Honda Pilot Complaints

9,418 consumer complaints on file.

#11501479January 12, 2023
STEERING, VISIBILITY
The contact owns a 2021 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted to the left and right. Additionally, the passenger's side front mirror was shaking abnormally. Additionally, and the driver's side front window made abnormal sounds. The vehicle was taken to a dealer, where it was diagnosed as needing a wheel alignment. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501205January 11, 2023
UNKNOWN OR OTHER, ENGINE
Issue with auto start-stop. Upon being stopped at a light, the auto start did not reengage and upon starting back up again the radio defaulted to an AM station and would not allow us to change anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501291January 11, 2023
POWER TRAIN
While stopped at a traffic light on a busy street, the transmission shifted by itself from drive into neutral. The vehicle would not move forward and it would not let us shift it back into drive. I finally suggested to my wife that we turn the car off and see if that would help. After doing do , we were able to regain control of the car and shift it back to drive. We had another incident when the vehicle was almost new where we were turning left and the transmission just stopped as if we had shifted into neutral. We were able to continue without restarting the vehicle, but this is potentially a very dangerous situation. We reported this incident to the dealer with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501340January 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Emissions System Problem message and light on after reset 2 weeks ago. Please refer attached jpeg file.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500886January 9, 2023
ENGINE
When driving and slowing down or stopping at stop to which the auto/off engages, the vehicle turns all the way off. I cannot move the car and have to try several times to power the vehicle down and disengage the auto off function. It has happened several times and I just took it to Gillman Honda where they said it is probably just the battery but my battery has been fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500936January 9, 2023
ENGINE, ELECTRICAL SYSTEM
Engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500727January 8, 2023
TIRES:SIDEWALL
Pirelli scorpion verde plus 2 honda pilot 2016 awd while driving at safety speed about 40mph the rear tire suddenly explode right on the sidewall,no report or inspection by the store or any other. No damage to the vehicle,nobody injured.,weather temp at that time 67 F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500653January 8, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I just bought this vehicle yesterday. While driving it home the front collision breaking system came on twice. There were no other vehicles, pedestrians, animals, or objects on the road. On both occasions it was only momentary. One time the instance was on a curve, the other was on a straight-a-way. This happened on a 2 lane (one in each direction) road. I will be reaching out to the Ford dealership where it was purchased along with Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500678January 8, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
On the highway traveling at ~60mph traveling straight away and the brakes slammed on without reason and almost caused a major accident. There was no vehicle in close proximity and no imminent collision that should have caused the vehicle to slam on the brakes. The random slamming of the brakes almost caused a rear end collision with our vehicle and the car behind us. Similar situation but driving around town at lower speed around 30 mph but same behavior. The car slammed again on brakes where there was not imminent collision that should have caused the vehicle to take evasive action or slam on the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500687January 8, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Front windshield broke while the vehicle was sitting in the parking lot. I was staying overnight at a hotel. When I went to bed the car was fine. When I got up the next morning the windshield was broken. The car had been parked all night and it was in a secure area. The windshield broke on its own. My insurance paid for the broken windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500608January 7, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The automatic start/stop function works intermittently when I come to a complete stop or turn off the car for a short amount of time. Most of the time, when I make a complete stop, the Honda Pilot won't automatically restart. I have to put the Honda Pilot in park and restart the engine, which still doesn't work. I have to wait a significant amount of time before reattempting the ignition. If I disable the automatic shut-off feature when I turn on the Honda Pilot, the SUV drives like normal. However, there is no permanent vehicle setting to disable the automatic shut-off. Lastly, the SUV usually won't restart even if I make a short duration stop, such as pump gas or running inside a store. At first this was a rare occurrence. Over tha past year, the Honda Pilot has gotten worse. Now, it's an everyday occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500612January 7, 2023
ENGINE
With Auto Engine Idle Shut Off on, the engine shuts off when idling at a stop, but does not restart when taking foot off the brake. It takes up to a minute to shut everything off and restart the engine. Only happens occasionally, but it's dangerous when it does because the cars behind are try to go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500613January 7, 2023
UNKNOWN OR OTHER
When driving my 2016 Honda Pilot Touring and forgetting to turn off the auto idle my car will completely shut off and not turn on. This has happened a total of 3 times since owning my car. All three have occurred at a red light intersection. I’m grateful nobody has rear ended me in these occurrences. It seems when the car tries to start the engine, all the dashboard lights light up and we get the messages lane departure mitigation or brake problem and the car stalls. The first occurrence happened in October of 2020 and we had to jumpstart the battery. This happened on a short 15 mile trip. We replaced the battery at that time. The 2nd and 3rd time was this past week of January 2, 2023 when driving a long distance trip 500-1000 miles. Luckily the car started back up since we were on a trip and did not have family or friends in the area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500407January 6, 2023
ELECTRICAL SYSTEM, ENGINE
My Pilot is suffering the auto stop/start fault that many others have reported online. The vehicle will sometimes fail to restart from the stopped state, forcing us to manually turn off, and restart the engine. As of this morning, the vehicle permanently reports an "Auto Engine Idle Stop System Problem" error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500419January 6, 2023
ELECTRICAL SYSTEM, ENGINE
Beginning in the summer of 2020, intermittently when the auto idle was engaged the engine will not restart but will stall out and requires multiple efforts to restart the engine. It does not happen every time auto idle engages. It seems to happen more in the summer months. It has happened while at traffic lights, stop signs and while idling in heavy traffic. The safety of myself and my family is at risk due to having to put the car in park and go through several rounds of attempting to restart the engine. Just before the engine turns off, there is a flash of a warning light for the collision mitigation system. I took it to my local repair shop. They thought it might be the ignition switch and replaced it. That did not help. My local repair shop based upon their knowledge from other pilot owners said it was an ongoing problem and suggested I take it to the local dealership. The local dealership told me there was nothing wrong and acted like I was crazy. The issue has happened when my husband and brand new teen driver have driven the car. Now upon entering the car we turn the auto idle off to ensure our safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500470January 6, 2023
ELECTRICAL SYSTEM
Keyless Start System Problem indicator illuminated in driver information display. Error notification is displayed intermittently. Stays on for several drive cycles and then goes off for a bit only to come back on again. So far the car seems to start ok, not sure if this issue may eventually cause car to no longer start. This issues has been going on for a few months and will stay illuminated for weeks then suddenly turn off. Scheduled an appointment with local Honda dealership but the indicator was not showing the day of the appointment so we cancelled as do not want to pay for the repair. This is a Honda issue and they should repair regardless of the indicator being illuminated or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500508January 6, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car has used Automatic braking 3 times for no reason. No one is front of us. It also used automatic braking and then made the car die? Or lose all power and there was no object in front of us, in the middle of the road. We were almost rear ended and the vehicle would not let us move. It was horrible.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11500339January 5, 2023
UNKNOWN OR OTHER
The auto start on vehicle is defective. When sitting at red light the vehicle shuts off and the when you go to excelerate the car stalls. I have taken to 2 Honda dealers and have been told that your agency is investigating problem. This has happened repeatedly and the dealer doesn’t have fix. Does it take someone getting hurt for Honda to address issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500353January 5, 2023
FUEL/PROPULSION SYSTEM
I had my fuel pump replaced today and there were 3 other cars Hondapilot there for the same reason needing a fuel pump replacement. Person at counter advised there was an unusual amount of request they were getting to replace the fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500377January 5, 2023
UNKNOWN OR OTHER
At a stoplight my vehicle completely shut off and would not restart until I put the car in park, then pushed the brake and pushed the button to start. I believe it went into the idle stop mode just before this happened. After it turned back on the radio station had switched to am stations and I couldn’t get it to turn back to my fm stations despite pushing the fm button, my fm presets or using the scan. Once to a safe spot after several more minutes of driving I put it in park and turned it off. I then turned the car back on which brought my normal radio stations back on. I just bought this car in October 2022 and have had no other issues yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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