Honda Pilot Complaints

9,418 consumer complaints on file.

#11634586January 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634610January 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving and depressing the accelerator pedal on several occasions, the vehicle failed to accelerate as intended and the vehicle hesitated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634620January 7, 2025
ENGINE
Unknown, I was driving on the Highway when all of a sudden my car came to a stop with the engine smoking up. I had it tow to my house and had my brother in law who is a car mechanic come check and he states that it is the connecting rod bearing. We see recalls on it for other same car model and year, but not for my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634628January 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was hesitating while driving. The contact stated that the check engine warning light was intermittently illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634285January 6, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact stated while driving and going over a bridge, the brake pedal was depressed, and the vehicle lost motive power. The contact stated that the vehicle idled for a few seconds and then the engine shut off. The contact stated that the failure had occurred while at a stop sign. In addition, the contact stated that several unknown warning lights were illuminated. The contact stated that the failure had occurred several times. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure and advised the contact that parts were not available. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634309January 6, 2025
ENGINE, POWER TRAIN
Engine failure consistent with recall 23V-751, and would like this included in NHTSA investigation RQ24013. Lost acceleration and check engine light came on. Pulled off of Interstate, turned off vehicle and restarted. Check engine light was off and vehicle accelerated normally for about 5 minutes. Then problem repeated with increased engine noise. Was able to limp the vehicle at no faster than 40mph to Honda dealer in Napleton, IL. River Oaks Honda of Napleton is able to verify the problem. Safety of occupants was put at risk due to large volume of traffic on [XXX] during holiday season and inability of the vehicle to maintain required minimum speed. Symptoms of this problem did appear in May 2024 and was diagnosed as P0369. Front bank camshaft was replaced by Hendrick Honda of Sarasota. Symptoms appeared again in October 2024 and vehicle was brought to John Hinderer Honda of Newark, OH. They diagnosed that the intake and exhaust valve lash was out of spec and they performed an intake and exhaust valvestand adjustment. This vehicle was well maintained and serviced by Honda dealers whenever problems appeared. I don't understand why previous diagnosis & repairs, which were costly, did not correctly identify the root cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634348January 6, 2025
ENGINE
The cars RPM continuously os ul and down while driving causing the car the continously jerk while driving. Which has been to the shop two times for the same issue. The car hesitates a lot when pressing the gas as if it's lost power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634380January 6, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634400January 6, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634403January 6, 2025
POWER TRAIN
The contact owns a 2020 Honda Pilot. The contact stated that while his wife was driving 30 MPH, several unknown warning lights flashed on the instrument panel and the vehicle went into LIMP Mode. The contact stated that the message "Pull Over When Safe" was then displayed and the contact's wife pulled over, restarted the vehicle, and drove to the residence. The following day, the vehicle was taken to a dealer who discovered a misalignment between the 4th and 5th gear, causing the transmission failure. The contact took the vehicle to an independent mechanic where the transmission was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634422January 6, 2025
ENGINE
Crankshaft froze. Engine totaled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634428January 6, 2025
FUEL/PROPULSION SYSTEM
My issue is with existing recalls of the following: 23V-431 & 23V-858 in that replacement parts are NOT readily available according to multiple phone calls to a local dealership. The dealership responded by placing one on a waiting call list. I’ve owned this Honda Pilot over a year and have FIVE such notifications from Honda America. It is like they prefer I sell it or wreck it to get from under all these notices. Does NHTSA have legal authority to fine or demand Honda America conform to build replacement parts in straight forward i.e., as soon as possible. The vehicle surges up and back when climbing hills or attempting to pass. It is very disconcerting at the least or dangerous at worst. I will appreciate any help NHTSA can provide to get more fuel pumps with proper impellers out quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634432January 6, 2025
ENGINE
Unknown, I was driving on the Highway when all of a sudden my car came to a stop with the engine smoking up. I had it tow to my house and had my brother in law who is a car mechanic come check and he states that it is the rod bearing. We see recalls on it for other same car model and year, but not for my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634450January 6, 2025
ENGINE
The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the accelerator pedal was depressed, the vehicle lost motive power. The contact stated that the failure occurred while on a four-lane highway. The contact stated that later, several unknown warning lights were illuminated. In addition, the contact's minor child was an occupant of the vehicle when the failure occurred. The contact and a nearby driver pushed the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The contact was informed by the tow truck driver that the failure was engine failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was scheduled for diagnostic testing. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 141,496.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634465January 6, 2025
SEATS
My car is showing no signs of having any problems. I do however use this car for my business and have not been able to use it because of this recall. It has been a little over a year since it got recalled and I call every week just to get rejected time and time again. This car has been out of service in my business since I am not allowed to use it when any recalls are pending.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634239January 5, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The sensors stopped working when the infotainment screen went out. It goes out all the time. Honda knows of this issue but does nothing to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634238January 5, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
None of the safety sensors were working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634223January 5, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Brake system light on, Adaptive Cruise Control problem and Road Departure mitigation system problem error messages. Brakes light turn on randomly, even when car is off. This intermittently causes issues with acceleration pedal not responding while driving as well as being able to start vehicle without depressing brake pedal which is a major danger if kids are inside and pushes the button. Unable to accelerate when needed also causes problem that can lead to a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634037January 4, 2025
UNKNOWN OR OTHER
The back up camera is not working properly. It shows a lot of colors (green , purple) while blocking the rear view in the back up screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634098January 4, 2025
FUEL/PROPULSION SYSTEM
It’s been over a year my vehicle has a recall for the fuel pump module and it has not been replaced. I have taken it to Honda multiple times and I am told they do not have the part. I did read the information provided on your website. What has to happen in order for the fuel pump module to be replaced?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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