Honda Pilot Complaints

1,017 consumer complaints on file.

#11729504April 6, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On April 2nd, 2026. I was driving this car into a parking space. I had to be going 5 mph. Or slower. Probably even slower. Pulling in.. I applied the brakes of course. The car wouldn’t stop. My husband/passenger told me to STOP. I did stop. This car kept rolling and crashed/smashed/ hit the brick red building in front of us. No brake hold was displayed.. no nothing. No brake stop. Nooooo nothing. The car wouldn’t stop. I never in my life have ever experienced this.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11729387April 6, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Description: While using cruise control at highway speed and winter weather conditions, the cruise control system suddenly and unexpectedly disengaged without adequate warning. The vehicle experienced rapid deceleration and I lost control, resulting in multiple spins, a near collision with a truck, and impact with a curb before coming to stop. The vehicle sustained damage. Fortunately no one was not severely injured. History and safety concern This is not an isolated event. I have experienced similar, unexpected cruise control disengagements multiple times over the past year while driving under varied conditions. Each event has created a significant safety risk. The sudden, uncommanded disengagement at highway speed caused abrupt deceleration and loss of control, which presents a severe hazard to vehicle occupants and other road users. I have reported the issue to the manufacturer and requested a full diagnostic investigation, system data logs, root‑cause determination, and remediation (I am requesting replacement or buyback if a defect is confirmed). I have asked the manufacturer to escalate to a senior case manager/remediation team and to preserve all relevant data and parts. Requested NHTSA actions Open an ODI safety defect investigation into this vehicle model/series and the cruise control/ADAS/cruise‑control module behavior. Request preservation and production of all relevant manufacturer data, including ECU/ADAS event data recorder logs, telematics, software versions, diagnostic records, and any field complaints or warranty claims related to cruise control disengagements. Evaluate whether this is a systemic safety defect requiring recall, remedy, or other actions, and consider requiring manufacturer owner notification and appropriate remedies (repair, replacement, buyback) if a defect is confirmed. Provide guidance on any additional evidence or steps I should take to support the investigation.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11729178April 4, 2026
SEAT BELTS
Seatbelt sensory goes off in the middle row right passenger staying seatbelt not connected. Seatbelt is connected and the alert will not cut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729145April 4, 2026
ENGINE, FUEL/PROPULSION SYSTEM
While driving on the expressway at speeds above 60 mph and while attempting to pass another vehicle the vehicle shuts down with no acceleration. The vehicle will then after several seconds regain acceleration. Several times it has sounded like the vehicles starter engaged. This is a random occurrence and has happened approximately 10 times. There are no error codes and the dealership states that they can not recreate the issue so there is nothing wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729020April 3, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I just drove into a parking lot at First United Methodist Church parking lot. [XXX] ng a parking space very near. Driving into the space, applying brakes like I’ve done for the last 12/13 years….the car would not stop. I applied the brakes fully down to the floor( which I’ve never had to ever do at any time) the car kept going..rolling on. My husband the passenger told me” STOP”. I did stop. I was applying the brakes as soon as approaching the parking space. The car kept on going as I said. No warning like” brake hold” which has worked another other time when getting according to this cars brain..it would show some kind of warning. It did not. No sound, no nothing to brake the car. It rolled right into the red brick building i was pulling into. their parking space. The building has about a two foot gash on it. The car did this …what kind of car doesn’t stop. With all of the sophisticated sensors or etc. It has…why, what happened? My granddaughter was in the back right passenger seat. The impact caused a gash above her forehead. A real cut, mind you. I don’t know what else to see. I’ve never experienced this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11728972April 3, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Braking system and cameras defective. Vehicle will flash BRAKE when nothing is in roadway. This will also cause vehicle to hard brake. When on interstate, cruise control no longer functions properly due to camera sensors reading a vehicle is in front of my vehicle when there is no other vehicle near. This causes braking system to activate and/or slow the cruise control down. This is a major safety risk for everyone involved, especially my children in the vehicle. This is a known Honda issue. This needs remedied before someone gets hurt and a lawsuit ensues. Fix the braking system and cameras!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728817April 2, 2026
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was operating a 2022 Honda Pilot and had just made a left turn into a parking lot. I was slowly pulling into a parking space directly in front of a dance studio with a large floor-to-ceiling window. There were four children and a dance instructor standing inside near the window. As I was coming to a stop to park, my foot was on the brake. At that moment, the engine suddenly revved loudly and the vehicle accelerated forward unexpectedly without any additional throttle input. There were no warning lights, messages, or prior symptoms before this occurred. Despite braking, the vehicle continued forward and struck the exterior of the building. I was able to avoid the window area where the children were standing. The airbag deployed, and the front passenger side of the vehicle was damaged. The building was not structurally damaged, and no one was injured. There were no obstructions such as floor mats interfering with the accelerator, and there was no unintended pedal input. My foot was on the brake at the time of the incident. This appears to be a case of sudden unintended acceleration. The issue has not been reproduced or confirmed by a dealer or service center, and there were no prior warning signs before the event. The vehicle is available for inspection upon request. It has been towed to the body shop. The problem has not been reproduced or confirmed by a dealer or independent service center at this time. The vehicle was inspected by insurance and they did not total it. It is going to be repaired. The vehicle has been inspected by insurance representatives. The manufacturer has not inspected the vehicle at this time. I did not call police because I was not hurt, the kids were not hurt and the building only had a couple of scratches on the brick.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11728686April 2, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Front camera needs to be replaced. According to several Honda forums, this is a very common problem requiring the front camera to be replaced. All safety features requiring the camera no longer work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728656April 1, 2026
AIR BAGS
My wife was driving at about 40mph and hit a curb while driving straight. The car’s swerved and hit the front right and right rear tire with the curb. The right side curtain airbag deployed. This vehicle was taken to the Honda dealership a few months ago to address the exact same problem that was addressed through a safety recall with a sensor that was supposedly replaced but the Honda dealership in Waco Texas. I am requesting assistance to hopefully get the vehicle inspected and repaired at no cost by the dealership. This should not be happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728575April 1, 2026
SEAT BELTS
The third row seat belt buckles on driver side and passenger side have been replaced due to failing to register when a child is seated and buckled in that row causing the vehicle alarm to go off notifying me that the child is unbuckled when they are not. I have been to the dealer 5 times going on 6 for this same issue. Have had a total of 3 buckles fail, one of them had failed twice now. 2 of them have been repaired and the vehicle is scheduled to go back to the dealership April 3rd to fix the two new buckles that have failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728269March 31, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
ACC and road departure mitigation system would become disabled for no apparent reason. A message would display on the instrument panel that there is a problem, to see your dealer. Also, a collision mitigation braking system problem would display on the instrument panel with a brake system warning light. A display on the instrument panel would show an area to clean (Honda emblem on front grill). I tried to clean this area several times to no avail. The weather was clear and warm when this occurred. The system has returned to normal on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728000March 30, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving around 60 mph and car flashed BRAKE on dash like it was to close to other vehicle and locked up brakes. Immediately went back to normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727909March 30, 2026
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
There is a problem with the camera that is disabled my brake system features. I am hearing this is a known issue with many of these cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727765March 29, 2026
TIRES
I am reporting a safety defect involving Continental CrossContact LX Sport tires, size 245/50 R20 used on my 2021 Honda Pilot. These tires are not currently included in the existing Continental recalls, but they are showing the same types of failures described in NHTSA recall 21T‑001 and related Continental bulletins. Specifically, my tires developed cracking/localized tread wear/vibration and visible separation in the tread/sidewall area. This matches the recall descriptions of carcass breaks and belt‑edge separations that can cause sudden air loss or partial/full tread and belt loss, leading to loss of vehicle control and increased risk of a crash. I believe these tires were manufactured with a similar defect and should be investigated and included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727503March 27, 2026
SEAT BELTS
I have had ongoing seat belt sensor issues with my vehicle. The middle row alarm would go off even when someone was buckled. Now it Has disabled itself and does not sense if someone is buckled or not. Now I also have two seat in the 3rd row that are intermittent alarms causing you to turn around and see if someone is in the seats or un buckled. The alarms go from constant to intermittent and will occur regardless of the weight of the person in the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727404March 27, 2026
SEAT BELTS
Component/System Failure: The right rear passenger seatbelt buckle/sensor appears to be malfunctioning. It intermittently registers as unbuckled even when the seatbelt is securely fastened. The component is available for inspection upon request. Safety Risk: This defect creates a safety concern by causing continuous distraction to the driver due to repeated seatbelt warning chimes and alerts. It may also lead to uncertainty about whether the passenger is properly restrained, potentially compromising occupant safety. Reproduction/Confirmation: The issue has been consistently reproduced during normal driving conditions. It occurs frequently, even when the seatbelt is properly latched. The issue has not yet been formally confirmed by a dealer or independent service center. Inspection History: The vehicle/component has not yet been inspected by the manufacturer, police, or insurance representatives. Warning Lamps/Messages/Symptoms: The seatbelt warning chime and dashboard alert activate intermittently while driving, despite the seatbelt being properly fastened. No prior warning signs were observed before the issue began. The problem first appeared in January 2026. Additional Notes / Assessment: Based on the symptoms, this appears to be a faulty seatbelt sensor or buckle connection issue causing false readings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727189March 26, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Auto idle stop activated at a stop light for the 2nd or 3rd time over a few years. Lifted foot off the break and stalled, the car went into Park and I could not put it into neutral or drive. The odometer screen looked like it does when the engine is on. The battery light was on. I tried to turn down the radio and the volume didn't work. I tried pressing the ignition button to turn off the car entirely but it didn't work the first couple of tries. Once I was able to completely turn it off, it struggled to turn over when I tried to start the engine, which I've never had happen, but did turn over. Dealership wanted to charge $325 for a few hours of diagnostics which we declined.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726753March 24, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
There is an electrical malfunction which causes all of the electrical components to flash on/off, glitch. This has occured while driving but primarily when the vehicle is parked and unattended. I’m afraid it can short and cause a fire. The vehicle will turn istelf on and off repeatedly and rapidly while unattended. This has been going on for 2 years with our vehicle and not under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726468March 23, 2026
ENGINE, FUEL/PROPULSION SYSTEM
My vehicle has failed to restart several times with the auto idle start feature enabled while stopped at a stoplight. I was in a turning lane the first time it happened, so other vehicles had to make a left hand turn from a lane that was meant to go straight to get around me. The starter has not been inspected There weren't warning lamps prior to the auto start feature not working. When the car would not turn back on. I had to put the car in park, turn off "Accesory mode", turn the car back on, and put the car back in drive. There have been several other instances the car has hesitated to restart, but it does.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726213March 22, 2026
POWER TRAIN
I contacted Honda America regarding a concern with my 2025 Pilot, which has just over 5,000 miles. The service light for the rear differential came on at the 5,000‑mile mark (I don't drive off-road, and my driving is 50/50 city/highway), even though the dealership indicated this service is not typically required until 10,000–15,000 miles. My goal was simple: confirm that there is no premature wear issue with the rear differential, and request that Honda cover the service if it is occurring earlier than expected. Instead, the experience was extremely disappointing. The representative repeatedly stated that he could not provide any technical information because he is a customer service agent. That raises an obvious question: if Honda’s own customer service cannot address technical concerns about a Honda vehicle, who exactly should a customer contact? He then informed me that he reached out to the dealership I use and spoke with the service manager, who said that “this could happen.” I already knew that from the dealer. Repeating the same vague statement does not add value, nor does it require involvement from a service manager or a manufacturer representative. It certainly does not address my actual concern about potential premature wear, nor does it justify the back‑and‑forth emails when no meaningful assistance was provided. To be clear, I am fully aware that dealerships profit from performing services—whether the vehicle truly needs them or not. That is precisely why I reached out to Honda America for clarification and support. Instead, I received no answers, no guidance, and no resolution. If additional information is needed, do not hesitate to contact me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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