Honda Pilot Complaints

9,418 consumer complaints on file.

#11563917January 6, 2024
SEATS, SEAT BELTS
I heard a loud pop come from under my driver's seat and the seat started rocking backwards. I got out of my car and checked underneath the seat. The front-left bracket securing the seat to the seat frame had completely sheared in half and the seat was no longer securely attached to the seat frame. This is a significant safety issue. When the car accelerates the driver's seat rocks backwards by ~45 degrees, making it extremely difficult to stay in control of the vehicle and safely steer the vehicle. It is also extremely unsafe in the case of an accident because A) the seat would not hold the driver securely in place, B) the driver would not be properly in position and restrained for the air bags to deploy, C) the seat belt is attached to the seat base and would not be able to fully function properly, and D) any passengers sitting in the 2nd row behind the driver's seat would be in danger of having the full force of the driver and the driver's seat slamming back against them. This is a known issue widely reported in Honda Pilot owners' forums. Yet Honda has not issued a recall. I took the vehicle into a Honda dealership to inspect the issue. They said that Honda no longer makes the part that would be required to fix this safety issue. This issue affects all 2003-2008 model year Honda Pilots. There were over 800,000 2003-2008 model year pilots sold and because of Honda vehicle's longevity there is a massive number of these vehicles still on the roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563952January 6, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While driving my car started doing a jerking motion as if it wanted to stall. Then all the warning lights the car could possibly have started flashing. All wheel drives engine warning came on as well as emissions systems problem warning light. I was able to park it for the night and made an appt to have it checked but by morning the warning lights were gone. A week later the emissions systems problem warning came back on but went away a fee days later before I could get it to the shop. This problem has happened twice already and I have had to have my fuel pump replaced, the sensor and the fuel injector. At this time my car has trouble starting as if not enough fuel is being injected and the transmission sounds not right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563648January 4, 2024
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Twice now at red light my pilot has not started due to stop start feature. It was stuck in park / neutral . Car wouldn’t restart or go into gear. Almost everyday at least once car is hesitant to start after engine cuts out . Then dash lights like system collision isn’t working. Extremely dangerous was at a light on major interstate road. Last time it happened I. The summer had it checked out and nothing was resolved .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563010January 2, 2024
FUEL/PROPULSION SYSTEM
The MIL comes on with DTCs P0441 (EVAP System Purge Flow Malfunction) P04F1 (EVAP System Low Purge Flow. Detected). I replaced the purge flow valve and joint purge valve which resolved the issue. The reason I am writing is, the coding within the 2019 Pilot also threw an AWD System Problem MIL, but did not have a specific code associated via the OBD reader. It is a false reading that can cause more work to be done to the car than necessary. Once both purge valves were replaced, there are no MIL's present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563011January 2, 2024
POWER TRAIN
Between gears 4 to 5 and 5 to 4 the transmission can jerk suddenly, and cause a "clapping" noise from the transmission. As a consumer, I would not expect this to be customary for a new car (it has happened since we bought the car new in Dec 2018). The dealership could not identify an issue with no MIL or thrown code. It is concerning for the life of the transmission given the aggressive shift between these gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563059January 2, 2024
FUEL/PROPULSION SYSTEM
Honda dealership Visalia, Ca 93257 has unable to provide a remedy for this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563073January 2, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On December 21, 2023, at approximately 2:25pm, while driving approximately 63 mph on the freeway, my 2016 Honda Pilot suddenly stopped accelerating and I was unable to accelerate the vehicle. During this time, I received several dashboard warning notifications. These notifications stated the following: -Blind Spot Info System Problem. -Stop Driving When Safe. Transmission Problem. See Manual. -Transmission Problem. Apply Parking Brake When Parked. -All Wheel Drive System Problem. -Emission Systems Problem. I pulled over to the shoulder and parked my vehicle. While parked, I was still unable to rev the engine, and the warning indicators continued to flash on my dashboard. I turned off the vehicle. After a few minutes, I turned on the vehicle. At this this time, I was able to rev the engine by pressing on the gas pedal. All of the indicator warnings disappeared with the exception of the Emission Systems Problem. I drove home and parked the vehicle. For the remainder of the day, the vehicle was not used. On the following day, I turned on the vehicle and noted that there were no dashboard warnings. Additionally, I was able to rev the engine by pressing on the gas pedal. For the next 14 days, the vehicle operated normally with no issues. (PS. I attempted to upload the photos of the warning indicators but your NHTSA application is not working properly.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562720December 30, 2023
UNKNOWN OR OTHER
While driving at normal speed car suddenly is unresponsive (will not accelerate, looses power, and is jumpy). The computer triggers a limp mode and alerts every code possible on the dash screen, even though all mechanical parts are fine. This computer/electric failure is a risk that is so unpredictable may cause life threatening accident. The certified repair shop has reviewed, reproduced, and is scratching their heads why Honda hasn’t recalled this because several other Pilots are doing the same.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562736December 30, 2023
ENGINE
In October 23, 2023, The Honda Pilot Touring 2019 activated the alarm system alone. When I attempted to stop the alarm the unit did not stop and start blinking. It displayed the codes keyless start system problems and auto engine idle system problem. The unit drained the battery. It was replaced by a new one and it showed the problem again in October 24, 2023. The unit turned ON alone the alarm, control panel motor fans and I was unable to turned Off the unit. The only way to turned Off the unit was disconnecting from batery. On October 24, 2023, the car was sent to the Honda dealer and the diagnostic was problem with the control module part 38320TG7A91. As of today I still waiting for repair due to part backorder. Neither the part is available in Honda part supplier in US. Why? It has been a part recall from supplier? Did Honda knows already of this part problem? I want to issue a safety complaint because the Honda Pilot turned On alone due to these problems (codes) described above while I was out of home. This must be investigated since the unit did not turned OFf unless battery is disconnected. In addition I have been waiting since October for repair while the unit is in a parking lot. I trusted in Honda when I adquired this car. Also, all maintenace have been provided by Honda dealer in Ponce, Puerto Rico. I never expected this type of problem in this car. A Case was opened and no response has been received yet. There has been many incidents reported on internet with the same problem in Honda Pilot. Is there is any additional information, please contact me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562764December 30, 2023
FUEL/PROPULSION SYSTEM
My engine light came on with the words engine emission problem on my 2017 Honda Pilot. Upon research, there is a Honda Warranty Extension on 2017-2019 pilots if you receive error code P0420. I took my vehicle in for service and was told that is indeed the error code, but unfortunately, the fuel injector and connector are on back order and could not be immediately repaired. There have been several complaints online of the fuel pump injector kits on back ordered and people are not able to get their vehicle fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562491December 29, 2023
SUSPENSION
Dave at Beard Auto Repair in downers grove, Il told me: Whole rear subframe rotted away from the main frame Shock support rotted away Suspension completely detached - not safe to drive AT ALL. Not even for 5 minutes. Subframe holds all your suspension One severe bump could make wheels fall off and roll away Im thinking the recall on the older CRVs should probably be extended to Pilots as well since I'm having similar issues as listed in this recall article. [XXX] Honda Corportate told me to bring to nearest dealership and have them inspect and provide diagnosis so they can assess what they can do for me. They’ve have it for 2.5 months. I’ve called and emailed 30 times and still have not been given an answer. I see online that tons of people in rust belt states are having the exact same problem with this exact same model and year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562504December 29, 2023
FUEL/PROPULSION SYSTEM
The gas tank bands are rusting out, they are about to break causing the gas tank to fall and probably catch fire. The gas tank protector and gas tank guard are also rusted out to the point of falling off and crumbling rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562563December 29, 2023
ENGINE
My vehicle stalled and had a horrible noise while stalling. Dealership took it back to their shop as we thought if was due to yhe work they just finished and after inspecting they determined a rod bearing had spun. The safety issue is we stalled out on the highway in the middle of traffic, almost got into several wrecks with my child in the vehicle. Only light that came on while stalling was the check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562614December 29, 2023
UNKNOWN OR OTHER
The vehicle's paint is literally peeling away from every horizontal and connected vertical surface. Without paint on metal, rust is happening, weakening the metal structure of the vehicle. have reached out to Honda USA and they informed they had no responsibility for the paint, yet the service writer at my local Honda dealer said that my vehicle's paint, Pearl White, has been peeling off Honda vehicles for years and Honda knows it to be an issue yet only occasionally offers to be of any assistance. I am the original owner of this 2012 Honda Pilot, the vehicle has never been in an accident, yet in the past year paint has come off of the vehicle at an alarming rate (literally in sheets). To be able to make necessary restorations the front window was broken and had to be replaced (at my expense). If Honda knows its Pearl White paint doesn't adhere to the metal body, that is a known product defect and they are potentially contributing to accelerated body deterioration (a safety concern). I have all current documentation for the restoration, and upon attempting to pick up the vehicle it was discovered that the hood was sustaining the same problem as the roof and upper body. There are no impacted "warning" lights as this is not mechanical, and I am unclear how separating paint (according to our local Honda dealer is always Pearl White) poses an immediate safety problem for me or others, but if you are not aware that Honda dealers know the Pearl White paint is defective, what else are they not telling you/us about our vehicle and the vehicles owned by hundreds of thousands of Americans? Please conduct your own investigation and contact me if you'd like copies of our correspondence with Honda USA and the original estimate versus the final bill ($1000 more) for the first round of re-painting. We now are having a second round of painting to address the paint failure on the hood. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562668December 29, 2023
LATCHES/LOCKS/LINKAGES, STRUCTURE
The contact owns a 2016 Honda Pilot. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that while driving at high speeds, the hood vibration was visible after the recall repair. No warning lights were illuminated. The vehicle was taken back to the dealer and the contact was informed that the hood needed to be replaced due to a crack. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 108,481.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562678December 29, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
These 4 warning lights keep coming on such as lane keep assist problem, adaptive cruise control problem, collision mitigation system problem, and road departure mitigation system problem. Many Honda Pilot owners report this ongoing issue with no real solution. This is a serious concern that needs to be looked into further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562683December 29, 2023
ENGINE
Burn oil more then usual smokes when accelerating hard . premature spark plug failure, cylinder 1, 2 , 3 have alot of oil build on them causing failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562018December 27, 2023
FUEL/PROPULSION SYSTEM
All warning lights came on Vehicle stability assist (VSA) Problem, Hill Street Assist Problem, Trailer Stability Assist (TSA) Problem, Power Steering System (EPS) Problem, Emissions System Problem. Car was stalling and sometimes not starting at all. Took it in to the Honda dealer in mid November 2023 and they said it was reporting low fuel pressure but that it was probably low fuel in the tank that caused the issue and not to worry about it since the warning lights were off. After a month, the car stalled while diriving in the middle of the highway and all warning lights came on again. Had trouble starting car again but I was able to drive it my local mechanic which told me I had to replace both fuel pumps since they were the cause of my issues. I ended up getting both pumps replaced at a cost of $2,250.00. After reading about the Honda recall last week for 2017-2020 fuel pumps exhibiting the same symptoms, I dont think it's coincidence that my 2016 Pilot model is also having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562043December 27, 2023
POWER TRAIN
Experiencing Judder/hesitation when car reaches a speed where it has to shift from first to second gear and from second to third gear. Sometimes it feels more like a jerk. Issue mostly occurs after the car has warmed up, so after around 3-4 miles of driving the car. Second issue was RPM fluctuation when car is at steady acceleration. Judder issue first occurred back in June 2022 when the car has ~63000 miles. It started with a sudden jerk, felt like someone hit the car from behind, this happens when the car is trying to shift from 1 to 2 and 2 to 3. Issue was very intermittent at that time and restart of car would make it go away. But issue will come back every few weeks. Issue increased around ~68,762 miles, so took the car to my local auto repair shop on 8/31/2023. The shop performed maintenance listed below – •Transmission Flush / Fluid ATF DW-1 / Transmission service •Oil Change •Differential Front and Back Service/Flush •Cooling system Flush and new anti-freeze •Fuel Injection Service Issue was still ongoing, so decided to take the car to Honda Authorized service center on 9/27/23, they were able to duplicate the Judder experience and performed snapshot and diagnosed car and advised vehicle needs torque converter. Wanted to go for second opinion, so scheduled an appointment with another Honda service center, they informed me that the transmission fluid was very dark and performed the flush of automatic transmission fluid (ATF) 3 time. Issue frequency has reduced after the flush, but every few weeks the car experiences Judder/hesitation while shifting and usually turning off the engine and back on helps resolve the issue. All this while no engine lights came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562184December 27, 2023
UNKNOWN OR OTHER
The glass on the window driver side fell out of position and I couldn’t close the glass window. I would have to drive in the cold and rain exposed to the elements and hopefully my window shield in front don’t fog and cause me to have accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot