Honda Pilot Complaints

9,418 consumer complaints on file.

#11522936May 19, 2023
SEAT BELTS, SERVICE BRAKES, SEATS
Brakes seem to stop suddenly Must brake slowly to avoid a sudden stop Seatbelt locks up if I do not pull it forward and leave room in the belt so that it isn't completely holding me in Also the driver seat will only adjust sideways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522964May 19, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
keyless control module, alarm Goes off randomly with headlights coming on, draining the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522826May 19, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
When driving the collision mitigation and brakes apply , flash dash and shake wheel violently. Almost loss of vehicle control. Almost not drivable on 2 lane roads This happens multiple times during any driving. This has been ongoing since Purchase and has been reviewed by Honda dealer without correction. Only recourse was replace controls at owner cost even while under new car warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522748May 18, 2023
POWER TRAIN
Transmission jerking/hard shifting. Loses acceleration, especially when approaching a yield or left turn (I.e. slowing down then accelerating to make the turn, car stalls when accelerating) When taken to 2 different dealerships I was told they couldn’t diagnose problem and at the second one I was mansplained that it was probably “user error” bc it’s a “computerized transmission”. Informed them this was the third vehicle I’ve had with this type of transmission, one of which whose transmission broke and I’m fully aware of what a jerking, stalling and improperly functioning transmission felt like. Needless to say, no one would “diagnose” the problem and it has progressively gotten worse. More jerky, harder shifting. Can feel it sitting at an idle stop and sometimes when I press the gas pedal to accelerate it’s a good 2-3 seconds before the vehicle jerks into motion. I also have a video of the RPMs dropping for no reason at 30 MPH when the speed did not drop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522402May 17, 2023
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
My wife was pulling into the dentist parking lot, made a slow right hand turn to a parking space when the vehicle suddenly and violently accelerated. Depressing and pumping brake had no effect and the car slammed into a tree destroying the right front of the vehicle. She assured me that she did not depress the accelerator. She is a very safe driver, never received a ticket nor involved in an accident. Research into similar accidents showed multiple cases where this occurred with Honda Pilot vehicles.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11522415May 17, 2023
BACK OVER PREVENTION
The contact owns a 2019 Honda Pilot. The contact stated that while reversing the vehicle, the rearview camera was inoperable. The “Camera System Failure” message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 20V440000 (Electrical System, Back Over Prevention) however, the VIN was not included in the recall. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522422May 17, 2023
STRUCTURE:BODY
Paint bubbling up all over vehicle.Roof,hood,rear tail gate,doors and paint peeling off. Had same problem between windshield and roof and American Honda repaired it.Now entire car is bubbling and paint peeling off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522435May 17, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
While driving on a highway, my sunroof exploded. There were no other vehicles near me and nothing hit the vehicle or sunroof. Shards of glass came loose from the vehicle thankfully my sunshade was closed, or the glass would have entered the cabin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522523May 17, 2023
VISIBILITY:GLASS, SIDE/REAR
Rear glass window exploded outward. It was parked in the parking lot and was not forcefully shut or anything. Luckily, I was not driving when this happened and no one was hurt but it was very odd. No extreme temperatures. No extreme pressure from inside the vehicle. It is very unusual what happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522370May 16, 2023
ENGINE
On May 14 2023 I was driving my 2014 Honda Pilot when the Check Engine, VMT-4, and Stability Control dashboard lights all came on. I took my car to the local Honda dealer who said the #2 spark plug was fouled causing engine misfiring. I was also told I was low on oil. I have not seen any stains underneath the car but I was told the oil was leaking out past the piston rings and out the exhaust. I was also told by the dealer that 3 of the piston rings need replacing. And the cost is $5,000. The Honda service representative said there was no recall on this issue. But I found out later that the 2009 to 2013 Honda Pilots had a similar issue that was corrected by Honda at their cost. So why is there no recall for 2014 Honda Pilots ?? I am not rough on my car when I drive. So why should I have to pay $5,000 to fix a problem that Honda had in the 2009 to 2013 Pilots and apparently have not corrected for the 2014 Pilots ???? A quick internet search reveals other 2014 Pilot owners with similar if not the identical problem that I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522195May 16, 2023
ENGINE
Emissions system problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522216May 16, 2023
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
There is an active safety recall for the passenger side view mirrors due to risk of mirrors detaching. I brought my vehicle in to have the recall addressed and the mirror replaced and the mirror that it was replaced with is defective. The images are warped as if you are looking in a fun mirror. It is very dizzying/distracting and I am concerned that is it an extreme safety hazard while driving. The service manager at Honda had told me that he has had multiple customers complain about the replacement mirrors and he is being told by Honda there is nothing that can be done about it. I am extremely concerned about the safety of myself and my small children while driving this vehicle with this faulty mirror. I have attached images that show the distortion of the mirror in still images however, it is MUCH worse while the vehicle is in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522217May 16, 2023
AIR BAGS
The contact owns a 2003 Honda Pilot. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 256,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522276May 16, 2023
ELECTRICAL SYSTEM:IGNITION
Ignition switch locked will not turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522291May 16, 2023
TIRES
Driving 2008 Honda Pilot with Firestone WeatherGrip P235/70R16 at 70mph on the interstate, the rear driver tire failed causing almost instant and complete deflation. The tires have been maintained properly, to include rotation and proper inflation. The tires have less than 10k miles (65k mile warranty) and are one year old. Based on my knowledge, experience and evidence (attached photo), this failure was not caused by common road hazards, misapplication or abuse. Rather, the failure is a result of material failure of the tire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521968May 15, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
When car is locked alarm sporadically goes off on its own also when the headlights are set to auto and the car is turned off the headlights will come on sporadically and drain the battery. Having electrical components come on on their own is obviously a safety concern. The dashboard lights and warning icons will also flicker. There have been numerous complaints of this kind on the Honda Pilot forum Piloteers.Org
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522012May 15, 2023
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
When coming to a stop and the engine idle stop is activated the car will sometimes die. The car will then need to be shifted into park after a complete reset of the system in order to start. Very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522064May 15, 2023
SUSPENSION
The front passenger side control arm ball join was found cracked open with the car under 34K miles (around 4 years of light use) during a normal routine maintenance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521949May 14, 2023
ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
Last week the the security alarm went off for no reason. The following day, I arrived to work and parked my car. 45 minutes later, I am notified my headlights were on. I ALWAYS keep my headlights on AUTO so they never should have been on. After I started my car for a minute, everything seems fine. 3 hours later, I hear an alarm in the parking lot but did not think it was my vehicle. I leave work and go to outside and realize my alarm has been going off for a couple of hours. I go to open my vehicle and try to start the car but all the whole dashboard lit up and the speakers were popping and making horrible noises. I could not get the car started and my driver seat kept moving on its own. I called Honda of Murfreesboro and they advised that I needed to get my vehicle towed. I receive a call the next day and I was told that it had an electrical malfunction and the entire keyless access control unit needed to be replaced along with the connector ends. I have had several issues with the 2021 Pilot and this takes the cake. First it was the auto/stop at a red light and it completely shut off the engine. I had to turn the vehicle off and shift to park and then start the car. Also my "warning brake" lights come on randomly which alarms me and it will shift the car over. I also have had some issues with getting on an entrance ramp and the car doesn't want to pick up speed and I push the gas and the RPM's rev. This vehicle is unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521817May 13, 2023
FUEL/PROPULSION SYSTEM
Fuel pump is malfunctioning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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