A NEW BATTERY REPLACEMENT. I ALSO TRIED USING A TRICKLE CHARGER TO "TOP OFF" THE BATTERY INCASE IT WASN'T FULLY CHARGED. NO LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389756January 25, 2021
AIR BAGS
DIVER AIRBAG EXPLODED WHILE VEHICLE WAS SITTING IN YARD, WHILE CHANGING THE RADATOR, IT POPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389772January 25, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT STATED WHILE CHANGING THE RADIATOR THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO JIM SKINNER HONDA (3823 ROSS CLARK CIR, DOTHAN, AL 36303;(334) 671-8100) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 19V499000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 202,566.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389479January 22, 2021
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE AT AN INTERSECTION OR STOPPED, THE VEHICLE FAILED TO SWITCH TO AUTO-START MODE AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FOR SEVERAL SECONDS. WHILE THE VEHICLE WAS IN REVERSE, THE TAILLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO HONDA OF DOWNTOWN LOS ANGELES (780 W MARTIN LUTHER KING JR BLVD, LOS ANGELES, CA 90037, (213) 266-7366) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPROGRAMMED AND THE BATTERY WAS DRAINING POWER. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V668000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 35,383.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389233January 21, 2021
ELECTRICAL SYSTEM
KEYLESS START SYSTEM PROBLEM ERROR. INTERMITTENT FOR MONTHS. NOT PRESENT WHEN TAKEN TO DEALERSHIP TWICE. SCHEDULED SERVICE AGAIN NEXT WEEK WAS TOLD BY DEALERSHIP IT WOULD COST $134 PER HOUR TO DIAGNOSE ISSUE. WALK AWAY AUTO LOCK NO LONGER FUNCTIONS TRUNK HATCH INTERMITTENTLY DOES NOT POWER OPEN OR CLOSED. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS WITH THIS MAKE AND MODEL SO I AM VERY DISAPPOINTED IN HONDA FOR NOT ISSUING A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389274January 21, 2021
ENGINE
WHILE DRIVING VEHICLE OBD SHOWS CODE P0304. VEHICLE HAD POOR ACCELERATION WHILE MISFIRING. TOOK VEHICLE INTO HONDA DEALERSHIP AND THEY STATE A RE-RING OF FOUR CYLINDERS NEEDED. THIS IS CONSISTENT WITH THE "SOTO CLASS ACTION SETTLEMENT" IN THE "HONDA MISFIRE CASE" THAT RESULTED IN A SERVICE BULLETIN AND EXTENSION TO THE WARRANTY. DEALERSHIP STATES ALTHOUGH THIS VEHICLE MEETS THE MODEL AND YEAR CRITERIA FOR THIS PROBLEM, THE VIN SHOWS IT WAS BUILT IN A FACTORY THAT DOES NOT QUALIFY FOR THE REMEDY TO BE PAID FOR BY HONDA. DEALERSHIP AGREES IT IS THE SAME PROBLEM AND SAME MAINTENANCE ACTION REQUIRED AS THE OTHER VEHICLES THAT ARE COVERED BY THE CLASS ACTION LAW SUIT. HONDA AMERICA REFUSES TO REMEDY THE PROBLEM. THIS IS A SAFETY ISSUE THAT HONDA REFUSES TO TAKE CARE OF EVEN THOUGH IT IS WELL KNOWN FROM OTHER SAME MODEL/YEAR VEHICLES. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389300January 21, 2021
ENGINE
I WAS STOPPED AT A RED LIGHT AND MY ENGINE TURNED OFF FROM THE IDLE/STOP FEATURE. HOWEVER, WHEN I RELEASED THE BRAKES THIS TIME, THE CAR DID NOT TURN ON AS IT NORMALLY DOES. INSTEAD, THE WHOLE VEHICLE TURNED OFF AND IT TOOK ME SEVERAL TRIES TO TURN THE VEHICLE BACK ON. THIS HAS HAPPENED TO MY WIFE ON SEVERAL OCCASIONS. I REPLACED THE CAR BATTERY AND IT HAPPENED AGAIN A MONTH AFTER. MY PILOT WOULD NOT TURN ON AGAIN AFTER RELEASING THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389308January 21, 2021
UNKNOWN OR OTHER
I HAVE TAKEN MY 2016 HONDA PILOT 3 TIMES TO THE DEALERSHIP AND THEY CANT FIGURED OUT WHY THE KEYLESS START SYSTEM PROBLEM LIGHT IS COMING ON. THEY REPLACED THE STARTED AND ALSO THE BATTERY BECAUSE SOMETHING IN THE ELECTRICAL IS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388703January 18, 2021
ELECTRICAL SYSTEM, ENGINE
CAR IS PARKED IN MY GARAGE. CAR WILL NOT START. REMOTE KEYLESS START ERROR. CALLED THE HONDA DEALER. THEY SAID TO HAVE IT TOWED IN. WAITING ON THE TOW TRUCK RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388586January 17, 2021
ELECTRICAL SYSTEM
WHEN TURNED OFF, CAR MAKES CLICKING NOISES WHILE DASH INDICATOR LIGHTS AND CABIN LIGHTS FLICKER INTERMITTENTLY. OFTEN I GET A KEYLESS START SYSTEM PROBLEM ERROR MESSAGE. OTHER TIMES JUST LIGHTS AND CLICKING NOISES. ALSO, HORN SOUNDS INTERMITTENTLY THROUGHOUT THE DAY WHILE CAR IS LOCKED AND FOB IS UNTOUCHED. HORN BEGINS AND STOPS RANDOMLY. THIS OCCURS WHEN VEHICLE IS TURNED OFF, IN BOTH PARKING LOTS AND GARAGE. TOOK TO DEALERSHIP. THEY DID NOT KNOW WHAT IT WAS. IT HAS CONTINUED FOR SEVERAL MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388590January 17, 2021
ELECTRICAL SYSTEM, ENGINE
I'VE TAKEN MY VEHICLE IN 4 TIMES NOW FOR ELECTRICAL ISSUES AND THE SENSORS RANDOMLY GOING OFF. TODAY WHILE DRIVING, I GOT A NOTIFICATION OF AN ENGINE SYSTEM PROBLEM AS WELL AS AN EMISSIONS FAILURE AND AWD FAILURE. I PURCHASED MY VEHICLE BRAND NEW FROM THE DEALERSHIP AND THIS WILL NOW BE THE 5TH TIME GOING IN FOR ELECTRICAL ISSUES AND NOW WHATEVER THIS ENGINE FAILURE IS. THE DEALERSHIP IS CLOSED RIGHT NOW SO I DO NOT HAVE A FULL DIAGNOSIS BUT THE WARNING ON THE SCREEN TELLS ME TO LIMIT DRIVING AND KEEP THE CAR OFF DUE TO POTENTIAL FIRE. THIS SHOULD ABSOLUTELY BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388271January 15, 2021
ENGINE
MY CHECK ENGINE LIGHT CAME ON AND MY MECHANIC INFORMED ME THAT CYLINDER 2 WAS MISFIRING. MECHANIC MENTIONED THAT THIS WAS A PROBLEM WITH THIS STYLE OF PILOT AND HE RECOMMENDED TAKING IT TO A HONDA DEALER. THERE WAS A WARRANTY EXTENSION FOR 2009-2013 PILOTS TO COVER THIS PROBLEM SO I DON'T UNDERSTAND WHY THIS EXTENSION WOULDN'T COVER 2015 PILOTS SINCE THEY ARE THE SAME GENERATION VEHICLE. I REACHED OUT VIA PHONE AND EMAIL TO AT LEAT 4 HONDA INDIVDUALS AND NEVER HEARD BACK. SOUNDS LIKE THEY DONT WANT TO CALL OR EMAIL BACK SINCE THEY KNOW THIS IS A PROBLEM. LOCAL HONDA REPRESENTATIVE SAID HONDA WOULD COVER 70% BUT THEY SHOULD REALLY COVER 100% SINCE ITS A KNOW PROBLEM WITH THIS GENERATION OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388309January 15, 2021
UNKNOWN OR OTHER
TRANSMISSION HAS A HARD SHIFTING LOOSE POWER WHEN ACCELERATING SLIPPING GEAR I TELL THE DEALER THEY SAID I NEED TO WAIT OR GET WORSE BEFORE IT NEEDS TO FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388092January 14, 2021
ELECTRICAL SYSTEM, ENGINE
THERE ARE TWO MAJOR PROBLEMS, BUT THE DANGEROUS ONE IS THE AUTO-IDLE DOESN'T ALWAYS ALLOW THE CAR TO RESTART. WHEN I GO INTO IDLE AT A STOP SIGN OR RED LIGHT AND I START TO ACCELERAT, ALL OF THE LIGHTS INSIDE SHUT OFF AND THE CAR STALLS AFTER A FOOT OR TWO. SO FAR IT HAS ALWAYS MANAGED TO RESTART ITSELF, BUT I'VE STARTED TURNING IT OFF WHENEVER I GET INTO THE CAR BECAUSE THIS IS DANGEROUS. THIS HAS BEEN GOING ON FOR MONTHS AND IT HAS ONLY GOTTEN WORSE (IT PROBABLY STARTED A YEAR AGO). AT THE SAME TIME THIS HAS HAPPENED, I GOT A "KEYLESS IGNITION PROBLEM" WARNING LIGHT. THE WALK AWAY LOCK FEATURE DOESN'T WORK ANYMORE. I'VE READ NUMEROUS REPORTS THAT SAY FIXING THE KEYLESS SWITCH DOESN'T HELP WITH THE AUTO IDLE AND THERE'S NO SPECIFIC ERROR CODE FOR ISSUES WITH THE AUTO IDLE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387707January 12, 2021
ELECTRICAL SYSTEM
KEYLESS START SYSTEM ERROR. CAR HAVE BEEN SHOWING THIS ERROR INTERMITTENTLY. REPLACED BATTERIES AND STILL SHOWS ERROR. WHEN I PRESSED THE BUTTON TO START OR TURN OFF MY CAR, IT DOESN'T RECOGNIZE IT AND IT TAKES A FEW PRESSES BEFORE IT'LL START/TURN OFF MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387715January 12, 2021
ELECTRICAL SYSTEM, ENGINE
THE AUTOMATIC START SYSTEM TURNS THE CAR OFF AND ON WHEN STOPPED AT A RED LIGHT OR STOP SIGN FOR EXAMPLE. THE FEATURE SOMETIMES WITHOUT ANY WARNING FAILS TO RESTART THE CAR AUTOMATICALLY. THE DRIVER MUST PUT THE CAR IN PARK, PUSH DOWN ON THE BRAKE, RESTART THE CAR AND THEN SHIFT INTO PARK TAKING A CONSIDERABLE AMOUNT OF TIME. THIS IS DANGEROUS FOR SO MANY REASONS AND IT MUST MANUALLY BE TURNED OFF BECAUSE IT DEFAULTS TO ON. WITH NO WARNING YOUR CAR COULD BE TURNED OFF AND NOT AUTOMATICALLY START WHEN IT'S SUPPOSED TO. THIS HAS HAPPENED TO ME MULTIPLE TIMES STOPPED AT RED LIGHT, STOP SIGNS AND IN STOP AND GO TRAFFIC. I WOULD LIKE TO EITHER HAVE A WARNING IN PLACE OR BE ABLE TO PERMANENTLY DISABLE THIS DANGEROUS FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387568January 11, 2021
BACK OVER PREVENTION:DISPLAY FUNCTION
TL* THE CONTACT OWNS A 2019 HONDA PILOT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE REAR CAMERA DISPLAY PANEL TURNED OFF AND ON CAUSING A VISIBILITY HAZARD WHILE REVERSING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GARDENA HONDA LOCATED AT 15541 S WESTERN AVE, GARDENA, CA 90249 AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V440000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387418January 10, 2021
ENGINE
THE CAR STALLS OUT AT TIMES WHEN STOPPED. THE GEAR SWITCHES TO NEUTRAL. WHEN I CHANGE IT TO PARK THEN I GET A MESSAGE THAT I NEED TO START ENGINE BUT THE ENGINE IS RUNNING. I AM NOT ABLE TO STOP IT EITHER BY PRESSING BREAK AND THE STOP/START BUTTON. I TRIED IT MULTIPLE TIMES AND FINALLY IT STOPPED AND THEN I WAS ABLE TO RESTART IT AND DRIVE AGAIN. THIS HAPPENED TO MY DAUGHTER WHILE SHE WAS ON AN ON RAMP TO A HIGHWAY SO THIS BEHAVIOR US NOT ONLY INCONVENIENT BUT VERY DANGEROUS. WE BROUGHT THE CAR TO THE DEALERSHIP BUT THEY SAID THAT SINCE NO ERROR CODE SHOWS UP THEY CANNOT DO ANYTHING. THEY CHANGED THE TRANSMISSION FLUIDS AND THE DAY AFTER I PICKED UP THE CAR THE SAME THING HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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