Honda Pilot Complaints

9,418 consumer complaints on file.

#11766060September 22, 2026
UNKNOWN OR OTHER
American Honda Motor Co. Inc. and dealership (Della Honda - Plattsburgh, NY) refused to perform the required alignment as part of recall campaign 26V365 without out-of-pocket payment. As part of the recall, they removed and replaced lower trailing arms and installed subframe bracing. The service advisor said alignment was part of the recall. However, after the work was complete and I drove away from the dealership, the steering wheel was noticeably pulling to the left. I brought it back immediately and they said they had not performed the alignment as it was not part of the covered recall. They charged me for the alignment stating they thought the steering pulling was from my recent strut replacement, not the rear subframe replacement. Alignment after this type of subframe work should be standard practice and part of the covered expenses for the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766069September 22, 2026
STEERING
Steering wheel started making a clicking noise after a couple hundred miles. Dealer replaced clock spring and wrapped in felt tape. I could hear the felt tape a few days later when turning the wheel, and the clicking returned within a few hundred miles, returned to dealer again and they replaced clock spring again and wrapped in felt tape. The issue was only fixed for 1 day before I started hearing the felt tape when turning the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766096September 22, 2026
POWER TRAIN
I noticed up and down motion that seemed like a rotor problem. I had them look at the rotors and breaks. It was not them. They balance the tires and that didn't fix it. I asked them to do a NVH test to find where the vibration was coming from they told me they would do it and kept my car for the weekend. Monday rolls around and they tell me they won't do it. I was able to find a NVH app which you will see in the results attached. They still refused to do the test. By government and honda policy they are required to have this equipment. They just refuse to do it because this it is sitting in my driveway accruing non repair time because its not safe or mechanically sound. I still have 13000 miles left on my 5 yr 60000 mile warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766111September 22, 2026
ELECTRICAL SYSTEM
Multipurpose Camera Unit Failure, causing many warning symbols on dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765924September 21, 2026
SEAT BELTS
Within 1 year of purchase, the seat belt sensor on the 2nd row passenger side began malfunctioning. My child who sat in the seat was properly buckled, but the sensor would intermittently indicate the child was unbuckled. This was repaired in October 2024 under warranty. Beginning in August 2026, the same seat began exhibiting the same behavior again. I took the vehicle back to the Honda dealership where I purchased it, and they diagnosed the same issue. They attempted to charge me for the repair, but I pushed back that this should be covered given it has now failed twice and there is an active investigation into this issue. They repaired it at no cost to me. This is a safety issue in two ways, 1) The driver may get used to the car audibly indicating the seatbelt is disconnected and ignore it given it is faulty, the child may indeed have unbuckled and be in an unsafe position, 2) The driver may get distracted by the intermittent warnings and audible noises made by the car indicating the belt is unbuckled, when it is not. The vehicle or component was not inspected by anyone aside from the dealership. We have a recorded video from the dealership that shows the vehicle repair tech manipulating the seatbelt and causing the seatbelt alarm to go off. We also have documentation of the repair being made on two separate instances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765930September 21, 2026
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The contact owns a 2017 Honda Pilot. The contact stated that while driving approximately 70 MPH, the vehicle suddenly lost automotive power. The contact pulled over to the shoulder of the roadway and restarted the vehicle as a temporary fix. The message "Emission System Failure" was displayed. An appointment was scheduled with the local dealer to inspect the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,264.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765967September 21, 2026
ENGINE
The contact owned a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, the engine was knocking very loudly, and the vehicle lost driving power. The contact attempted to contact the manufacturer. The vehicle was not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765999September 21, 2026
VISIBILITY/WIPER
The air conditioning system on my 2025 Honda Pilot stopped producing cold air at approximately 21,374 miles. The A/C failure also affects the vehicle’s ability to adequately clear fog and condensation from the windshield during humid or rainy conditions, reducing visibility while driving. On XXX, [XXX] Honda diagnosed the problem and documented on the repair order that the A/C clutch and coil need to be replaced. The repair order states that the parts are “currently on backorder with no ETA.” The vehicle was returned to us without the repair completed and without functioning A/C. We were advised to continue driving the vehicle while waiting for the backordered parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766006September 21, 2026
ENGINE
2017 Honda Pilot 3.5 L V6 170,000 miles has mechanical "knock" noise corresponding to engine RPM at start, idle, and acceleration. Knock comes from engine block and can be heard from top and bottom of the engine bay, louder from underneath, clearly coming from the rear bank of cylinders. Possibly connecting rod bearing failure. General routine maintenance and oil changes have been completed consistently. If the connecting rod bearing were to fail while running, metal fragments would damage and seize the engine. If this would occur while driving, vehicle would unexpectedly lose engine power, crippling other systems like power steering, electrical, and possibly controlled braking. This could result in a serious or even fatal collision. Me and my children rely on this car for our transportation needs and no longer trust its reliability. I'll have the dealership inspect the engine components according the the 2023 recall campaign, even though my specific VIN, model, or year are not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765590September 20, 2026
SUSPENSION
I have an unresolved rear sub frame recall. The dealer looked at the problem. Said to fix it that control arms need to be replaced. Along with any other parts to fix recall. They submitted to Honda for goodwill claim to cover control arms. Honda approved it, and dealer told by Honda don’t know when parts be in. That was about six weeks ago. Still no updates from Honda to dealer on fixing it or parts being in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765610September 20, 2026
UNKNOWN OR OTHER
The spring coil in the steering wheel started clicking and making more noise as I make every turn. I took it in to Honda dealership and the replaced the part. The next day it has started making the same noise but worse. It is louder and makes me now feel uncomfortable driving my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765719September 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
All of the safety feature lights turned on. The dealer's solution was for me to pay attention when I drive and wipe the senor because everything works fine. I was also told to bring it in and they can get the lights to turn off by turning off all of the safety features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765471September 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving and the Idle Start Stop was ON and when stopped, the Idle stop system turn OFF my vehicule it went to NEUTRAL when I took my foot out of the pedal the car didn’t want to turn ON again and I was in the middle of the ROAD and almost someone hit me. This issue has happened before multiple time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765495September 19, 2026
UNKNOWN OR OTHER
Ac compressor, my 2025 Honda pilot elite, with 23k miles, AC stop working, went to Honda to get it fixed, but items are back ordered so car is not able to be repaired. Apparently multiple owners who have 2023-2026 pilot are having same issues of premature failing due to parts. And vehicle can’t be driven in SoCal heat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765574September 19, 2026
SEAT BELTS, SEATS
I own a 2023 Honda Pilot equipped with second-row captain’s chairs that experiences intermittent false seat belt warnings. The right-side second-row seat triggers the audible chime and red/gray “unbuckled” icon on the driver information display even when the seat belt is fully and securely latched; the warning is frequently activated by normal passenger weight shifting or movement. The same false unbuckled warnings also occur in the third-row seats. These symptoms match the conditions described in Honda Service Bulletin A26-027 and fall within the scope of NHTSA Preliminary Evaluation PE25017 concerning inaccurate rear passenger seat belt warning status (both false positives and false negatives) on 2023–2024 Honda Pilots. The repeated false alerts create driver distraction and risk of alert fatigue, which could lead occupants (including children) to be unrestrained without the driver realizing it. I request that this complaint be associated with PE25017 and that the investigation continue toward a potential recall or expanded remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765581September 19, 2026
ENGINE
very well maintained 2016 honda pilot oil changes done on time only 149k miles started it up labor day weekend to a sound of engine knock. It ran for a min or two before I turn it off oil was full. It is not the failed timing the belt tenisoner.... I called my local Honda dealership where they said my vin was not included in the crank/engine bearing recall. I have no warranty and the dealership of course wants me to tow it there to pay their tech their diagnostic fee. I have read so many stories of this happening to the honda pilot and Ridgeline vehicles. This is a shame.... Honda needs to step up & double check their manufacturer dates & add more vin to this recall ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765297September 18, 2026
UNKNOWN OR OTHER
This follows the hood repair recall done in 2022. This repair wasn’t done correctly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765352September 18, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Front facing camera fail. Causing brake system adaptive cruise control, lane keeping assist , collision mitigation, road departure mitigation. Auto high beams to not work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765396September 18, 2026
UNKNOWN OR OTHER
The back windshield spontaneously exploded while parked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765141September 17, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
My 2022 Honda Pilot began experiencing this problem in approximately November 2025. Since then, the vehicle has repeatedly displayed multiple safety-system warnings simultaneously, including Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Road Departure Mitigation System Problem, Collision Mitigation System Problem, and Auto High-Beam Problem. The ACC and LKAS warning indicators also illuminate. The problem is persistent but intermittent. Approximately 95% of the time the warnings and system problems are present. On rare occasions, approximately 5% of the time, the warnings temporarily clear and the systems appear to operate normally, but the problem returns. I took the vehicle to an authorized Honda dealership for diagnosis. The dealer documented DTC U3000-49 and diagnosed an “internal failure of the multipurpose camera.” The dealer recommended replacement of the camera followed by camera aiming/calibration. The quoted repair cost was $2,105 plus tax. The repair has not yet been completed because I have not been able to afford the cost of the repair. As a result, I have continued driving the vehicle with these safety systems unavailable most of the time. The failure of the multipurpose camera affects multiple Honda Sensing driver-assistance and collision-avoidance systems at the same time. I consider this a significant safety concern because it affects systems intended to assist with collision mitigation/braking, maintaining lane position, road-departure mitigation, adaptive cruise control, and other driver-assistance functions. The simultaneous loss of these systems may increase the risk of a crash, particularly because the malfunction is intermittent and the systems can temporarily return to normal operation before failing again. The malfunction has been confirmed by an authorized Honda dealership and is documented on the dealer repair order. The vehicle and component are available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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