Honda Pilot Complaints

9,418 consumer complaints on file.

#11589440May 18, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Misfire code cylinder 4 injector
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589442May 18, 2024
FUEL/PROPULSION SYSTEM, ENGINE
The fuel Pump has been stalling and acting out since 2022 and received Recall "NHTSA Number: 23V-858 on February 2024. We call Tampa Honda at 813-935-8585 to schedule a recall repair. Tampa Honda informed us that they don't have parts to replace the Fuel Pump. We then, 60 days after February 2024, received a second recall letter, "NHTSA Recall Number: 23V-858 today 18 MAY 2024 and called Tampa Honda for the second time to schedule a recall repair of the Fuel Pump. For the second time, Tampa Honda customer service told us that they don't have parts for the replacement. We informed them that the recall issue ( Stalling and Engine hesitation while driving )with our Honda Pilot 2019 is persistent and that we are concerned about the vehicle's safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589452May 18, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Defective Keyless Access Unit Car will completely lose power Honda dealer confirmed defective keyless access unit Various problems experienced : a) Car is completely disabled b) Main Battery drained c) Flashing External Lights d) Flashing Dashboard cluster lights and indicators e) Anti Theft security Alarm Horn will sound f) Defective Hood Latch g) Windshield Wipers operational compromised
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589468May 18, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
1ST OCCURENCE: 45000 miles on vehicle. I was exiting a busy ramp from [XXX] to Fort Oglethorpe, Ga and the Idle stop caused the engine to stall and not re-engage upon lifting the break. I was almost hit from the rear. The vehicle had power but would not restart. I had to wait for it to shut itself down and get it to restart. 2ND OCCURENCE: 62000 miles on vehicle. Almost a year and a half from the first occurrence-I was on a very busy [XXX] and came to stop at a red light. AGAIN, the idle stop caused the engine to stall and not restart. The light turned green, and I immediately turned my flashers on. I had a child in the backseat. Cars still began honking and going around us, leaving us to potentially get smashed from behind on a road that many people travel at 55mph plus! Two nice people stopped and were going to try and push us out of the road. The vehicle would not remain in neutral and allow itself to be rolled. It automatically throws itself back into park. It eventually shut all the way down and was able to be restarted. I no longer feel safe driving my children in the vehicle as this is a HUGE safety concern for busy areas and intersections. This feature can be disengaged with a button but has to be done every time the car is re-started, this button can also easily be pushed at ANY time by accident and the feature would re-engage. Honda STILL has NO remedy to permanently disengage this feature. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589476May 18, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589477May 18, 2024
FUEL/PROPULSION SYSTEM
VIN: [XXX] Year: 2020 Make: Honda Model: Pilot Number of Open Recalls: 1 NHTSA Recall Number: 23V-858 Recall Date: December 18, 2023 Manufacturer Recall Number: XGL The recall of the Honda Pilot fuel pump impeller is still not remedied. It is almost six months and I do not want that some accident will happen before Honda will remedy this recall. I have asked them more than three times already but they said that they are giving priority to those vehicles showing symptoms of the problem. Again, I do not want to see symptoms, more so accidents to happen before they fixed this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589177May 16, 2024
ENGINE
The contact owns a 2018 Honda Pilot. The contact stated that while driving or parked, the vehicle hesitated to accelerate as intended. No warning lights were illuminated. The vehicle was taken to a local dealer however, the cause of the failure was not determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589013May 16, 2024
ENGINE
Engine is making a knocking noise at startup, continues when accelerating. This was confirmed by the dealer who cited "engine has lower end rod knock. These are the same symptoms as NHTSA Recall #23v-751. I opened a case with Honda but they said because my VIN was not included in the recall, they would not cover the cost of the repair. This is a known problem with the 2016 Honda Pilot and Honda is trying to get away with limiting the number of vehicles it will cover or wait until people's mileage is too high. It's just wait us out with this company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588962May 15, 2024
VISIBILITY/WIPER
Backup camera started showing rainbow colors making it difficult to use and see objects. It is always happening and not sporadic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588965May 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated while driving 45-50 MPH, the engine made an abnormally loud banging sound. There was no warning light illuminated. The contact was able to drive to the residence. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be replaced. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for diagnostic testing. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The dealer sent a claim to the manufacturer; however, the claim was denied. The vehicle was towed to an independent mechanic, where the engine was replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The contact followed up with the manufacturer and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588978May 15, 2024
ENGINE
A connecting rod bearing in the engine of my 2016 Honda Pilot seized while driving on the highway during acceleration while passing a vehicle, causing a complete failure of my engine. The vehicle began to de-accelerate as I was returning to the right lane and the engine light started flashing. I was able to make it onto the shoulder of the highway before all ability to accelerate was gone. The engine was making a kind of clanky sound as I turned the engine off. The vehicle is available for inspection and I would be happy to let it be looked at. Considering the vehicle had a complete engine failure on a fast moving major highway, this put myself and other drivers at risk of a major crash and possible fatalities. I was only able to avoid this due to a large shoulder being available on the stretch of highway I was on. The vehicle was towed to our long term mechanic who confirmed that the connecting rod seized causing catastrophic failure of the engine. The engine needs replaced and the estimate is $10,900. There was no warnings or issues prior to the engine failure. The flashing engine light occurred at the same time as the failure was happening. The vehicle had recently been in for its oil change with the dealer. This is the same issue that a recall has been issued for in 2016 Honda Pilots but my VIN is not included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588686May 14, 2024
ENGINE
Engine is making a knocking noise at startup, continues when accelerating. This was confirmed by the dealer who cited "engine has lower end rod knock. The dealer had to replace the engine and both front sway bar links. These are the same symptoms as NHTSA Recall #23v-751. I opened a case with Honda but they said because my VIN was not included in the recall, they would not cover the cost of the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588774May 14, 2024
ENGINE
On [XXX] I noticed a knocking noise coming from the engine of my 2016 Honda Pilot so I made an appointment with Pacific Honda in San Diego the next day for a diagnostics test. The following day they called me and said that the technician was able to replicate the issue and it was a rod knock and I would need a new engine. I was quoted $10,725.04 for the repair. I declined the service because I could not afford an almost $11,000 bill all while still making payments on the car. I was still able to drive it home and after a little bit more research I found an open recall for 2016 Honda Pilots describing the same exact issue my car was diagnosed with as well as other years and similar model vehicles (Ridgeline & Odyssey). I read the potential dangers of this issue and finding out that it could cause the engine to stall while driving increasing risks of a crash or potentially catching fire. After reading that I started to feel overwhelmed and afraid that if I had continued to drive this car with my 3 year old son in the back and the engine seized or caught on fire on the freeway on our way to daycare.. I was relieved I was able to catch this issue before any of that could happen. No warning lamps or any other type of message except a knock coming from the engine bay to warn me of any issues displayed on the dash. I initially thought this was an overlook by the dealer and they must have not seen it but after calling them back I was told my specific 2016 Honda Pilot was not covered under that recall and it needed a specific VIN/Manufacturer date. Even though it was diagnosed with the same issue on the recall. I do not feel safe driving in this vehicle knowing that the engine could fail causing a crash at any moment and knowing that there is an open recall attached to it, not having a solution from Honda other than my VIN being from a wrong date is very disappointing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588372May 13, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This issue started last year upon purchasing my used Honda Pilot. The gas save mode that allows the engine to shut off at stops and restart does not work properly. Rather than the engine restarting, the car will instead shut down. Taking about 2-3 minutes to have to put the car in park and being able to restart after several attempts. The Pilot was taken to Honda last year where they did a computer upgrade. This issue happened again last week on 5/8/2024 and again this morning, 5/13/2024. This can cause a safety issue as the car is stopped at a stop sign or a light, and when traffic is trying to move, I am holding traffic up which may cause cars to attempt to go around or cause an accident. I need to know why this is happening and when Honda plans to have a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588374May 13, 2024
FUEL/PROPULSION SYSTEM
I received a letter advising there is a recall on my 2020 Honda pilot for the fuel pump. Based off the information it can be dangerous if not fixed. Called the dealership and they stated would not get part in until winter of 2024. But would fix it if there was an issue. The rep advised to call American Honda and provided the number and they advised to call dealership. I drive my car everyday with my children. I need my recall fixed now. Not in the winter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588444May 13, 2024
ENGINE
DAMAGE TO MULITPLE ROD BEARINGS CAUSING ENGINE LOCK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588485May 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the crankcase bearing had failed, and the engine needed to be replaced. The vehicle was towed to a Honda dealer who confirmed the diagnostic result; however, the contact was informed that the vehicle could not be repaired under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) because neither the VIN nor the model year was included in the recall. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588536May 13, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
Over the past couple months, while driving the collision mitigation braking system would activate for no reason. As of 2 weeks ago, now my collision mitigation braking system does not work and on the dashboard display it shows collision mitigation system problem. I have read on multiple Honda boards and general internet search on this issue, many people are having the same issue. This issue has been affecting people for maybe 5 years. I’m wondering why this is not a safety recall for the Honda vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588045May 10, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587781May 9, 2024
ENGINE
Auto idle doesn't always restart. Latest incident, I was stopped at a busy intersection. It failed to restart when I lifted my foot. Caused my car to become inoperable, pretty much every light came on, radio stopped. Had to put it in park, turn off the car, and restart it. There were cars coming close to hitting me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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