Honda Pilot Complaints

9,418 consumer complaints on file.

#11633800January 3, 2025
ENGINE
There is a current recall for the engine rods, my vin is not included in this recall but I have an engine that needs to be replaced due to this @126,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633879January 3, 2025
FUEL/PROPULSION SYSTEM
Fuel injector is causing AWD error. No longer able to use the auto start on vehicle. Sometimes vehicle will not start. Unsure if that was due to the fuel pump recall either. Fuel pump has been replaced. Check engine light is still on and last time we had it checked it was due to fuel injector. The fuel injector was part of a recall for the year and model of our car but Was told our VIN was not part of the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633949January 3, 2025
ENGINE
Sudden Engine Failure. Possibly connecting rod related
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633956January 3, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Late 2023 our Honda Pilot Touring had all lights and dash display systems come on while driving in town. The vehicle became extremely jerky and wouldn’t drive more than 15mph. Major engine vibration and systems failures. Had this happened while on the freeway it could have been a catastrophic accident. There were no symptoms prior to this issue happending. We towed the vehicle to Honda and they told us the cam shaft had worn out and needed to be replaced. The vehicle had just over 100k miles. Cam shaft and the cover were replaced as Honda admitted to poor tolerances in the manufacturing and this being a know issue. They never recalled only made the issue a service notice to dealerships. Well, about a year later and our Honda Pilot experiences the same issue. We have it towed to Honda and they say the engine is a complete loss. Needs a cam shaft again. Has a crack in the engine block. Has a fluid leak into the engine from the rods and piston area. Total loss and they want 15K to replace. We reach out to Honda of America for assistance in July of 24 and it took them over 3 months to respond and offer ZERO assistance or help. This issue is a known problem and we believe our engine is in the situation it is due to poor manufacturing and the previous issue with the poorly machined camshaft. It’s become clear that Honda doesn’t intend to build engines that last long and they no longer intend on supporting their customers who spend hard earned money expecting support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633982January 3, 2025
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled; the vehicle returned to normal operation several minutes after the failure had occurred. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission fluid needed to be flushed and refilled. The vehicle was repaired; however, the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 35,987. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633989January 3, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
Shifting from 1st, 2nd, 3rd gears is delayed/hesitant. Extremely noticeable at low speeds when releasing accelerator or braking. Unable to predict speed when coming to a smooth stop, occasionally feels like it lurches forward when it tries to downshift upon braking. Desperately needs software update to TCM, as mentioned hundreds of times elsewhere online. Does not 'train' itself to mitigate this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633571January 2, 2025
ELECTRICAL SYSTEM
I was driving the car and suddenly it stopped working in the road luckily I was near my home when it happened it was due to my alternator dying without any warning besides a low battery warning on my car I later took it to the dealer and was told it was due to a oil leak on the alternator luckily I was not on the turnpike or the expressway or I would be dead
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633756January 2, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving at freeway speed the gauge cluster including speedometer, gear selection, and navigation system shut off. The speedometer area was blank and the navigation screen said "network connection lost" No MOST network. It began to come back on a minute or 2 later. The MOST cable recall work has been done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633491January 1, 2025
POWER TRAIN, ELECTRICAL SYSTEM
There is an auto start/stop feature on my 2018 Honda Pilot. I’ve owned it new since July 2018. My wife and I have experienced the same issue both together and separately. The auto stop feature will engage with the break depressed, but the auto start function will not always engage when the break is released. This has left us stranded in the middle of intersections in the middle of left turns with oncoming traffic driving around us, stalled on the freeway with cars whizzing by us at 70+ MPH blocking the fast lane, blocking congested one lane roads with no recourse for drivers behinds to get around us, etc. This feature stops the engine but periodically does not allow it to turn back on. With the engine stopped by this feature, but not shifted to park/ neutral, pressing the ignition start/ stop button does nothing. Shifting to park, and pressing the ignition start/stop button significantly delays removing the road hazard now created by the vehicle’s now dangerous location. To further complicate the matter, the engine starting has, on many occasions, taken multiple minutes to start, endangering myself, my wife, my four children, and other family / friends on too many occasions to count. My local dealership recommended replacing the vehicles battery, even though I had no other battery related problems. I did, in fact, follow that recommendation, only to have the same problem persist. I have encouraged my wife to disengage this feature proceeding forward, but the feature automatically resets itself everyone the ignition is started. This becomes problematic if the feature is forgotten to be turned off or, due to placement of the features button, the feature is inadvertently re-engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633500January 1, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My Honda Pilot has a previous recall for the infotainment system. Recall # 20V439000 or Honda recall # T89. I purchased this vehicle used in June 2024 with the knowledge this recall had been repaired. After driving the vehicle for a short time, the infotainment system started having an issue again. We have taken the vehicle to the dealership 3 more times to get this corrected, but it is still an ongoing issue. This infotainment system recall impacts instrument panel control module software which makes this a safety issue. I am submitting this form to create a formal complaint for lack of repair after multiple attempts on a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633307December 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated that while operating the vehicle, there was a loud knocking sound coming from the engine compartment with the check engine warning light illuminated. The contact diagnosed a misfire in cylinder #3 and replaced all the spark plugs and coils; however, the failure persisted. The vehicle was later towed to the local dealer who diagnosed that the connecting rod bearing had failed. The contact was advised that the engine short block needed to be replaced. The engine short block was replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633360December 31, 2024
STRUCTURE:BODY, SERVICE BRAKES, WHEELS
Lamont sold me a lemon vehicle. Lamont managed to get a false inspection form and provided it to me and stated the vehicle has passed inspection. Once vehicle was taken to multiple mechanic shops to find out if its even able to be fixed and as 3 mechanics stated I was sold a lemon car and they are "Unable to fix" the problem. Lamont was contacted on multiple times through calls/text msgs, and voice mails and as of today none of my calls were answered. Lamont then blocked my number and continued to avoid me and the car situation he put me through. I've been trying to reach him every day since the last time he gave me the vehicles documents. I am filing this report to the best of my knowledge with the information he gave me for the vehicle. I would love to get a refund back of all my money spent for this vehicle that was sold to me as a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633287December 31, 2024
ELECTRICAL SYSTEM
Audio and backup camera panel popping noise and disconnects whole panel causing it to go black , which includes the backup camera. Extreme safety issue with no backup camera .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633076December 30, 2024
ENGINE
Honda service determined there is a failure of the number 5 cylinder connecting rod bearing. This could pose a safety issue if it had continued to be driven. We have also seen through news and online forums that this is a known, systemic issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633022December 30, 2024
AIR BAGS
The airbag warning light came on the 2022 Pilot Special Edition. The vehicle just hit 50,000 miles and has never been in an accident. The Honda dealership stated the SRS Control Unit had failed and needed to be replaced. I was told it was not safe to drive as the airbags may not deploy in an accident. The vehicle stayed at the dealership until the repair was done. Vehicle taken in on December 26, 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632870December 28, 2024
ENGINE, FUEL/PROPULSION SYSTEM
I purchased my 2017 Pilot new from Honda. Around 10,000 miles a code appeared and said Emissions problem and a picture of my engine. I immediately called Honda and took in to service dept. They said my fuel injectors need to be replaced and gave me an extended 150,000 warranty on injectors. Everything ok for awhile…until I hit around 60,000 to 80,000. The emissions engine light came on suddenly then after a few drives/ turning off then on engine it went away. I talked to Honda about this concern they said if light not staying on could be nothing more than a misfire or need to do a tune up. I did the required tuneup …. Emissions engine light still appearing off and on. Now the emissions engine light hardly goes off and has been doing this since around 117,000 miles and I just recently having issues with key faub auto start working since this engine light on … it now won’t work. I took to Honda again recently and they wanted to do the diagnostic test to see for sure the codes. Honda still can’t determine what the issue is… Honda says my injectors, catalytic converter passed the tests. Honda at a loss and so am I. I’m afraid my engine could fail me while driving with my family .., and I take my car to the place that should be able to fix and they don’t even know what’s causing the engine problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632693December 27, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632696December 27, 2024
POWER TRAIN
My husband was driving on the highway to a competition for our daughter. He said the Transmission System Problem light came on 4 different times in 20 minutes. This had happened once while I was driving last year and had never happened again. We took it to our local transmission repair shop and the guy could not get it to repeat and the transmission worked as it should when he was testing it. He said it's something that he thinks is happening on the 6th speed that the rpm is not going to where it should. He said if it continues, we will have to put a new transmission in which will cost around $6000 and we are obviously past the Honda warranty. Looking online, it seems like many pilot owners of the same year are having the same issues. I would like to issue a complaint that Honda needs to extend a warranty for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632705December 27, 2024
SUSPENSION, FUEL/PROPULSION SYSTEM
A few years ago I was told my fuel injectors needed to be replaced. Last month, I was told that my suspension needed to be replaced and it wore out. Shortly after that my struts were leaking and making noise. I do not drive my car over rough terrain, just regular street driving and I get my vehicle maintained regularly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632706December 27, 2024
POWER TRAIN
The contact owns a 2017 Honda Pilot. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond, rattled, jerked, and shuddered. There was no warning light illuminated. The contact stated that the failure mainly occurred while driving at 15 MPH and higher speeds. The contact stated that the Push to Start button was inoperable intermittently. A message advising that the Push to Start button was defective was displayed. The vehicle was taken to the dealer, where the transmission fluid flush was performed on several occasions as recommended by the dealer; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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