GMC Terrain Complaints

3,167 consumer complaints on file.

#11435997October 8, 2021
FUEL/PROPULSION SYSTEM
Yesterday morning I noticed a smell of gas around my car. I looked and didn’t see anything. I drove to work. Once I got back to my vehicle after work I could smell gas as I approached my vehicle. I looked under my car and noticed a puddle of gas. I went to the gas station to put enough fuel for me to make it home in my vehicle and as I was putting the gas I noticed a drip under the vehicle. Once I got home and parked my vehicle I looked under the car and there was a rapid and steady drip coming from the fuel tank. The same make, mode and year of my vehicle has been recalled for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436089October 8, 2021
UNKNOWN OR OTHER
I had an incident this morning when I put my car in park position it remained in reverse. I took it out of park and put in drive then I put forward but the vehicle still remained in reverse. I turned the vehicle off and it still remained in reverse. Ali controls on infotainment panel was inoperable. ( example: I couldn’t turned off or turned radio).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436115October 8, 2021
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
2016 GMC Terrain SLT, service engine light came on, vehicle stalled many times, restarted but drove and misfired, stalled again, was able to get it to repair garage who I trust. He checked code and said I had to put a complete timing chain kit. Total cost came to $992.36 and didn't have a vehicle for a week due to weekend and a holiday. The vehicle only had 30,763 miles on it at the time but was out of factory warrantee. Reading other customer complaints, this looks like an ongoing problem and I feel should warrant a recall. Additional info such as repair invoice is attached. Please reply when received and thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435905October 7, 2021
ENGINE
I purchased a 2013 GMC Terrain from dealer. It had 80017 miles. I have had over $4000 dollars worth of work done . Replaced spark plugs, vvt sensor,map sensor,oil change,brakes, battery, ecm, fuel induction device. I drove it about two weeks, and it drove fine. (All receipts available) my truck now starts up and just shuts off, it feels as if the idle is so low. Starts up again and then shuts off , I am afraid to use it. I called gm customer service ,and gave me a case # 9-6969510190. They told me to take it to a dealership, and have them look at it. The previous owner , had a lot service done. The problem that I had before , and currently is the same situation. An independent mechanic shop told me that the oil , and engine is a common problem , and the gm dealer that I am taking to should look at that. A recall should be instituted, there are over 40k complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435646October 6, 2021
VISIBILITY/WIPER
While driving in heavy rain and traffic the front wipers quit working. Lives were put at risk by being unable see because of the heavy rain. This just happen about 5 hours ago and I have not had time to look at the problem. I almost had a panic attack !!!!!!!!!!!This is not fun, this is dangerous !!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435686October 6, 2021
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
The engine light comes on, then "service stabiltrak light" comes on. It starts by making it difficult to accelerate at a red stop light when it changes green. When turning a corner, because there is no quick acceleration, it has caused near miss accidents. As time goes on it becomes worse. I have lost power on the expressway and have to pull over. I have brought this car in several times and GMC has not made any repairs. It is scary when a semi is rolling behind you and you can't accelerate to get out of the way. This is a safety issue. I have received no help from GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435746October 6, 2021
VISIBILITY/WIPER
I was driving with my elderly mother and granddaughter home from a wedding. We were traveling from Peoria, Illinois to Camden, Ohio. About 50 or 60 miles into the 300 mile trip, the windshield wipers abruptly quit working. It was raining heavily and we we on busy interstate route 74. We had to blindly cut across 2 lanes of traffic to get to the right side of the road! The wiper malfunction was not the fault of a blown fuse. I had to be escorted by a police officer to the nearest exit for obvious safety reasons. We were stranded for hours. The rain did not diminish. I had to drive slowly on the back roads to finally reach my destination 8 hours later. It was a frightening experience. I took it to a trusted mechanic. It was diagnosed as a bad motor and transmission assembly. The cost was $350. Thankfully we were not injured. But I am afraid to travel in the rain anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434641September 28, 2021
AIR BAGS, SEATS
Passenger seat occupied sensor not sensing passenger. Have light come on saying service air bag. Was told that if in an accident and I have a passenger in the front. The airbags would not deploy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434563September 27, 2021
POWER TRAIN
My 2021 gmc terrain with 6000 miles on odometer. When driving up hill or going around corner transmission shudders so bad that it feels like front tires are coming off. I contacted the dealer and gm and was told there is a tsb for this complaint. GM and dealer acknowledged there was a problem but they didn't have a fix or known cause of problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434330September 25, 2021
UNKNOWN OR OTHER
Carfax report showed that Air bag deployed in the accident on 3/22/2019. Which is wrong information. The car was repaired through state farm authorize body shop. The effect part was front bumper, grill , left side head ligh and left fender.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11434139September 23, 2021
VISIBILITY/WIPER
Windshield wipers stopped working during heavy rainfall. No warning signs, were working fine, and then just stopped. Fortunately I was traveling at a manageable rate of speed given the weather conditions & lack of daylight. Appears this is a known issue for multiple GMC models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434072September 23, 2021
ENGINE
Timing chain issues on this model similar to the 2010-2013 models that had a class action lawsuit. The timing belt is damaged due to high oil consumption. Damage to timing belt can cause person to loose control of vehicle resulting in injury or even death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433446September 18, 2021
VISIBILITY/WIPER
During a rainstorm the wiper blades became stuck after regular use. It was then discovered by a technician the transmission/linkage arm (plastic) broke off and possible windshield wiper motor failure. No warning signs were given to anticipate this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433172September 16, 2021
VISIBILITY/WIPER
Driving on highway 70mps all of a sudden starts raining, then down, wipers turned on and working no issue All of a sudden they stopped working!! On a Highway, storming and I couldn’t see at all. I could not see enough to even pull over!!!! I put my hazards on immediately and rear wiper Slowed down to get over 2 lanes to the berm of the road, could not see anything in front of me opened side windows a bit Went under a bridge to try to see where I was i saw that a few miles up the road was exit…. Crawled along the berm not being able to see until got to the exit… pulled in gas station… checked fuses all fine Bought rain x to put on the window to get me home Rain had slowed down enough got me home
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432411September 10, 2021
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
I need my whole engine replaced due, to common oil issues with the vehicle. Thus, it has caused Fuel propulsion issues, and engine trains breaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432439September 10, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
When driving my Terrain, my traction control light came on, then a message on the display saying service stabilitrack and engine power is reduced. I couldn't go over a certain speed. I've taken it to Autozone to be put on the computer and it shows up stabilitrack. The car stops running and it takes a few minutes to get it running again. I just bought the car and I'm having problems with these lights and controls. I have read online about this same issue. Is this a recall or does it have to be more complaints about this first? I love my car but these issues are too much. The car has 211k miles on it. Please help me
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432350September 9, 2021
VISIBILITY/WIPER
While driving on a major North Carolina highway at the posted speed limit of 65mph during a rain storm the windshield wipers stopped and froze in the middle of the windshield. The wipers would not operate at all and necessitated attempting to move from the middle lane to the berm with no visibility. This was a danger to other vehicles in the right lane and to the vehicle being driven. I pulled off the highway and waited until it stopped raining. Vehicle was then driven to the nearest exit and closest repair shop, which was a tire and repair shop. The manager said the vehicle has had recalls for the wiper motor and said to bring it to an authorized GMC dealer. This has not occurred to date as the weather is not clear. No other warnings, lights, or indicators occurred prior to the wiper motor failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432173September 8, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Not long after I bought my 2020 GMC Terrain my adaptive cruise started disengaging. There are never any warning lights, except the noise and vibration of the seat before it shuts off then tells you it's disengaging. I didn't think anything of it until it's became a regular occurrence in the last month or two. I tell my dealership about it and they drive it but it never disengages on them, so they say nothing is wrong with my vehicle. I have a picture of the "adaptive cruise disengaging" and video of where I can't reset it until after about 15 or so minutes or letting my car set for a while or turning off the engine then it works again. I also have noticed that my auto start/stop hasn't been turning on & off anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431951September 7, 2021
SERVICE BRAKES
i WAS GOING TO MY SONS HOME WHICH IS LOCATED ON A STEEP DOWHILL STREET WITH SEVERAL TURNS, ONE OF THER ALMOST 90 DEGREES.aS i STARTED TO DESEND THE HILL AND GAIN SPEED, I DEPRESSED THE FOOT BRAKE. iT DID NOT RESPOND AT ALL. AS I CONTINUED TO GAIN SPEED AND COMING UP ON THE SHARP CURVE, I CONTINUED TO PUMP AND APPLY BRAKE . tHE BRAKES DID NOT WORK. i CONTINUED TO GAIN SPEED AND GO AROUND 2 OTHER TURNS. AT THE END OF THE STREET i HAD A CHOICE TO CONTINE STRAIGHT AHEAD AND HIT A HOUSE, TURN RIGHT AND CONTINUE DOWN ANOTHER STEEP STREET UNTIL I HIT A HOME AT THE END OF THE STREET OR TRY TO TURNLEFT ANDGO UP HILL. i TURNE LEFT UP THE HILL AND FINALLY GOT STOPPED BEFOR i COULD PUT THE VEHICLE IN PARK OR APPLY THE BRAKE I BEGAINTO ROLL BACKWARDS ON THE STEEP INCLINE . i ROLLED BY ANDHIT A CURB, JUMPED INTO THE YARD AND HIT A BUSH,SMALL TREE AND AN ELECTRIC GROUND TRANSFORMER, COMING TO RESET ABOUT 4 FEET OF THE GROUND ON TOP OF THE TRNSFORER.. tHE UTILITY WORKERS SAID THAT I WAS LUCKY NOT TO GET EECTROCUTED. tHIS VEHICLE WASPURCHASED ABOUT 7 DAY PRIOR TO THE ACCIDENT, THE BRAKES SIMPLY FAILED ADDID NOT WORK AT ALL
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11431876September 6, 2021
SEAT BELTS
The drivers side Seat belt buckle breaks somehow and we are unable to buckle the seatbelt in the car. After the first time, I bought another brand new buckle, replaced it. After one week of use, it also locked up. I am not sure what is going on and why such a thing keeps happening, but it is not safe and needs to be fixed ASAP. Not everyone has $80 to spend once a week on a new belt buckle which should last a lifetime. This is beyond dangerous, since seat belts are mandatory and my wife being unable to use it can be a matter of life or death. This is her only means of transportation and we can't just park it and use another. I can't possibly be the only one. Thank you for taking the time to look into this matter. Please let me know if there is any further information regarding this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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