Honda Pilot Complaints

1,017 consumer complaints on file.

#11725999March 21, 2026
ENGINE, ELECTRICAL SYSTEM
When the vehicle is stopped at a light and the auto engine idle engages, it intermittently stalls or shuts off the engine and unable or struggles to restart. The most recent time, the Pilot had to be shut off completely and restarted while sitting at a newly turned green light with large semi trucks behind us. When the auto engine idle is turned off there are no problems. This has happened 5 times over the course of the last 2-3 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725688March 19, 2026
AIR BAGS
I am submitting this letter as an official complaint regarding a potential safety defect involving the airbag system in my 2021 Honda Pilot. I was involved in a motor vehicle accident on February 3, 2026 in Atlanta, GA. The collision was a direct frontal impact with another vehicle at approximately 35 mph. The vehicle sustained damage with repair estimates over $8,000. Despite the nature of the crash, the airbags did not deploy. However, post-accident diagnostic information reported by the auto body repair shop indicates that the vehicle’s computer system recorded the airbags as having deployed. This discrepancy raises serious safety concerns, as the system appears to have registered a deployment event that did not physically occur. This could indicate a malfunction in the airbag control module, sensors, wiring, or software. A failure of this kind prevented the proper airbag deployment in a crash where it was needed, posing a significant risk to my safety. To my knowledge, the airbag system had no prior warnings or indicators of malfunction before the accident. Directly following the accident an error appeared on the screen behind the steering wheel stating "Airbag System (SRS) Problem." The vehicle is currently at the body shop and available for inspection.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11725562March 19, 2026
UNKNOWN OR OTHER
Auto start-stop feauture turned on at complete stop at traffic light. When light turned green and pressed the gas pedal to accelerate, engine did not turn back on. It had put vehicle into neutral and would not allow vehicle to shift into any other gear. Had to shut off engine and turn on vehicle an additional 3 times to get the engine to start again and into drive. This has happened twice before within the last year with the auto start stop feauture when it turns on at a complete stop. I usually press button to turrn off auto start stop feature to prevent this known issue from happening but forgot to turn feature off. Honda wants to charge $300 to diagnosis problem with auto start stop feature due to problem being known but no recall issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725486March 19, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Honda Pilot. The contact stated that while driving approximately 65 MPH, there was an abnormally loud popping sound coming from the vehicle, and the sunroof glass shattered, and glass fell into the cabin. The contact was not hurt by the glass shards from the sunroof. The vehicle was taken to the local dealer, who repaired the sunroof. The contact was not provided a cause for the sunroof to shatter. The manufacturer was informed of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725404March 18, 2026
STEERING
My steering is making loud clicking noises when turning the vehicle left or right at low speeds. It sounds like loud pops. It is especially prevalent once car has warmed up and driven. It is very prominent when reversing and turning the wheel or moving forward and turning the wheel and also when parked and turned the wheel left or right. I brought this to my dealership’s attention and they confirmed the issue and said it is a faulty clock spring so they replaced it. After they replaced it, the noise is still there. The clock spring was not the cause of the noise. I’m afraid this will become a major safety issue with preventing the ability of the steering wheel to operate safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725274March 18, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
On 3/16/26 I attempted to accelerate and the vehicle experienced severe "bucking" and gear hunting hesitation before losing all drive power and stalling. Following the stall, the engine would not crank or "catch" despite multiple attempts. State Police arrived as I was in an unsafe location (blind on-ramp to highway) they called their tow trucks deeming it hazardous to wait as Honda Roadside Assistance would not arrive for an estimated 60-90 minutes. It was brought to the local dealership. After an hour from incident to inspection at the local Honda dealership, the vehicle powered on normally of which no codes showed and the vehicle started with no issues. The manufacturer and dealer state they cannot replicate the problem and found no historical or pending diagnostic trouble codes (DTCs). Despite the lack of codes, these symptoms are a direct match for NHSTA Recall Campaign 25V-031 (Honda Recall AL0) which was officially announced to address Torque Control Failures caused by the FI-ECU software. According to Honda’s safety report, improper programming in the fuel injection unit causes the engine to stall during "sudden changes in throttle opening"—which is exactly what I experienced. As of now, my VIN has not been identified on the current recall list. This loss of power during acceleration creates an immediate safety risk of rear-end collisions and leaves the driver stranded in active traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725219March 18, 2026
ELECTRICAL SYSTEM
auto idle stop stalled at a red light causing my car to not move and having to shut off my car in the middle of traffic. Once i tried to turn back on it wouldnt start at first. i had to do this twice in order for the car to come back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725041March 17, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My Honda Pilot automatically applied the brakes 2 times while traveling on the interstate at 60 mph when there was no one in front of me and no one even near me. Both times it applied the brakes automatically and suddenly for no reason. It could have caused a bad accident. I was fortunate no one was behind me. Honda denies anything is wrong because it didn’t do it for them when they took it for a drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724569March 16, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, LANE DEPARTURE: ASSIST
While driving multiple lights came on the dash board showing all driver assistance systems flashing. Vehicle unable to accelerate. Had to parking on the side of the highway turn off vehicle then turn back on to clear. Dealership unable to repeat, no issues found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724246March 13, 2026
ENGINE
The engine stopped working while driving. Honda needs to replace the engine due to a known defect. I live in [XXX] and temperatures get very cold. What if we had been on a trip. This is crazy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723922March 12, 2026
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Electrical issues began around 15,000 miles. Since then, the vehicle has been in the shop many times for electrical-related concerns and has required towing twice. Most concerning, these failures have left us stranded in dangerous conditions on multiple occasions. These incidents represent serious safety risks to our family and others on the road. We have been diligent about regular maintenance as well. A Honda vehicle of this age and mileage should not experience repeated electrical system breakdowns that compromise vehicle control and driver safety. When the car errors come on the car has lost AWD (while in the mountains in a snow storm) acceleration, the ability to change driving modes, and this most recent event we lost complete access to the driver panel and steering while driving. This electrical issue has been documented over 5 times and we have been told specifically by the dealers weve been towed or brought to "You may have drove it too hard" or "We reset the codes and the car is now driving fine" or "we can't find a problem". Most recently the alternator failed and they will not back to repair because it's past 36,000. We want to see Honda fix these issues before someone is seriously injured. We have photos and video of all of the warnings each time they happened. We also have documentation of each electrical failure, the date, the mileage and what we were told by the dealership in response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723919March 12, 2026
STEERING, ELECTRICAL SYSTEM
Received Warning message 'Electric Steering Assist Failure' Saturday January 10th 2026 12:00-Noon Driving approximately 5mph, released the accelerator to begin pulling into a parking spot and the power steering failed. The vehicle was very difficult to turn but I was able to avoid hitting anything. Drove around for ~2 hours making multiple stops at multiple stores with no issues until... same day, Saturday January 10th 2026 1:55 Driving approximately 5mph, released the accelerator to begin pulling into a parking spot and the power steering failed. This was a safety risk to my family and to the pedestrians in the parking lot. Saturday January 10th 2026 1:55 I immediately called Wilde Honda Waukesha Wisconsin, which is the dealership that I bought it from (6/25/25 delivery date) They asked me to bring the vehicle in on Monday Monday January 12 2026 1:46pm Justin Green - Service Advisor called and stated that they can see that its an electrical issue but cannot diagnose fully. He stated that they needed to bring in a more advanced technician so I would need to bring it back the next day. Tuesday January 13 2026 1:51pm Justin Green - Service Advisor called to inform that they were unable to replicate the issue and that my keys are at the front desk. 2:45 Spoke with service manager who advised me to continue driving the vehicle and bring it back if it happens again. He suspected that because it was snowing the day of the incidents, that the issue may have been caused by moisture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723614March 11, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Without any warning or incident, The multipurpose camera has failed and several systems are no longer available. DTC U3000-49 This includes, cruise control not working as well as auto high beams and autobraking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723611March 11, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
The following warning lights: adaptive cruise control problem, lane keeping assist, collision mitigation system, road departure mitigation problem, auto high beam problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723182March 9, 2026
SEAT BELTS, AIR BAGS
Second row passenger seatbelt alarms even when the seat belt is connected and secured. Went to dealer and needed a new seat belt installed. Now receiving dash warnings of supplemental seat belt issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723145March 9, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
The following warning lights: adaptive cruise control problem, lane keeping assist, collision mitigation system, road departure mitigation problem, auto high beam problem. Honda estimates over $2000 to repair? From what I understand there are many other Honda's with these issues! With these items not functioning, it defeats many of the safety features we bought the car for. Exact date of when it began was last summer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723025March 9, 2026
UNKNOWN OR OTHER
The auto idle start-stop feature has been failing for many years without being resolved. Honda has done updates and updated the fuel injection software without improvement. I have also replaced the battery as recommended. I continue to get stuck at stop lights and intersections which is a safety hazard. This most recently occurred on 3/7/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722992March 9, 2026
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The car engine autorestart causes all sorts of problems. We have repeatedly had the warning come on and the engine stop while at a light or paused in moving traffic. We have replaced the battery and other parts. The safety issue is that the car totally stops while in traffic and we have almost been hit multiple times as we try to restart the car. You have to put the car in park and restart the engine due to "compression issues" or something else. That has nothing to do with being a branded title and everything to do with a safety issue. The car just stops and won't autorestart. This has happened several times in the last week and then yesterday other warning lights came on resulting in the car then not accelerating beyond 25 mph initially and then 45 mph. Imagine this happening on a highway. This is really scary as it has happened on an interstate when traffic stopped and at a traffic light. I called Honda and they acknowledged it was safety issue but written up as a warranty extension so they refused to cover the repair of the vehicle. I am therefore escalating what I believe you are already investigating according to articles I have seen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722852March 8, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Engine Stalling/Power Loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722756March 8, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, ELECTRICAL SYSTEM
The front windshield camera is causing the brake system error light to come on and triggering the safety system to malfunction. This failed camera system disables safety features and causes lane assist, cruise control , lighting features, back-up camera, driving assist, and the collision system to be disabled, causing a major safety concern. This front camera system has failed and has been diagnosed by the Certified Honda dealer that my vehicle was purchased from. My vehicle is 4 years old and has 35k miles, and the system has failed. Each component was inspected and issues diagnosed by the dealer. The warning light first displayed on the dashboard and showed as a "brake system" error light. Under the break system error 6 errors displayed they read : 1) adaptive cruise control problem 2) Lane keeping assist problem 3) collision mitigation system problem 4) Road departure mitigation system problem 5) auto-high beam problem 6) transmission system problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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