Chevrolet Trax Complaints

1,001 consumer complaints on file.

#11655325April 17, 2025
ENGINE
Car smoking under the hood not even a month after getting repairs done to it for the same issue of coolant loss. Replaced engine oil cooler, coolant housing, and turbo. Car started smoking again less than a month later and mechanic baffled at what it may be this time for there is no warning lights illuminated to point to the problem. The vehicle has had its regular maintenance on time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655200April 17, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Electronic dashboard goes out while driving often and the radio. This has happened on several occasions. This is not safe for my teens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655014April 16, 2025
ENGINE
While driving vehicle on the Interstate without warning the engine failed. When this occurred the vehicle was being driven at 65 MHP and a strong vibration began that was felt through the steering wheel. Additionally, the vehicle was in the inside lane and had to be maneuvered to get over and to the shoulder. The vehicle was towed to the dealership that it was purchased from which was approximately 150 miles from the breakdown. Dealer indicates a similar issue which I just read about today regarding a Chevy vehicle recall for bearings/cylinder issue. I am submitting this as I believe this recent recall that was announced may involve more Chevy models than were listed. We have been without the vehicle for over 2 months at this time. We have been informed that there are no engines available. This could also be tied to the other engine issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654663April 15, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The front exhaust flex pipe leaked by a corrosive hole that allowed exhaust and CO carbon monoxide to escape making the drivers dizzy, nauseated, and with a headache. This also caused the vehicle to smoke, run rough and stall in traffic. This also required the post 02 sensor to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653389April 8, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The dash screen behind the steering wheel (showing the speed/milege/trip info) randomly stops working. According to forums, this is a common issue with this make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652025April 1, 2025
SEAT BELTS
I was in a auto accident where I was hit at a high speed on my passenger front side resulting in my airbags to deploy along with my seatbelt failing to hold me in the seat where the seatbelt became fully extended and unlatched and won’t retract back into place resulting in me having a perforated small intestine and colon damage. I had to have trauma surgery to repair my small intestine where I had 22 staples in my stomach and a hospital stay of 5 days as a result. Vehicle has not been inspected by an inspector, but was inspected by adjuster with auto insurance which stated they felt the seatbelt failed. A lawyer wouldn’t take the case to look further into the vehicle. The vehicle was on hold with the insurance agency but will be released for auction shortly. Since purchasing the vehicle, there has been numerous issues, including driver side window, not rolling down radio staying on while the car is shut off and door open and Bluetooth issue along with jerking of vehicle in motion.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11651996April 1, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the stabili-trak system warning light illuminated. The stabili-trak not functioning, the engine, and steering was reduced. The vehicle was violently shaking and rumbling while driving. The information screen went black while driving. Intermittently, the rear driver's side window was inoperable. The service tire monitoring system was illuminated. Service side-detection system was displayed. The Lane Keep Assist not available warning light was illuminated. The adaptive control temporarily not available message was displayed. The contact called the dealer, who completed a software update and informed the contact that the vehicle might reset after restarting. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651564March 30, 2025
UNKNOWN OR OTHER
Since purchasing vehicles it looses coolant I replaced the coolant pump due to small crack and thought that may have been the issue but it’s not I have to put coolant in it at least 2 to 4 times a month When check at the dealer they said they could see anything how ever I did my own looking up online and it said that these vehicles have issues with leaking water pump I have had this car hoping and praying no damages come from something that can’t be seen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651469March 29, 2025
ENGINE
2018 chevy trax turbo messing up loss of power and making noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651490March 29, 2025
ENGINE, STRUCTURE:BODY, ELECTRICAL SYSTEM
Compré este carro en medio de una necesidad al dealer REAL TRUCKS AND CARS en buenas condiciones con 2000$ de downpayment y nunca me respondieron por la garantía del carro y encima tuve más de 2000$ en gastos y el día que decido cambiar el carro me llega la información de que ese carro tenía un título rebuild y dos choques fuertes en el pasado con daños en el chasis y el historial que me habían dado en el dealer estaba adulterado porque evidentemente no aparecía nada de lo detallado, posteriormente al reclamo, la persona que me lo vendió me amenazo con agredirme cuando se encontrara conmigo y se burló mío por el dinero que me quitó y lo que ganó él y todo lo que yo perdí… incluso quiero una compensación reclamando todo el dinero que le invertí al carro, el downpayment y daños y prejuicios causados…
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11651326March 28, 2025
ELECTRICAL SYSTEM
The 2016 through 2024 Chevy Trax all have an issue with the climate control fan resistor. It burns out on a regular basis. Very dangerous because as you can see in the pictures it got very hot. It's a bad design, the heat sink is not adequate to hold the voltage and or the motor is too small or bomdined. It's a serious issue that almost every Chevy Trax owner is experiencing. Please we really need your help to investigate this. My daughters drives this car and I need it to be safe. We only owned the car a month before this happened and someone already changed the fan motor and resistor before we got it. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651332March 28, 2025
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, POWER TRAIN
I had the car diagnosed and this is the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650974March 27, 2025
ENGINE
My 2016 chevy Trax has had 4 replacement of the the thermostat housing assembly with sensor. It causes the engine light to come on and can make the car idle rough, die at a red light, can cause the car to suddenly just go to 5 miles an hour. I have 79,900 miles on this chevy trax and this is the 4th replacement in less then 2 or 3 month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649600March 20, 2025
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the turbocharger needed to be replaced. The vehicle was repaired under an unknown recall; however, the failure persisted. The vehicle was taken to an independent mechanic, where it was diagnosed again that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,981.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649265March 19, 2025
UNKNOWN OR OTHER
Evaporative Emission Control System part had to be replaced 3/19/2025 at my repair service at which is a certified chevy dealership service center. my engine light came on so I had the service advisor check the codes, and I had poor fuel mileage as well, for about a month. apparently, the advisor didn't know there was a recall I only found out through my roommate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649271March 19, 2025
ELECTRICAL SYSTEM
No cold AC only hot, car temps hit 107 as of 3/19/25 is believed to be the Evaporator system. I have an 8 month old baby this is very dangerous.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11649068March 18, 2025
STEERING
The contact owns a 2020 Chevrolet TRAX. The contact stated while driving at an undisclosed speed, the steering wheel independently turned to the right and seized. The contact's vehicle crashed into a parked vehicle. The contact stated that the vehicle was uncontrollable. The contact stated that the failure occurred in a residential neighborhood. The contact's vehicle was damaged to the front passenger's side fender area. The parked vehicle was damaged to the driver's side fender area. The contact stated that she bumped her head during the crash, however did not seek medical treatment. No Police report was filed. The vehicle was towed to the dealer, however the failure was not duplicated. The manufacturer was made aware of the failure and a case was filed. The manufacturer ordered an investigation and determined the failure was not due to a manufacturer defect. The failure mileage was approximately 28,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11649071March 18, 2025
VISIBILITY:WINDSHIELD
The contact owns a 2022 Chevrolet Trax. The contact stated that upon starting the vehicle, the contact became aware of a tiny crack on the passenger’s side of the windshield. The contact did not think much of the crack at first; however, over time, the crack started to expand. The local dealer was not contacted, and the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649005March 18, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the instrument cluster software was updated in 2023 under an unknown recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,357.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648486March 15, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle will “disengage from adaptive cruise control” randomly and hard brake when there is nothing in front of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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