Honda Pilot Complaints

1,017 consumer complaints on file.

#11738690May 19, 2026
SEAT BELTS
Rear passenger seatbelt warning beeps continuously when seat is occupied and belt is latched.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738676May 18, 2026
ENGINE
The engine shut off as I was leaving a stop sign and stopped working as I was driving the vehicle.The car shut off and I had a very limited amount of time to pull off to the side which I was halfway able to do and was halfway on one lane and halfway on the shoulder. During this time the car had switched to neutral but since the problem had not occurred before and there was no engine lights on, I tried to turn the car back on and was left unable to shift to neutral again and was stranded in the lane with children in the vehicle. We had to have it towed to the dealer. They confirmed it was an engine failure. Our car is around 5 years old and has been well maintained and is only around 60000 miles or less.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738631May 18, 2026
STEERING
Steering rack and pinion worn with approx 38,000 miles. Dealerships (2) advised the” clunking” was “normal” on the model. Another dealership advised it was more likely the CV-axles worn. Took to two independent garages who advised steering rack was bad. I advised them the dealer stated it was CV-axles. They stated the axles were fine. No wrecks, no driving off-road, and no driving in a manner that would cause failure. 2 years of asking about the clunking noise (now at 54,000 miles) and no ownership or accountability by the OEM for garbage parts. A steering rack should not be worn out in 5 yrs or 54,000 miles. I have my late father’s 1977 truck and it still has the original steering from the day he bought it in the fall of 1976. Forums and many other owners tell me it’s a safety concern and I agree. If Honda thinks sub-par steering components are ok… then I’ll be sure to replace every aircraft component on the executive jets with the same cost savings. It’s not insignificant parts, theirs is truly placing cost savings per unit above lives of people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738417May 17, 2026
UNKNOWN OR OTHER
Sunroof exploded while driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738161May 15, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The collision mitigation breaking system has wrongly engaged the breaking system on two occasions since I have purchased the car in September 2025. The car is available for inspection. Both times, the car hard braked when turning right at stop sign. The second occurrence, today, 5/15/26 the car also honked. I plan to call the dealer tomorrow report the issue but from what I have read so far this is a known issue with no resolution and is not easy to replicate, therefore I am filing this complaint to document the issue. Both times this was very alarming for me. Today, there was another person at the stop sigh to my right and a pedestrian a bit a way when the car slammed to a halt and honked, alarming me and probably them as well. There was no warning or alert, the car just halted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737822May 14, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, ENGINE
There are three dangerous systems in my 2025 Honda Pilot EX-L that should be permanently disabled or removed by the manufacturer or dealer. In order of danger; (1) Collision Mitigation Braking System, (2) Auto Idle Stop, and (3) Road Departure Mitigation System. All three of these systems have nearly caused wrecks for me several times. The Collision Mitigation Braking System (1) is especially dangerous for rear-end collisions to the vehicle using CMBS. Example, I was driving in heavy traffic in the middle lane on I-40 near Hermitage, Tennessee on 23 Apr 2026 with adequate distance between me and the car in front of me. A tractor-trailer was close behind me. Suddenly, a car in the lane to my right moved into the gap in my lane between me and the car that was at a safe distance in front of me. The CMBS activated and started braking the car. I pressed the gas pedal hard to try and maintain my 70 MPH speed to no avail. The tractor-trailer swerved into the lane to my left missing the rear of my car by inches, and avoiding a massive chain reaction collision of many cars. This was a near fatal event for me. Without CMBS, I would have simply held my speed steady until I could create a safe distance and ease into a safer position, possibly in the lane to my right, a much less eventful situation. The Auto Idle Stop (2) has a knack for shutting off the engine when I am trying to make a left turn in heavy traffic. After several near misses, I have learned to turn this system off when starting the engine (the default is on). The Road Departure Mitigation System (3) shakes the steering wheel if the system thinks you are moving out of your lane. It shakes the steering wheel to alert you. Twice, I was caught by surprise and overcorrected the steering when the Road Departure Mitigation System started shaking the steering wheel. So instead of staying in my lane, this almost caused me to go out of my lane and possibly collide with another car or a road barrier.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737767May 14, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION
The contact owns a 2021 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle's rear brakes rub significantly to the point of prematurely wearing out the brake pads. Additionally, the instrument panel is failing and displaying all warning lights, and the side mirrors flicker while driving. The vehicle was taken to a local dealer where it was diagnosed to be NHTSA Campaign Number: 20V439000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM) however, the VIN was not included in the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 75,670.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737702May 13, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
This car on April 2nd, 2026 did not stop. I had pulled into a parking lot. Parked in the same space I have parked in for the last 12/13? Years. Upon driving into the space .. I pressed my brakes down for the car to stop. It did not stop. The car kept going/rolling My husband the passenger told me to STOP. I heard him plainly say. I told him I am stopping. But the car would not stop. It kept going and rolling into a brick building at the end of the parking space. We braced ourselves. What else do you do when your car won’t stop I was probably goingb8 mph. Nothing fast. Not on the phone. 75 degree perfect weather in [XXX] I’ve had this car about five months. No problem at all until this incident never in my life had I ever had brakes to fail me. Well the brakes failed. Technology is built by men and programmed by men. I am a nine car Honda owner. This car has a brake technology problem. With all the technology, it should have stopped on its own. It didn’t. When brakes are applied technology should work. In this case technology failed. This car has a brake defect technology problem. Brakes were applied a car doesn’t have to have a recall on it for it not to have a technology problem. These cars are not perfect. Programmed and built by human hands. ImnsurevifvMr. Soichiro Honda sat down with me and did this problem with one of his cars.. he would surely say” I’m sorry that happened to you” I’m sorry you’re brakes did not work and they did not . American Honda needs to recognize accountability. I wish they would experience what I experienced. It would be a scary situation that is if you survived yrs, I’m sure if it happened to them. No car is perfect. This one sure isn’t. I no longer am an owner of this 2025 Honda Pilot. Death trap it’s gone to somebody else. My life is worth living Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11737429May 12, 2026
UNKNOWN OR OTHER
The vehicle experienced failure of the air conditioning system caused by an A/C compressor shaft seal leak on my 2021 Honda Pilot. The issue was diagnosed and confirmed by both an independent mechanic and an authorized Honda dealership. The dealership confirmed that the recommended repair is replacement/repair of the compressor shaft seal consistent with Honda Service Bulletin (TSB) 23-050. The vehicle and failed component are available for inspection upon request prior to repair. The failure created a safety concern because the inability to properly operate the air conditioning and defrost system can reduce driver visibility due to windshield fogging and create unsafe driving conditions during warm and humid weather. Excessive cabin temperatures can also negatively impact driver concentration and passenger safety during travel. Prior to visiting the dealership, my mechanic identified the likely issue as an A/C compressor shaft seal leak and advised me to bring the vehicle to Honda because it appeared to be a known manufacturer issue. The Honda dealership later confirmed the same defect after completing a paid diagnostic inspection. The vehicle has been inspected by an independent mechanic and an authorized Honda dealership service department. A case has also been opened with Honda Corporate regarding the issue and denial of coverage assistance though was told it could take several days to weeks to be resolved. Prior to the failure, there were no warning lamps or dashboard warning messages displayed. The first symptom was the air conditioning system no longer cooling properly when first used during warmer weather around May 2026. Because the A/C system had not been used during the winter months, the problem only became apparent once temperatures increased and the system was needed again. This appears to be a known issue already acknowledged by Honda through the publication of TSB 23-050 covering 2021 Honda Pilot models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737321May 12, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle: 2026 Honda Pilot – Mileage 20,847 Issue: Engine Failure, oil leaks, wheel alignment, air conditioning, major gas leaks from the engine, safety electronics alerts on front dash display are saying the vehicle is not safe to drive. History of issues: 03-11-2026: Car broke down while driving in [XXX] . 03-12-2026: Received call from Ira Honda service and was told they needed to replace the engine. 04-04-2026: I was told the vehicle was ready to be picked up. I started driving home and found the vehicle was all over the road. I returned to Ira Honda and once again was given a loaner. Also, the engine was leaking oil. 04-09-2026: Ira Honda called and said one of the engine gaskets was defective and they needed to replace it. They said that now the alignment was back in spec. I was told that the 3 yr engine warranty begins anew. When I got home I looked more closely at the alignment document and saw that the alignment was still slightly out of spec. I called and was told that it was the best they could do. 04-10-2026: air conditioning not working and asked for them to fix the alignment. 04-13-2026: I again brought the vehicle in for service. But was told there were no loaners available. I arrived at 9:30am and at 1:00pm. The A/C was fixed and determined the frame was not set correctly when they replaced the engine. This was the reason the alignment was off by so much. So the alignment was fixed. 04-14-2026: Leaking oil. So again, I had to return to Ira Honda. No loaner was available. 04-18-2024: Saturday morning and we smelled gas in the garage. Started the car and it took about a minute to start. Asked if it was safe to drive, Ira service said yes. 04-20-2026: Started the vehicle up and same issue occurred. However, this time gas was leaking out. It leaked in our garage, on our driveway and all over the street. Again fixed. 04-29-2026: Car again failed to start. During startup the car leaked a large amount of gas. It is still at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737184May 11, 2026
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
“The vehicle experiences phantom braking while driving, where the Collision Mitigation Braking System (CMBS) activates without warning even when there are no vehicles or objects in front of me. The vehicle suddenly brakes on its own, creating a major safety hazard and risk of rear-end collisions. The issue has happened multiple times during normal driving at different speeds. Warning lights related to the collision mitigation system and passenger airbag system have appeared intermittently. The blind spot monitoring system has also failed to properly detect nearby vehicles at times. The vehicle was previously taken to the dealership/service department and remained there for an extended period for inspection and attempted repairs, but the problem was not fully corrected. After getting the vehicle back, the same symptoms and braking issues continued. This issue puts myself, my passengers, and other drivers at risk because the vehicle may suddenly brake unexpectedly in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737146May 11, 2026
SEAT BELTS
The car is giving false alerts warning that a buckled seat is unbuckled in the second row seat behind the front passenger seat. It started the week of April 19, 2026 and it is happening more frequently now. It is very annoying and it is concerning that it might have an impact on the airbags. I haven’t contacted the dealership yet or made an appointment to have it looked at, but it can be available for inspection. It seems like this is a common issue with 2023 Pilots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737129May 11, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the brake pedal was unexpectedly engaged causing the vehicle to abruptly stop in ongoing traffic with no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front brake sensors had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred on multiple occasions. The vehicle was taken back to the dealer. The vehicle not diagnosed or repaired. The manufacturer was made aware of the failure, and multiple cases were opened. The contact expressed concern that the vehicle was hazardous to operate and that the failure could lead to a catastrophic crash. The contact also stated that the vehicle was unsafe to drive with the contact and the contact’s child inside. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736990May 11, 2026
UNKNOWN OR OTHER
Our sunroof on our Honda 2022 Pilot spontaneously shattered while we were sitting at a stop light. Nothing fell on it and nothing hit, it just suddenly shattered while we were sitting in the stop light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736941May 11, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My 2022 Honda Pilot failed to engage Drive after reversing, despite the Drive button being pressed. This resulted in an unintended backward motion & a collision with another vehicle. 1.What component or system failed or malfunctioned…? The Electronic Transmission Shift-by-Wire system (push-button shifter) failed to respond to a gear change request. Additionally, related electrical systems including the dashboard infotainment system & the integrated USB charging ports have malfunctioned. The vehicle & its components are available for inspection upon request. 2.How was your safety or the safety of others put at risk? The vehicle experienced unintended motion. While attempting to move forward in a parking lot, the vehicle remained in Reverse despite selecting Drive. This failure led to a low-speed collision with a truck’s tow hitch. This defect creates a high risk of crashes, injuries to pedestrians, or property damage because the vehicle does not move in the direction the driver has selected. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle was previously serviced at a Honda dealership for a radio/infotainment recall. Since that service, the transmission has failed to engage Drive multiple times at random. 4.Has the vehicle or component been inspected by the manufacturer…? The vehicle was inspected during the initial recall fix. And brought back because after the fix because the charging port stopped working/continued screen glitches. Following the recent collision, it is awaiting further inspection by a Honda dealership to determine the extent of the mechanical failure. 5.Were there any warning lamps, messages prior…? Symptoms began after the recall fix & included intermittent electronic failures of the charging ports/screen. There were no specific transmission warning lights prior to the gear selection failure; however, the persistent electrical issues in the dash area suggested a systemic electronic malfunction.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11736897May 10, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
I turned my car on one day and warning lights for all of my safety sensing features came up. Intermittently they work for a little bit. I brought it to the dealer, and they said that there was damage to the sensor, but there has been no damage to the front end of the car. Their reply was perhaps a pebble came up from the road while I was driving. It seems to me that that is a fault in the manufacturing if it is that easy for all of the sensing features to stop working. I attempted to sort this out with the dealer and with Honda corporate offices with no luck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736480May 8, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
About a month ago, I started my Pilot and the dash lit up. The adaptive cruise control, emergency braking, lane keeping assist, Lane departure, forward collision warnings all flashed on the dash- no previous warnings. Subsequently, the cruise control will not work at all. I had the system scanned by a Honda certified mechanic and it showed and internal cameral failure. This is a known issue across many Hondas and is a very costly repair at close to $2000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735948May 5, 2026
SEAT BELTS
Right and center rear passenger seat belt sensors are malfunctioning. Despite passengers wearing their seatbelts, the dashboard and warning alarms signal that they are not wearing their seatbelts. I am concerned for the safety of my children who need to be in the back seats and fear that the seat belt system and sensors are not reliable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735895May 5, 2026
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
The contact owns a 2025 Honda Pilot. The contact stated while attempted to park the vehicle into a park spot occupied with her husband and granddaughter in the vehicle, the vehicle acceleratored independently causing the vehicle to crash into a brick wall. The contact stated that no air bags were deployed in her vehicle. The contact stated her granddaughter sustained a cut near her right eyebrow. No medical attention was required. The contact stated that a police report was filed. The contact mentioned that the vehicle was towed to a collision center. The manufacturer was notified of the failure and they are investigating the matter. The approximate failure mileage was 10,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11735767May 5, 2026
ELECTRICAL SYSTEM
This is the recall information on the Honda site. The failure of the backup camera on our vehicle is what is described in the recall, yet the Honda site does not include our vehicle. I request that our vehicle be included in the covered repair. Quoted from the Honda site: 2019-23 Passport/Pilot MOST FAKRA Service Cables Safety Recall NHTSA Recall Number23V-431 MFR Campaign XXX Campaign Description2019-23 Passport/Pilot MOST FAKRA Service Cables Safety Recall Recall Date06/15/2023 Recall Status17 Character VIN Required Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2019-2022 model year Pilot and 2019-2023 model year Passport vehicles. The Media Oriented Systems Transport (MOST) communication coaxial cable was improperly designed and manufactured, resulting in deformed terminals and potentially causing poor, or lost, connections intermittently between the audio display unit and the vehicle cable connector. Safety Risk If the MOST communication is lost for more than 20 seconds, the rearview camera function will fail when the vehicle is in the reverse gear, increasing the risk of a crash or injury. Remedy Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will install an improved MOST cable harness between the existing display audio and vehicle terminal connections and a straightening cover over the vehicle cable connector to properly connect the audio display unit. Owners who have paid to have these repairs completed at their own expense may be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA. For additional questions, owners may contact American Honda's Customer Support & Campaign Center at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot