Honda Pilot Complaints

1,017 consumer complaints on file.

#11735502May 4, 2026
SERVICE BRAKES
The vehicle's Collision Mitigation Braking System (CMBS) is triggering 'phantom braking' at 50mph when there are no vehicles or hazards ahead. This occurs consistently on roads with dark asphalt patches/crack sealant. The braking is severe enough to cause a potential rear-end collision. I have reported this to Honda Corporate (Case #16338446) and have an appointment with a dealer, but the issue persists and is a major safety risk for my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735320May 2, 2026
UNKNOWN OR OTHER
I have a 2023 Honda Pilot AWD Elite with approximately 46,000 miles. It has an engine idol feature that's suppose to restart the engine after idoling. I was in a parking lot waiting to enter into traffic when the engine completey shut down. I was able to restart the engine at the time. Again the same day I was at a stop light, the car was idoling and when the light turned green, I took my foot off the brake and proceeded to press the gas pedal, the car shut down completely and I had to restart the vehicle. I made an appointment to take my car to the dealership the next morning. On Friday May 1st, 2026. I brought the vehicle to the dealership but they told me they won't be able to see it until Monday. Saturday, I took my child to his soccer match and again, at the stop light before getting onto the freeway, the vehicle shut down after Idoling. The feature Auto idol/restart is automatically on when you start the vehicle. It will drive fine if you remember to turn the function off. Honda has no official recall on this. There was a similar software issue recall in 2025 but the dealership told me that campaign was closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735303May 2, 2026
STEERING
At about 9700 miles I noticed a popping noise in the steering wheel when it was turned left or right after driving for a few miles and it could be felt in the steering wheel. The popping sound got worse and on July 7, 2025 I took the car to the Honda dealership I bought it from at 11, 900 miles and the master mechanic confirmed the sound and stated the steering rack needed to be replaced. That was done over 4 days but several months later the popping sound that could again be felt in the steering wheel returned. I contacted the Georgia Attorney General Lemon Law division and was advised that because it was a safety defect I should give Honda a Final Repair Opportunity Notice under the GA Lemon Law which I did on Oct 24, 2025. Honda ignored the Notice and the Attorney General Accepted the case for Arbitration which is set for May 29, 2026. In preparation for arbitration, I discovered that at least 3 other complaints have been filed with the NHTSA about the exact same safety issue I have experienced. I do not know how these complaints were resolved but concerning one of them, the steering rack was replaced like mine and the popping sound from the steering returned. Honda therefore knows of this safety defect but has continued to ignore my Lemon Law Complaint and request for discovery of internal Honda information concerning this defect. I have severely limited driving of this vehicle to short trips at slow speeds to my law firm and cannot drive it at highway speeds for fear of steering failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735217May 1, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving with my cruise control on, at the speed around 50 mph, thank goodness no other cars were around us, all of a sudden my car slammed on the brakes, a warning flashed but I happened so fast I wasn’t able to see what it said.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735097May 1, 2026
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I purchased my Honda Pilot 2021 5 years ago. Currently still making payments on it. The Collison Mitigation system warning sign came up on my dashboard about 1 year ago. After that warning sign came on 4 others popped up. Road Departure Mitigation system, Auto high-Beam problem, Adaptive cruise control problem, and lane keeping assist problem. Having all these warning signs come pop up on dashboard is very distracting while driving. Non of these controls are working and I have taken it to Honda to do an inspection. Since, its out of warranty I have to pay out of pocket $2,137.63 to get multipurpose camera unit replaced. Let alone this vehicle is still not paid off. I've also had issues with the starter shutting off while driving. It had a recall and I did get it replaced but I'm still having issues. This is a serious safety problem due to it shutting off while on the street. I been in life threating situations due to this problem. Honda needs to make sure there vehicles are safe for customers. T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734089April 27, 2026
ENGINE, ELECTRICAL SYSTEM
The vehicle has routinely had issues restarting from auto idle. When the vehicle turns off in traffic at a stop or stopped at a red light, then it will not restart and the vehicle will essentially be dead for several minutes and unable to be turned on or moved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733940April 27, 2026
SERVICE BRAKES
The vehicle is experiencing persistent dashboard warnings including "Brake performance may be reduced," "Low Speed Braking Control problem," and "Parking sensor problem." These issues have been presented to your authorized dealer, Napleton Honda in Morton Grove, on three separate occasions with no resolution: September 29, 2025: I arrived at the dealer bay with active warning lights. The service writer instructed me to simply restart the vehicle to clear the lights. I have photographic evidence of the warnings from this date. October 25, 2025: The vehicle was brought in for repair. I provided cell phone photos of the active dashboard warnings, yet the dealer reported "nothing found." April 20, 2026: The vehicle was again brought in for the same issues. I again provided cell phone photos as proof of the defect, but the dealer reported "nothing found." Despite the dealer's inability to diagnose the cause, my photographic documentation from 9/29/25, 10/25/25, 4/20/26, and 4/25/26 proves these defects are real, recurring, and significantly impair the safety and value of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733692April 24, 2026
SEAT BELTS
Recently the vehicle has developed an erratic behavior when a passenger on mid-row seat is using the seat belt, seat belt reminder goes on/off every few seconds displaying inaccurate information of when the seat belt is in use. I contacted my local Honda dealer describing the problem and informing them of Honda's service bulletin #TSB A26-027, which describes exactly the same symptoms my vehicle is having and they've been unwilling to address the issue, as the TSB is not an active recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733609April 24, 2026
ENGINE
On April 3,2026 we are starting back from a road trip to Florida from Kentucky (starting odometer 69,199 miles)oil changed prior to leaving in our 2022 Honda pilot. Stopped to get gas and transmission alert code popped up-it would not go into any type of gear. We had no warning previously to this. We were still 3 hours from home, had to get it towed to nearest Honda dealership where they stated it was an electronic module failure but transmission would have to be replaced entirely. Car was out of standard power-train warranty of 60,000 miles d/t this road trip (odometer now over 70K) and we had no extended warranty on the vehicle. We requested assistance for transmission replacement from American Honda. We filled out the required form on 4/9/26 explaining we are a loyal Honda customer(own an additional Honda-CRV), had good service records, etc. It was assigned to a case manager on Fri 4/10-they called left voicemail that it was under review and asked us to call back. We immediately called back on Friday 4/10 and left message-no call back. The following week we called back everyday to American Honda and finally got our case manager over a week later on Monday 4/20-said it would be 5 more days. Heard back today 4/24/26 that Honda denied our assistance request saying it was out of warranty and there are no known manufactorer defects or recalls at this current time. Made us wait 3 weeks to decide we will have to eat cost of a new transmission in a car that is less than 4 years old and <100K miles on it. Very disappointing in Honda corporation especially since there are numerous known complaints, civil law suits, etc on various online forums and in the national news of same issues and they aren't taking any responsibility leaving owners with very high repair expenses. Our transmission will be over $8000 to replace out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732584April 20, 2026
SERVICE BRAKES
Each time my battery has died the brake starter has also stopped working. I have had to get the starter replaced three times in 4 years. The starter for the Honda pilot 2022 is faulty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732420April 20, 2026
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
Upon accelerating from a stop, or at various speeds, the vehicle experiences a significant loss of motive power(pulling backwards) followed by an abrupt lunge forward. This hesitation occurs unpredictably and makes entering traffic or intersections extremely hazardous. This feels like a fuel delivery or transmission engagement failure. The last incident occurred on or around the afternoon of March 23. My vehicle has been examined at the dealership on multiple occasions for this same issue and each time I have been told that they are unable to replicate the issue and can not help me further unless they are able to replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732094April 18, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control fails nearly every time the car is driven more than 40 minutes with ACC activated. Failure indicated by warning lights and statement on DIC. DIC instructs operator to clean the front "H" emblem on grille, however, the emblem is always completely clean. The failure has been reported 4+ times to the dealership. Dealership reports the failure is a known problem and there is no fix available from Honda. Upon system shut down the vehicle disengages cruise control and has rapid deceleration causing unsafe driving conditions while in traffic. System usually resets itself without cleaning or other remedies within 10-20 minutes after fail, and will usually fail again +/- 40 minutes later. ACC is marketed as part of the Driver safety system and is unreliable. first occurrence was at 670 miles since new. Car now has < 10k miles and has failed 12+ times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731533April 16, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Infotainment system doesn't work, including maps, and backup camera. I have read this is a common problem, but Honda isn't doing anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731410April 15, 2026
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The contact owns a 2025 Honda Pilot. While driving at an undisclosed speed, the vehicle suddenly decelerated, and the steering wheel started jerking. The messages EPS Failure, Lane Keep Assist, and Adaptive Cruise Control Failure were displayed. The contact safely pulled over to the side of the road. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730908April 13, 2026
STEERING
The contact owns a 2025 Honda Pilot. While the contact’s wife was driving approximately 70 MPH, the steering wheel became extremely difficult to turn in either direction. The driver was able to forcefully steer the vehicle over to the shoulder. After turning off and restarting the vehicle, the steering failure was self-corrected, and the vehicle operated normally. The driver was able to continue driving without any additional failures. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, and a service appointment was scheduled. The failure mileage was 8,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730810April 13, 2026
ELECTRICAL SYSTEM
I was stopped at a stop light on a very busy road. The vehicle went into Auto Idle shut down. When the light turned green, I attempted to press the gas but the engine was completely stalled and would not restart. I had to put the vehicle in park, turn off the vehicle, and completely restart it for the vehicle to be able to successfully clear the busy intersection. After this incident, the vehicle would inconsistently give me the Auto Idle System Problem warning when first started. I chose to disengage the Auto Idle system until I was able to take it to the dealer. They claim it is the electrical charging wire which is an 8,000 dollar repair for a 3 year old vehicle. We are currently awaiting the inspection from our extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730727April 13, 2026
ELECTRICAL SYSTEM
When driving.car I hear crackling noice. I did research it has to do with electrical wiring under the dash. It effects all information on the display screen can not access maps direction phone calls won't work,effect radio from working,causes panel lights not to work heater & AC display information won't work caused ac & heater not working. Defrost won't work caused windshield to fogged up could not see through windshield lucky I did not crash or harm any cars It doesn't happen everyday but it has been happening more It could catch on fire.Problem been occurring since 2023.Happens all the time at least 3-5 times a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730077April 8, 2026
ENGINE, POWER TRAIN
Engine started knocking and within a couple days my wife was left stranded. The vehicle went into limp mode with check engine light flashing, and would not accelerate. The vehicle stopped completely in the middle of the road and lost all power, which could’ve caused a major accident. Scheduled maintenance and oil changes has been kept up by me. I had the vehicle towed to a trusted shop and was informing that there were metal shavings in the oil filter. They inspected the top end of the engine and everything was normal. The only indication is that the problem is internal to the engine. There is a recall for Honda Pilots up to model year 2020 but I believe this issue is affecting vehicles up to 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730017April 8, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Honda Pilot. The contact stated that upon returning to the vehicle while the vehicle was parked and unoccupied, the sunroof front glass panel had shattered without impact. The contact was able to slowly drive to the residence. The contact then contacted a mobile auto glass technician who cleaned the vehicle and covered the sunroof with plastic. Additionally, the contact was informed that the sunroof glass panel was not available. The dealer was notified of the failure and informed the contact that the repair was not covered because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729805April 7, 2026
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
The power steering system software problem undriveable. The AWD failed said undriveable. Only 30k miles on it and it just locked and couldnt steering right to left in the middle of traffic. Could have caused a bad accident lycjuly my kids weren't in the car. The computer software took over completely made my car uncontrollable. Have a video of all warnings that came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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