Volvo XC70 Complaints

418 consumer complaints on file.

#10267291April 29, 2009
SUSPENSION:FRONT
CATASTROPHIC FAILURE OF FRONT PASSENGER COIL SPRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265253April 14, 2009
SUSPENSION:FRONT
THE PASSENGER SIDE FRONT COIL SPRING ON OUR 2001 VOLVO XC70 SNAPPED. THE CAR HAD BEEN SITTING IN OUR GARAGE FOR TWO WEEKS AND WHEN I BACKED IT OUT I HEARD THIS AWFUL NOISE FROM THE FRONT END. UPON EXAMINATION THE BROKEN SPRING WAS DISCOVERED. DROVE SLOWLY TO GARAGE WHERE BOTH SPRINGS AND SEATS WERE REPLACED DUE TO INDICATIONS OF CORROSION AND TO ENSURE SPRING RATES WOULD BE THE SAME. IF THIS HAD OCCURRED AT HIGHWAY SPEEDS THE CONSEQUENCES COULD HAVE BEEN SERIOUS AS THE SPRINGS ARE VERY CLOSE TO THE TIRES. THE CAR HAD 117,000 KM ON IT AT THE TIME,HAD ONLY BEEN DRIVEN ON PAVEMENT,ALL SERVICES DONE AND METICULOUSLY MAINTAINED. I DO NOT HAVE THE OLD PART AS VOLVO DIDN,T SEEM INTERESTED AND IT WAS ONLY WHILE BROWSING THAT I FOUND YOUR SITE WITH A SIMILAR COMPLAINT AND DECIDED TO AD MINE. HOPE THIS IS OF USE AND THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263324March 28, 2009
FUEL SYSTEM, GASOLINE
RAPID LOSS OF POWER IN FAST LANE ON BUSY HIGHWAY. TWO INCIDENTS. FIRST TIME, GAUGE SAID 90 MILES TO EMPTY. SECOND TIME, 125 MILES TO EMPTY. NO INDICATION OF QUESTIONABLE LOW FUEL. CHECK ENGINE LIGHT CAME ON. LUCKILY BOTH TIMES WAS ABLE TO GET PAST SEMI'S, AS VEHICLE LOST POWER TOTALLY IN LESS THAN 30 SECONDS. FROM 65 TO 0. OCCURRED IN JANUARY 2009 AND MARCH 2009. JANUARY 2009 REPORTED TO STATE POLICE. MARCH 2009 REPORTED TO DEALERSHIP FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259596February 22, 2009
SUSPENSION:FRONT
FRONT DRIVER COIL SPRING BROKE. THE FRONT DRIVER SIDE COIL SPRING BROKE OFF MY 2001 VOLVO XC70. THE COIL SPRING JUST SPLIT AND YOU COULD HEAR A LOUD CLACKING NOISE. THE COIL SPRING COULD HAVE RUPTURED MY TIRE BUT THANKFULLY MY FAMILY AND I WERE OK. AFTER FURTHER RESEARCH, IT TURNS OUT THERE HAVE BEEN A LOT OF FORUMS THAT COMPLAIN ABOUT THE COIL SPRING SNAPPING ON THE DRIVER SIDE OF THE VOLVO XC SERIES. FORD ALREADY HAD CALLED A RECALL ON THEIR SPRINGS DUE TO CORROSION AND I'M WONDERING IF VOLVO RECEIVED THE SHIPMENT. IT IS VERY DANGEROUS SITUATION AND MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED. I HAVE PHOTOS OF THE SNAPPED SPRING IF THEY COULD PROVIDE ANY ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257563February 5, 2009
AIR BAGS
I HAD A CAR ACCIDENT YESTERDAY, CAR SLID ON ICE AND HIT TREE, TOTAL LOSS OF MY VEHICLE. I WAS DRIVING BY MY SELF, THE PASSENGER AIR BAG DEPLOYED BUT THE DRIVER SIDE AIR BAG DID NOT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10257349February 3, 2009
VEHICLE SPEED CONTROL
CAR BEGAN LURCHING/CHUGGING FORWARD AS I TRIED TO ACCELERATE ONTO THE HIGHWAY, REMINISCENT OF SPARK PLUG PROBLEMS, EXCEPT THAT THE PLUGS WERE REPLACED THE DAY BEFORE. CAR SLOWED TO "LIMP" MODE AND "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON. AFTER SHUTTING THE CAR OFF, WAITING A MINUTE OR TWO, I WAS ABLE TO START IT AND DRIVE WITHOUT PROBLEMS. THE EXACT SAME THING HAPPENED EXACTLY ONE WEEK LATER. I TOOK IT IN TO THE DEALER AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG--NO CODES WERE COMING BACK ON THE COMPUTER AND THAT IT WAS A WEATHER RELATED ISSUE. LESS THAN ONE WEEK AFTER GETTING IT BACK IT DID THE SAME THING, THANKFULLY, AFTER I CROSSED A MAJOR ROAD. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AS DID THE "ENGINE SYSTEM SERVICE REQUIRED" MESSAGE. ACCORDING TO THE DEALER, THE THROTTLE CONTROL NEEDS TO BE CLEANED AND POSSIBLY THE MASS AIRFLOW SENSOR NEEDS TO BE REPLACED. I THOUGHT VOLVO HAD FIXED THIS ON '02 AND LATER. GUESS NOT. THIS ISN'T JUST AN INCONVENIENT PROBLEM, IT'S HIGHLY DANGEROUS. I WAS FORTUNATE ENOUGH THE THREE TIMES THAT THIS HAPPENED (WITHIN 3 WEEKS) TO BE ABLE TO PULL OVER AND OUT OF TRAFFIC. HAD I BEEN IN HEAVIER TRAFFIC, I EASILY COULD HAVE BEEN IN AN ACCIDENT OR WORSE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256859January 29, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT EXPERIENCED DIFFICULTY STARTING THE ENGINE. SHE MADE SEVERAL ATTEMPTS BEFORE THE ENGINE STARTED AND THEN HEARD A LOUD NOISE FOLLOWED BY EXCESSIVE VIBRATION. IMMEDIATELY, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. THE DRIVER SMELLED A STRONG ODOR OF FUEL WHEN THE VEHICLE WAS IN OPERATION. IN ADDITION, THERE WAS A SMALL AMOUNT OF FUEL SPILLING ONTO THE GROUND FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE FUEL PUMP FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000. UPDATED 2/20/09 *CN THE MECHANIC STATED THE MAIN FUEL PUMP HAD A CRACK AT THE HOUSING. UPDATED 02/23/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254909January 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS
OUR 2002 VOLVO XC70 HAS A TENDENCY TO JERK ?VIOLENTLY? FORWARD ?SHIFT FLARE? AND HARSH SHIFTING PROBLEMS AT LOW AND HIGH SPEEDS WITHOUT WARNING AND HAS DONE SO ON SEVERAL OCCASIONS WHILE RIDING WITH OUR FAMILY; FRIGHTENING EVERYONE IN THE VEHICLE AND POTENTIALLY CAUSING A SERIOUS ACCIDENT. THE FREQUENCY HAS INCREASED OVER THE PAST YEAR TO THE POINT WE ARE UNABLE TO OPERATE THE VEHICLE WITHOUT SERIOUS RISK OF INJURY OR ACCIDENT. WE WERE DENIED WARRANTY SERVICE BY A SOUTH ATLANTA VOLVO DEALER (THAT HAS SINCE GONE OUT OF BUSINESS) AND BY VOLVO NORTH AMERICA DURING THE WARRANTY PERIOD. THERE ARE LITERALLY THOUSANDS OF INTERNET POSTINGS WITH THE SAME COMPLAINTS. NAMELY, THERE ARE SEVERAL PRIMARY ISSUES INCLUDING BUT NOT LIMITED TO THE ECU BRAIN OF THE CAR MALFUNCTIONING, SOFTWARE MALFUNCTIONS AND TCM MALFUNCTIONING. THE JERKING IS VERY FREIGHTING AND COULD SEND ONE TO THE HOSPITAL WITH SEVERE NECK AND NERVE INJURY. WE HAVE CONTACTED VOLVO NORTH AMERICA, VOLVO WORLDWIDE AND PARENT COMPANY FORD MOTORS. THE VEHICLE HAD AN EXTENDED WARRANTY CONTRACT THAT WAS BREACHED BY AN AUTHORIZED DEALER AND BY VOLVO NORTH AMERICA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254156January 7, 2009
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2004 VOLVO XC70. THE CONTACT HEARD A LOUD BANGING ON THE FRONT DRIVER'S SIDE OF THE VEHICLE WHILE DRIVING IN REVERSE. THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING FAILED. THE VEHICLE WAS DRIVEN TO THE REPAIR SHOP AND THEY REMOVED THE FRONT STRUTS. THEY REASSEMBLED THE FRONT STRUT ASSEMBLY WITH NEW, ORIGINAL VOLVO MANUFACTURED FRONT STRUTS, MOUNTS, BUSHINGS, AND SPRINGS. THE DEALER REINSTALLED THE FRONT STRUT ASSEMBLY AND THEN TEST DROVE THE VEHICLE TO MAKUPDATED 02-23-09 *BFE SURE IT WAS ABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS 97,791. UPDATED 02/24/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253935January 6, 2009
FUEL SYSTEM, GASOLINE
MULTIPLE CHECK ENGINE LIGHTS BUT NO CLEAR ISSUE DISCOVERED. NOW THE CAR VIBRATES WHEN I START DRIVING IT AND AT TIMES I CAN FLOOR THE GAS PEDAL AND NOT GO OVER 20 MPH. I AM TOLD IT IS THE FUEL PUMP THAT NEEDS REPLACING THOUGH IT DID NOT SHOW UP AS AN ISSUE FROM THE CHECK ENGINE LIGHT DIAGNOSIS. ALSO, SPARK PLUGS WERE CHANGED IN SEPT 0'7 YET WERE CHANGED AGAIN AT THE 60K CHECK UP TWO WEEKS AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252248December 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO XC70 ANGLE GEAR BURNED UP! 2004 WITH 90K ON IT. SEEMS TO BE AN ONGOING ISSUE WITH VOLVO'S - NEED TO PURCHASE NEW OR USED PART. PRICE IS ANYWHERE BETWEEN $1000 - $2000. NOT GOOD. VOLVO CLAIMS NO REAL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251508December 11, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2005 VOLVO XC70. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE WINDSHIELD WIPER FAILED. HE CANNOT SWITCH THE LEFT BLADE WITH THE RIGHT BLADE OR PURCHASE A BLADE FROM SOMEWHERE OTHER THAN THE DEALER AT A LOWER PRICE. IT WOULD COST $60 TO REPLACE THE WINDSHIELD BLADE. THE MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED IN THIS MANNER; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE WINDSHIELD HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 31,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250817December 5, 2008
VEHICLE SPEED CONTROL
CAR ENGINE SURGES WITHOUT TOUCHING GAS PEDAL AND CAR ACCELERATES WITHOUT WARNING. ENGINE OFTEN STALLS WHEN TRYING TO ACCELERATE. ENGINE IDLE SPEED CHANGES CONSTANTLY. DEALERSHIP UPDATED PROGRAM TWICE AND CLEANED THE THROTTLE TWICE AND CAR IS OK FOR ABOUT 3 DAYS AND THEN ALL THE SAME PROBLEMS RETURN. DEALERSHIP WILL NOT REPLACE THROTTLE UNDER THE WARRANTY OR EVEN IF I PAY FOR IT MYSELF.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250583December 3, 2008
AIR BAGS
SERVICE LIGHT ILLUMINATED INDICATING FAILURE IN THE SRS AIRBAG SYSTEM ON MY 2003 VOLVO CROSS COUNTRY WAGON. DEALER INVESTIGATED AND STATED THE CENTRAL COMPUTER ON THE AUTO HAD FAILED RESULTING IN A $980 REPAIR. DEALER INDICATED THAT IF COMPUTER WAS NOT REPAIRED, AIRBAGS WOULD NOT DEPLOY IN AN ACCIDENT AND PRESENTS SERIOUS SAFETY ISSUE. DEALER INDICATED AUTOMOBILE WOULD NOT BE SAFE TO DRIVE WITHOUT COMPUTER REPLACEMENT. SINCE WHEN DO CENTRAL SRS COMPUTERS JUST STOP WORKING? I BELIEVE THIS REPAIR SHOULD BE COVERED BY VOLVO AND NOT THE CONSUMER AS IT POSES SERIOUS SAFETY ISSUES TO THE CONSUMER AND IS A COMPONENT OF THE AUTOMOBILE THAT SHOULD NOT REQUIRE ANY SERVICE, SUCH AS TIRE OR BRAKE REPLACEMENT. COMPUTERS DO NOT INCUR WEAR AND TEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243729September 26, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2008 VOLVO XC70 HAD A DEFECTIVE FUEL TANK. CONSUMER STATES THAT THE FUEL TANK WAS DEFECTIVE BECAUSE IT REGISTERED A HALF TANK OF FUEL ON THE GAUGE, BUT THE VEHICLE RAN OUT OF GAS. *NJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236873August 4, 2008
FUEL SYSTEM, GASOLINE
TRAVELING ON A BUSY EXPWAY DURING RUSH HOUR IN LEFT LANE WHEN CAR STARTED BUCKING. I WAS ABLE TO SWITCH 2 LANES AND ALMOST MADE IT TO THE SHOULDER WHEN THE CAR STOPPED AND WOULDN'T START AGAIN. CAR INFORMATION SYSTEM REPORTED THAT THE BATTERY POWER WAS CRITICALLY LOW. I PUT MY HAZARD LIGHTS ON AND CALLED THE POLICE. I COULD NOT GET OUT OF MY CAR BECAUSE THE TRAFFIC WAS GOING BY TOO QUICKLY (I WAS AT THE BOTTOM OF A EXIT RAMP.) POLICE CALLED THEIR TOW TRUCK TO GET ME OFF THE ROAD QUICKLY. VOLVO ON LINE SERVICE SAID IT WOULD TALE AN HOUR TO GET A TRUCK TO ME EVEN THOUGH I TOLD THEM I WAS IN A VERY HAZARDOUS PLACE) CAR WAS TOWED TO VOLVO DEALERSHIP WHERE WITHIN 5 MINUTES THE PERSON WHO WENT OUT TO LOOK AT MY CAR CALLED ME BACK AND TOLD ME THE CAR WAS OUT OF GAS; THE GAS METER READ APPROX 1/3 FULL. HE REPORTED THAT THERE IS A PROBLEM WITH THE GAS METER IN THE MODEL OF 2008 CAR ( THEY HAVE HAD OTHER CUSTOMERS WITH THIS PROBLEM) THEY HAVE ORDERED A NEW GAS METER AND SAID THAT THEY WILL REPLACE THE OLD ONE AS SOON AS THE PART COMES IN. I AM LUCKY NO ONE REAR ENDED ME AND THE WASN'T A MULTIPLE CAR ACCIDENT DUE TO DRIVERS SWERVING SO THEY WOULDN'T HIT ME. IF THIS IS A PROBLEM IN THE VOLVO 2008 CX70, I THINK OTHER VOLVO OWNERS SHOULD BE ALERTED TO THE POSSIBILITY AND VOLVO SHOULD IDENTIFY AND REPLACE OTHER FAULTY GAS METERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231331June 17, 2008
ELECTRICAL SYSTEM
IN HEAVY TRAFFIC MY VOLVO XC70 STA. WAGON (36K MI) SUDDENLY, AND W/OUT WARNING, SHUT DOWN. HAD BEEN DRIVING NON-STOP FOR 4-5 HRS. WD. NOT RESTART UNTIL 1.5 HRS. LATER. GRINDING NOISE NOTED WHEN KEY TURNED OVER. NO PRIOR HISTORY OF SAME. EXT. WARRANTY. DEALER "FOUND NO PROBLEMS" WHEN EXAMINED NEXT DAY. ONLY DROVE CAR 26MI. TO FURTHER TEST. VOLVO REP ALSO "TESTED" VEHICLE W/ OWN EQUIPMT. SHD. BE NOTED THAT, REPORTEDLY, DEALERSHIP'S COMPUTER HAD PROBLEM FUNCTIONING TWO DAYS LATER W/ ANOTHER CAR'S TESTING. DEALERSHIP STATED THAT PROBLEM HAD BEEN CORRECTED AND THAT MY VEHICLE HAD BEEN RETESTED. DAVID WHEELER VOLVO FEELS THEY HAVE FULFILLED THEIR OBLIG. TO US AND HAS ASKED US TO DRIVE IT OFF THE LOT. WE REFUSE TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225801April 27, 2008
FUEL SYSTEM, GASOLINE
MY 2002 VOLVO XC 70 SEEMS TO SMELL LIKE GASOLINE INSIDE THE CAR. I HAVE READ ON NUMEROUS VOLVO FORUMS REGARDING VOLVO OWNERS THAT HAS THE SAME OR SIMILAR CONCERNS. THIS CANT BE GOOD FOR THE DRIVER(MYSELF) OR THE VEHICLE. ANY INSIGHT ON A RECALL WOULD BE WONDERFUL. THANK YOU FOR YOUR TIME. JOE BOYLAN .... A CONCERNED VOLVO DRIVER....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221986March 21, 2008
SUSPENSION:FRONT:WHEEL BEARING
AT 65,000 MILES THE FRONT WHEEL BEARINGS ON MY 2002 VOLVO XC70 WENT BAD. AS WE ALL KNOW THIS CAN BE AN EXCEEDINGLY DANGEROUS CONDITION AS THE WHEELS MY FALL OFF. I UNDERSTAND THAT THIS IS A COMMON OCCURRENCE FOR THE XC70 AND THE VOLVO SUV. THIS SHOULD HAVE BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215499January 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THE TRANSMISSION ASSEMBLY AND FINAL DRIVE ASSEMBLY ON MY 2001 VOLVO XC70 DEGRADED PREMATURELY DUE TO A DEFECTIVE DESIGN AND NOW REQUIRED REPLACEMENT @ 70K MI. $7,500 IS THE ESTIMATE TO MAKE THE CAR DRIVABLE. VOLVO NA WILL ONLY OFFER A 10% DISCOUNT ON REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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