Honda Pilot Complaints

9,418 consumer complaints on file.

#11613712September 10, 2024
FUEL/PROPULSION SYSTEM
On 9-4-2024 my 2016 Honda Pilot was being driven on a city street when the engine stopped. The vehicle re-started and was driven to my residence. Messages had appeared on the dashboard. I scheduled an appointment with Courtesy Honda for the next day. On 9-5-2024 the vehicle started and I proceeded to drive it the 6 miles to Courtesy Honda. About halfway there the engine died. Multiple messages appeared on the dashboard. My wife had been following me in her car when the Pilot died. She helped me by steering the Pilot as I pushed it off the busy street manually to a side road. It was a hazardous situation. The Pilot would not start . I called a towing service to tow it to the dealership. At Courtesy Honda a service technician examined the vehicle and diagnosed the problem as “ high pressure fuel pump failure and low pressure fuel pump failure.” He recommended replacement. I approved the repair. It was completed for a total of $1754.46. I researched Recalls Of Honda Pilots For Fuel Pump Failure. I found there was a massive recall of thousands of Honda Pilots from 2016 and beyond. Letters were sent from Honda to owners authorizing replacement of fuel pumps. My VIN number was not included in the recall. It should have been.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613677September 10, 2024
VISIBILITY/WIPER
Ripples in windshield cause distortion when viewing the road. This is only present in the passenger side on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613495September 9, 2024
ENGINE
On August 12th, 2024, we were driving North on New Jersey Turnpike at 65mph surrounded by traffic when the vehicle suddenly and unexpectedly stalled (no dashboard warning lights or system messages prior, nor any signs while driving prior). The surrounding cars were unaware of this mechanical failure and thus it created an extremely dangerous situation for all on the highway. Fortunately, I was able to navigate safely to the side of the highway without incident. Having towed it to the nearest Honda dealer, they diagnosed the root cause to be seized timing belt idler pulleys, causing the engine to lose timing and stall. This failure also resulted in damage to the cylinder heads, valves and associated components. While the dealer has repaired all of this damage under warranty, they have not adequately justified how or why these components failed extremely prematurely (4 year old vehicle with 35k miles). Additionally, Honda has not provided reimbursement for the resulting expenses incurred - hotel, rental car, towing, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613628September 9, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After driving for over 30 minutes, mixed highway and road, at a stop light, the autostart failed, engine turned off, and went into neutral, w/ a warning the autostart failed. Put into park and restart engine. Cars honking, got the car started after 30 seconds or so. Did not immediately go into park when pushed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613648September 9, 2024
ENGINE, ELECTRICAL SYSTEM
Several times now when stopped at a red light, my vehicle's idle-stop features turns of the car and fails to restart when taking my foot off the brake. The screen behind the steering wheel says to take the vehicle out of neutral and restart but it is still in drive, the battery light also comes on. I have to put it in park (after putting on my hazards because there are cars behind me), turn off the vehicle and restart it. As far as I know there are no recalls for this as of yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613325September 8, 2024
ENGINE, ELECTRICAL SYSTEM
- The idle engine function does not work. I turn it off in general because if it is on, when I stop the car dies and the dashboard and electric functions, malfunction. They turn on and off and I cannot automatically start the car; it takes several times for the car to restart. - Today, I went to a pharmacy and when I tried to restart my car to leave, it would not begin. The dashboard went on and off and it took 1 minute for it to restart properly. - My teenage son is now a driver but I will not let him drive the car because it will stall. We drive to school everyday 45-60 minutes there and back; we are in the car a lot. - When I went to the dealer 1 year ago, they were going to charge me $200 for a diagnostic and then $2000 to fix the problem. I told them if I turn the function off, I have no problem. They suggested I do this. They offered no other solution. - Now, however even when the function if off, the engine is now stalling. - A few years ago, it stalled at a light on an incredibly hot day so I attributed it to the heat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613207September 7, 2024
UNKNOWN OR OTHER
Transmission needs replaced after I did transmission flush 5/24/24
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613229September 7, 2024
AIR BAGS
Air Bag light is on. Service department informed me the passenger seat side air bag is faulty. There is no recall on this make year but Other Honda Pilots with same issue but other make years have been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613245September 7, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Twice in the last 6 months this has happened while car was stopped at red light. The auto engine restart system failed, causing the car to shut down. Car had to be placed in park and restarted. Local dealer was unable to detect cause : no codes captured and there were no problems with battery or starter detected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613185September 7, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Car in front of me stopped. My vehicle did not causing a rear end collision. I do not recall the brake warning flashing to alert me to brake. The automatic braking system did not seem to engage. Even though I pressed the brake pedal the vehicle did not seem to want to stop. It reminded me of a vehicle without power brakes. Nor did the wheels lock up or leave any skid marks from hard braking.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11613082September 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing significant engine hesitation while driving. There was no warning light illuminated. The local dealer and a second dealer, Honda Libertyville (1111 South Milwaukee Ave, Libertyville, IL 60048, (847-362-4300), were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613103September 6, 2024
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
The components of my vehicle that were affected is from the power train and emissions.Honda issued an TSB on August 2023 for this. The warning light on my vehicle is now illuminated. I have a DTC code P0471 stored on my vehicles computer and can no longer pass a smog chech without the problem being repaired. This issue has impacted my vehicles torque converter. When I drive at high speeds my car shakes and I get a warning that says transmission system problem. Also the transmission slips and has poor fuel mileage. Honda extended the warranty for this part because it is prone to failure. My vehicle was diagnosed at Gardena Honda on Sep 4,2024. The service advisers confirmed that my vehicle has the issue that the warranty was extended on. However, due to my vehicle having a salvage title they will not honor that warranty. This issue should have been recalled instead of extending the warranty. Other pilot owners may pose a serious risk to themselves and others as Honda failed to notify myself and other about the risks of having a defective part on the vehicle. I can no longer drive my vehicle because of the risk involved. The dealer quoted me $5000.00 to repair. Federal law requires car manufacturers to repair any issues that arise from emissions regardless of bad title. Honda refused to repair on 9/4/2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613136September 6, 2024
UNKNOWN OR OTHER
This vehicle has a massive leak with both the winshield and sunroof. Brand new car and terrible leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613057September 6, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Vehicle spontaneously caught fire. There were no known/indicated issues with the vehicle. Vehicle was eventually extinguished by the fire dept. It took them 45 mins to render it extinguished. Vehicle was parked in my driveway at the time of the incident.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11612714September 5, 2024
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
The vehicle will delay driving with auto turn off enabled almost causing collisions. Then vehicle delays switching gears. Not daily The vehicle smells like gasoline occasionally after a fill up. O2 censor replaced twice. Electrical system issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612718September 5, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
In 2021, my 2016 Honda Pilot had routinely had restart issues from when going idle at stop. In some situations, it simply would not start again and had to be jumped off. I ended up getting the battery replaced multiple times, but on [XXX] I went to my vehicle to start up and it was dead yet again. I then hooked up a jumper and the vehicle instantly started smoking from under the motor. Within 20 seconds, fire had started under the hood and it caused extreme damage to my home. The car was also destroyed. There seemed to be some sort of electrical system issue. I was able to get my 1 year old daughter safely away and nobody was hurt. However, this caused extreme losses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11612769September 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the "System Warning" and the check engine warning light were illuminated. The contact stated that the vehicle almost stalled and was making an abnormal sound as if there was a misfire. The contact stated that the failure was intermittent but was a recurring failure that occurred at various speeds. The failure mileage was approximately 98,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612773September 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612877September 5, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612884September 5, 2024
ENGINE
Our 2016 Honda Pilot stopped working at a busy intersection stoplight due to engine failure. Thank God no one plowed into the vehicle. If it was on the highway it could have been catastrophic. We had it towed to our local Honda dealer. They told us it would be $1000k in a diagnostic fee to take apart the engine to determine what was wrong. It was a connecting Rod bearing failure. There is a recall dated March 8th, 2024 for our 2016 Honda Pilot except our VIN number isn't included in the recall. It states "may have engines containing internal damage at the connecting rod bearings, possibly leading to engine failure." Our Honda dealer confirmed that this is what happened to our engine. On the [XXX] " website I found many others have had the same problem. They paid $8000 or $9000 to replace the engine. There is talk of a class action lawsuit on this thread. We were quoted $15000 to replace our engine by the dealer. Honda headquarters says they will pay 20 percent of the cost. This means we would owe 11,000 for a new engine on a vehicle priced out to be valued at around $15,000 on KBB.com. We should have a working SUV that is worth 15,000, but unless we pay 11,000 it is now worthless. Honda Motor Corporation must do the right thing and expand the recall to all of the vehicles affected. I filed a case complaint with Honda Motor Corp. but they said someone in the engineering dept would review it, but he has no idea when. We have 3 drivers in our house and now are down to one SUV because our Honda Pilot has no engine. The damages are many: My teenage son was driving and could have been killed when the engine stopped working. The dealer is asking us to pay 11,000 in repairs for a known manufacturing defect covered by a recall. We don't have 11,000 to pay for a new engine. We should have 15000 of value left in our Honda Pilot, but without an engine it is now worthless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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