Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11699533November 15, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
catalytic convert failure No complaints from dealer ship No inspection was done warning light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699185November 13, 2025
SEAT BELTS
The contact owns a 2016 Dodge Grand Caravan. The contact stated that soon after purchasing the vehicle, it was discovered that the second-row passenger’s side seat belt failed to latch as needed. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The contact was referred to the NTHSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698978November 12, 2025
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the driver's side sliding door made an abnormal clicking and buzzing sound while closing. Additionally, the passenger's side sliding door failed to open as intended and remained closed. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the door actuators needed to be replaced. The vehicle was not repaired due to the cost. The contact later received notification of Warranty Extension Number: XV1 (Driver and Passenger Sliding Door Power Lock Actuators). The vehicle was taken to the dealer, where the contact was advised that the repair was not covered because the vehicle had exceeded the required mileage. The current mileage was 130,234. The dealer referred the contact to the manufacturer, who informed the contact that assistance would not be provided because the vehicle had exceeded the required mileage, even though the contact had previously reported the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698801November 11, 2025
UNKNOWN OR OTHER
Transmission started shifting hard at 98K miles. It died at red lights on occasion. Took to shop and they replaced the transmission solenoid. That fixed it from dying at red lights but vehicle transmission is about to fully go out right at 100K miles. I will never buy another Dodge vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697383November 4, 2025
AIR BAGS
While driving a vehicle in front of me turned in front of another vehicle which pushed that car sideways and there was no way to stop so my front end hit the back end of their vehicle totalling my van.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697143November 3, 2025
AIR BAGS, SEATS
The headrest airbag on the driver's side was deployed without any explanation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696662October 30, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
THE CAMERA FOR REVERSE IS NOT GOOD. IT DELAYS TO COME ON, AND SEVERAL TIMES, THE CAMERA COMES UPSIDE DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696379October 29, 2025
ENGINE
The Flex Plate comes loose and rattles really loud. Needs to get repaired so that it doesnt break loose and starter falls out. This is a well known issue with this type of vehicle and costs a couple thousand to get fixed. Dodge dealership said this happens a lot with their vans.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696156October 28, 2025
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
while driving the engine light came on within 10 minutes the car started jumping in place and then within 5 minutes completely would not go in any direction forward reverse or neutral and just revved the torque locked up the transmission quit completely did not even give me time to pull over and access the issue was 7 min from home when completely quit
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696230October 28, 2025
POWER TRAIN, SEATS, STRUCTURE:BODY
09/26/2024 Transmission had to be replaced at 47,000 miles. Without warning, the van began lurching forward at a stop light almost causing a collision and then completely stalled having to be towed to the shop. Luckily, I bought a service plan and only had to pay $100, but the parts list was $6,000+. Sliding rear doors have the electric assist option. On several occasions myself and my children have nearly been closed in the door as it malfunctions and randomly starts closing. Once I was getting my child out of the car seat when the door began closing on me, it did not stop closing as it met the resistance of my body. I have not had this issue serviced, as it is very intermittent. 10/28/2025 My driver's side headrest exploded. Thankfully no one was injured and I wasn't driving at the time. This could have caused a really dangerous situation had the vehicle been in motion. I was in the parking lot with nothing touching the headrest. Looking at the headrest there are jagged pieces of plastic that just crumbled to bits. Upon further investigation, this is a known issue with this type of vehicle, but it's not a recall. 70,000 miles. I'm waiting to see what the bill for this repair will be, but I'm concerned it is going to be replaced with the same malfunctioning equipment and I may not be so lucky next time this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695781October 27, 2025
STRUCTURE
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's side headrest stem fractured. The contact stated that the vehicle was not occupied when the failure occurred. The contact zip-tied the headrest to keep it secured. No warning lights were illuminated. The vehicle remained at the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,567.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695715October 26, 2025
UNKNOWN OR OTHER
The lock actuators on my 2017 Dodge Grand Caravan sliding passenger doors are both frozen, so the doors are not able to be opened at all. The doors for the backseat are unusable, and passengers must climb in through the back hatch door of the van. My car began smoking from the engine (visible from the hood), and I had to pull my vehicle over. My children were unable to exit the vehicle in a swift manner, because they had to leave through the rear hatch of the vehicle instead of opening the doors next to their seats. This is extremely unsafe and seems to be a widespread safety risk with this vehicle. The company issued an extended warranty in 2025, but because my vehicle was purchased in 2018 and I commuted to my job, my vehicle is over the 100,000 mile qualifier now. It wasn't at 100,000 miles when the doors seized up. Dodge/Chrysler should recall this lock actuator part, because passenger safely should come first. An extended warranty that excludes drivers now over 100,000 miles is not acceptable. This defect could have caused my children to become trapped in a burning vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695506October 24, 2025
ENGINE
Head gasket and head failure at 86000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695518October 24, 2025
UNKNOWN OR OTHER
I am reporting an issue involving a Dodge recall repair and an improper charge related to that recall. My Dodge vehicle was serviced for a sliding door actuator recall. During the repair, the dealer informed me that the “sliding door applique” must be removed to access the actuator and that it cannot be reused once removed. They then charged me over $531.99 for the applique, even though the repair itself was covered under my extended warranty (XV1). The applique was not damaged or defective; it was removed only as part of the recall procedure. I believe this constitutes an unfair and deceptive repair practice — the part should have been replaced at no cost, since it was necessary to complete a recall repair. Dodge Customer Care (Case No. 94484317) denied reimbursement without offering any technical explanation or documentation. I am requesting that NHTSA investigate whether Dodge and its authorized service centers are charging customers for parts that are required to perform warranty or recall repairs, which could indicate a broader pattern of abuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695271October 23, 2025
POWER TRAIN
The contact owns a 2014 Dodge Grand Caravan. The contact stated that while driving at 30 MPH, the vehicle suddenly came to a stop. The RPM increased to 4,000 and then decreased. The brake pedal was depressed to avoid a crash. The contact stated that the transmission became inoperable. The transmission downshifted unexpectedly, and the vehicle bucked for 1/8th of a mile. There was an abnormal sound coming from the transmission. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who determined that the transmission needed to be replaced. The contact called the local dealer, who confirmed there were no open recalls associated with the VIN. The dealer emailed the VIN to the manufacturer. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695198October 23, 2025
STRUCTURE:BODY
I purchased the vehicle on 9/15/2025 at approximately 103,900 miles. Around 10/6/25 at approximately 103,982 miles the driver side sliding door actuator has failed causing the door to get stuck in the lock position and creating a safety hazard. I reached out to Dodge today and spoke with a representative by the name of Lynn and they've declined to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695199October 23, 2025
UNKNOWN OR OTHER
1 is the Tipm stopped working and dodge says the recall isn't for my VN# doesn't match recall , was lucky it didn't fail in traffic. 2. No recall on failed brake booster which could cause brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695219October 23, 2025
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the front passenger's side headrest unexpectedly detached. The vehicle was taken to the dealer, where it was diagnosed that the passenger seat headrest restraint had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,249.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693711October 15, 2025
POWER TRAIN
Vehicle lost propulsion power and was not able to move due to failed transmission pump. Same issue as a existing recall but my vehicle was not included in recall per vin search. NHTSA CAMPAIGN ID: 16V461000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693452October 14, 2025
POWER TRAIN
Transmission fluid pump has been really loud and now slipping. Dodge had a recall on pumps from the 2015-2016 grand caravan however it seems a very widespread problem that they are not including ALL the vehicles that have the issues. My issue is exact to what the recall was for and I am not sure how my vehicle does not qualify.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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