Honda Pilot Complaints

9,418 consumer complaints on file.

#11399810March 8, 2021
ELECTRICAL SYSTEM
SPEAKERS MAKE CRACKLING NOISE WHILE PLAYING DVD/BLURAY. GETS LOUDER AND MORE FREQUENT UNTIL ALL AUDIO EVENTUALLY STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399634March 7, 2021
ELECTRICAL SYSTEM, ENGINE
OVER THE PAST FEW YEARS, I HAVE HAD ISSUES WITH MY CAR SHUTTING OFF WHEN AT A STOP AFTER THE AUTO OFF FEATURE ENGAGES AND DOES NOT TURN BACK ON. I HAVE TO PUT THE CAR IN PARK AND MANUALLY RESTART THE ENGINE TO CONTINUE. THIS WAS HAPPENING AT LEAST A COUPLE TIMES A MONTH. I TOOK IT TO THE HONDA DEALER AND NO PROBLEM WAS FOUND ACCORDING TO THE DEALER. I BEGAN TO GET IN THE HABIT OF DISABLING THE AUTO OFF FEATURE EVERY TIME I STARTED THE CAR AND THIS SEEMED TO AVOID THIS PROBLEM I WAS HAVING. TWO DAYS AGO, HOWEVER, WHEN I WAS DRIVING, IT BEGAN TO SHUT OFF EVERY TIME I WAS IDLING AT A RED LIGHT (8 TIMES IN ONE DAY) EVEN WITH THE AUTO-OFF DISABLED. AND WHEN I GOT ON THE FREEWAY, DRIVING AT ABOUT 55MPH, THE ENGINE SHUT OFF AND I HAD TO EMERGENTLY COAST OVER PAST THE FAST LANE INTO A NARROW INSIDE SHOULDER. I HAD MY YOUNG CHILDREN AND ELDERLY PARENTS IN THE CAR AND IT WAS A VERY SCARY AND DANGEROUS EXPERIENCE FOR US. WE WERE THANKFUL ABLE TO RESTART THE CAR AND GET OFF THE FREEWAY WITH THE CAR SHUTTING OFF TWO MORE TIMES IN THE MIDDLE OF THE STREET WHILE DRIVING AT SLOW SPEEDS (10-20 MPH) BEFORE ARRIVING AT A GAS STATION PARKING LOT. THE DISPLAY CYCLED THROUGH MANY ERROR MESSAGES IE EMISSION SYSTEMS PROBLEM, POWER STEERING SYSTEM PROBLEM, TRANSMISSION SYSTEM PROBLEM, EMISSIONS SYSTEM PROBLEM, HILL START ASSIST PROBLEM, ETC. I AM VERY CONCERNED THAT WE HAVE GOT CONTINUED TO HAVE PROBLEMS WITH THIS VEHICLE SHUTTING OFF WHICH IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399267March 5, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE WHEN STOPPED OR AT LOW SPEEDS WHEN IDLING, FLIPS FROM DRIVE TO NEUTRAL. THE THE BATTERY LIGHTS RED AND THE OIL LIGHTS RED ON THE DASH. THE VEHICLE SEEMINGLY SHUTS OFF. YOU HAVE TO PUT IT IN PARK, PRESS THE START/STOP BUTTON AND THE VEHICLE RESTARTS. IT GENERALLY HAPPENS SEVERAL TIMES IN A ROW EPISODICALLY, BUT NOT OVER LONG STRETCHES OF TIME. IT SEEMS IMPOSSIBLE TO REPLICATE UNTIL IT HAPPENS THE NEXT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399391March 5, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
MY CHILDREN BOUGHT THIS VEHICLE FOR ME BECAUSE I LOST MY JOB DUE TO COVID AFTEREFFECTS AND I HAD TO RETURN MY KIA SOUL 2014 TO THE CREDITORS.I WAS DELIVERING FOOD BOXES TO THE ELDERLY WHEN THE AT TEMP LIGHT CAME ON AND THE TRANSMISSION STARTED TO LOCKUP I HAD TO PULLOVER BECAUSE THE CAR WAS RUNNING HOT.IT WAS VERY FRIGHTENING SO I COULDN'T GET HOME.I HAVE NEVER HAD THAT HAPPEN TO ME.GOGGLEING THIS HONDA BRAND THERE HAS BEEN SEVERAL COMPLAINTS ABOUT THIS MODEL BUT NO HONDA RECALL THIS CAR IS DANGEROUS! AND SHOULD BE EITHER RECALLED OR TAKEN OFF THE MARKET AS NTO TO NEVER BE EVER RESOLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399071March 4, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HONDA PILOT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL, WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WORKED AS DESIGNED. THE VEHICLE WAS TAKEN TO D-PATRICK HONDA (4300 E DIVISION ST, EVANSVILLE, IN 47715, (812) 477-6201) BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. Consumer stated failure occurred multiple times since the report. When the consumer accelerates, let off, and re-accelerate, sometimes it's not in any gear and just revs up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399134March 4, 2021
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS STOPPED WORKING. HIGH BEAMS WORKED FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399004March 3, 2021
ENGINE
WHEN DRIVING A WARNING CAME UP THAT I HAVE AN EMISSIONS PROBLEM WITH THE ENGINE LIGHT ON. JUST HAD OIL CHANGED AND JUST PURCHASED THIS CAR 6 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398647March 2, 2021
UNKNOWN OR OTHER
VEHICLE WAS STATIONARY AND WE WERE LOADING AN ITEM ON ROOF RACK. THE ITEM LIGHTLY TAPPED THE GLASS SUNROOF AND IT SPIDER CRACKED ALL THROUGHOUT. ON THE WAY HOME, THROUGH NORMAL CITY STREETS, AT SUB-HIGHWAY SPEED, GLASS STARTED RAINING DOWN ON THE FRONT TWO SEATS. THIS GLASS IS NOT TYPICAL WINDSHIELD SAFETY GLASS. SHARDS ARE SMALL AND SHARP AND WENT EVERYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398762March 2, 2021
ELECTRICAL SYSTEM, ENGINE
AUTO ENGINE IDLE WILL NOT START THE CAR BACK UP SOMETIMES. IF I FORGET TO DISABLE THE AUTO ENGINE AUTO BEFORE EACH TRIP, SOMETIMES WE WILL STOP AT A LIGHT OR STOP SIGN AND THE ENGINE SHUTS OFF LIKE IT IS SUPPOSED TO. THE PROBLEM IS THAT PERIODICALLY, THE ENGINE WILL NOT START BACK UP WHEN WE ARE READY TO GO. THE WHOLE CAR SHUTS OFF AND THERE IS A SPECIFIC ORDER OF PRESSING THE BRAKE AND PUSHING BUTTONS THAT WE HAVE TO GO THROUGH TO START THE CAR BACK UP. VERY DANGEROUS WHILE SITTING IN TRAFFIC. HAS HAPPENED NUMEROUS TIMES. HAVE TAKEN TO DEALERSHIP NUMEROUS TIMES WITH NO SOLUTION. I HAVE A VIDEO OF IT AFTER IT IS SHUT DOWN, BUT CANNOT ATTACH IT BECAUSE IT IS MORE THAN 5MB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398809March 2, 2021
FUEL/PROPULSION SYSTEM
MY 2016 HONDA PILOT IS GIVING ME PROBLEMS ON FILLING UP MY GAS TANK. MY CAR HAS 46000 MILE AND I DON'T THINK ANY PARTS ARE DAMAGED CAUSE IT ONLY 5 YES OLD. I TRIED LOOKING FOR ANSWERS IN THE WEB BUT NO ONE HAD A CLUE YET THERE WAS LOTS OF PEOPLE FAMILIAR WITH THIS PROBLEM. IS THERE ANYWAY YOU GUYS CAN HELP ME WITH THIS. IT HAPPENS EVERY TIME I TRY TO FILL MY GAS TANK IT STOPS FILLING AS IF IT'S FULL BUT IT'S NOT. IT TAKES ME A LONG TIME TO FILL IT UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398184February 27, 2021
UNKNOWN OR OTHER
KEYLESS START SYSTEM PROBLEM - SEEMS TO BE A COMMON OCCURS ON HONDA PILOT. GOT THE ERROR AROUND 60K MILES. 90% OF THE TIME IT COMES ON. MY CAR NO LONGER LOCKS ON ITS OWN WHEN I WALK AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398206February 27, 2021
SEATS
POWER DRIVERS SEAT BROKE TWO YEARS AGO +. WILL NOT GO UP OR DOWN. HONDA WANTS $450 TO REPAIR. THIS SHOULD NOT HAVE BROKEN AT 3 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397774February 24, 2021
UNKNOWN OR OTHER
SOFTWARE UPDATE REQUIRED TO MAINTAIN REAR VIEW CAMERA BACK UP VISIBILITY. TWO SAFETY RECALLS ON VEHICLE. I AM STATIONED IN GERMANY AND CAN'T HAVE ANY SERVICE RECALLS AND I LEAVE FOR THE STATES APRIL 6. GERMANY CURRENTLY DOESN'T HAVE THE CAPABILITIES TO DO THE SOFTWARE UPDATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397646February 23, 2021
STRUCTURE:BODY
PAINT PEELING OFF AND BUBBLING ON HOOD. IT'S A MANUFACTURE DEFECT. HONDA WILL NOT TAKE RESPONSIBILITY FOR THE HOOD. I HAD THE ROOF (REPAINTED IN 2018)AND RIGHT PASSENGER DOOR PANEL (REPAINTED 2021) REPAINTED BECAUSE OF THE SAME PEELING PROBLEM SINCE IT'S ALL THE SAME ORIGINAL PAINT FROM WHEN WE BOUGHT IT NEW IN 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397177February 21, 2021
ELECTRICAL SYSTEM
THE AUTO SHUT TURNS THE CAR OFF AT A STOP LIGHT AND THEN THE CAR WILL NOT RESTART. IT USUALLY NEEDS A JUMP. THE PROBLEM HAS BEEN HAPPENING FOR THREE YEARS IN THE WINTER. THE BATTERY HAS BEEN REPLACED FOUR TIMES. I HAVE TRACED TO THE ISSUE TO AN OVERLOAD OF THE ELECTRICAL SYSTEM. THE ALTERNATOR IS NOT CAPABLE OF POURING ALL OF THE DEVICES IN THE CAR AND THUS THE BATTERY DRAINS. IF I RUN THE HEATED SEATS AND STEERING WHEEL, THE BATTERY WILL DISCHARGE WITHIN 30 MINUTES EVEN IF THE CAR IS DRIVEN AT HIGHWAY SPEEDS. I HAVE BEEN STALLED IN THE MIDDLE OF INTERSECTIONS SEVERAL TIMES. THE AUTOSTART FEATURE NEEDS TO HAVE THE OPTION TO STAY DIS-ENGAGED WHEN THE CAR IS SHUT OFF. IT IS UNSAFE TO HAVE THE CAR FAILS TO START AT STOPLIGHTS OR WHEN TRYING TO PULL INTO TRAFFIC. THE ELECTRICAL SYSTEM IS DESIGNED IMPROPERLY. DO THE MATH. THE LOAD FROM THE ELECTRICAL ACCESSORIES, TWO HEATED FRONT SEATS, TWO REAR HEATED SEATS, HEATED STEERING WHEEL, HEATED MIRRORS, HEATED REAR WINDSHIELD WILL EASILY OVERLOAD THE POWER OF A STANDARD ALTERNATOR. THE VEHICLE NEEDS A LARGER ALTERNATOR AND A LARGER BATTERY (MAYBE DUAL) WITH ISOLATION SO IT CAN START AT STOPLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397118February 20, 2021
ELECTRICAL SYSTEM
AT 38000 MILES VEHICLE DISPLAYED AN ERROR CODE RELATING TO THE KEYLESS START. A WEEK LATER THE VEHICLE WOULD NOT START. UNHOOKED THE BATTERY TO RESET THE SYSTEM AND THE ERROR CAME BACK. DEALER REPLACED THE START BUTTON BUT ISSUE RETURNED A FEW DAYS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396884February 19, 2021
ENGINE
THREE TIMES THE CAR HAS STALLED AND SHUT DOWN AFTER STOPPING AT A RED LIGHT ON A BUSY CITY STREET WHILE THE AUTO IDLE FEATURE WAS ON. WHEN THE LIGHT TURNS GREEN AND YOUR FOOT COMES OFF THE BRAKE THE CAR SHUTS OFF AND PUTS ITSELF IN PARK. THE CAR WILL NOT START AND EACH TIME WE TRIED TO START IT ALL THE DIFFERENT WARNING MESSAGES CYCLE THROUGH ON THE DASH SUCH AS HILL START ASSIST, TRAILER STABILITY ASSIST, ROAD DEPARTURE MITIGATION ETC. THE FIRST TIME THE CAR FINALLY STARTED. THE SECOND TIME IT WOULD NOT START AND A TOW TRUCK HAD TO BE CALLED. SINCE THE CAR WOULD NOT GO INTO NEUTRAL THE CAR HAD TO BE DRAGGED ONTO THE FLATBED TOW TRUCK. THE THIRD TIME THE BATTERY WAS JUMPED AND THE CAR FINALLY STARTED. THE BATTERY HAS BEEN TEST EACH TIME AND IT IS FINE. THIS HAS CAUSED A VERY DANGEROUS SITUATION FOR MY FAMILY BY BEING STUCK IN BUSY INTERSECTIONS. OUR LOCAL HONDA DEALER SAID THEY DON'T KNOW WHY IT IS HAPPENING AND WILL NEED TO RUN TESTS. I HAVE READ HUNDREDS OF COMPLAINTS ONLINE SO I KNOW IT IS A KNOWN ISSUE. HONDA NEED TO RECALL AND FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396772February 18, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
FALSE COLLISION WARNINGS AND FAILS TO ALERT TO ACTUAL POTENTIAL COLLISIONS. ALERTS AND REACTS TO NON-EXISTENT COLLISIONS CAUSING UNNECESSARY ANXIETY AND REACTIONS BY DRIVER. SPEEDS VARY FROM 35 MPH TO 60+. FAILURE TO REACT WAS ON HIGHWAY AT A SPEED IN EXCESS 55 MPH. OCCURS ON CITY AND HIGHWAY. MULTIPLE INCIDENTS PER MONTH,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396628February 17, 2021
ENGINE
KEYLESS START SYSTEM PROBLEM WARNING APPEARS ON THE SCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396674February 17, 2021
STRUCTURE:BODY
MOLDING TRIM ON ROOF OF THE VEHICLE IS LIFTING AND NOT SECURED. MOLDING TRIM AROUND WINDSHIELD IS NOT SECURED AND A PLASTIC SCREW DETERIORATED AND FELL OUT. TRIM WON'T STAY IN CLIPS ON THE ROOF OR ON THE WINDSHIELD. I NOTICED THE TRIM AROUND THE WINDSHIELD WAS LIFTED WHILE DRIVING ON A CITY STREET. I NOTICED THE ROOF TRIM LIFTED WHEN I ARRIVED HOME AND THE SCREW ON THE WINDSHIELD BY THE VENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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