Honda Pilot Complaints

9,418 consumer complaints on file.

#11505699February 5, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
Events happened about 5 times in 3weeks , car will flash brake , brake brake and steering wheel will shake for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505606February 4, 2023
ENGINE, UNKNOWN OR OTHER
The auto stop/start does not restart after stopping at a red light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505546February 4, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The brake light come out for no reason
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505464February 3, 2023
ELECTRICAL SYSTEM, ENGINE
Engine Idle Shutoff engaged while at stoplight, however, upon removing foot from brake and attempting to move along with the greenlight signal the vehicle failed to restart. This is the second occurrence with this vehicle since 2018. Engine failed to restart for several minutes while dangerously blocking moving traffic on a busy city street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504945February 1, 2023
ENGINE
There are 2 issues. First, the engine fails to restart when auto start/stop is engaged. This has happened at traffic lights/stop signs in traffic at least 15 times in the past 2 months. However, the issue randomly happened prior to that timeframe. The engine never restarts right away. This puts the passengers in the vehicle at risk of being rear-ended and/or stranded on the roadway. When the dealer was asked about this a few months ago, they dismissed it and told me they would charge $189 to look at it. Sometimes when the engine won't restart, the display will very quickly (for a second or two) flash "Collision Mitigation System Problem". The second issue happened yesterday. I tried to start the car and it wouldn't start. After about 10 minutes, I got out of the car and used remote start. It started. The vehicle is available for inspection, if requested.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504956February 1, 2023
ELECTRICAL SYSTEM
The auto-stop idle feature activated at a red light. When the light turned green, the automobile would not restart but became entirely dead with not even being able to turn on the headlights or hazards (this was during the night as well). As a result, my family had to hang out the window to try and flag cars approaching the intersection to keep from being hit. The vehicle was taken to a Honda dealership the next day at which time the incident could not be replicated as either a code was not thrown or the code was not saved. The dealership did state that there was a recall that required a software update which they performed but when researching this only addresses the tolerances for which when the auto-idle stop will be initiated and not to mitigate the "black-out" that can occur. Escalated to Honda and found it curious that various Honda/Acura models have been impacted and that our particular vehicle's warranty for this functionality was extended to ten years past the vehicle's purchase date. When asked if they would replace with a new module, was told no due to the dealership not being able to replicate. FYI - no warning lamps or any other indication was displayed ahead of said event. So now the family is left with a vehicle that could potentially have this occur again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504965February 1, 2023
ELECTRICAL SYSTEM, ENGINE
For the past couple of weeks, I have seen an quick error message (flashes and then disappears) and my Pilot has hesitated upon restarting after the auto engine idle stop has engaged at a stop sign. This was a longer hesitation (almost a failure to start) than the typical hesitation I feel when this feature engages. Yesterday, an error message stayed on the information screen, warning me that the auto idle stop feature was not working. This morning the error message was not there on startup. When I was at an intersection, my Pilot failed to restart after the auto idle stop feature engaged. It took a couple of attempts (pushing the start button) before the vehicle restarted and I could resume driving. This is a safety hazard for both me and other drivers. I have not yet taken the vehicle to the dealer for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504397January 30, 2023
ELECTRICAL SYSTEM
After 30 - 40 minutes of driving the audio is overcome by extreme static and popping and affects all componets ( radio, DVD, XM, CD, etc) would seem something is getting hot after 30 minutes so a possible fire or melting situation . Honda dealer does not seem to know an answer and this issue is being discussed on Honda Pilot owners blog and it quite widespread
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504316January 29, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC While driving on I-15 a warning appeared on the Control Panel “Warning the ACC has malfunctioned” Within the last 90 days this occurred 6 times. Now the ACC has stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504320January 29, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
AEB/FCW. On January 24, 2023 while traveling on I-15 the Control Panel flashed “Warning” and the brakes were applied. There was no vehicle in my lane. There were other vehicles in adjacent lanes. This occurred additionally on the following dates. 1/22/23 (2x). 1/17/23, 1/12/23(3x) and 12/20/22.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504323January 29, 2023
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
LDW, LKAS. This system does not work. When it is engaged the vehicle steering wheel turns to the left and crosses over the white line. It got worse after the “Recall”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504211January 28, 2023
POWER TRAIN, UNKNOWN OR OTHER
I experienced a sudden unintended acceleration while coming to a full stop at a traffic light. The vehicle kept accelerating around 5k RPM on it's own without pressing the gas pedal. I was able to stop the vehicle by engaging the emergency brake. I was very close to cause an accident today. My mechanic said there's no engine code and can't find anything wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503818January 26, 2023
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated while making a turn out a parking spot, the vehicle would not auto start, and the collision mitigation warning light was illuminated. The contact shifted the vehicle into park and restarted the vehicle after several attempts. The vehicle was not diagnosed. The dealer was contacted and stated the vehicle needed to be diagnosed. The manufacturer was not contacted. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503832January 26, 2023
POWER TRAIN
The contact owns a 2016 Honda Pilot. The contact stated while the vehicle was stationed at her employment parking lot, after starting the vehicle with the auto start, she was unable to shift into reverse. The contact stated no warning light was illuminated. The contact turned off the vehicle and had to restart the vehicle four times before being able to shift into reverse. The contact stated while driving 30 MPH, the Drive (D), transmission fault, and sensor failure warning lights were intermittently illuminated. The contact stated that she continued driving to her residence while experiencing the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503892January 26, 2023
ELECTRICAL SYSTEM
The alarm has gone off 30 times from 7am this morning to 2pm. I also have a picture of the dashboard lights. About a month ago I took it to the Honda Dealership and they charged me for a bunch of other things and gave it back for it to do it again the same day. Honda said it's a control unit they need to replace but I have to pay?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503761January 26, 2023
ELECTRICAL SYSTEM
We purchased our 2020 Honda Pilot in January 2020. Shortly we heard popping sounds in the windshield. It became more frequent so we called our local Honda service and they didn’t know what was wrong. Later we called another Honda service and they knew what was wrong. We took our car in and they replaced some part in the radio electrical unit. It lasted a year and started doing the same thing again. Popping sounds and our display network would black out the whole screen as before. We lose our gps and backup camera and also no radio. We called Honda and they said it was the wiring harness and we would have to pay for it ourselves. There have been law suits filed against Honda for this very thing. Other owners have had the same problem we are still having. The popping sounds are very distracting while driving. Honda said it was out of warranty even though it’s the same problem we started having soon after buying our car which was brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503685January 25, 2023
FUEL/PROPULSION SYSTEM, ENGINE
My car accelerated on its own and when I applied the brakes, they didn’t work. I hit a tree on my property and damaged my property and my car.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503349January 24, 2023
UNKNOWN OR OTHER
The car was stopped at a light. The idle feature kicked in and when foot off brake to go car stalled and turned off. Almost caused an accident because it was on a road that speed limit is 60 mph. Car behind me didn’t realize I was unable to go and had to quickly swerve. The car would restart for about 3 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503366January 24, 2023
STRUCTURE:BODY:HOOD
My car's hood continues to shake. It has been tightened by the dealer, Don Moore Honda in Owensboro, KY. I have taken it there three times because it continues to loosen. I am worried that it will loosen and fly up when I am driving on an Interstate. I am aware that other vehicles of the same year and make/model have been recalled due to this same incident but my vehicle VIN has not been recalled. It is the worst on a windy day or when driving on an interstate. Driving at speeds like 35-45mph doesn't really show.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503381January 24, 2023
STEERING, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2013 Honda Pilot. The contact stated that the fog lights and exterior lights became inoperable. The contact noticed there was rust underneath the hood. There were no warning lights illuminated. The contact also needed to add additional power steering fluid three times per week. The vehicle was taken to the local dealer where it was diagnosed that the power steering gear box, power steering lines, water lines and hoses needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated that the power steering reservoir, power steering cooling lines, power steering line rem pump, and power steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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