Honda Insight Complaints

519 consumer complaints on file.

#10605481June 24, 2014
VISIBILITY/WIPER, STRUCTURE
I HAVE HAD NUMEROUS SAFETY COMPLAINTS REGARDING THE BAR THAT RUNS PARALLEL ON THE REAR WINDOW OF THE VEHICLE. MOST DRIVERS FEEL IT'S A SAFETY HAZARD, CAUSE IT DISTORTS THEIR VIEW. THE BAR MAKES THE REAR WINDOW VIEWING AREA SMALL, WHICH MAKES IT UNCOMFORTABLE FOR OLDER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594214May 27, 2014
EXTERIOR LIGHTING
BOTH MY LOW BEAMS FAILED SIMULTANEOUSLY WHILE DRIVING, BUT HIGH BEAMS STILL WORK. I CONFIRMED THAT THERE IS NO POWER BEING SENT TO THE LOW BEAMS. THIS VEHICLE HAD A RECALL FOR 2000-2002 MODEL YEARS FOR EXACT ISSUE. AMERICAN HONDA, AND THE LOCAL HONDA DEALER TELL ME MY VIN# IS OFF BY 1 MONTH (WITHIN SAME MODEL YEAR ASSOCIATED WITH RECALL), SO IT'S NOT UNDER "RECALL." THEY TOLD ME FURTHER DIAGNOSIS AND REPAIR WOULD BE AT MY EXPENSE. REPORT RECEIPT DATE: FEB 24, 2004 NHTSA CAMPAIGN NUMBER: 04V086000 COMPONENT(S): EXTERIOR LIGHTING SUMMARY: ON CERTAIN PASSENGER VEHICLES, THE LOW-BEAM TERMINAL ON THE HEAD LIGHT WIRE HARNESS CAN OVERHEAT AND COULD CAUSE THE LOW BEAMS TO FAIL WITHOUT WARNING. CONSEQUENCE: AN UNEXPECTED LOSS OF LOW BEAMS COULD RESULT IN A CRASH. HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/ACM2982889/RCDNN-04V086-3477.PDF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577820April 7, 2014
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLIGHTS WENT OUT WHILE I WAS DRIVING THE 2000 INSIGHT. FIRST, I NOTICED A BURNING SMELL. I PULLED OVER AND CHECKED UNDER THE HOOD BUT FOUND NOTHING. I GOT BACK IN AND THE SMELL CAME BACK AS I STARTED DRIVING. A FEW MINUTES LATER, THE HEADLIGHTS GOT DIM FOR A FEW SECONDS THEN WENT OUT. I STOPPED THE CAR. THE BURNING SMELL WAS COMING FROM THE LEFT SIDE OF THE STEERING WHEEL, WHERE THE HEADLIGHT SWITCH IS. I TRIED THE HIGH BEAM AND IT WORKED. I DROVE THE REST OF THE WAY WITH HIGH BEAMS ON. I CHECKED WITH HONDA AND THEY SAID THERE HAD BEEN A RECALL FOR THIS PROBLEM ON THE INSIGHT, BUT THEIR RECORDS SHOWED A REPAIR HAD ALREADY BEEN DONE, SO THEY WOULD CHARGE ME TO REPAIR IT AGAIN. I THINK THE REPAIR IN THE RECALL MAY FIX THE PROBLEM FOR A WHILE BUT DOES NOT PREVENT THE PROBLEM FROM OCCURRING AGAIN. OR THEY DIDN'T DO THE RECALL PROCEDURE PROPERLY. HONDA NEEDS TO FIX THIS. IT IS DANGEROUS AND THEY SHOULD KNOW ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575351March 28, 2014
STEERING
A BOLT THAT ATTACHES THE STEERING WHEEL TO THE STEERING COLUMN WAS FOUND TO BE LOOSE DURING A VEHICLE REPAIR. (I BROUGHT THE CAR IN FOR REPAIR TO A HONDA DEALERSHIP SERVICE DEPARTMENT BECAUSE THE STEERING DIDN'T FEEL RIGHT AND MADE UNUSUAL SOUNDS DURING VEHICLE OPERATION.) DESPITE MY HAVING AN EXTENDED WARRANTY ON THE VEHICLE (AND THE MALFUNCTION BEING A CLEAR SAFETY ISSUE), HONDA REFUSED TO PAY FOR THE REPAIR PERFORMED BY A HONDA DEALERSHIP. "[XXX]," AN EMPLOYEE OF THE HONDA SERVICE CONTRACT DEPARTMENT (SHE WOULDN'T GIVE HER LAST NAME), SAID THE STEERING ISSUE WAS CONSIDERED AN "ADJUSTMENT" AND THEREFORE NOT COVERED BY THE WARRANTY. THE HONDA DEALERSHIP SERVICE DEPARTMENT, FOR ITS PART, SAID THE BOLT WAS AT RISK OF BECOMING LOOSER AND IMPAIRING STEERING OF THE VEHICLE IF THE REPAIR WERE NOT MADE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574658March 25, 2014
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE WAS STOPPED TO BE PARKED. AUTOMATIC TRANSMISSION WAS IN D(RIVE). KEY WAS TURNED OFF AND REMOVED. OWNER WALKED AWAY FOR APPOINTMENT. WHEN OWNER RETURNED, VEHICLE HAD MOVED. OWNER NOTICED VEHICLE WAS STILL IN D(RIVE). LATER TEST CONFIRMED KEY COULD BE REMOVED WITH VEHICLE IN D(RIVE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565422February 22, 2014
SEATS
I BOUGHT HONDA INSIGHT 2010 LX MODEL BACK IN JAN 2011. CAR SEATS ARE VERY UNCOMFORTABLE AND CAUSES PAIN IN THE BACK. I HAVE BEEN HAVING ON SCALE 1 TO 10 LEVEL, AROUND 1, PAIN IN MY LOWER BACK BODY. I WOULD LIKE TO FILE A COMPLAINT AGAINST HONDA CAR SEAT CONDITIONS AND LIKE SOME ACTION TO BE TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556060December 14, 2013
AIR BAGS
MY CAR WAS HIT AT 60MPH, FROM A RUN AWAY CAR FLEEING THE POLICE, ON THE FRONT PASSENGER SIDE. MY CAR THEN FLIPPED ONTO THE DRIVER SIDE ROTATED 180 DEGREE, ROLLED OVER AND SLID 100FT TO STOPPED ON THE PASSENGER SIDE. MY CAR STOPPED WITH TWO WHEELS IN THE AIR. THE MAJOR COMPLAINT IS ONLY THE PASSENGER CURTAIN AIRBAGS DEPLOYED. THE PASSENGER SIDE AIRBAGS, DRIVER SIDE AIRBAGS, AND DRIVER CURTAIN AIRBAGS DID NOT DEPLOY. MY INJURIES WERE GLASS IN MY EYE, SEAT BELT RESTRAINT INJURIES, NECK & BACK PAIN. I WOULD LIKE TO FILE A COMPLAINT THAT THE PASSENGER SIDE AIRBAGS, DRIVER SIDE AIRBAGS AND DRIVER SIDE CURTAIN AIRBAGS DID NOT DEPLOY DURING THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10555927December 13, 2013
SEATS
BEGAN HAVING HIP AND LOWER BACK PAIN ON A LONGER COMMUTE THAN I WAS NORMALLY DRIVING AFTER CHANGING JOBS. IT STARTED AS DISCOMFORT AND SOON MOVED TO SEVERE PAIN IN THE LOWER BACK, NUMBNESS IN MY LEFT LEG AND FOOT. I THOUGHT MAYBE IT WAS JUST ME. MY WIFE'S CAR LEASE WAS ENDING AROUND THIS TIME SO I GOT A DIFFERENT CAR AND THE LOW BACK PAIN WENT AWAY ALONG WITH THE NUMBNESS. NOW MY WIFE, WHO IS STILL DRIVING THE 2012 INSIGHT AND HAS NEVER HAD BACK OR HIP PAIN, IS EXPERIENCING THE EXACT SAME PROBLEMS I WAS WHEN I WAS DRIVING THE INSIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553126November 20, 2013
SEAT BELTS
WHILE BRAKING HARD TO AVOID IMPACTING VEHICLE STOPPED ON HIGHWAY SEAT BELTS LOCKED UP AND NOW WILL NOT RELEASE. HONDA DIAGNOSTIC INCORRECTLY STATES SRS SYSTEM WAS TRIGGERED BY IMPACT - CAR SUSTAINED NO DAMAGE. RECOMMENDATION IS TO REPLACE FRONT SEAT BELTS AT $345.62 EACH AND SRS CONTROL UNIT AT $680.42, PLUS LABOR. AMERICAN HONDA CUSTOMER SERVICE STATES THAT THE SEAT BELT SYSTEM PERFORMED AS IT SHOULD. IT IS LOGICAL FOR PASSIVE RESTRAINTS, LIKE AIR BAGS, TO WORK ONLY ONCE, BUT ILLOGICAL FOR SEAT BELTS TO FAIL AFTER ONE USE. APPARENTLY HONDA CONSIDERS SEAT BELTS THAT WORKS ONCE A SUCCESS. IN FACT THIS ACTIVE RESTRAINT SYSTEM FAILED AFTER ONE USE, LEAVING HONDA DRIVERS UNABLE TO OBEY THE LAW AND BUCKLE UP WHILE DRIVING BEFORE THEY PAY $1500+ FOR AVOIDING A COLLISION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545453September 26, 2013
VISIBILITY:GLASS, SIDE/REAR
I AM DRIVING THIS HONDA INSIGHT FROM LAST 2 YEARS AND LATELY I FOUND THAT WHEN I DRIVE ON HIGHWAY AT THE SPEED MORE THAN 60 AND OPEN THE REAR WINDOW PANES THE CAR MAKES LOT OF NOISE AND SHAKES. WHEN I REACHED OUT TO HONDA DEALER PER THE DEALER THAT IS BUFFETS ONLY, I AM NOT SATISFIED WITH THE EVALUATION DONE BY THE SERVICE MANAGER AT THE DEALERSHIP, AND HONDA ALWAYS SENDING ME TO DEALER FOR THE REVIEW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543423September 13, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE BECAME INVOLVED IN A CRASH AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A BRUISE SPINAL CORD, MULTIPLE FRACTURES IN THE VERTEBRAE, BROKEN RIBS, COLLAR BONE FRACTURE LACERATIONS, AND A STOMACH PUNCTURE IN THE LARGE INTESTINE. THE PASSENGER SUSTAINED BROKEN RIBS, A COLLAR BONE FRACTURE, A FRACTURED VERTEBRAE, PARALYSIS ON RIGHT SIDE AND A FRACTURED JAW. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TO A DEALER. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG DEPLOYMENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10537276August 26, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT BOTH TAIL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE TAIL LIGHT ASSEMBLY WOULD HAVE TO BE REPLACED. THE DRIVER'S SIDE TAIL LIGHT ASSEMBLY WAS REPLACED BUT NOT THE PASSENGER'S SIDE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532207July 28, 2013
WHEELS, TIRES
I BROUGHT NEW VEHICLE IN 2011, BUT SHOWING FAST TIRE WEAR, EVEN AFTER MAINTAINING SCHEDULED MAINTENANCE. IT IS JUST HAVE 20000 MILES ON MY CAR IN LAST 2 AND HALF YEARS. DEALER IS ASKING TO REPLACE TIRES WHICH WILL COST $400 FOR FOUR TIRES. IT IS EXTRA COST TO CONSUMER. I ALSO HAVE VEHICLE PROTECTION PLAN BUT THEY DON'T COVER TIRES. I CHECK ONLINE AND SAW LOTS OF CUSTOMER COMPLAINTS FOR FAST TIRE WEAR FOR HONDA INSIGHT. WITH MY PREVIOUS EXPERIENCE NEW TIRE SHOULD LAST FOR 35K. PLEASE NOTE DOWN MY COMPLAINT ABOUT HONDA INSIGHT. HONDA SHOULD REPLACE THE ORIGINAL TIRES OR GIVE ADVANCE NOTICE FOR THE LIFE OF TIRE. THANK YOU, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521431June 24, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT WHILE HE STOPPED ON A STEEP INCLINE, THERE WAS A HESITATION BETWEEN THE TIME THE ELECTRIC ENGINE STOPPED AND THE GAS ENGINE RE-ENGAGED. THE DELAY CAUSED THE VEHICLE TO ROLL BACKWARD BE FORE THE GAS ENGINE RE-ENGAGED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE FAILURE WAS REPLICATED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,989.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509586April 25, 2013
SUSPENSION
I HAD MY 2011 HONDA INSIGHT FOR ABOUT A YEAR AND LOST CONTROL IN THE SNOW AT ABOUT 25 MPH AND CRASHED INTO THE CURB. MY FRONT RIGHT SIDE SUSTAINED EXTENSIVE DAMAGE AND WAS FIXED BY HONDA, AND PAID FOR BY MY INSURANCE. IT TURNED OUT THAT MY FRONT TIRES WE COMPLETELY WORN OUT AT ABOUT 16,000 MILES. I THOUGHT IT WAS JUST A BAD SET OF TIRES, BUT ABOUT 1 YEAR LATER, DURING AN OIL CHANGE, I WAS TOLD MY TIRES WERE WORN OUT AGAIN. THIS TIME THEY WENT FOR ABOUT 17,000 MILES. I CONTACTED HONDA AND THEY TOLD ME IT'S MY PROBLEM BECAUSE THEY DON'T "WARRANTY TIRES". HOWEVER, THEY CHOSE THE TIRES AND YOU CAN'T DRIVE A CAR WITHOUT THE TIRES. FIRSTLY, IT'S UNSAFE TO PUT TIRES THAT ERODE SO QUICKLY ONTO CARS. SECONDLY, ANY SAVINGS ONE GETS WITH DECREASED FUEL USAGE IS COMPLETELY OBLITERATED BY HAVING TO REPLACE TIRES, DITTO WITH PETROLEUM PRODUCT SAVINGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10504859March 28, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA INSIGHT. THE CONTACT STATED THAT WHENEVER THE HEADLIGHTS WERE ACTIVATED THEY WOULD FAIL INTERMITTENTLY AT UNKNOWN, INTERVALS AT RANDOM.. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 95,000. UPDATED 4/26/13 *CN THE CONSUMER STATED HE EXPERIENCED THE SAME FAILURE, AS STATED IN THE RECALL. HOWEVER, HIS VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. UPDATED 05/01/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498518February 18, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, SERVICE BRAKES
THE CAR WAS TRAVELING AT A VERY SLOW SPEED (<10 MPH) IN A PARKING LOT WITH THE DRIVER ATTEMPTING TO MANEUVER THE CAR INTO A PARKING SPACE. THE DRIVER WAS APPLYING NO PRESSURE ON THE GAS PEDAL; THE CAR WAS IN DECELERATION. WHEN THE DRIVER STEPPED ON THE BRAKE PEDAL TO STOP, THE ENGINE ACCELERATED AND THE CAR LURCHED FORWARD UNEXPECTEDLY. AS A RESULT, THE CAR WENT OVER THE PARKING BARRIER INTO THE BASE OF A PARKING LIGHT CAUSING SIGNIFICANT FRONT END DAMAGE TO THE CAR ($6,000). THE DRIVER HAS EXPERIENCED A FEW OTHER SITUATIONS WHERE THE CAR ACTED IN A SIMILAR MANNER. WE BELIEVE THIS UNEXPECTED ACCELERATION ISSUE POSES A SERIOUS SAFETY HAZARD. WE ARE WORKING WITH THE LOCAL HONDA SERVICE DEPARTMENT TO ISOLATE AND FIX THE PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10492915January 14, 2013
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A VEHICLE CRASHED INTO THE REAR OF HER VEHICLE CAUSING HER TO CRASH INTO A GUARD RAIL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE SEAT BELT DID NOT LOCK AND HER HEAD HIT THE STEERING WHEEL. THE CONTACT SUSTAINED A MINOR CONCUSSION AND MISSING TEETH. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10487682December 7, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2000 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH WITH THE LOW BEAM HEADLIGHTS IN OPERATION, THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS); HOWEVER THE CONTACT'S VIN WAS INELIGIBLE FOR REPAIRS UNDER THE RECALL. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487684December 7, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2000 HONDA INSIGHT. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED, THE HEADLIGHTS SUDDENLY FAILED. THE HIGH BEAM HEADLIGHTS WERE ACTIVATED SO THAT THE CONTACT COULD CONTINUE TO HIS DESTINATION. THE CONTACT STATED THAT THE WIRING FOR THE HEADLIGHT SWITCH WAS PREVIOUSLY REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V086000 (EXTERIOR LIGHTING:HEADLIGHTS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Insight