Honda Pilot Complaints

1,017 consumer complaints on file.

#11744903June 17, 2026
STEERING
Vehicle: 2026 Honda Pilot Elite AWD Current Mileage: ~3,850 miles Persistent component defect and failure within the steering column assembly, specifically involving the steering clock spring (cable reel assembly). The vehicle experiences an audible clicking, rattling, and binding sensation during normal steering wheel rotation. Authorized Honda dealership warranty repairs have failed to remedy the issue due to replacement parts failing immediately upon installation. Chronology of Failures: 1- 05/04/2026 (2,078 miles): Vehicle brought to Hennessy Honda for stiff steering and a loud clicking noise. Technicians noted the steering cable gear was making noise and binding. The column was adjusted. 2- 05/20/2026 (2,509 miles): Clicking worsened significantly across full left-to-center rotations. The dealership diagnosed a defective clock spring and replaced the Cable Reel Assembly (Part: 77900-T20-E61). 3- 06/08/2026 (3,847 miles): The brand-new replacement part failed immediately. Vehicle returned with identical clicking and a new "whoosh" plastic scraping noise. Dealership replaced misadjusted steering column trim pieces to stop the scraping but confirmed the steering wheel click remains active. Safety Risk: The dealership service department explicitly stated that the current production batch of factory replacement clock springs contains an inherent manufacturer defect, meaning new replacements fail out of the box. The clock spring maintains the continuous electrical connection to the driver’s steering wheel airbag, horn, and driver-assist controls. A mechanically binding ribbon cable reel presents an imminent risk of snapping or shorting out. If the cable fails on the road, it will instantly deactivate the driver's front airbag, rendering a critical safety restraint system useless in a crash. Requested Action: Compel Honda to investigate 2026 Pilot manufacturing lines, fast-track an updated/redesigned cable reel part number, and issue a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744775June 17, 2026
UNKNOWN OR OTHER
This vehicle is equipped with Auto Engine Idle Stop. When stopped at a light or stop sign the engine shuts off and restarts when the accelerator is pressed. We stopped at a light and when began to move forward again, the engine did not fully restart and lunged a bit. I tried several times unsuccessfully to restart the engine. Traffic was all around us so I was lucky enough to limp it across the intersection and get into a turning lane out of the traffic flow. After a couple minutes I was able to get the engine started and continue home. I called the dealer service department immediately and was told they had never heard of such occurrence. After researching online I found many posts and comments with the same problem going back possibly 10;years. How could Honda not know about this problem when many have experienced it? I contacted American Honda and felt brushed aside. Imagine sitting at a light, not getting the car to start and a semi rolling up behind. This could be a disaster waiting to happen. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744643June 16, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
Slowed down to turn right into a parking lot, power steering suddenly disabled and multiple warning lights appeared on dash. Warning messages stating auto brake system disabled, lane departure assist disabled, hill assist and start disabled, and more warning lights. Steering suddenly became difficult and dangerous with moving traffic behind me. Pulled into a parking lot and restarted car multiple times. After more than 10 minutes and restarting vehicle, power steering came back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744492June 16, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The Multipurpose front camera just went out and a series of many warning lights came on in my Honda Pilot. The camera just stopped working for no reason, with no warning and never an issue before. I took my Honda Pilot to the Honda Dealership service department to have it checked and resolved. The dealers resolution was quoting me $2,000.00 just for the camera, with no labor or calibration, that is extra. They told me its a glitch in the Honda's system and that's probable why the camera stopped working. They told me they are not responsible for the camera and won't replace it. They showed no concern for safety and I had to pick up the vehicle if I did not replace, at my cost, the $2000.00 camera plus labor and calibration which may be around $3000.00 all told. I can't believe that if this is a known problem to Honda and Honda is aware of it in their system, why aren't they responsible to replace a faulty manufacturing problem. Honda is passing their problem to consumers at a cost of $2000.00 just for a camera. This should be unacceptable and it is outrageous the fact that Honda knows of a problem in their system that creates a safety problem and still are allowed to have the financial burden put on the consumer with no accountability. I had 2 other recalls on file and nothing was done. With the warning lights on, I am very concerned of the major safety issue. I don't believe, I as a consumer, should be responsible for the cost of a manufacturing issue. Now I have a vehicle with a safety issue and an extremely high cost resolution. I wanted to inform you because I believe that I am not the only person this has happened too and hopefully you can address this issue with Honda. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744165June 15, 2026
VEHICLE SPEED CONTROL
The contact owned a 2022 Honda Pilot. The contact stated that while reversing into the garage, the accelerator pedal was depressed and the vehicle continued to accelerate before crashing into the garage. On another occasion, while driving into the parking lot, the brake pedal was depressed; however, the vehicle independently accelerated and crashed into a store. There were no warning lights illuminated. The driver was not injured but sought medical attention at the hospital and was treated for three days. A police report was filed. The air bags did not deploy. The vehicle was towed to a tow lot. The contact was informed by a friend that the failure was related to the throttle body. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was towed to an unknown location and deemed a total loss by the Insurance provider. The failure mileage was unknown. The VIN was not available.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11743873June 13, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The car brakes for cars parked on the side of the road when using cruise control if the road curves. Today, it braked on train tracks while there was nothing impeding our path for at least a mile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743777June 12, 2026
SERVICE BRAKES
The contact owns a 2025 Honda Pilot. The contact stated that while driving approximately 30 MPH on a clear day, the braking system activated without driver input and caused the vehicle to come to a sudden stop. There were no other vehicles, pedestrians, or objects nearby to cause the automatic braking system to be activated. The sudden braking was recorded by the Insurance App. Due to the abrupt stop, the contact struck her head on the steering wheel when the vehicle jolted forward. The contact stated that the seat belts failed to respond or properly restrain the contact during the failure. There were no warning lights illuminated. The vehicle resumed normal operation after the failure. The local dealer was contacted, and a service appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was notified and opened a case about the failure. The manufacturer advised that a representative would provide a follow-up call. The contact was additionally provided with the telephone number for Roadside Assistance. The failure mileage was approximately 17,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743473June 11, 2026
SERVICE BRAKES
Brake system error displayed on dash. Hill decent system error. Dealership was unable to diagnose and had to replace 2 major wiring harnesses under the dash to clear light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743410June 11, 2026
ENGINE
In November 2025, my 2021 Honda Pilot started experiencing stalling while driving, hesitation when accelerating, and sudden power loss while idling. I took the vehicle to my local Homda dealership and each time they dismissed the problem, indicating that they could not find any issues. On 4/24/26, the vehicle experienced sudden engine failure in the middle of moving traffic. There were no warning lights or dashboard messages leading to the issue. The vehicle was towed to the local Honda dealership, where they kept the vehicle for a month and charged over $20,000 for a repair (not replacement). Ten (10) days after picking up the vehicle from the dealership, the engine locked and seized again on 6/9/26 in the middle of traffic and nearly caused a serious accident with 3 other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743383June 11, 2026
SEAT BELTS, SEATS, UNKNOWN OR OTHER
The second and third row seats do not recognize when passengers are exiting the vehicle. All second and third row seats cause the seat belt warning to go off multiple times even when there are not passengers in the vehicle. Car in park does not mitigate this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743365June 10, 2026
SEAT BELTS
Seat belt on rear passenger side seems like it is clipped in but car dings with red warning sign that seat belt is not fastened. I am worried that the seat belt is not working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743077June 9, 2026
UNKNOWN OR OTHER
Automatic transmission problem. Got onto freeway as I started to pick up speed the car did not go out of first gear. I could hear it. The car would not move forward at all. It felt like it was in nuturel. I was able to pull over side of road. This happened about last week may 2026. This also happened about 6 months ago. I bought this car in 2022 hardly any miles on car. There is a defect in transmission. If I was on busy highway I would of gotten hit for sure. Transmission problem. car not shifting to higher gear when getting onto freeway!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743058June 9, 2026
SERVICE BRAKES
One day my wife was driven the car to a friend on [XXX] push the brake pedal and the car fail to stop, thank GOD the cars in front of her moved before impact for . She took the car to the dealer, she asks if any recall for power break buster .They reply NO. She ask how much is to check the problem with the breaks. They reply $ 350 just to tell her the problem . The repair is $1000 dollars or more .She took the car to King Muffler Hollywood were they drove the car to see the complain . They check the car give her an Price for $ 880 for parts and labor . After 3 mounts she whent to the Nation wide honda to see if is any reimbursement . They told her to call Honda Corp.we call Honda Corp says NO . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743002June 9, 2026
POWER TRAIN, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I am filing a safety complaint regarding a 2024 Honda Pilot Touring with approximately 46,000 miles. The exact component or system that failed is currently UNKNOWN. My best assessment is that this may involve the electrical system, powertrain, engine control/software system, charging system, Auto Idle Stop system, or another related vehicle control system. The vehicle is currently available for inspection upon request. The vehicle has had intermittent multiple warning lights appear on the dashboard. On June 7, 2026 around 9:00pm, while the vehicle was in Drive, the vehicle shut off/lost power. This created a serious safety risk because the vehicle was being operated when the shutdown/loss-of-power event occurred. I am concerned this could happen again while driving, including at freeway speeds or while transporting a child. The problem has not yet been reproduced or confirmed by the dealer. The vehicle was taken to a Honda authorized dealership for inspection. The dealership advised that the battery tested fine and that no diagnostic trouble codes were found so far. Diagnostics are still pending, and as of this complaint, no confirmed cause, diagnosis, or repair has been provided. The vehicle has not been inspected by police or insurance representatives. American Honda Motor Co. has been contacted, and a case has been opened regarding this concern. Warning lamps/symptoms did occur before the shutdown/loss-of-power event. The vehicle had intermittent multiple warning lights on the dashboard before/around the time of the incident. The warning lights first appeared on or around June 3, 2026. The shutdown/loss-of-power event occurred on or around June 7, 2026. I am requesting that NHTSA document this safety issue involving a 2024 Honda Pilot Touring shutting off/loss of power while in Drive with no confirmed diagnosis or repair at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742871June 9, 2026
SEAT BELTS
The middle right side passenger seat belt alarm is going off and indicating it is not clicked when it is. I have had my [XXX] son and [XXX] daughter (different weights) sit there and the alarm will go off constantly indicating their seat belt is not fastened. I have also had adults who were heavier sit there as well and its doing it constantly. The alarm will not shut off and flashes on the dashboard that it isn't fastened. Is there an issue with others? I have used canned air to blow out the seatbelt thinking there may be something inside the latch. When this first started beeping it would only beep a few times and indicate it wasn't fastened. Now the alarm keeps beeping and you can't even sit in the seat due to the alarm constantly going off and indicates not buckled on the dash board. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742607June 7, 2026
ENGINE
We had the engine serviced for recall on stop start issue on 12/4/25. On May 15, 2026 the engine failed. The dashboard came on with every warning light and a mechanic said the engine was knocking and had to be replaced. Honda denied any issue and said the timing belt had to be broken. The mechanic confirmed no issue with timing belt and said you can’t start the engine if the timing belt was broken. The mechanic said the engine was knocking and had to be replaced because the car could no longer be driven safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742532June 7, 2026
STRUCTURE:BODY
While driving, our moonroof spontaneously shattered. Is that
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742351June 5, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My dash is lit up like a Christmas tree. The CMBS has a serious issue, every safety feature has been disabled. Please refer to the he provided picture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741480June 2, 2026
UNKNOWN OR OTHER
Driving on freeway, at speed limit. All was clear. The sunroof spontaneously exploded. Nothing struck it, it just exploded on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741472June 2, 2026
LANE DEPARTURE: ASSIST
Lane Keeping Assist System (LKAS) regularly misidentifies road geometry on divided highways (specifically [XXX] between [XXX] and [XXX] ). At 55mph, the forward camera tracks the expanding lane lines of dedicated left and right turn bays, actively steering the vehicle into the turn lanes rather than maintaining the straight highway path. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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