Honda Pilot Complaints

9,418 consumer complaints on file.

#11764401September 15, 2026
LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The entire ADAS suddenly failed. the vehicle started cycling through all warning indicators (adaptive cruise control problem, abs problem, lane keep assist problem, brake mitigation system problem etc) brought it to Honda today and they confirmed that the "multi purpose camera/millimeter wave radar unit with aiming" had failed and needed to be replaced. Honda charged $1764.14 for all work to fix this on 9/15/2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764444September 15, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have issues with my 2019 honda pilot front windshield camera. when the front-facing camera malfunctions, it simultaneously shuts down multiple Honda Sensing driver-assistance systems. The front sensor camera mounted behind the windshield fails or glitches, causing simultaneous failures in adaptive cruise control, automatic emergency braking, forward collision warning, and lane-keeping assist. The failure triggers a cascade of multiple warning messages (such as "adaptive cruise control problem" or "road departure mitigation system problem") i want Honda to repair it under recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764493September 15, 2026
STEERING, AIR BAGS
When turning steering there is a clicking noise almost like a spring clicking on a gear. It is sound like it is coming from under the middle part where the airbag sits. Not sure if it is the airbag mechanism that it is the attached to the steering or a faulty clock spring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764511September 15, 2026
ENGINE
Engine fails to restart after stopping at stop lights or stop signs when AUTO START STOP feature is engaged. My safety as well as others pasenger was drivers safety was at risk since incidents occured on busy exit ramps in Dallas, TX and Southlake Texas. The problem has only been verbally confirmed by the dealer and Honda Corporate that it is a know defect and will only be handled as an extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764221September 14, 2026
STRUCTURE:BODY
On September 13, 2026, I was cleaning my 2015 Honda Pilot at a car wash while my young child was inside the vehicle. My keys and phone were also inside. After I closed the front passenger-side door, the vehicle unexpectedly locked all doors with my child, keys, and phone inside. I did not intentionally lock the vehicle and did not expect the doors to lock when the passenger door closed. I immediately attempted to regain access. A car wash employee and others also tried to help. I borrowed a phone and called 911. A locksmith was contacted but estimated approximately 35 minutes before arrival. Because my young child remained trapped inside the closed vehicle in hot weather, the situation became increasingly urgent. After continued unsuccessful attempts to gain access, 911 was contacted again and police and fire personnel responded. My child was trapped inside the vehicle for approximately 30 minutes. Emergency personnel ultimately broke the rear driver-side window to gain access and remove my child. Due to the duration of the incident and heat exposure, my child was taken for medical evaluation and later discharged. I do not know what specific component or system caused the vehicle to unexpectedly lock. The problem has not yet been diagnosed or confirmed by Honda or a dealership. I am reporting this because the unexpected locking created a serious safety situation requiring emergency personnel to break a window to rescue a young child. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764242September 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
THE UNIT WAS PURCHASED IN JUNE 2022. ALL CARE MAINTENANCE COMPLETED BY AN AUTHORIZED HONDA DEALER. BROUGHT TO HONDA OF [XXX] ON XXX DUE TO CAMERA ELECTRONIC FAILURE. UNIT HAS 34, 162 MILES LOG IN. DTC U3000-49: system indicates camera electronic failure. Recommendation is to replace it. Estimated repair out the door is $2,301.60. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764256September 14, 2026
POWER TRAIN
We believe there is a serious safety issue with our 2026 Honda Pilot with its delayed acceleration. There is a distinct delay between pushing the gas pedal and the engine engaging/moving the car forward (approximately 2 seconds). This has nothing to do with the Auto Idle Stop function. I've attached a vLinker MC+ device to our car's OBD port and used the Car Scanner mobile app ([XXX]) to measure the delay. I'm attaching visual proof of the delay between the gas pedal and the engine RPMs. The reason we believe this is a safety issue is that when trying to merge into traffic (think of crossing 2 lanes to turn left) the delay means you have no confidence you'll make it safely across without getting broadsided because the car won't accelerate when it is needed. This sounds eerily similar to NHTSA 25V-031. The engine hesitation will cause an accident at some point. This issue was reported to Honda customer care (case #XXX) but they declined to address the situation and pushed it back on the local Honda dealer. "All technical evaluations and potential escalations must originate with, and be requested by, an authorized Honda dealership based on their inspection findings." We already brought this up with our local Honda dealer in a service call on XXX. It was documented in our service record with them. They asked us to submit the issue to Honda Customer Care. Since all parties are pointing the finger at each other, we are raising this safety issue with NHTSA. This is a new vehicle purchased at the end of May, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764021September 14, 2026
BACK OVER PREVENTION
The contact owns a 2021 Honda Pilot. The contact stated that the vehicle was repaired under an unknown recall; however, the recall repair failed to prevent the failure. The contact stated that while shifting in reverse(R), the rear-view camera failed to display a clear image. The local dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764086September 14, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Rearview camera is showing up as green and purple on the screen. It makes seeing what is behind the car hard when in reverse. Dealer does not know what caused it but it started as intermittent but now is constant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764101September 14, 2026
VISIBILITY/WIPER
Vehicle was parked on street. My wife got in the vehicle and as she went to start the vehicle she heard a pop and looked behind her to see the rear glass had exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763901September 13, 2026
SEAT BELTS
The seat does not signal that a child is seated in the seat or to put on a seat belt. Shows as if no one is in the passenger right hand seat. Then when my child has the seat belt connected it signals to reconnect multiple times on the dash blinking red and green with sound. Please see picture below. My child is in the right passenger seat with the dealt belt on and shows no one is seated on the dash. When we are turning it blinks red and green.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763937September 13, 2026
ENGINE
Our pilot is experiencing similar issues found online with catastrophic engine failure due to a misfire caused by a knocking rod. Honda so far has not responded to our claim despite it being a known issue around the same time ours was manufactured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763783September 12, 2026
UNKNOWN OR OTHER
Auto restart issues. I have reported this before. When coming to a stop and the engine shuts off it does not automatically restart. It has left me sitting at a light having to sit and wait before I am able to turn my car back on. This can be a huge safety issue when in traffic or when a line of cars is behind me or at any time. I have had services done and computer upgrades in the past and the problem continues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763823September 12, 2026
FUEL/PROPULSION SYSTEM, ENGINE
I recently purchased this car from a Nissan dealership a week after we purchased it the emissions system problem light came on took it back they replaced a catalytic converter it was ok for a couple weeks and all of a sudden it showed up again my vin doesn’t show any open recalls but I have a feeling this is a part of the recall that affects the certain years of affected vehicles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763528September 11, 2026
UNKNOWN OR OTHER
AC Compressor internally failed at only 37k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763550September 11, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This vehicle is equipped with Honda's Auto Idle Stop (AIS) system, which shuts the engine off automatically when the vehicle comes to a stop and is designed to restart it when the brake pedal is released. On XXX, while stopped at a light at approximatly [XXX], the engine shut off as normal, but failed to restart when I released the brake. The vehicle was inoperable for approximately one to two minutes while stopped in a busy traffic muilti-lane road at a light over an expressway, creating a serious risk of being struck from behind by other traffic. This is not an isolated occurrence, I experience this AIS no-restart failure on a regular/recurring basis, not just this one time. I am aware that Honda has issued service bulletins related to this issue (TSB 23-008, TSB 23-009) and that this defect is the subject of a certified class action settlement (In re Honda Idle Stop Litigation, No XXX). I believe this represents an ongoing safety defect that creates a real risk of a collision, particularly in higher-speed or higher-traffic conditions where a temporarily immobile vehicle is a hazard to itself and surrounding traffic. This vehicle has a rebuilt/salvage title (repaired and retitled prior to my purchase; it passed state inspection and is legally registered and roadworthy). When I contacted Honda about repair under the applicable service bulletins (TSB 23-008 / TSB 23-009) for this defect, I was told the rebuilt title status disqualifies this vehicle from that repair coverage. I am not seeking a warranty or cost remedy through this complaint, I am reporting this because it means an unknown number of vehicles with this safety defect are currently excluded from any manufacturer-provided fix, leaving the underlying no-restart hazard unaddressed on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763553September 11, 2026
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
I own a 2017 Honda Pilot equipped with the 9-speed automatic transmission. I am reporting what I believe may be transmission/torque-converter failure and a potential safety concern. The vehicle began experiencing shuddering, jerking, and hesitation. There is significant RPM fluctuation and harsh shifting. The problem occurs on highway speeds, accelerating or shifting lanes, 40–60 mph. During these episodes, the acceleration stalls and is accident prone. 8 months ago, I brought the vehicle to an authorized Honda dealer because of these symptoms, they couldn't get the code. 3 months ago, I went again for same issues, the dealer diagnosed a damaged air-intake hose and I paid for replacement. However, immediately driving off the lot, the original symptoms continued after the repair. I returned the vehicle to the Honda dealership because the problem persisted. The dealership has now diagnosed transmission failure and has estimated the repair at approximately $10,000. American Honda has offered approximately 60% goodwill assistance toward the repair, leaving me responsible for approximately $4,000. I am concerned because there are numerous reports involving transmission and torque-converter problems in 2017 Honda Pilots. Honda has issued technical service information concerning transmission and torque-converter conditions in this model year, including information involving the 9-speed automatic transmission. I am also aware of other NHTSA complaints involving premature 9-speed transmission and torque-converter failure in 2017 Honda Pilots. My vehicle has previously required other Honda-recognized repairs, including fuel-injector/emissions-related repairs that Honda covered. I am submitting this complaint because a transmission or torque-converter malfunction that causes hesitation, harsh or unexpected shifting, loss of acceleration, or loss of motive power can create a serious safety risk, particularly while entering or traveling on a highway or crossing traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763557September 11, 2026
UNKNOWN OR OTHER
I have a 2025 Honda Pilot. The air conditioner stopped working late evening on August 26th, 2026. I made an appointment and took it to the Honda dealership service center on August 28th 2026. I was informed of the problem and that the vehicle would be fixed by 9/1/26 or 9/2/26 the latest. I did not hear back from the service center so I repeatedly called Honda service on 9/2/26. I then received a phone call and was told that the repair parts were in back order and that I could pick up my car and drive it without air conditioner as it is not a safety issue. My car sat at Honda service for 6 days and I was never told the parts were in back order. I also spoke to service manager explained that I had recently had knee replacement surgery and still dealing with swelling which worsens in heat. I have now been without air conditioner in my 2025 Honda Pilot since late August. This is unfair and unacceptable. I have bought this to the attention of the corporate offices and yet have not been given any updates. I am still paying for a 2025 vehicle with no working air conditioner. I am concerned of other safety issue and/or the reliability of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763656September 11, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
All safety features turned off. I had a professional mechanic shop inspect. Since this happens randomly, they cannot provide exact diagnosis. This is a major safety risk! After I picked it up from the mechanic, I drove approximately 200 miles before the next occurance, while on a major interstate. All safety features turned off again. This is such a danger to all, driver & passengers to be on any roadway without safety features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763684September 11, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
All of the components associate with the Advanced Driver Assistance Systems (ADAS) on my 2021 Honda Passport failed at the same time. From what I have learned, they are all associated with the windshield-mounted camera (also called the monocular camera or lane assist camera) that controls safety features like the Lane Keeping Assist System (LKAS) and Lane Departure Warning, among others. The dashboard lights for all of these features remain illuminated, meaning that none of these safety features are working. The module/camera has a history with this vehicle of overheating and failing. My safety is at risk because all of these features are now disabled until the part is replaced. I took my vehicle to a local mechanic but not to a Honda dealership. I have been told that there is no recall issued, but that the problem is widespread throughout 3-4 years of this model of Honda Passports. To replace this part, I have been told costs consumers $1800-$2400, and can only be done at the dealership. There were no problems with the vehicle prior to the failure of the part. The vehicle is a 2011 model with 66,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot