Honda Pilot Complaints

9,418 consumer complaints on file.

#11615353September 19, 2024
UNKNOWN OR OTHER
2019 Honda Pilot rear camera became inoperable and the word “camera failure” appears on a black screen in the front of the vehicle. This is a big safety issue as now what is behind the vehicle cannot be seen such as children or other adults. The dealership believes it is the actual camera that has failed and like I said previously the screen says “camera failure” on it where previously the rear camera image would be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615439September 19, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615500September 19, 2024
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615526September 19, 2024
UNKNOWN OR OTHER
I think the issue may be the Auto Idle system. Twice the car has shut off when waiting in traffic at a light causing obviously severe panic as the cars behind me honk and I try to get the car to come back on. Then another time, the car just wouldn't turn on. It took about 30 minutes before I could get it turned on. My safety could have been compromised had someone rear-ended me while I was trying to turn the car back on. The dealer can not reproduce the problem. No one else has inspected the vehicle. There were no warning lights etc. prior to the failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615249September 18, 2024
TIRES:TREAD/BELT
Cross Contact LX Sport 245/50r20 102H m+s There is chucking in my tires. My car was bought new. It has 17k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614972September 17, 2024
ENGINE
The engine seized on my 2016 Honda pilot with only 106,000 miles on it. It got regular maintainence and had oil in it when it seized. There was a clicking sound the day before but no warning lights to indicate an oncoming failure. The car just shut down while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614982September 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated there was no warning light illuminated. The contact stated that the loss of motive power was intermittent but occurred at various speeds. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The failure mileage was approximately 105,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614754September 16, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
When Engine goes idle during the brief traffic stop, Collision mitigation warning shows on and goes off quickly, sometimes causes the engine to not turn on during the times. Problem is so intermittent and hard to track as it is random behaviour and comes on for milli seconds in terms of warning on the dash board.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614849September 16, 2024
POWER TRAIN
In regards to TSB 23-078 Honda states that my VIN does not meet the parameters for service even though the dealer service techs are stating this is the issue. Since it is not a recall there is nothing they can do but recommend what the service dept wants to do, which is temporarily fix the problem. Which is bring the vehicle in for a transmission service every 20000 to 30000 mile for service at a cost of $500-600 to me. Which is less than half of the recommended interval. They have been treating the transmission with an additive up until this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614911September 16, 2024
FUEL/PROPULSION SYSTEM
i was notified of a vehicle recall related to a fuel pump issue. when i contacted my local Honda dealer 9 months ago, i was told that i was on a list for repair and would be notified when parts were available. i called today and was informed there is no such list. since my fuel pump went out, i was stranded and forced to replace with an after market fuel pump. All Star Honda in Abilene Tx told me today that they would not be servicing the recall any more because it was replaced with a non OEM part. this does not seem right to me. how can you issue a recall, not correct it, expect the customer to correct it, and then still not honor the recall when parts become available. what they said is that Honda Corporate determines how many parts will be sent to dealerships and they have no control over when they will get them. it seems as if honda does not care if the recalls are repaired or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614348September 13, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
CMBS activates for no reason whatsoever. I can't even count how many times this vehicle has locked the brakes up and no cars anywhere near me at all. Like miles down the road. Honda said they can't replicate the issue. Well, it's going to be hard to replicate something that happens 4 or 5 times in a week by driving it 10 min down the road. This vehicle is going to get my family killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614406September 13, 2024
FUEL/PROPULSION SYSTEM
To Whom It May Concern, I am writing to formally file a complaint regarding Honda's refusal to address a known issue with my 2017 Honda Pilot Touring AWD, despite the existence of a service bulletin. My vehicle has been consistently experiencing error code P0430, which pertains to the catalytic converter and emissions system. This error happens while driving several times. Honda has issued a service bulletin (NHTSA ID: 10187006) to address this very issue, accessible in the attachement. I scheduled an appoitnment at Honda to request the repair outlined in the bulletin. Unfortunately, they have refused to perform the necessary repairs due to my vehicle having a salvage title. I want to emphasize that although my vehicle has a salvage title, there has never been any engine or mechanical damage that would affect the emissions system or components causing this error code. Additionally, I am not alone in experiencing this issue. Many members of the Honda Pilot community have reported the same problem, and there is a large Facebook group where numerous owners are discussing their frustrations with the P0430 error code. This widespread issue further demonstrates that Honda needs to address the defect, regardless of a vehicle's title status, particularly since it is unrelated to any previous damage or title condition. It is disappointing that Honda is using the salvage title as a reason to deny what should be a covered repair, as the service bulletin explicitly addresses this mechanical defect. Given the direct impact this has on emissions compliance and potentially broader safety and environmental concerns, I am seeking NHTSA’s assistance in urging Honda to comply with their own service bulletin and perform the necessary repairs. Thank you for your attention to this matter. I hope for a swift and fair resolution to ensure my vehicle is properly repaired according to the service bulletin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614407September 13, 2024
ENGINE
While driving on the local highway enroute to the expressway, a blinking MIL came on. I noticed that there was ‘no acceleration’ when I stepped on the gas pedal when merging. For fear of stopping in the expressway, I drove for approximately 10 miles to my destination. I restarted the car & attempted to drive but I heard like a loud squeak & the car just died. I had it towed to an independent mechanic. The engine got locked & needed an engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614280September 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); but the failure occurred after the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer; however, the vehicle had not yet been diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614345September 12, 2024
ENGINE
2014 Honda pilot Misfire repeatedly happening. Changed spark plugs and coils 3 times continues to happen. I have had the above problem 3 times (check engine light flashing, VTM-4, traction lights all on. Check engine light started flashing, engine was revving weird. This is an ongoing issue that I am having to spend money on over and over. I have found on [XXX] that others have been dealing with the same situation. A recall needs to happen to fix this problem. I have been stuck on the highway with no fix out of the situation. Tired of having to take my car in for the same ongoing issue. Spending time and money that I don't have, P0303, P0305 codes that appear. They get fixed temporarily, then the same issue occurs. When driving long distances it becomes worse. Please HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614190September 12, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
My car started stating that 6 systems were having problems. The adaptive cruise control system, automatic high beam system, blind spot information system, road departure mitigation system, collision mitigation system, and lane keep assist system. I took the car to the Honda dealer it was purchased from and was informed that the technician found that the multipurpose camera was not working and needed to be replaced. The component that failed is the multipurpose camera. My safety and the safety of others was put at risk because the following 6 safety systems stopped working. Adaptive cruise control system, automatic high beam system, blind spot information system, road departure mitigation system, collision mitigation system, and lane keep assist system. The problem has been diagnosed by the dealer. I don't know if this component has been inspected. There were no warning lights, messages, or symptoms prior to the failure. The car was just at the dealership the previous month for the annual state inspection and nothing was noted by the dealership. I was driving when suddenly the component failed and I was notified that the 6 safety systems were no longer working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614182September 12, 2024
FUEL/PROPULSION SYSTEM
When driving the my 2021 Honda Pilot and I stop, the vehicle goes into idle engine automatically. There are have been numerous incidents when I lift my foot off the break, the engine does not turn back on. The vehicle is in drive and starts to beep and flash to put in park, shut off and restart. Obviously, this is extremely dangerous since it has occurred in the middle of traffic and in stop and go traffic on the highway. It puts the passengers in my vehicle at risk as well as other cars on the road. There are no warning signs or lights. My dealer has been made aware of the “idle stop” feature not working correctly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614042September 11, 2024
BACK OVER PREVENTION
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the back over prevent camera failed to function as needed. The contact stated that the images on the screen was distorted and not of the correct colors. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613983September 11, 2024
AIR BAGS
The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact reached out to several dealers and was informed that unless the air bag light was illuminated; the dealer could not service the recall. The manufacturer was made aware of the issue and stated that parts were available; however, the dealers have failed to order the parts to service the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613919September 11, 2024
POWER TRAIN, ENGINE
When pushing the accelerator there is typically anywhere from a 2 to 5 second delay before the vehicle starts to move. On average the delay is around 2 seconds, but there have been times where trying to pull into traffic the vehicle would not move for approximately 4 to 5 seconds creating a hazard. When the care is moving at higher speeds, the acceleration and gas pedal response is accurate, this only occurs when at a stand still or at very slow speeds. I have taken the car to the dealership to be evaluated and they informed me that the vehicle is operating as it is intended to and the delay is normal. I believe that this acceleration delay is inevitably going to cause an accident because it is difficult to gauge when the care is going to begin moving due to the inconsistent acceleration issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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