Honda Pilot Complaints

9,418 consumer complaints on file.

#11590368May 23, 2024
FUEL SYSTEM, GASOLINE
The contact's husband owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that her husband informed her that the vehicle had experienced a loss of motive power while driving. No further information was provided. The local dealer and another unknown dealer were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,690. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590462May 23, 2024
ENGINE
When the auto idle stop engages to shut off the engine at a stoplight, it does not reengage and the car stalls in the middle of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590116May 22, 2024
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2018 Honda Pilot. The contact stated that while his wife was stopped at a stop light, the vehicle inadvertently lost motive power; however, the vehicle was able to immediately restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The STOP/START warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590260May 22, 2024
UNKNOWN OR OTHER
Im not sure if this is the correct complaint form. Paint is peeling, lowering the cars value. Just started within the last month. On top of my roof in front of where my sunroof is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590088May 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel injectors needed to be replaced; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589834May 21, 2024
ENGINE
The vehicle's auto stop/start function shut down power to the engine at an intersection and would not restart. The vehicle was unable to move at a busy intersection and would not manually restart either. A dealer or independent service center has not reproduced the problem, but I do see plenty of other cases on different automotive forums. The vehicle has not been inspected by the manufacturer, police, insurance, or others. There were no warning lights or other symptoms prior to the engine shut down. This has happened on more than one occasion and usually in the summer months when the A/C system is running. It doesn't seem to be an issue without the A/C running. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589916May 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589970May 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated that while driving 65 MPH, he heard an abnormal sound coming from the engine compartment, after which the vehicle lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle was able to restart. The low-oil warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the connecting rod bearing. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589971May 21, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589976May 21, 2024
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed and attempting to veer to the exit, the vehicle failed to accelerate and suddenly lost motive power and stalled. The vehicle was towed to an independent mechanic who diagnosed the vehicle with engine failure. The vehicle was not diagnosed dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590032May 21, 2024
STEERING
Several crunching noises and knocking noises when moving the steering wheel at low speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589996May 21, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
I have 4 car washed for this car so far Ive only had it for a few weeks. Every time I wash it the dome light/rear mirror leaks water and wets the entire cup holder and center console.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589577May 20, 2024
ENGINE
Rod bearing failure, engine replacement required. Recall for 2016, 2018, 2019 Pilots for same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589601May 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 30 MPH and attempting to accelerate, the vehicle hesitated before responding as needed. There were no warning lights illuminated. The dealer was contacted, and flushed the fuel system twice; however, the failure persisted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589618May 20, 2024
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2018 Honda Pilot. The contact stated while depressing the accelerator pedal from a complete stop, the vehicle hesitated to respond. The contact stated that the failure had been recurring while driving from a complete stop, nearly causing a crash. The vehicle was taken to the dealer; however, the failure could not be duplicated, and the failure recurred. The vehicle was taken back to the dealer, where it was determined that the failure could be related to the fuel injectors and the transmission. The TCM software was updated, and a transmission flush was performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 44,155. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589644May 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589649May 20, 2024
FUEL/PROPULSION SYSTEM
This is regarding a fuel pump safety recall for 2020 Honda Pilot. We have been receiving notifications of this recall for about 5 months. Each time I try to schedule the repair with my local Honda dealer I'm told that they do not have the parts in. Last week (05/16/24) I was told they will not have them until fall of 2024. Meanwhile, our Pilot has stalled in traffic several times presenting a safety risk to us and others. Today I called Honda Customer Service (888-234-2138) and was told that to expedite service I would need to have the part inspected and IF they determine that it is due to the fuel pump problem they will expedite receipt of the part and repair, but IF they determine that it is something else I will have to pay for the diagnostic fee. I find this unacceptable and I find the delay in repairing effected vehicles unacceptable. Honda has a legal obligation to protect the safety of it's customers in a timely manner. They have not done so. And, my vehicle's problem is clearly exactly as described in the recall notice, so why should there be any possibility that I would have to pay a diagnosis fee when the part is inspected? Meanwhile I will schedule the inspection as required, but Honda's handling of this recall is unacceptable. Please let me know what, if any action, I should take and what if any you will take. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589703May 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589743May 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589755May 20, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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