Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11685447September 6, 2025
AIR BAGS
Passenger headrest airbag went off /exploded open while I was parking the van in my driveway. No one was sitting in the passenger seat so no one was injured. Yes, you can inspect it. I called dodge but they said there were no recalls. No one has inspected it. No warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685161September 4, 2025
ENGINE
The engine began stalling and reving while driving. It is at the shop with an estimate of 2500.00 to 4000.00 to repair due to faulty cylinder #2. Researching this, we are not the first to have issues. As stated by my repair place, it’s a ticking time bomb waiting for it to cause a serious major incident and possible injuries. Vehicle is less than 8 years old and less than 100,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684668September 3, 2025
ENGINE, UNKNOWN OR OTHER
Recently while leaving home my van started to make a type of noise. I cant quite describe it as it wasn't very whistling or clicking it was just an abnormal sound that it had not been making and I could hear it more when turning my wheel to the left. It started to jump while I drove. Like it was fine then would just jolt forward. When putting it in park I noticed that it wasn't making noise in the neutral position. But then when I was going to drive again it did not want to go forward. And at the first few tries I was able to reverse it. It did not want to accelerate and when I tried it would make a revving noise like if I was trying to race. I reversed and parked and my husband put some transmission fluid thinking that was the problem. The noise stopped and I was able to drive it briefly without the issues but then as I got further if started again and I had to get back home. It completely stopped accelerating and my husband and son had to push it. And once it got some speed j was able to accelerate just a little enough to drive it home. At home it stalled on me again and I was stuck in the middle of the street trying to reverse. Thats when my husband and son got back to push. It was a very scary situation as I had all my little children with me. And not only that it was so hot and we got stuck in the heat with the vehicle stalling. Now we had a mechanic look at if and they say it's the transmission. So I of course googled transmission problems to find there have been other issues with transmission in the 2019 models but mine wasn't part of the recall according to the Vin #. Please look into this further as these vehicles should not be on the roads stalling out at random. Which had also happened to me previously but I did not think transmission at the time. And that time was even more terrifying I was getting onto the highway from the access road and it stalled right there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684324September 1, 2025
ELECTRICAL SYSTEM
Voltage regulator malfunctioning inside ECM and having lights dim and electrical components bog down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683914August 29, 2025
POWER TRAIN
Transmission slipping in first gear. Codes from dealership. P0944 LOSS PRIME P0868 LOW PRESSURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683960August 29, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
this is the fourth time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 25 times. The latest time i was driving on the expressway and the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. case manager from 2023 told me to take to dodge dealer, spent additional $800, but they had no root cause. happened again. case manager told me to take to a different dodge dealer for second opinion. No codes, no root cause, but charged $400 diagnostic fee. When is Dodge going to do something about this? How many complaints are needed? does someone have to get injured? just tell me how to fix it, that is what i and thousands of others this happens to need to know before someone gets killed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11683760August 28, 2025
STRUCTURE:BODY
Our driver side back sliding door door has seized and will not open. This looks to be a common issue with the grand caravan. The lock is stuck in an in between state and will not open automatically or manually. This is a safety hazard for back passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683065August 26, 2025
ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving approximately 40-70 MPH, the vehicle unintendedly slowed down and then abruptly stopped. The contact stated that it felt as if a part had fallen from the bottom of the vehicle. While attempting to drive off, the vehicle hesitated. While at a YIELD sign, the vehicle shut off and was restarted. The driver's side door failed to open. There were no warning lights illuminated. The contact called an undisclosed local dealer, who confirmed there were no recalls associated with the VIN. The vehicle was diagnosed, and a tune-up and thermostat replacement were advised. The vehicle was repaired; however, the failure persisted. The manufacturer was not contacted or notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682823August 25, 2025
AIR BAGS
i had steve white motors 3470 hwy 70 se newton nc 28658 828-464-3458 service this recall;but, the recall says incomplete.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682592August 23, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I first had this happen months ago and now I found another place to post about it. The locking and unlocking motor on the passenger sliding door is making a horrible noise and buzzing sound. This happens every time you lock or unlock it. It also happens when it locks automatically when you drive. It is horribly loud that it wakes up the baby and toddler every time. My mechanic has looked at it and knew exactly what was wrong right away. The motor is just and needs replaced. He said it's very common for the dodge motor in the sliding doors to need replacing. He's shocked it hasn't been recalled yet. He's also had many people have kids locked in the vans due to the motor basically burning out. He said it definitely needs replaced and should've been recalled by now. Also be prepared to climb over seats to get the baby and toddler out when they finally stop working all together. The fact that my small mechanics shop has seen many issues with the locking motor definitely tells me dodge isn't putting safety first at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682055August 21, 2025
ELECTRICAL SYSTEM, STRUCTURE:BODY, ENGINE
First, the back hatch would just open itself even if you were going 30 miles an hour or under. Had it checked out couldn’t afford the diagnostics so I took out the fuse. Second, there is a ticking in my right back corner. It doesn’t happen when you’re going down the road, but it happens while you’re parked or just starting out. Mechanic friend of mine checked into it we would have to trace the electrical from front to back and again, I cannot afford that. So there’s 135,000 miles on my vehicle now and this happened about six months ago. I forgot there was a place to report it. I’m not very car savvy. Also, I had to replace my entire starting my starter, my alternator, a battery actually too and now I’m going to have to replace the switch for the ignition that’s all happened within one year or less. Just thought somebody should report these each time I fixed an ignition issue, the problem was fixed for at least a month or two and then the next one would happen. Very aggravating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682184August 21, 2025
SEATS
2019 Dodge Grand Caravan driver side seat restraint blow up while vehicle was on driveway and nodody inside. This was noticed next day 8/19/2025. This recall was effective for same vehicles year 2011 - 2018. The same head restraint is all Grand Caravan models 2019 - 2020. I want also years 2019 and 2020 Grand Caravan models included in recall. If this had happened while on driving the consequences might have been bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682250August 21, 2025
POWER TRAIN
Transmission had a complete failure on July 24, 2025. There were no warning signs it was operating fine until that moment. Odometer 86,948. Had van towed to my mechanics shop where he diagnosed the problem. A new factory trans was ordered and installed at a cost of $6,316.23.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681976August 20, 2025
SEATS
The part that failed on the 2015 Dodge Grand Caravan was the Active Head Restraint (AHR) on the passenger seat. It suddenly deployed while driving smoothly. The vehicle was going about 15 mph and there was no sudden impacts or movement that would have caused the AHR to deploy. It is available for inspection upon request. The safety of the passenger was put at risk by the potential impact of the headrest unexpectedly hitting their head that could cause physical harm. The deployment also caused a loud noise that acted as a distraction to the driver. The problem has not been reproduced as far as I know. I have seen others on multiple websites reporting the same failure of the AHR. The headrest has not been inspected as of the day of this incident report. There were no warnings or symptoms that would have led me to believe something was potentially wrong with the headrest.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681390August 18, 2025
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the front driver-side seat headrest deployed. The contact heard an abnormal sound before the headset deployed. No warning lights illuminated. The contact drove to the residence. The contact inspected the headrest and noticed it had been pushed forward. The contact was able to push the headrest. The contact suffered minor injuries to the back of the head near the neck. The contact stated that the neck will feel stiff once in a while. The vehicle was not diagnosed or repaired. Upon further investigation, the contact found that other consumers had complained about a metal pin or plastic pin that detached from the head restraint. The manufacturer was not made aware of the failure. The approximate failure mileage was 95,108.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11680665August 14, 2025
STEERING, ENGINE, ELECTRICAL SYSTEM
The contact owns a 2020 Dodge Caravan. The contact stated that on one occasion while driving at while driving at an undisclosed speed, the vehicle lost power. Additionally, the vehicle failed to steer as intended, with the front of the vehicle swaying. The vehicle was towed to a dealer, where it was diagnosed and determined that the alternator had frozen, the serpentine belt was missing, and the tensioner needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed to an independent mechanic, where it was determined that the alternator needed to be replaced. The vehicle was repaired. On another occasion, while driving at an undisclosed speed, the EMC warning light illuminated. The vehicle was not diagnosed or repaired. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 83,749.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680175August 12, 2025
SEATS
Driving down hi way and headrest came apart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679016August 7, 2025
FUEL/PROPULSION SYSTEM
Car will crank but not start. Can cannot be started intermittently which could be dangerous considering location of vehicle, adverse weather conditions, etc. There are no warning lamps or messages related to the problem. This is a known problem with other Chrysler models and model years. TIMP fuel pump relay has failed. Bypassing the fuel pump relay will allow car to start. See attached file of Vertical Vissions' bypass solutions to this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678868August 6, 2025
SEATS
The passenger headrest deployed when traveling down the road without being in a collision. The passenger has hit in the back on head with headrest going down the road. I took the vehicle to my closest dealership and they advise me to call stellantis customer care and report it. I has informed that the X87 warranty extension recently expired. I was told it would have to be an out of pocket expense even though it is a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678427August 5, 2025
SEATS
SEAT HEADREST EXPLODED RANDOMLY. THERE WAS NO ACCIDENT OR CAUSE FOR THIS. IT JUST DEPLOYED OUT OF NOWHERE. THIS WAS THE FRONT PASSENGER SEAT HEAD REST. LUCKILY NO ONE WAS SITTING IN THE SEAT AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan