Honda Pilot Complaints

9,418 consumer complaints on file.

#11553210November 2, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving at low highway speeds when the Collision Mitigation Breaking System had a malfunction and became disabled while driving in traffic. There was an audible alert and visual alerts which popped up and became a distraction while driving as it was sudden unknown what was happening and if the car was safe to drive. I was able to continue to drive home. The next morning I took the car to the dealer. The dealer scanned and checked out the car, but was not able to replicate the problem. The warning disappeared prior to arriving at the dealer. There were no other warnings prior to the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553197November 2, 2023
ENGINE, FUEL/PROPULSION SYSTEM
2021 Honda Pilot is subject to "rapid acceleration". We had no notification of this issue until the vehicle drove itself into our home on its own causing damage to the car and our home. Only after we did some research did we know Honda had this issue.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11553092November 1, 2023
ENGINE
The short engine block failed while driving the car. Engine experienced problems prior to event such as engine shudder, engine shutoff while driving, and ultimately an engine failure while driving. Honda dealer stated that a failure in the short block is due to a manufacturer defect, but did not identify what the defect is. Having a car shut off while driving is extremely dangerous. Having a car engine fail while driving is also extremely dangerous. Car has been well maintained to all Honda standards. The 2016 Honda Pilot should be investigated for engine shudder, engine shutoff and premature engine failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553116November 1, 2023
ELECTRICAL SYSTEM
On Monday my wife was outside the vehicle with the keys in her pocket. All of a sudden the car alarm went off without anyone touching the vehicle or without her bumping the button on the key fob. Also, on Tuesday morning she walked into the garage and noticed the vehicle’s headlights and taillights were on. The key was not in the vehicle nor did she have it on her. She opened/closed all doors thinking a door was left open. The lights eventually went off. Later that morning she got in the car and it would not start. The battery was jumped and she took it to our mechanic. The battery is fairly knew and after testing it, the mechanic said it had “plenty of juice left” but he did recharge it. While doing other maintenance to the car, he noticed the headlights/taillights coming on sporadically. He could not locate any electrical issue so he suggested I take it to the dealership. This morning (Wednesday) I took it to a Honda dealership and after running some diagnostics, it was determined it was a “keyless entry control unit” issue. The service tech told me he has seen this before in other Hondas and said it is a major safety issue if not repaired. The repair cost me over $1,000, and one I feel Honda should reimburse me for. This was not a normal wear/tear issue (like brakes, transmission, tires, etc.). This is a Honda internal electrical issue that malfunctioned. And as the service tech mentioned, it’s an extremely dangerous issue that causes safety concerns for my family (and other potential Honda owners).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552965November 1, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
1. DRIVING ON A 2 LANE HIGHWAY, AT ABOUT 65 MPH, USING CRUISE CONTROL. NO VEHICLES AHEAD ON ME IN MY LANE. TRUCK IN ONCOMING LANE CAUSED DASH TO DISPLAY BRAKE WARNING. BRAKE CAME ON MOMENTARILY, WHEEL WAS IN STAIGHT FORWARD POSITION. 2. HAVE HAD SIMILAR PROBLEMS WITH CRUISE. DRIVING AT 45 MPH IN LEFT LANE, CRUISE ON, CAR AHEAD OF ME MOVES TO LEFT TURN LANE, DASH BRAKE LIGHT COMES ON AND BRAKES MOMENTARILY GO ON. FOR THIS TOOK INTO HONDA DEALER, UNABLE TO REPLICATE BY THEIR SERVICE TECH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552909October 31, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There are many instances where my wife Honda Pilot 2019 touring would shut off at a stop light and on high way with traffice and will not start back up. The whole car shuts off and there is a whole procedure to get the car back on. This has happened to my wife, my daugter and me several times, which is very dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552722October 30, 2023
SERVICE BRAKES, HYDRAULIC
The contact owned a 2021 Honda Pilot. The contact stated that while her friend was driving at an undisclosed speed, with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop as intended. As a result, the vehicle left the roadway, hitting a stop sign before coming to a complete stop after colliding with a concrete wall. The driver and passenger side air bags did deploy. A police report was filed, and injuries were reported. The vehicle occupants transported themselves to an area hospital for treatment. The driver was treated for a head contusion and pain in her legs and lower back; the contact was treated for chest pain. No warning lights were illuminated. The vehicle was towed to a tow yard, pending inspection. After investigating the failure, the contact related it to NHTSA Campaign Number 23V458000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 5,500.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11552451October 29, 2023
ENGINE
Last week I turned on my 2014 Pilot and saw the check engine and VTM-4 dash lights on. When I checked the cause I received error code P0303 - Piston #3 Misfire. Upon researching this error I discovered this issue was addressed by Honda for model years through 2013 because of a class action lawsuit. However models 2014-2015 have the same components and should be addressed/fixed by Honda. I’m lucky to have been in my driveway when I had the misfire, it could have cause an accident had I been on the road. Honda needs to issue a recall for 2014-2015 Pilots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552510October 29, 2023
ELECTRICAL SYSTEM, ENGINE
Shortly after entering the freeway, the dask lights began to flicker and car started stuttering. Drive for another mile or slow looking to pull over. By that time smoke coming from rhe engine. Once we pulled over, engine area smoking a lot to where smoke coming into car. All of us git out and saw flames coming from engine area. Our pilot was on fire. Firefighters able to put out, but car was a total loss
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11552299October 27, 2023
ENGINE, ELECTRICAL SYSTEM
When stopping at a red light, my vehicle completely shut off (engine stopped, all lights went out, radio went blank) for a few seconds. The car turned back on (except for the engine). I was able to restart the engine after about 10 seconds, but I was stuck in the middle of traffic. I disabled the engine idol-stop feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552338October 27, 2023
ENGINE
This vehicle has some major concerns. I have issues with the starter on this thing not wanting to restart the engine after a traffic stop. Battery is fine and there are no obvious issues with the car other than the fact that the starter appears to barely spin the engine over the compression stroke. I have been a Honda owner for years but unless Honda issues a fix for this issue, i am finished with them. I continually turn off the auto stop/start feature out of fear that i will have issues at a traffic intersection. Please investigate this issue and force them to recall these vehicles. BTW my vehicle only has 28k miles on it so it is unacceptable for them to keep denying the issue exists when i take it to my dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552059October 26, 2023
UNKNOWN OR OTHER
Auto Start/Stop feature has repeatedly struggled to restart car at stop lights. Disabling this feature manually after starting the car is the only way to disable this feature. Initial failures were due to battery wear, but after replacing the battery we still have intermittent issues where the vehicle will not restart after the auto stop feature has shut off the engine. This is very dangerous in traffic or in an intersection when expecting the vehicle to restart when you remove your foot from the gas and it instead shuts the vehicle off and puts the vehicle in park. It can take multiple tries to successfully restart the car after this shut down event. The dealership has not been able to replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552073October 26, 2023
ELECTRICAL SYSTEM, ENGINE
Auto Idle function stopped the engine while waiting to make a left hand turn on a busy street. When trying to make the left hand turn the engine was unable to restart resulting in engine warning lights as well as battery warning lights and a complete shutdown of the car and all systems. Warning lights only appeared when I took my foot off the break and pushed the gas pedal to reengage the engine and move. This left the vehicles lifeless and stranded in the middle of the street for a few minutes before I was able to restart the car after a few failed attempts to do so. This left me stranded in the middle of a busy multi lane street in San Diego with cars having to go around me back into traffic to get by. I have had other instances of stopping at lights where the auto idle stop function engaged and my entertainment system / radio / navigation system shut down until i turned off the car and restarted it completely later. The other instances did not have a failure to restart the engine. Honda has told me there is no current recall for the auto idle function and that I had a software update for this last visit prior to this latest incident occurring. They are also stating I can come have a full diagnostics run but it is no longer covered by warranty. I will be taking the car to Honda for a diagnostic but have read about ongoing issues with this feature and feel like i will be stuck with this ongoing issue. Currently manually turning off this function every time in the car now and have had no further issues since manually disabling for all trips.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551969October 26, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
See attached document from complainant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551830October 25, 2023
VISIBILITY/WIPER, POWER TRAIN, ENGINE
The transmission completely broke/ went out. Honda knows this is a recurrent issue with these vehicles. The fuel injectors had already been replaced on this vehicle at 40,000 miles before Honda was admitting a defect. They are well aware there are transmission issues for the Honda Pilot but are not taking responsibility costing car owners thousands. We were left on the side of the road, needing to use insurance to cover towing. Rather than dealing with labor we sold the car at a great loss of money. This is hear say but the towing complaint reports they are towing Honda Pilots consistently these days. Honda should be held responsible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551522October 24, 2023
UNKNOWN OR OTHER
I am reporting a problem with the 2016 Honda Pilot audio system. It sounds identical to the reported problems that have lead to a recall for the 2018-2022 models. The system works fine initially, but anywhere from 10 min - 1 hour into driving the system becomes staticky. The static noise starts out low, but quickly gets to the point where nothing else can be heard. This is across all input channels: radio, ipod, XM Satellite, etc.. The system then eventually shuts down and no sound can be heard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551563October 24, 2023
STRUCTURE:BODY
My vehicle had a recall on my car hood because its loose. When you drive it when its windy it moves. I had recall fixed at a Honda dealership in Hutchinson Ks. Now my hood is loose again. I had to pull off the interstate yesterday to try to get it to latch because it was moving, and it was very windy, and I was afraid it was going to blow open on me. I wanted a whole new hood, and I was told I'd have to pay for that myself. I really think a new hood and latch system should be included in recalls with this type of vehicle. Im honestly afraid to go over 65mph in my cars current condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551430October 23, 2023
UNKNOWN OR OTHER
Automatic start/stop does not consistently work - Honda dealership looked into months ago (January of 2023) and adjusted the battery power (or something to that affect), recommended new battery and it worked great again... 8 months out, the auto start/stop has started having issues again (August 2023). They said it looked like an issue with my battery power consumption, which they adjusted. The safety issue is the same - car is at complete stop, remove foot from brake to begin accelerating and engine dies and is unable to restart (battery light flashing and/or states that car must be in park, brake depressed, then press power ON - but this doesn't work). Sometimes it struggles to turn over (start engine), other times it won't start at all for a few tries. There is no warning this will occur until the car just dies. This has happened at traffic lights and in heavy stop/go traffic - in both situations we were almost rear-ended AND caused traffic issues with those behind us needing to veer around the immobile vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551447October 23, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Honda Pilot. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer, where the coaxial cable was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551192October 21, 2023
ENGINE
The engine failed to restart after the auto idle function engaged at a stop light at a busy intersection. The car shut down, including turning off the tv screens and the a/c etc. and the dash instructed us to put the car in park (it had switched itself into neutral at that point). Once we put it in park it said to push the breaks and start the car. It started back up and we were finally able to move. We were at a busy intersection and it was very scary for us because we did not know what was happening. I’ve seen small signs of this before and it’s prompted me to turn off the function, but I don’t Always remember to do that. It’s a know issue and needs to be addressed. Most people do not know how to report it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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