Honda Insight Complaints

519 consumer complaints on file.

#10724827June 11, 2015
VEHICLE SPEED CONTROL, STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING IN A LINE OF SLOW MOVING TRAFFIC ON A TWO LINE LANE MAIN STREET KEEPING A CONSTANT SPEED OF 22 MPH WHEN SUDDENLY MY CAR LURCHED FORWARD ACCELERATING RAPIDLY MAKING A HIGH PITCHED SCREAMING SOUND. AS THE CAR GAINED SPEED I SWERVED INTO THE OTHER LANE TO AVOID CRASHING INTO THE CAR IN FRONT OF ME. MEANWHILE I STOMPED ON THE FOOT BRAKES, PULLED ON THE EMERGENCY BRAKE AND SHIFTED INTO PARK TRYING TO STOP THE CAR. BARELY MISSING A HEAD ON COLLUSION, THE CAR JUMPED OVER THE SIDEWALK, TOOK DOWN A STEEL SIGN, SCRAPED OVER CONCRETE BARRIERS AS IT CONTINUED NOW AT A SPEED OF APPROXIMATELY 55 MPH. IT STOPPED ONLY AFTER I CRASHED IT INTO THE FRONT WINDOW OF A CAFE. I'M CONCERNED THAT THIS HYBRID HAS A SERIOUS DEFECT CAUSING IT TO SUDDENLY ACCELERATE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10716265May 13, 2015
ENGINE
CHECKED OIL LEVEL AND FOUND IT BELOW THE BOTTOM INDICATOR MARK (OIL PERCENTAGE LIFE METER WAS ABOVE 60% AT THIS POINT.. TOOK IT IN TO HONDA OF SANTA MARIA, CA , WHILE DRIVING TO DEALERSHIP EMISSION SYSTEMS FAULT WARNING CAME ON. THEY CONFIRMED ALMOST ALL OIL WAS GONE. THEY HAD ME PAY FOR AN OIL CHANGE TO START A OIL CONSUMPTION TEST, AND RETURN AT 500 MILE POINT TO VIEW LOSS. THEY SAID NO LOSS AT THAT POINT. 4000 MILES LATER THE EMISSION SYSTEM WARNING CAME BACK, SAME AS BEFORE ALL OIL WAS GONE. THIS TIME THEY DID AN OIL CHANGE AND WANTED ME TO DO A 1000 MILE AND RETURN TO CHECK - OIL DOWN .25 OF OIL INDICATOR MARKS. DID NO TOP OFF AND WENT ANOTHER 1000 MILES AND RECHECKED, 1 QUART LOW ON OIL, BUT HONDA AMERICA SAYS THIS IS WITH IN TOLERANCE AND TO DATE REFUSES TO DO ANYTHING G ABOUT IT. MY NEXT DOOR NEIGHBOR HAD SAME ISSUE BUT IT GET PROGRESSIVELY WORSE AFTER 64000 TOTAL MILES TO POINT THAT HONDA AMERICA FINALLY OFFERED TO REPLACE THEIR ENGINE AT 10% OF COST (THEY DID NOT COME IN DURING WARRANTY PERIOD). THEY SO FAR REFUSE TO EXPLAIN WHY A MODERN CAR LIKE THIS HAS SUCH A HUGE TOLERANCE FOR OIL CONSUMPTION. ALONG WITH THIS WHEN I FIRST BOUGHT THE CAR IT HAD SOME SORT OF WINDSHIELD SEAL PROBLEM THAT CAUSED A LOUD VIBRATION NOISE AT HIGHWAY SPEEDS OR IF HIGH WINDS HIT FRONT OF CAR AT NORMAL SPEEDS (25 TO 35 MPH). THEY DID FIX THIS, BUT AGAIN MY NEIGHBOR HAD EXACT SAME PROBLEM. SEEM THESE CARS A PIECES OF JUNK AND NO ONE IS DOING ANYTHING ABOUT IT. I HOPE YOU WILL INVESTIGATE THIS AS MORE THAN JUST A COMPLAINT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679181May 6, 2015
VEHICLE SPEED CONTROL
2010 HONDA INSIGHT. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED AS HE WAS BRAKING, HE EXPERIENCED AN ACCELERATION SURGE. HE COULD FEEL THE BRAKES WORKING, BUT THE ENGINE BEGAN TO REV UP TRYING TO OVER POWER THE BRAKES. IN DESPERATION, HE PUSHED THE SHIFTER INTO NEUTRAL. THE ENGINE CONTINUED TO REV FOR A MOMENT, THEN RETURNED TO NORMAL. THE DEALER UPGRADED THE SOFTWARE. HOWEVER, THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE. THE INCIDENT HAPPENED A SECOND TIME, AS THE CONSUMER WAS DRIVING. *JB THE DEALER TRIED TO ALLEVIATE THE PROBLEM BY UPDATING THE SOFTWARE. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE THE PROBLEM ON AN INTERMITTENT BASIS. THE CONSUMER NOTICED ON ONE OCCASION, THE BATTERY IMA CHARGE/ASSIST GAUGE WENT HIGHER INTO THE BLUE. ALSO, THE BRAKE PEDAL WOULD BECOME STIFF. UPDATED 11/04/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704412April 8, 2015
ENGINE
TL* THE CONTACT OWNS A 2012 HONDA INSIGHT. WHILE DRIVING AT APPROXIMATELY 60 MPH, ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE VEHICLE. THREE WEEKS PRIOR TO THE FAILURE, THE VEHICLE HAD AN OIL CHANGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE. UPDATED. 5/28/15 *TA THE CONSUMER STATED THE VEHICLE RAN OUT OF OIL BUT THAT THERE WAS NO SIGN OF AN OIL LEAK. UPDATED 9/18/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692022March 4, 2015
VEHICLE SPEED CONTROL, ENGINE, SERVICE BRAKES
I WAS DRIVING ON AN ROAD WITH NO TRAFFIC AND CAME UPON A RED LIGHT. AS I APPLIED THE BRAKES, I EXPERIENCED AN ACCELERATION SURGE WHILE BRAKING. I COULD FEEL THE BRAKES WORKING BUT THE ENGINE BEGAN TO REV UP AND WAS TRYING TO OVERPOWER THE BRAKES. IN DESPERATION I PUSHED THE SHIFTER INTO NEUTRAL (N). THE ENGINE CONTINUED TO REV FOR A MOMENT THEN RETURNED TO NORMAL. THEN I WAS ABLE TO PROCEED AND THE INSIGHT ACTED NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692034March 4, 2015
VEHICLE SPEED CONTROL, ENGINE, SERVICE BRAKES
UNEXPECTED ACCELERATION WHEN BRAKING. WHILE ATTEMPTING TO STOP AT A TRAFFIC LIGHT I EXPERIENCED AN ACCELERATION SURGE WHILE BRAKING. THIS HAPPENED NUMEROUS TIMES ON THIS TRIP. ALMOST EVERY TIME WHEN I WAS COMING TO A STOP AND I APPLIED THE BRAKES THE ENGINE WOULD INCREASE RPMS. THIS GAVE ME AN OPPORTUNITY TO ANALYZE WHAT WAS GOING ON WITH THE CAR. THE REVVING OF THE ENGINE WAS DIRECTLY AFFECTED BY BRAKING. SIMPLY REMOVING MY FOOT FROM THE GAS PEDAL AND COASTING DID NOT RESULT IN THE ENGINE SURGING. WHEN I SHIFTED OUT OF DRIVE AND INTO NEUTRAL, THE ENGINE WOULD MOMENTARILY EXCEEDED 5000 RPM ALMOST RED LINING AND THEN RETURN TO A NORMAL IDLE. I STOPPED THE CAR, TURNED THE ENGINE OFF AND OPENED THE HOOD LOOKING FOR ICE ON LINKAGES, FOULED AIR FILTER OR ANYTHING UNUSUAL. THERE WAS NOTHING THAT LOOKED OUT OF THE ORDINARY. I THEN PROCEEDED TO DRIVE THE CAR HOME EXPERIENCING THE SAME ISSUE WITH EVERY BRAKING ACTION. THE NEXT MORNING THE CAR ACTED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692049March 4, 2015
ENGINE, SERVICE BRAKES
UNEXPECTED ACCELERATION WHEN BRAKING, THIS IS A RECURRING PROBLEM. I WAS DRIVING ABOUT THE SPEED LIMIT ON SECONDARY ROADS ~40 MPH NO TRAFFIC AND THE ROADS WERE CLEAR OF ICE AND SNOW AND THE ENGINE WAS WARM, THE INSTRUMENT PANEL INDICATOR FOR COLD ENGINE HAD EXTINGUISHED. I APPROACHED A RED STREET LIGHT I PRESS THE BRAKE PEDAL LIGHTLY, THERE WERE NO CARS IN FRONT OF ME (FOOT CLEARLY NOT ON THE GAS PEDAL) I EXPECTED THE CAR COME TO A LEISURELY STOP BY COASTING WITH LITTLE BRAKING HELP. THE BRAKE PEDAL FELT STIFF, RESISTED THE PRESSING OF THE FOOT. THE ENGINE BEGAN TO REV UP AND I ALSO NOTED THE BATTERY IMA CHARGE/ASSIST GAUGE WENT HIGHER INTO THE BLUE (IMA ASSIST). I APPLIED MORE PRESSURE TO THE BRAKE PEDAL THE ENGINE ACCELERATED MORE AND ASSIST GAUGE INCREASED FURTHER INTO THE BLUE AREA. I REPEAT: THE BRAKE PEDAL FEELS HARD LIKE PUTTING YOUR FOOT ON A ROCK, NO GIVE. I NOW KNOW THIS IS THE FIRST SIGN THERE IS GOING TO BE A BRAKING ISSUE. IT HAPPENED EVERY TIME THE PROBLEM OCCURS! BUT THE PROBLEM DID NOT OCCUR EVERY TIME I STOPPED ON THIS TRIP. WHEN I BRAKE AND THE CAR AND THE CAR GOES INTO AUTO-STOP MODE THERE IS NO ISSUE. WHEN THE UNEXPECTED ACCELERATION OCCURS I CAN SHIFT THE CAR OUT OF DRIVE (D) AND INTO NEUTRAL (N) THE ENGINE WILL MOMENTARILY RACE, EXCEEDING 5000 RPM, ALMOST RED LINING, AND THEN RETURN TO A NORMAL IDLE. IT SHOULD BE NOTED THAT THE PROBLEM PERSISTED THOUGHT THE TRIP WITH THE CAR BEING SHUT OFF AND PARKED FOR A SHORT TIME (2 OCCURRENCES) RESTARTED AND DRIVEN AGAIN. ONLY WHEN THE CAR WAS LEFT FOR HOURS INCLUDING OVERNIGHT DID THE PROBLEM GO AWAY, MY GUESS IS 19 HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689595February 20, 2015
ENGINE, UNKNOWN OR OTHER
APPROXIMATELY 5 MONTHS AGO I NOTICED THAT THE ENGINE WAS MAKING A SLIGHT TICKING SOUND. I CHECKED THE OIL AND IT WAS A QUART LOW SO I ADDED A QUART. I DIDN'T CHECK IT AGAIN BECAUSE I DIDN'T HEAR THAT TICKING NOISE AGAIN. APPROXIMATELY 1 MONTH LATER I TOOK IT TO HONDA IN STOCKTON, CA. TO HAVE A NOISE CHECKED THAT I THOUGHT WAS A BRAKE ISSUE. THERE WAS ALSO A NOISE COMING FROM THE FRONT OF THE CAR THAT SOUNDED LIKE SOMETHING SCRAPING OR DRAGGING. WHEN I WENT TO PICK IT UP THE MAN SAID THAT IT WAS A QUART LOW AND THAT IF I DIDN'T ALWAYS KEEP MY OIL CHECKED THEN IT WOULD VOID MY WARRANTIES. I TOLD HIM THAT I HAD JUST ADDED A WHOLE QUART A MONTH EARLIER. HE SAID THAT HE WOULD PUSH IT THROUGH THIS TIME AND TO MAKE SURE I CHECKED IT REGULARLY, AT LEAST ONCE A MONTH. I HAVE NEVER HAD TO CHECK A CAR'S OIL THAT OFTEN AND I HAD THIS ONE SERVICED REGULARLY AND I DIDN'T REALIZE THAT IT WAS LOW AGAIN, SO I STARTED TO PAY CLOSE ATTENTION TO IT AND CHECK IT REGULARLY. I KEPT THE RADIO OFF SO I COULD LISTEN TO THE ENGINE FOR THAT TICKING NOISE AND SINCE THEN I HAVE HAD TO CHECK AND ADD 1/2 OF A QUART EVERY SINGLE WEEK. IT IS A ROUTINE NOW AS THE NOISE WILL GET LOUDER, IT LOSES POWER, I CHECK IT AND IT IS FAITHFULLY 1/2 QUART LOW, SO I ADD IT. I CALLED HONDA SERVICE IN LODI, CA. (WHERE I USUALLY TAKE IT FOR OIL CHANGES) AND TOLD HIM THE STORY. HE SAID THAT IN ORDER FOR THEM TO DETERMINE IF IT IS USING OIL I HAVE TO BRING IT IN, HAVE THEM DO AN OIL CHANGE, THEN HAVE ME BRING IT BACK IN ONCE A WEEK SO THEY CAN CHECK IT AND DOCUMENT IT- I LIVE 45 MINUTES AWAY AND THAT IS THE CLOSEST ONE! HE SAID THAT AT THAT POINT I WILL HAVE TO APPROVE A TOTAL BREAK-DOWN ($1200 POSSIBLY OUT-OF-POCKET) TO DETERMINE THE CAUSE AND TO SEE IF IT WILL BE COVERED UNDER WARRANTY. THIS IS RIDICULOUS! I BOUGHT THIS CAR BRAND NEW AND IT ONLY HAS 89K MI ON IT AND I ALWAYS GET IT SERVICED ON TIME AND TAKE CARE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683197February 13, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
INITIALLY WAS NOTIFIED THAT PART OF THE DRIVERS SIDE TAIL LIGHT WAS OUT. NIGHT TIME TAIL LIGHTS CONSIST OF 9 LED LIGHTS IN AN L SHAPE. AT THAT TIME 3 OF THE 9 BULBS HAD FAILED. TRIED TO PURCHASE REPLACEMENT BULB AND WAS INFORMED THE ENTIRE TAIL LIGHT ASSEMBLY HAD TO BE REPLACED AND WASN'T COVERED UNDER WARRANTY. DEALERSHIP SAID THEY WOULD RESEARCH AND CONTACT ME. NEVER HEARD BACK. ON 2/8/2015 WAS DRIVING AT NIGHT AND ANOTHER CAR PULL UP BESIDE ME AT A LIGHT AND INFORMED ME I HAD NO WORKING TAIL LIGHTS. THERE WAS NO INDICATION ON THE DASH THAT ALL OF THE LIGHTS HAD FAILED AND THAT NO ONE COULD SEE MY CAR FROM BEHIND. RESEARCH ONLINE INDICATES THIS IS NOT AN ISOLATED INCIDENT AND THAT NUMEROUS 2010 INSIGHTS EXPERIENCED THE SAME ISSUE. IT APPEARS TO BE A DEFECT IN THE LED BULBS THAT CAUSES THEM TO FAIL IN GROUPS OF 3 UNTIL NONE ARE WORKING. TOTAL COST TO REPLACE WHAT HONDA CONSIDERS "BULBS" IS $422 EACH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680981February 3, 2015
VEHICLE SPEED CONTROL
DRIVING WITH SPEED CONTROL ON, ON I20 EAST OF COLUMBIA SC, AUTOMOBILE BEGAN TO ACCELERATE ON ITS OWN. WHEN IT REACHED 85 MPH I ATTEMPTED DO DECREASE SPEED USING THE DECEL/SET BUTTON, CAR CONTINUED TO ACCELERATE. I WAS ABLE TO DISCONNECT SPEED CONTROL USING CANCEL BUTTON. AFTER WE SLOWED TO 70MPH I REENGAGED THE SPEED CONTROL. ABOUT 30 MINUTES LATER THE CAR BEGAN TO ACCELERATE AGAIN AND AT ABOUT 77MPH I DISENGAGED THE SPEED CONTROL USING THE CANCEL BUTTON. I HAD A SIMILAR INCIDENT SEVERAL MONTHS AGO, WHICH I VERBALLY REPORTED TO .HONDA'S CUSTOMER SERVICE. I WAS ADVISED AT THAT TIME THAT THEY HAD NOT RECEIVED ANY SIMILAR REPORTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680169January 31, 2015
STRUCTURE
MOULDING SEAL AROUND REAR TRIANGLE (NON-OPENING) WINDOWS DETACHED ON BOTH DRIVER AND PASSENGER SIDE OF CAR CREATING AN UNSEALED WINDOW AND CAUSING RUBBER 'STRIPS' TO FLAP WHILE DRIVING AT A SPEED OVER 35MPH. SOON AFTER, THE ENTIRE RUBBER SEAL ON PASSENGER SIDE DOOR DETACHED ALLOWING MOISTURE AND OTHER ELEMENTS TO ENTER THE VEHICLE. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THAT MOULDING IS NOT COVERED BY THE MANUFACTURERS NOR EXTENDED WARRANTY THAT WAS PURCHASED AND THAT REPAIRS WOULD COST A MINIMUM OF $800. I CALLED HONDA AMERICA TO FILE A COMPLAINT AND WAS TOLD THEY DO NOT MAINTAIN A DATABASE OF DEFECTS. I HAVE OWNED HONDAS IN THE PAST AND HAVE NEVER FOUND THEM TO BE SO SHODDILY CONSTRUCTED. I OWN A 1968 VEHICLE THAT STILL HAS ALL MOULDING IN TACT. UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673081January 16, 2015
FUEL/PROPULSION SYSTEM
[I HAVE THE SVC RECORDS FOR THIS INFO-POINTS OF CONTACT ARE AT THE END OF THE REPORT] ON JAN 8TH AT ABOUT 630 AM I WAS DRIVING ON I495W IN VA - I WAS AT THE INTERSECTION OF I495 AND THE EXITS FOR I95S AND I395 WASHINGTON. I WAS DRIVING ABOUT 55 MILES/HR AND MY CAR ENGINE SIMPLY STOPPED. I PUT MY HAZARDS ON AND GLIDED TO THE SIDE OF THE ROAD. THE CAR HAS 125,400 MILES--I PURCHASED IT NEW IN FEB, 2012. I WAS TOWED TO SHEEHY HONDA, ALEXANDRIA, VA. THEY SAID THE SPARK PLUGS WERE FOULED AND REPLACED THEM. AFTER REPLACEMENT, THEY SAID THE THERE WAS OIL IN THE SPARK PLUG CYLINDERS. THEY THEN TOLD ME THAT THEY COULD NOT FIX MY CAR - ENGINE NEEDED TO BE REPLACED AT A COST OF $12,000. I CALLED AMERICAN HONDA AND THE CASE MANAGER SAID THE CAUSE OF THE STALL WAS OIL IN THE COMBUSTION CHAMBER. I GAVE HER THE CAR HISTORY-SHE SAID THE CAR WAS OUT OF WARRANTY- THEY WOULD NOT BE ABLE TO PROVIDE ME SUBSTANTIAL ASSISTANCE FOR ENGINE REPLACEMENT. SHE DID OFFER TO INVESTIGATE THE CASE BUT GAVE NO ESTIMATE FOR COMPLETION. I HAVE TRADED THE CAR IN ON A NEW PRIUS. BKGRND- PROBLEMS BEGAN WITH LOW OIL PRESSURE LIGHT FLASHING AT 75,000 IN DEC, 2013. SINCE THEN I HAVE BEEN BURNING (1) QUART OF OIL EVERY 1,000 MILES. I BROUGHT THE CAR IN ABOUT (8) TIMES TO MY NORMAL SERVICE CTR, HERITAGE HONDA, PARKVILLE, MD, FOR OIL SENSOR REPLACEMENTS AND OILL CONSUMPTION CHECKS CONDUCTED BY THE DEALERSHIP BETWEEN DEC,2013-JULY2014. I ALSO HAD OIL CHANGES AT JIFFY LUBE. IN JULY, 2014 AT 100,000 MILES THE CAR STALLED OUT ON I95. I DRIFTED TO THE SIDE OF THE ROAD, RESTARTED AND BROUGHT IT TO HERITAGE HONDA. THEY SAID IT NEEDED NEW SPARK PLUGS. I CONTINUED TO DO NORMAL OIL CHANGES AND, IN BETWEEN, ADDED (1) QT OIL PER 1000MILES UNTIL THE INCIDENT ON JAN 8. POCS AMERICAN HONDA - [XXX], CASE [XXX]; HERITAGE HONDA, [XXX];SHEEHY HONDA, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670549January 6, 2015
UNKNOWN OR OTHER
JUST ONE DAY AFTER DRIVING THIS NEW VEHICLE HOME I GOT ON THE HIGHWAY AND FOUND THE DRIVER'S SIDE VIEW MIRROR TILTED AT ANY ANGLE SO FAR I COULDN'T SEE ANY CAR ON THE HIGHWAY WITH IT.. THE ELECTRICAL CONTROLS TO WORK THE MIRROR DID NOT HAVE RANGE ENOUGH TO CORRECT IT OWING TO THE FACT THE ENTIRE MIRROR BODY HAD LEFT WHAT I AM TOLD IS ITS SNAP IN POSITION. I HAD NEVER TOUCHED IT AND IT HAD NO REASON TO LEAVE ITS PROPER POSITION. AND IT WAS IN ITS PROPER POSITION THE DAY I DROVE IT HOME. THE MIRROR HAD TILTED ITSELF SO FAR I COULD SEE MY OWN REFLECTION IT IT! THE DAY WAS QUITE WINDY AND THE CAR WAS BUFFETED BY THE WIND. A CHECK OF THE OWNER'S MANUAL HAS NO MENTION OF ANY KIND THIS MIRROR IS ADJUSTABLE. I TOOK THE CAR TO THE DEALER AND WAS TOLD THIS IS NORMAL BEHAVIOR FOR THE MIRROR AND DESIGNED TO MOVE IN IMPACT AND COULD NOT BE SECURED FURTHER. MAY I BE EMPHATIC THAT THE MIRROR SERVES NO USEFUL PURPOSE TO THE DRIVER WHEN FOLDED SO FAR AND THIS IS PLACING MY LIFE IN JEOPARDY FOR THE FOOL PURPOSE OF SAVING A MIRROR. HONDA HAS LOST ITS MIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663474December 10, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES, WHEELS
DRIVING ON A BUSY S.E. STREET IN WASHINGTON DC, DRIVING ABOUT 20 TO 30 MPH., HEARD A NOISE THAT SOUNDED LIKE A TIRE BLOWING OUT OR SOME OTHER TYPE OF NOISE EMANATING FROM UNDERNEATH THE CAR. I TRIED TO PRESS THE BRAKE, BUT INSTEAD THE CAR ACCELERATED AND WOULD NOT STOP. IT SPED UP AT LEAST ANOTHER 15 TO 20 MORE MPH, AND AGAIN, WOULD NOT STOP. THERE WERE VEHICLES IN THE BACK, SO I COULD NOT USE THE EMERGENCY BRAKE OR SHUT THE CAR OFF. THERE WERE ALSO VEHICLES ON THE SIDE AND IN FRONT OF MY VEHICLE. I HAD TO MAKE A DECISION ON HOW TO SLOW THE CAR DOWN WITHOUT HITTING ANY PEDESTRIANS OR ANY OTHER VEHICLES. DECIDED TO TRY AND STOP THE CAR BY HITTING SOMETHING STATIONARY AND RAN INTO A SET OF STEPS THAT BELONGED TO AN OFFICE BUILDING. AIRBAGS DEPLOYED AND TWO PASSERSBY STOPPED TO ASSIST ME AND MY PASSENGER OUT OF THE CAR. WE WERE BOTH TRANSPORTED BY AMBULANCE TO A HOSPITAL WITH SUBSTANTIAL INJURIES TO THE CHEST, RIB, NECK AND BACK FOR MYSELF AND THE PASSENGER. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10662729December 8, 2014
SEAT BELTS, AIR BAGS
I WAS IN A VERY MINOR ACCIDENT ON 12/6/14 AT APPROXIMATELY 6:00 PM IN AUSTIN, TX (ON LOOP 1 NEAR FM 2222). I REAR ENDED ANOTHER VEHICLE. THE AIRBAGS DID NOT DEPLOY BECAUSE I WAS NOT GOING FAST ENOUGH (I GUESS). HOWEVER, THE COMPUTER INDICATED THE AIR BAGS WERE DISABLED. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT WAS LOCKED MAKING IT INOPERABLE. ALTHOUGH THE CAR WAS DRIVABLE, THE INOPERABLE AIRBAGS AND SEAT BELT MADE THE CAR EXTREMELY UNSAFE TO DRIVE. BEING THAT IT WAS SATURDAY EVENING, I HAD NO CHOICE BUT TO DRIVE IT. I AM VERY UPSET THAT HONDA PUT ME IN THIS SITUATION. ACCORDING TO OTHER HONDA OWNERS WHO HAVE HAD MINOR FRONT END COLLISIONS, THIS IS THE STANDARD CAR RESPONSE. THIS NEEDS TO BE RECTIFIED. IT IS NOT ONLY A RACKET THAT FORCES HONDA OWNERS TO TAKE THEIR CARS TO THE DEALERSHIP, IT ALSO JEOPARDIZES OUR SAFETY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10660062November 21, 2014
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2010 HONDA INSIGHT. THE CONTACT STATED THAT THE REAR DRIVER SIDE TAIL LIGHT BURNED OUT WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE TAIL LIGHT WAS IN THE PROCESS OF FAILING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE ENTIRE REAR TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630826September 4, 2014
WHEELS, TIRES
VEHICLE PURCHASED 07/12/2010 WITH 520MI ON ODOMETER ON 3 DIFFERENT OCCASIONS A WHEEL SENSOR FOR THE TPMS HAS FAILED. THE FIRST TWO WERE REPLACED UNDER VEHICLE WARRANTY, NO QUESTIONS ASKED. TOOK THE VEHICLE TO HENDRICK HONDA OF BRADENTON FLORIDA ( THE ONLY SHOP TO DO ANY WORK ON THIS VEHICLE!) ON 09/04/2014 I TOOK IT IN FOR AN OIL CHANGE AND THE TPMS ERROR THAT I'M SO GETTING USED TO...THE SERVICE ADVISER STATED IT WOULD COST OVER $200 DOLLAR TO REPLACE (NOT IN THE BUDGET THIS WEEK). HE WOULD NOT TELL ME WHICH WHEEL HAD THE BAD SENSOR ( I JUST WANTED TO KNOW IF IT WAS A NEW FAIL OR AN OLD ONE) SHOP WOULD NOT GIVE ME THAT INFORMATION!!!! I ASKED FOR THE TPMS SYSTEM TO BE DISABLED AND WAS TOLD THAT IT CANNOT BE....IT IS FEDERALLY MANDATED SYSTEM...NOW ONE WOULD THINK THE WHEEL SENSORS ARE PART OF THE MANDATED SYSTEM RIGHT? NO, THEY ARE NOT SAID THE SERVICE ADVISER ...A FEDERALLY MANDATED SYSTEM WOULD BY DESCRIPTION BE EQUAL TO THE SUM OF ALL OF IT'S PARTS CORRECT??? NO EVEN THIS BEING THE THIRD FAILURE IN 4 YEARS THEY WOULD NOT REPLACE A MAJOR PART OF THE VEHICLES SAFETY SYSTEM WITH A PATTERN OF FAILING. SO NOW THEY CROSS ROTATED THE TIRES, AND I HAVE NO IDEA WHICH IS THE BAD WHEEL....SAFETY FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628879August 27, 2014
ENGINE, VEHICLE SPEED CONTROL, HYBRID PROPULSION SYSTEM
INSIGHT HYBRID STOPPED AT INTERSECTION--AUTO IDLE STOP. SUDDENLY ENGINE RACED WILDLY, TACHOMETER REGISTERED GREATER THAN 3000 R/MIN. MY FOOT WAS FIRMLY ON BRAKE, AND I STOPPED THE RACING BY SHIFTING OUT OF GEAR. IT FELT AS IF THE CAR MIGHT LURCH FORWARD FROM A STOP AND CAUSE A COLLISION IN THE INTERSECTION. HAPPENED AGAIN SAME DAY. DEALER SAID DON'T OPERATE CAR IN ECON MODE IN CITY DRIVING, EVEN THOUGH THAT'S WHY I BOUGHT A HYBRID. SAID FLOOR MAT MIGHT HAVE INTERFERED WITH ACCELERATOR--NOT TRUE. DEALER NOT REALLY SURE OF CAUSE. I WILL GET A SECOND OPINION. DO NOT FEEL SAFE UNTIL A PLAUSIBLE CAUSE IS DETERMINED. IF THE ECON MODE CAN CAUSE UNCONTROLLED ENGINE RACING THEN HONDA SHOULD GIVE CUSTOMERS A WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616244July 25, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE LOSS EXTERIOR AND INTERIOR LIGHTING. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V086000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606314June 26, 2014
SERVICE BRAKES, HYDRAULIC, AIR BAGS
WHILE PULLING INTO A PARKING PLACE AT A NEIGHBORHOOD GROCERY STORE, I STEPPED ON THE BRAKE AND THE CAR ACCELERATED WITH A HUGE LUNGE INTO THE CAR FACING ME. IF THE OTHER VEHICLE HAD NOT BEEN A LARGE VAN I WOULD HAVE NOT HAVE BEEN ABLE TO STOP THE CAR BECAUSE AT THAT POINT I LOST COMPLETE CONTROL OF MY VEHICLE. JUST THINKING OF WHAT 'MIGHT HAVE BEEN' IS TERRIFYING! IN SEARCHING THE INTERNET I FOUND AT LEAST FOUR OF THESE UNINTENDED ACCELERATION ACCOUNTS..... SAME CAR, SAME YEAR, SAME MODEL. NO RECALL YET BUT THERE SHOULD BE. DAMAGE IS EXPECTED TO BE AROUND $5K.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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