Honda Insight Complaints

519 consumer complaints on file.

#10486177November 27, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT HE WAS UNABLE TO SEE WHEN A VEHICLE WAS LOCATED TO REAR LEFT OR RIGHT HAND SIDE THROUGH THE REAR WINDOW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THERE WAS NOTHING THAT COULD BE DONE IN ORDER TO CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 32,000. UPDATED 12/31/12 *BF UPDATED 01/03/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474486September 10, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT THE LOW BEAM LIGHTING FOR THE VEHICLE WAS INADEQUATE. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THEM ADJUSTED WHICH FAILED TO CORRECT THE PROBLEM. THE CONTACT MENTIONED THAT THE LIGHT BULBS WERE IN A TUBE AND PREVENTED THE CONTACT FROM HAVING ADEQUATE SIDE VIEWING WHEN DRIVING AT NIGHT. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473069August 30, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT THE REAR SEAT BELTS WAS DEFECTIVE. AS A RESULT, THE REAR SEAT BELTS STUCK BETWEEN THE SEAT PLASTIC COVER CAUSING THE SEAT BELT TO BE LOOSE AND UNABLE TO SUSTAIN THE CHILD CAR SEAT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, WHO WAS UNABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471153August 16, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. WHILE DRIVING APPROXIMATELY 70 MPH, THE EXTERIOR RUBBER TRIM DETACHED FROM THE VEHICLE AND ONTO THE HIGHWAY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470600August 14, 2012
TIRES, TIRES:TREAD/BELT
MY HONDA INSIGHT CAME NEW WITH THE DUNLOP SP 31A TIRE. I DO NOT DO EXTREME, HARD CORNERING OR RACE DRIVING, THIS IS SIMPLE A COMMUTER VEHICLE. THERE WAS ABOUT 3/32 TO 2/32 OF AN INCH OF TREAD LEFT, ON ALL FOUR TIRES. ON 7/25/12 I DROVE TO THE STORE AND NOTICED THE DRIVER SIDE FRONT TIRE HAD A DEFECT. THE TREAD HAD SEPARATED FROM THE TIRE ON BOTH THE INSIDE AND OUTSIDE OF THE TIRE BUT WAS STILL LOOSELY CONNECTED IN THE MIDDLE. I TOOK MY VEHICLE TO A TIRE STORE TO REPLACE ALL FOUR TIRES. I FELT VERY UNSAFE WITH THE DUNLOP TIRES SO I REPLACED ALL FOUR, FEARING THIS WOULD HAPPEN AT A HIGH SPEED AND THE RESULTS COULD BE FATAL. (THE DEFECTIVE TIRES ARE NOT AVAILABLE) I DID SOME RESEARCH ABOUT PEOPLE THAT HAVE THIS SAME SIZE TIRE, ON THE SAME VEHICLE (HONDA INSIGHT). I NOTICED SEVERAL ISSUES OF A SIMILAR NATURE. FOR EXAMPLE, TREAD SEPARATION, FAST WEAR, CRACKING AND BUBBLING. IT SEEMS TO ME THAT THERE COULD BE A MAJOR ISSUE WITH THESE TIRES THAT COULD JEOPARDIZE THE SAFETY OF SEVERAL PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10468173July 29, 2012
SEATS
WITHIN A FEW WEEKS OF PURCHASING MY HONDA INSIGHT, I BEGAN TO DEVELOP LOWER BACK PAIN RELATED TO SITTING IN THE DRIVER'S SEAT. NOT ONLY IS THERE A GENERAL LACK OF CUSHIONING IN THE BASE OF THE SEAT WHICH ALONE WOULD BE FRUSTRATING, BUT THERE ALSO IS A RIGID LOWER BACK / LUMBAR SUPPORT THAT IS EXTREMELY UNCOMFORTABLE. THIS IS THE FIRST TIME THAT I CAN RECALL WHERE I HAVE HAD AN ISSUE WITH A CAR SEAT. THERE UNFORTUNATELY IS NO APPARENT METHOD TO ADJUST THE AMOUNT OF LOWER BACK SUPPORT, AND MODIFYING THE POSITION OF THE SEAT HAS PROVEN FRUITLESS. I BELIEVE THAT THE DESIGN OF THE SEAT IS FLAWED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465360July 12, 2012
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE JERKED FORWARD AND SUDDENLY ACCELERATED. THE VEHICLE CRASHED INTO A BUILDING AND THE AIR BAG DID NOT DEPLOY. NO ONE WAS INJURED AND THE FRONT OF THE VEHICLE WAS DAMAGED. THE POLICE WERE NOT NOTIFIED. THE INSURANCE COMPANY WAS NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NEED TO INSPECT THE BLACK BOX FOR FURTHER INFORMATION. THE FAILURE MILEAGE WAS 25,000. UPDATED 7/31/12 *CN UPDATED 08/01/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10465286July 11, 2012
AIR BAGS, VEHICLE SPEED CONTROL, SERVICE BRAKES
WHILE PARKING THE 2010 HONDA INSIGHT IN MY GARAGE, I HAVE TO VEER TO THE RIGHT AND THEN BACK THE CAR TO GET INTO THE GARAGE. AS I WAS VEERING TO THE RIGHT AND CLOSE TO THE HOUSE THE INSIGHT SUDDENLY ACCELERATED, AND WHEN I PUT THE BRAKES THEY DID NOT RESPOND ,INSTEAD THEY LOCKED AND THE VEHICLE CONTINUED TO ACCELERATE IT HIT THE SIDE OF THE HOUSE, PART OF THE AIR CONDITIONER PIPE ON THE BRICK WALL, HIT SHRUBS AND A PLASTIC FENCE & THE 4X4 POLES BURIED IN THE GROUND BENT AND WERE SHEERED/ THE IMPACT DEPLOYED THE AIR BAG WHICH HIT ME IN THE FACE AND THE LEG CAUSING AN ABRASION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10463936July 2, 2012
SUSPENSION:FRONT:CONTROL ARM
CONTROL ARM CRACKED AND SPLIT WHILE PULLING OUT OF A GAS STATION. THIS VEHICLE DOES NOT HAVE AN UPPER AND LOWER CONTROL ARM, ONLY LOWER (MADE OF ALUMINUM FOR WEIGHT REDUCTION). IF THIS HAPPENED ON THE HIGHWAY, I WOULD LIKELY HAVE VEERED OFF THE ROAD AND BE SERIOUSLY INJURED, OR EVEN WORSE, DEAD. THIS SHOULD NEVER HAVE HAPPENED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461696June 13, 2012
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
HONDA INSIGHT HYBRID - UNPREDICTABLE ACCELERATION COMBINED WITH LOCKING OF THE BRAKES CAUSED THE CAR TO MOVE FORWARD AT AN ACCELERATED RATE WITH NO CONTROL, TWICE IN A SHORT TIME SPAN. FIRST INCIDENT WAS DEC.2011, SECOND IN JAN. 2012. THIS DID NOT HAPPEN IN PREVIOUS 1 1/2 YRS. I OWNED THE CAR. I HAD AN ACCIDENT THE FIRST TIME GOING VERY SLOWLY UP A HILL AT 10:AM WITH CLEAR ROADS. THE LIGHT WAS RED AND I BRAKED TO SLOW DOWN AND WHEN CRAWLING, SLIGHTLY RELEASED THE BRAKE TO ROLL FORWARD, BUT THE CAR ACCELERATED 6 FEET FROM A SMALL TRUCK IN FRONT OF ME.I FELT LIKE I WAS BEING PUSHED FROM BEHIND. I PUMPED BUT THE BRAKES WERE LOCKED. CAR WENT FORWARD VERY SLOW UPHILL. I TAPPED THE TRUCK. MY DAMAGE WAS A SMALL CHIP IN MY PLASTIC PLATE COVER. HIS FENDER FELL DOWN. WE REPORTED THE ACCIDENT AND WILL IMPACT MY INSURANCE. I THEN DECIDED TO GET SNOW TIRES. SECOND TIME WAS IN FRONT OF A COLLEGE, IN RUSH HOUR TRAFFIC, SLOWING DOWN FOR A RED LIGHT. THERE WERE KIDS, CARS ALL AROUND ETC., EVERYONE SLOWING DOWN, COMING TO A STOP. THERE WAS SNOW AND ICE ON THE ROAD. I HAD NEW SNOW TIRES, I BRAKE, THE CAR SLOWED DOWN, I RELEASED THE BRAKE A LITTLE, INSTEAD OF MAINTAINING THE SLOWER SPEED, THE CAR ACCELERATED. I BRAKE AGAIN QUICKLY, BUT I WAS ON ICE AND THE BRAKES LOCKED. I SLID AS IF BEING PUSHED. I TURNED INTO A SMALL SNOW BANK JUST IN FRONT OF THE SIDEWALK AND THE CAR STOPPED. I TOOK IT TO THE DEALER WHO CHECKED FOR 3 WKS. THEY SAID NO PROBLEMS. SUGGESTED THE FLOOR MATS? SEVERAL OTHER 2010 INSIGHT OWNERS HAD SIMILAR PROBLEMS ALL WHO SAID THE DEALERSHIP COULD FIND NOTHING WRONG. IF IT WAS THE FLOOR MATS IT WOULD HAVE BEEN HAPPENING ALL THE TIME! I ASKED THE DEALERSHIP TO BUY THE INSIGHT BACK FROM ME. I TOOK A $10,000. LOSS. I AM SO RELIEVED IT'S WORTH IT. NOTE: I'M IN CANADA SO I HAD TO PUT YOUR ADDRESS IN ORDER FOR MY COMPLAINT TO GO THROUGH. ALL CAR PROBLEMS IN NA SB TOGETHER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10455377April 16, 2012
SERVICE BRAKES, HYDRAULIC
THE CAR WON'T STOP COMPLETELY AND KEEPS GOING FOR ANOTHER 2 TO 3 SECONDS IF IT HITS A BUMP DURING BRAKING. MY CAR IS SERVICED AT THE HONDA DEALER EVERY 5000 MILES SINCE I GOT IT BACK ON JULY 2009, THEREFORE, IT COULDN'T BE LACK OF MAINTENANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450021March 2, 2012
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
IN JANUARY 2012, MY CAR THE 2010 INSIGHT, "UNPREDICTABLY ACCELERATED, THEN AT THE SAME TIME, THE BRAKES LOCKED". THIS CAUSED THE CAR TO MOVE FORWARD AT AN ACCELERATED RATE WITH NO DRIVER CONTROL. IT HAPPENED TWICE IN A SHORT TIME SPAN BUT DID NOT HAPPEN IN THE PREVIOUS 1 1/2 YRS THAT I'VE OWNED THE CAR. I HAD AN ACCIDENT THE FIRST TIME. IT IMPACTED MY INSURANCE. THE SECOND TIME I WAS LUCKY. I DO NOT WANT TO RISK A THIRD TIME. I'M AN EXPERIENCED CAREFUL DRIVER AND THESE INCIDENTS WERE NOT NORMAL. I HAVE DRIVEN TRUCKS, VANS, CARS, AUTOMATIC AND STANDARD IN EVERY TYPE OF CANADIAN WEATHER. THIS HAPPENED TWICE IN THE SAME WAY CAUSING A LOSS OF CONTROL. I WAS GOING 1 MILE PER HOUR THE FIRST TIME, WHILE SLOWING DOWN FOR A LIGHT. I FELT LIKE SOMEONE WAS PUSHING ME AND I WENT VERY SLOWLY UPHILL INTO THE REAR END OF THE VEHICLE STOPPED AT THE RED LIGHT. THE SECOND TIME AGAIN I WAS SLOWING DOWN FOR A LIGHT, GOING 2 MILES PER HOUR ON A FLAT SURFACE. I HAD TO GO OFF THE ROAD AND HIT A SNOW BANK TO STOP. I DETAILED THE INCIDENTS AND ESCALATED TO HONDA CANADA AND MY DEALERSHIP. I GAVE THE DEALERSHIP THE CAR TO TEST. I WANT TO TRADE IT FOR A CIVIC. THEY TRIED TO BLAME THE PROBLEM ON THE FLOOR MATS WHICH IS NOT LOGICAL SINCE THE PROBLEM DID NOT OCCUR EVERY TIME I BRAKED. AFTER KEEPING MY CAR FOR 2 WEEKS THEY REPLIED, COMPLETELY IGNORING THE LOCKED BRAKE ASPECT, AND TOLD ME THEY COULD NOT FIND A PROBLEM WITH THE ACCELERATION SYSTEM. SO. THEIR OFFICIAL DOCUMENTED REPLY IGNORES THE PRIMARY PROBLEM, DEALS WITH THE SECONDARY PROBLEM AND DENIES THERE IS ANY PROBLEM. I HAVE TO PERSIST. I DON'T WANT TO DIE OR HURT OR KILL ANYONE. A RECALL IS WARRANTED. I AM REPORTING THE ENTIRE MATTER HERE, BECAUSE AFTER THEY REPLIED SAYING THERE IS NO PROBLEM, I SEARCHED ONLINE WHERE I FOUND OTHER SIMILAR COMPLAINTS. NOTE: I LIVE IN CANADA. I USED YOUR STATE AND ZIP CODE AS THERE WAS NO OTHER OPTION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10445857January 30, 2012
STEERING, WHEELS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT WAS DRIVING 70 MPH WHEN THE CONTACT DROVE OVER A SPEED BUMP AND LOST CONTROL OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT BOTH FRONT TIRES WERE WORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS.THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,740 AND THE CURRENT MILEAGE WAS 16,742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438732December 6, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA INSIGHT. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED WHEN THEY SUDDENLY FAILED TO ILLUMINATE. IMMEDIATELY, THE HIGH BEAMS WERE ACTIVATED. THE CONTACT REPLACED BOTH LOW BEAM BULBS AND THE FAILURE CONTINUED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS). THE DEALER AND MANUFACTURER WERE NOTIFIED AND THEY BOTH INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435513November 14, 2011
EXTERIOR LIGHTING
HEADLIGHTS GO OFF. FIXED ONCE ON RECALL. NOW SAME PROBLEM. SAME HEAT DAMAGED SWITCH & THEY WONT REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426326September 19, 2011
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, SEATS
THE HEADRESTS PUSH MY HEAD SO FAR FORWARD THAT MY NECK AND SHOULDER/BACK MUSCLES TIGHTEN UP AND CAUSE PAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423262September 5, 2011
SUSPENSION
MY 2010 HONDA INSIGHT FAILED ITS SAFETY INSPECTION DUE TO EXCESSIVE WEAR ON BOTH FRONT TIRES AT APPROXIMATELY 17750 MILES. THE WEAR WAS NOT IN THE TREAD DEPTH BUT IN THE RUBBER BETWEEN THE TREAD AND THE SIDEWALL OF THE TIRE. THE REPAIR SHOP SHOWED ME THE SPOTS WHERE THE RUBBER WAS ALREADY DOWN TO THE SECOND LAYER. THEY ENCOURAGED ME TO TAKE THE CAR BACK TO THE DEALER WHO ONLY CHECKED FOR TREAD DEPTH AND TOLD ME THE TIRES WERE FINE. I WENT BACK TO THE ORIGINAL REPAIR SHOP AND REPLACED THE TWO TIRES AND HAD A FRONT END ALIGNMENT DONE. THE RESULTS OF THE ALIGNMENT INDICATED THAT WHILE BOTH WHEELS WERE WITHIN SPEC, THEY WERE BOTH AT THE OUTER EDGES MEANING MY WHEELS WERE FACING LIKE THIS\ /. I TOOK THE TIRES AND THE ALIGNMENT REPORT TO THE DEALER AND HAVE HEARD NOTHING SINCE BUT I RECEIVE A DISCOUNT COUPON FOR WHEEL ALIGNMENT EVERY MONTH FROM HONDA. I WOULD HAVE THOUGHT THAT I HAD A ONE OF A KIND PROBLEM BUT THE REPAIR SHOP HAS TOLD ME THAT THEY HAVE FOUND AND CORRECTED THE SAME PROBLEM ON MULTIPLE INSIGHTS IN THE PAST 5 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417201August 5, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER HESITATING, THE VEHICLE WOULD JERK FORWARD. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE TACOMETER WOULD DISPLAY ERRATIC READINGS AS LOW AS 1,000 AND AS HIGH AS 6,500. AS A RESULT, THE VEHICLE WOULD ACCELERATE AND DECELERATE UNCONTROLLABLY. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS EXPERIENCING AN ELECTRICAL FAILURE BECAUSE IT WOULD ROUTINELY NEED TO BE JUMP STARTED. THE BATTERY AND CABLES WERE REPLACED ON SEVERAL OCCASIONS, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 18,800 AND THE CURRENT MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402101May 19, 2011
STRUCTURE
WEATHER STRIPPING ON 2010 HONDA INSIGHT PASSENGER SIDE DETACHED FROM THE FRONT DURING HIGHWAY DRIVING IN NEW MEXICO. JUST PURCHASED CERTIFIED USED CAR WITH LESS THAN 3,200 MILES. 6 DAYS AND COUNTING ON REPAIR OF WEATHER STRIPPING WITH HONDA DEALERSHIP IN WASHINGTON STATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401117May 16, 2011
VISIBILITY
WHEN DRIVING AT NIGHT USING LOW BEAMS VISIBILITY IS DECREASED. THE TOP HALF OF THE ENTIRE WINDSHIELD LOOKS AS THOUGH IT IS HEAVILY TINTED MAKING IT DIFFICULT TO SEE THE ROAD AT NITE. WHEN SWITCHING TO HIGH BEAMS THE TINTED LOOK GOES AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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