Honda Pilot Complaints

9,418 consumer complaints on file.

#11539286August 18, 2023
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2018 Honda Pilot. The contact stated that while stopped, the Auto START/STOP activated, the vehicle shutoff but failed to promptly restart while depressing the accelerator pedal. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539327August 18, 2023
ELECTRICAL SYSTEM, ENGINE
Car has died twice when coming to a stop at red lights. seems to be related to the auto stop/start engine setup. Car turns itself off but cannot start right back up again. Every red light flashes but will not easily restart. hundreds of complaints regarding this on the NHTSA website. The NHTSA needs to investigate this, cars being stuck in traffic is a safety issue. since its affecting cars years off the line, it must be some component that is failing prematurely. All of these are extreme safety issues as the car is stuck in traffic, or at light and has to be completely shut off, wait and then restart. Last time took a good 3-4 minutes to get it started again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539379August 18, 2023
FUEL/PROPULSION SYSTEM, ENGINE
P0741 Torque Converter Clutch Circuit Performance or stuck off. This is one of hundreds of Honda's between the years 2016-2019 that have this same issue, which renders the car undriveable as the torque converter cannot transfer fluid to the transmission from the engine. Honda is aware of this issue, though because torque converters are on "back order" they have not made any attempts to rectify this. Rather, they are waiting for individuals cars to break down and then providing with repairs. Not only is this dangerous, it's unethical.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539402August 18, 2023
EQUIPMENT:APPLIANCE:AIR CONDITIONER
The air conditioning system abruptly ceased emitting cold air, prompting the involvement of the dealership. Their assessment revealed a compressor leak stemming from the failure of the shaft seal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539239August 17, 2023
FUEL/PROPULSION SYSTEM
at 45.000 miles all of my fuel injectors was replaced due to emission system problem appear on my dash board for free. At 97,000 miles we were on vacation in Houston TX, when the same emission system problem pop up on my dash board. I went to Honda dealership for engine diagnosis-"faulty fuel injectors". Sad thing the replacement fuel injectors are back ordered. So we left the vehicle behind in Houston and we went home with a rental car. 2 weeks after Honda informed me the parts have arrived. The vehicle was brought to the dealership and got fixed. we had it transported back here in Chicago. Back here same emission system problem came up. now they reprogram the vehicle computer. after a day they released the vehicle same error came up. now the Honda dealership says that the catalytic converter should be replaced. Parts and labor totals to $3,200.00. That is so upsetting considering the age of the vehicle and mileage. Suppose to get to 200,000 miles. Major defect on the 2016 Honda pilot that needs to be address by Honda of America and investigated by NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538912August 16, 2023
AIR BAGS
SRS airbag light stays on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538946August 16, 2023
ELECTRICAL SYSTEM
The contact owns a 2011 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 12V573000 (Electrical System) however, neither the VIN nor the year vehicle was included. The vehicle was taken to an independent mechanic, who informed the contact that the ignition switch needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 318,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538830August 16, 2023
UNKNOWN OR OTHER
I have taken the vehicle to the dealer 3 times since taking ownership of this vehicle, for the same issue. When changing gears, usually going uphill, the car stutters. And it has not been fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538573August 15, 2023
ELECTRICAL SYSTEM
The rear view camera isn't working. The camera itself is the problem according to the dealer, which isn't covered by a similar recall that was related to a cable. They claim the module itself stopped functioning for no known reasoning, which costs about $800 to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538742August 15, 2023
FUEL/PROPULSION SYSTEM
I had a engine light showing P0430 which was dealer confirmed to need the fuel injectors replaced. This was the same that is shown in Service Bulletin 21-010. However, my 2019 was not covered under the extended warranty noted in the Service Bulletin for faulted fuel injectors since the extension only applies to "certain" vehicles. This appears to be a model wide problem since the dealership's parts department will not directly sell customers the replacement parts referenced in the service bulletin and seems like there is more of a problem that should be applied to all models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538762August 15, 2023
FUEL/PROPULSION SYSTEM
Our Honda Pilot 2016 starting experiencing fuel surging issues in July 2018 and was taken to our nearest Honda Dealership on 7/03/18 in The Dalles, Oregon. Honda stated it was a code C1841-27 which was repaired with no mention of fuel injector extended warranty issues, document included. On September 23, 2023 my car stopped functioning on a busy road way and was brought into our local mechanic. The mechanic determined that the fuel pump failed due to Honda code P0087 (fuel rail pressure too low) and was repaired. Shortly after while driving the car check engine light came on and the car had a noticeable burning smell. The car was towed to our mechanic which in turn told us to have it towed to the Honda Dealership for misfiring counter associating with failing fuel injectors TSB #18-025 code. My vehicle was towed to the closest Honda Dealership and repaired under the extended warranty recall 6E6. The fuel injectors were replaced by Honda on April 10, 2023 under above warranty recall. All documents and extended warranty paperwork was submitted to Honda, however, Honda is stating that they will not cover the faulty fuel pump and cost of towing the vehicle when the fuel injectors failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538796August 15, 2023
AIR BAGS
Airbag light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538794August 15, 2023
ENGINE
Delayed and sluggish acceleration, particularly from a complete stop, represents a significant safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538376August 14, 2023
ENGINE, ELECTRICAL SYSTEM
Smart Control unit that controls keyless entry, Alarm and ignition will set off the alarm and start this electrical condition that will connect the power and then disconnect the power to the auto. The problem will suddenly go away and then come back again. Its unpredictable and varies in severity. 60% of the time the car wont start when this electrical event is occurring. See this video: https: [XXX] This should be a recall by honda. Acura is having same problem as well: https: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538422August 14, 2023
UNKNOWN OR OTHER
Car drops to Nuetral while breaking at red light. Car must then be put to Park and turned off and back on before it can proceed. Highly unsafe when there are cats waiting behind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538530August 14, 2023
ENGINE
I stopped at a red light and the engine wouldn’t start. It took several tries to restart the engine and after 5 minutes, it finally restarted. I had to put on my hazard lights and held up traffics on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538244August 13, 2023
ELECTRICAL SYSTEM
There is an intermittent problem with loud crackling noises coming from the speakers. The information center is turned off, but the crackling continues. It is either an electrical malfunction or a short of some sort. It is a distraction when driving and therefor a safety issue. There is a recall open with regards to the MOST cable for the camera but the camera does not have audio so it doesn't make sense that these would be related. We do not have many miles on the car and the information center is used primarily for navigation. Shutting it down in traffic is a safety issue because the driver is distracted. If this is an electrical short then there could also be a fire issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537903August 11, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
came to stop sign at busy intersection and engine shutoff as part of the auto engine stop. The issue is when I let off the brake the engine did not restart and put the car in neutral. had to cut off and restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538000August 11, 2023
FUEL/PROPULSION SYSTEM
Fuel pump issues. The 2019 Honda pilot fuel pump has been recalled. The 2018 has same issue. I should not be having this type of problem on such a new vehicle .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537645August 10, 2023
ENGINE
When I came to a stop sign the car died and would not start for several minutes, causing traffic to back up and a dangerous situation at a busy 4 way stop. This has happened on multiple occasions when the auto stop feature is not disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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