Honda Pilot Complaints

9,418 consumer complaints on file.

#11637363January 21, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the accelerator pedal, the pedal vibrated, the engine revved up, and then suddenly emit a lower vibrating noise as if the RPMs had dropped. The main communication screen displayed several safety features like the crash avoidance and the back-over prevention camera were malfunctioning intermittently. The warning of low brake fluid was illuminated despite brake fluid level been at the normal range. The dealer was contacted and confirmed that the part was not yet available even though the remedy stated that due to a limited supply of parts, the manufacturer was prioritizing the repair of vehicles experiencing failures, such as difficulty starting, engine hesitation while driving, or an illuminated check engine light. The contact spoke with a second dealer, AutoNation Honda Hollywood (2400 N State Rd 7, Hollywood, FL 33021); who confirmed the same information. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637483January 21, 2025
ENGINE
2016 Honda Pilot engine failed due to connector rod failure, consistent with limited VIN recall for same model and year. Vehicle was inspected by Capital Honda in Okemos, MI and engine failure diagnosis via connector rod failure Incident was sudden without prior indication of issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637512January 21, 2025
AIR BAGS
Approximately 12 months ago (01/2024), we received a notice that the airbags have been recalled. We've attempted to have the car serviced many times but the Honda Dealerships keep saying they do not have the part in stock. In October, we ramped up our calls (called approximately 8 times) to have it resolved to a specific dealership in Countryside Illinois and continuously they say they do not have the part in stock and to call back in 2 weeks. Then it turns into to call after the new year and we've called twice this year and still no inventory. They inform us that the part is coming from Honda USA and they are only sending a few to select dealers. They do not offer to inspect, take our information or offer any options with this risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637020January 20, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
I am a retired car dealer and have driven hundreds of different cars but have never had this happen before and Honda tells me it is normal which I know is not the case! when I am driving on any kind of road flat or hilly when opposing traffic is on coming, the yellow light flashes and beeps and occasionally the steering wheel also vibrates. this false warning light indicating an impending head on collision is unsafe and not how the car is designed to work. my belief as a a retired honda dealer ( 1982- 2020) is that Honda does not know how to fix it and says that it is normal so they do not have to fix. please make them fix this serious flaw so that we can drive our 2020 Honda's with out this false warning light. Honda knows they have a problem! sincerely [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636903January 19, 2025
ENGINE
Noticed rattling/knocking noise roughly in the area behind glove box around 1000-2000rpm or under load (e.g. driving uphill) when I took possession of vehicle around 18k miles. Had multiple shops/mechanics insist it was normal driving sounds. Noise became louder and more consistent. A Honda mechanic suspected a connecting rod bearing failure after a test drive and indicated it MIGHT be covered under recall. Took back to Honda dealership where technician found copious metal shavings in oil pan and irreparable crankshaft damage. Confirmed that this VIN is NOT currently covered by a recall. Recommended replacement with short block or USED engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636736January 18, 2025
SERVICE BRAKES
While driving and starting to brake the whole dashboard lights up stating there is brake failure. And low brake fluid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636508January 17, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636518January 17, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636384January 16, 2025
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? "Keyless Start System" message has been haunting me for close to a year now. Yes, available for inspection and has been by a local Honda service center. How was your safety or the safety of others put at risk? I was left stranded when my vehicle would not start. Battery jumped and I was able to get on but the issue is not my battery, it is the start/stop electrical malfunction that so many others have cited experiencing. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and I've scheduled an appt. with local service center (again). Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, Keyless Start System problem which originated in 2023. The warnings fluctuated for a while intially but have been on since my car would not start as reported above. This incident took place a few weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636286January 16, 2025
ENGINE
Main bearing failure causing crankshaft to seize
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636070January 15, 2025
FUEL/PROPULSION SYSTEM
Recall 23v-858 it has been longer than 6 month on a wait list and was told it will be 6 months or more for completion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636155January 15, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, AIR BAGS
After contacting the dealer several times, I’ve been told the parts for the recall are unavailable and it has been more than 6 months. The recall is over air bags that may not deploy correctly. Additionally, the electrical panel is periodically going out, the electrical on the seat isn’t working, and the car charger isn’t working. Finally, the car hesitates when going from reverse to drive. It won’t go and then I have to press the accelerator hard and then the car jumps. This is after I’ve had the radio fixed for incessant crackling from a different recall. The car seems unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635795January 14, 2025
POWER TRAIN
This vehicle has shown juddering and difficulty with shifting gears, especially on an incline, although it RPMs will speed up and slow down even while traveling on a flat road at a consistent speed. The Honda dealership stated that the course of action is to drain and fill the transmission 3 times to the tune of $550+ and Honda Corporate claims this is "Routine Maintenance", which it is not. I have an extended warranty which would cover the torque converter but will not cover this fluid. As many other posts have indicated, this is not an issue limited to the 2016-2019 Pilots, but that it extends to 2020s as well. Continuing to escalate this with Honda Corporate, and will pull in my state's Attorney General for these unfair practices of lack of warranty coverage for a known issue that is due to manufacturing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635882January 14, 2025
SEATS
In March of 2018, a recall came out for the electric motor and and mounting bracket on the driver side seat adjustment. We purchased this Pilot new in September of 2018. The seat motor has quit working, but we cannot find the recall anywhere. It seams to me like we should be able to get it recalled and get the motor and bracket replaced!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635886January 14, 2025
ENGINE
Rod bearings failed causing metal fragments to enter causing engine failure. Inspected by local Honda dealership. They recommended that we place a claim with Honda Corporate. Claim was denied. We ended up paying to replace the engine out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635949January 14, 2025
ENGINE
We were just told that the engine rod bearing on our 2016 Honda Pilot is going out. I see that the 2018 and other years have had recalls on this issue. I have read on different forums that owners of the 2016 are also having this problem. Can the 2016 please be included in the recall? Thank you, [XXX] and [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635997January 14, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
We have always taken great care of our Pilot, regular oil changes, tire rotations, checking the fluid levels. Just before we went on vacation, our Pilot's check engine light came on and started blinking under normal driving conditions. When we hooked up the code reader, it was for a misfire in the second cylinder. Having changed the spark plugs about 30-40k before this incident, we tested the plugs and assumed it was the coil. We changed the coil. After returning from vacation, we drove the car minimally yet after about 40-50 miles, the code returned with knocking sound. We had the car towed to our residence...to find the same code. We inspected the plug and coil, no issues were present and the code was cleared. The next day, the code came back on and the engine was knocking very loud and had definite performance issues. I checked the Honda recall page and our car had no open recalls. I noticed that other Pilots with the V6 engine in our model year range were included an investigation by the NHTSA. Our mechanic drove our pilot for 30 feet and immediately called me to tell me that he would not suggest even spending money on diagnosing the problem....as he believes the engine is a total loss. It seems unfair that Honda would not address this issue as it seems a wide spread problem after a simple google search.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635832January 14, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2024 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V900000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635625January 13, 2025
FUEL/PROPULSION SYSTEM, ENGINE
The vehicle has stalled and had poor acceleration since we purchased it in 2018. The fuel injectors were replaced within the first two years, but continued to have the same problem with stalling and poor acceleration. Additionally, the catalytic converter starting giving error codes. Honda finally attributed the problems to faulty fuel injectors and fuel pump. The fuel injectors have been replaced for the second time and after waiting over a year for a fuel pump, parts have finally become available, and it is scheduled to be replaced next week. In the meantime, the catalytic converter has had to be replaced. I have heard that others have had similar issues with catalytic converters going bad earlier than they should and have had mechanics say that these fuel injector/fuel pump problems could be causing the issue, or possibly that the catalytic converters are faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635715January 13, 2025
ELECTRICAL SYSTEM
Backup Camera not functioning. Black screen when car is in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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