GMC Terrain Complaints

3,167 consumer complaints on file.

#11440828November 17, 2021
FUEL/PROPULSION SYSTEM
Very high oil consumption. I recommend it's the piston rings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440697November 16, 2021
ELECTRICAL SYSTEM, STEERING
Multiple warning lights are appearing at once (Automatic brake assist, forward collision assist, parking brake released) When the car is put in reverse, the radio turns off for a brief moment and the steering assist warning shows on the dash. The steering wheel snatches back in the opposite direction causing a safety concern. The car also completely cuts off after the auto-stop takes effect at red lights causing me to have to pump the brakes at least twice to re-ignite and be able to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440494November 15, 2021
ENGINE
My wife was driving the car, about 70 mph on route 84 passing danbury ct. She was traveling in the middle lane, some kind of oil light went on the dashboard, car shut down while traveling 70 mph on the highway, and caught on fire under the hood. She managed to pull over, and got out of the car with my daughter. This is a 2019 car with 14K miles. This car was packed with milwaukee cordless tools, complete Festool set, complete golf bag with all the clubs, two suitcases of best clothes for me and my daughter, her laptop, etc. We were driving to our new home in south carolina, and on the way the car burned.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11440004November 10, 2021
ENGINE
I have to put oil in my car every 2 weeks. There are no leaks. The engine is burning oil.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439841November 9, 2021
ENGINE
loss of oil due to engine defect and need new engine. engine and car at dealership. engine has not been torn apart to find cause. occupants could have died because of engine stoppage... GM wants owner to pay over 15,000 for new engine and instillation. car under new car warranty has 24211 miles. no early warning lights of low oil.... Owner took car in immediately when warning lights appeared 9-27-21 and GMC dealership improperly serviced . on 10-14-21 same warning lights reappeared and taken immediately to same close dealership. Now told new engine needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439538November 5, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
While driving instrumental panel and infotainment panel completely blacked out for no reason at all. This is the second time in two days this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439344November 4, 2021
SERVICE BRAKES
The contact owns a 2020 GMC Terrain. The contact stated while driving at various speeds, the vehicle lost brake functionality while depressing the brake pedal. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the vacuum pump replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439346November 4, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I was leaving the area of Hiram and my car started running different and you could hear a taping noise. I drove it to the GMC dealer down the street and they said it was the timing chain. I recently had an oil change and I was wondering if that could be the problem. The dealer gave me no recommendations or indications that I needed to change belts or components and my service engine light has never came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439349November 4, 2021
VISIBILITY/WIPER
This is NOT a vehicle issue, but an issue of Wiper Blade manufacture. I Purchased Michelin Guardian wiper blades for my 2015 GMC Terrain which has the large PTB arm latching system. The Michelin blades do not latch securely into the arm and can be easily removed by hand without touching the latch release. My concern is the blades may become unsecured by normal usage and fly off the vehicle leaving the driver stranded who knows where. My thought scenario is between rest areas on the Indiana Toll Road between the Ohio state line and Chicago, IL. Imagine a retirement aged senior citizen in such a predicament. I have replaced the Michelin blades with Rain-X which latch securely and will return the Michelin blades. My concern is for the un-aware, un-suspecting driver who may experience the latch failure I have described. FYI, Michelin has not responded to my correspondence to them on this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439427November 4, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Instrument panel and infotainment system panel completely blacked out while driving vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439432November 4, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
As I was navigating my way home on Nov. 3, 2021 the windshield wipers stop working and it was dark and pouring down raining. There was no warning. Then the radio started acting weird the bluetooth went away and I could not get it back on the screen to connect. I tried turning on and off the radio but it would not turn off. The biggest danger to my life was that I could not see so I had to keep pulling on side streets to wipe the windshield so I could make it home in the dark and pouring rain. When the bluetooth stopped connecting I had to pull over again and pipe the directions through my phone to continue to navigate home. The windshield wiper can be confirmed by the dealer because it still did not turn on today. The radio turned on and off today and the bluetooth icon was back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439105November 2, 2021
VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2016 GMC Terrain. The contact stated that while driving in the rain, the windshield wipers failed to operate as needed without warning. The contact pulled over and restarted the vehicle; however, the failure persisted. The contact stated that an abnormal, cracking sound was coming from the windshield wipers when she attempted to activate them. The contact took the vehicle to an independent mechanic where he repaired the windshield wipers. The contact notified the manufacturer and was informed that there were no recalls on the vehicle. The contact filed a complaint with the manufacturer. The vehicle was repaired. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438481October 28, 2021
STEERING
Car gives a "Power Steering Reduced, Drive With Care" message after turning the wheel one direction and braking simultaneously. After message is displayed, power steering is no longer available, and this can happen while driving around a curve. Once car is powered off for longer than 1 minute, can turn back on with no problem, but problem can come back just the same. Took to GMC dealer. They recalibrated my car, but problem came back 1 month later. They said they can replace the whole electric steering system, but that may not fix the problem, as they do not know what the real problem is. Vehicle was purchased used with 50K miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438275October 26, 2021
VISIBILITY/WIPER
On 10/25/2021 at approximately 5:40 AM, I was on my way to work. It was raining and dark at that time so of course I had the wipers on. As I proceeded to get onto the highway, the wipers completely stopped as I exited the on ramp. Immediately I had to maneuver to the shoulder of the highway. Considering I couldn't see that could have easily been an accident since my visibility was 0 as well as being parked on the side of the highway for a prolonged period. My husband came and traded vehicles with me. He eventually got my vehicle off the highway and to a repair shop where they diagnosed the problem: the wiper transmission went out. The vehicle has not been inspected by anyone. There were no warnings that this problem was going to occur
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437296October 19, 2021
VISIBILITY/WIPER
The ball joint on the windshield wipers failed (mid rain storm on the highway) causing the wipers to fail. There is a recall for this issue on 2013 GMC Terrains, but not on any other model years. The vehicle is being repaired at a dealership for $650CAD, can upload invoice if needed after completion. The part is available for inspection. Not being able to see at night, on the highway and in a rainstorm put not only myself and passenger at risk, but also all the vehicles travelling on the highway with me. The part has not been inspected by anyone except a GM mechanic. No warning at all prior to this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437130October 18, 2021
POWER TRAIN
TRANSMISSION WOULD REV UP BETWEEN 4TH AND 5TH GEAR ONLY IN THE ON THE FIRST DRIVE. AFTER THAT IT WOULD SHIFT NORMALLY . WENT INTO DEKALB GMC ILLINOIS AND WAS TOLD IT WAS SOME PISTONS AND OTHER PARTS. THEY HAD IT FOR A WEEK OR TWO BECAUSE OF OTHER TRANS JOBS AHEAD ON MINE. GOT CAR BACK AND IT WAS WORKING FINE FOR A MONTH OR SO AND THEN IT STARTED TO SHIFT BAD AGAIN BETWEEN THE SAME TWO GEARS ONLY LONGER GAP BETWEEN SHIFTS THIS TIME. TOOK IT BACK TO THE DEALER AND THE TECH ORDERED MORE PARTS TO REPAIR THE TRANS AND SAID I WOULD POSSIBLY GET IT BACK ON OCTOBER 19TH BY END OF DAY. IS THIS GOING TO BE AN ONGOING PROBLEM? IF SO WHAT IS THE LAW ABOUT 3 OR MORE REPAIRS FOR THE SAME PROBLEM. THIS IS THE SECOND REPAIR SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437246October 18, 2021
ENGINE
The vehicle last ran on 8/16/21. Then I had a surgery the next day and tried to drive it on 8/17 only to find out it wouldn’t work. Then I had emergency surgery because of an infection from first surgery. So after surgeries and recuperation I am just getting the car estimated for repair and found out need new engine. Trying to find out if any recalls or warranty (purchased from Kia after a lease was returned in August of 2018 and there isn’t a warranty with Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437064October 17, 2021
SERVICE BRAKES
The vehicle experienced a sudden loss of braking and displayed a “brake assist “ fault message. The check engine light has illuminated. The sudden loss of braking was in a residential neighborhood traveling at 35 mph. I was turning during the loss of braking and was able to narrowly avoid collision with the cars at the intersection because I could not slow to a safe speed. The fault codes have not been read by the dealership yet nor has the repair been completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436895October 15, 2021
EXTERIOR LIGHTING
I have a problem with the Headlights they are yellow and there is no way I have found to clean them. It makes it hard to get a bright view at night especially when travelling on secondary streets with low or limited lightning. I have also noticed that a lot GMC Terrains have the same issue. Is there are will there be a recall on my 2012 GMC Terrain it does create a very dangerous situation especially at night. I no longer like to drive at night because of this problem, the coatings on the lights makes the night vision awful. Thank you for reading. You can send me a reply.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436597October 13, 2021
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Oil burning too quickly I recent got an oil change in Aug, checked oil and it was completely dry less then 2 months (oil consumption recall expired) I had same issue in 2017 but my was non operational due to oil consumption problem damaged my engine and dealer couldn't run test so I paid for new engine out of pocket! Second issue shortage in rear passenger lights I've changed bulbs several times now I see there's a shortage definitely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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