Volvo XC70 Complaints

418 consumer complaints on file.

#10323954April 6, 2010
VEHICLE SPEED CONTROL
I HAVE A 2002 VOLVO XC70, 110K MILES WITH AN ETM DEFECT THAT THE DEALERSHIP WILL NOT REPLACE. ACCORDING TO YOUR WEBSITE IT IS COVERED UNDER THE NEW 10 YEAR/ 200K MILES WARRANTY. THE CHECK ENGINE LIGHT IT ON THAT DISPLACES THE ETM CODE. I TOOK IT HOWARD ORLOFF IN CHICAGO THIS MORNING AND THEY WILL NOT REPLACE THE PART UNDER WARRANTY. THE CAR ACCELERATES AND DECELERATES WHILE DRIVING - IT IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308521February 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM
SLIPPING TRANSMISSION WHILE DRIVING ON STRAIGHT AWAYS AND UP HILLS ON BOTH OF MY VOLVO'S PURCHASED AS CERTIFIED PRE-OWNED VEHICLE'S. THE FIRST VEHICLE (2002 VOLVO S60 AWD) WAS TRADED IN BUT THE SECOND ONE (2002 VOLVO XC70 AWD) WAS REPAIRED - BOTH AFTER 2 YEARS OF OWNERSHIP AND WITH WARRANTIES THAT HAD JUST EXPIRED. THE SLIPPING TRANSMISSION OCCURRED CONSTANTLY WHILE DRIVING AND WOULD CAUSE THE CAR TO SLAM INTO GEAR WHEN ACCELERATING AND PROPEL THE CAR FORWARD ONCE THE TRANSMISSION ENGAGED. I TOOK THE VOLVO TO THE SERVICE SHOP AND WAS TOLD THERE WASN'T AN ISSUE THEN WHEN I BROUGHT IT BACK AGAIN THEY EXPLAINED THAT I WOULD NEED A NEW TRANSMISSION. WHEN I TOOK THE XC 70 TO A CERTIFIED VOLVO TRANSMISSION SPECIALIST (NOT THE DEALER) WE TESTED THE TRANSMISSION FLUID AND THE TEST CAME BACK AS POSITIVELY SHOWING THE EXISTENCE OF RADIATOR FLUID WHICH HAD LEAKED INTO THE TRANSMISSION FLUID. THE VOLVO SPECIALIST EXPLAINED TO ME THAT IN RECENT YEARS VOLVO HAD MADE A CHANGE TO HOW THE TRANSMISSION FLUID WAS COOLED. AS A DIRECT RESULT OF THIS DESIGN CHANGE TO AWD VEHICLES (ALL AWD'S) THE TRANSMISSION FLUID WAS COOLED BY FLOWING THROUGH A PIPE DIRECTLY ATTACHED TO THE RADIATOR. OVER TIME THE RADIATOR FLUID CAUSED THE COOLING PIPE TO CORRODE AND AS A RESULT RADIATOR FLUID WAS LEAKING INTO THE TRANSMISSION FLUID CAUSING THE TRANSMISSION TO FAIL. BESIDES REBUILDING THE TRANSMISSION THE RADIATOR ALSO REQUIRED REPLACEMENT BECAUSE WE HAD TO FIX THE LEAK AT THE SOURCE OR IT WOULD CONTINUE TO HAPPEN. EVEN THOUGH THE REPAIRS WERE MADE THE PROBLEM COULD PRESENT ITSELF AGAIN OVER TIME. IT TOOK ONLY 80,000 FOR MY VOLVO XC70'S TRANSMISSION TO FAIL. THIS SEEMS LIKE A SERIOUS DESIGN FLAW AND ACCORDING TO THE MULTIPLE TRANSMISSION SPECIALIST I SPOKE WITH THEY ARE SEEING THIS PROBLEM MORE AND MORE WITH ALL AWD VOLVO'S FROM 2000 TO PRESENT DAY MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298702January 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES
SEVERAL COMPUTER PROBLEMS THAT AROSE SUDDENLY.1) TRANSMISSION LIGHTS FAIL TO LIGHT TO INDICATE PROPER GEAR AND CAR ENTERS LIMP HOME MODE (I.E., SLUGGISH ACCELERATION) WHEN STARTING CAR. NO ACCIDENTS. OCCURS WHEN STARTING COLD ENGINE AND GOES AWAY AFTER SEVERAL MINUTES OF WARMING THE ENGINE (INCONSISTENT TIMES). DEALER HAS INSTALLED A SOFTWARE UPGRADE, BUT IT HAS NOT CORRECTED THE PROBLEM. THE PROBLEM BEGAN WITHOUT WARNING OR OTHER INCIDENT AND HAPPENS DURING WARM OR COLD WEATHER. 2) OTHER SAFETY ISSUES THAT AROSE AT THE SAME TIME INCLUDE REAR SEAT PASSENGERS BEING UNABLE TO OPEN REAR DOORS (STUCK IN CHILD LOCK OVERRIDE MODE) AND DRIVER OVERRIDE BUTTON IS NONFUNCTIONAL. FAILURE HAS NOT BEEN CORRECTED (DEALER WANTS $900 TO FIX AND I RARELY HAVE REAR SEAT PASSENGERS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298221January 4, 2010
SUSPENSION
I HAD A COIL SPRING BREAK ON THE FRONT OF MY 2004 VOLVO XC70. I HAD IT REPLACED 3 WEEKS AGO. TONIGHT, ANOTHER COIL SPRING IN THE REAR PASSENGER SNAPPED (REALLY LOUD!!! I CAN'T IMAGINE FLYING METAL IS SAFE). I'M JUST GLAD NEITHER INCIDENT HAPPENED WHILE WE WERE DRIVING. THAT MAKES 2 COIL SPRINGS IN LESS THAN A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297448December 29, 2009
SUSPENSION:FRONT
DRIVING ~30MPH STRAIGHT ON SNOW COVERED ROAD. FRONT LEFT COIL SPRING FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296299December 17, 2009
SEAT BELTS
THIS IS A CORRECTION TO COMPLAINT #10296298. VEHICLE IN CONNECTION TO THIS COMPLAINT IS A 2005 VOLVO XC70, NOT A 2009. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10295241December 10, 2009
FUEL SYSTEM, GASOLINE
I HAVE 70K MILES ON MY 2004 VOLVO XC70 AND NOTICED STRONG GASOLINE SMELL FROM THE GAS TANK AREA. THE CAR OFTEN WOULD NOT START, ESPECIALLY IF PARKED ON THE INCLINE. UPON INSPECTION, AN INDEPENDENT MECHANIC FOUND A GASOLINE LEAK AROUND THE GAS PUMP AREA AND SUGGESTED TO FIX IT AS A SAFETY HAZARD. THE GAS PUMP PIPE HAS A CRACK IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291864November 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 VOLVO XC70 - TRANSMISSION FAILURE - WHEN STEPPING ON ACCELERATOR ENGINE WILL INCREASE RPM BUT NOT SPEED, THEN A SURGE/BUMP AS ENGINE SEEMS TO ENGAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289746October 25, 2009
FUEL SYSTEM, GASOLINE
OVERWHELMING SMELL OF GASOLINE, POOR STARTING, BROUGHT AUTOMOBILE TO VOLVO MECHANIC (SINCE 1976) DETERMINED FACTORY VOLVO FUEL PUMP WAS LEAKING THROUGH THE HOUSING, GASOLINE ALL OVER BACK SEATS, TOP OF GAS TANK, ENGINE.. SAME OCCURRED JULY, 2009 ON A 2002 XC70, BELONGING TO MY MOTHER, MINE IS A 2003. MECHANIC AND SELF CONTACTED VOLVO FOR DEFECT WARRANTY OR RECALLS AS SO DANGEROUS. NO COOPERATION FROM VOLVO. I KEPT THE DEFECTIVE PART AFTER REPLACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288964October 19, 2009
FUEL SYSTEM, GASOLINE
2008 VOLVO XC70 ON ROAD TRIP TO COLLEGE ON I-75, STARTED SPUTTERING AND "CHECK ENGINE " LIGHT WENT ON. I EXITED AT NEAREST EXIT LAKE CITY, FL AND PARKED AND CALLED FOR ROAD SIDE ASSISTANCE. MY CAR WAS FLAT-BEDDED AND TAKEN TO OCALA VOLVO. FUEL SENSOR, FUEL TANK , FUEL PUMP ETC REPLACED. I HAD TO USE A LOANER FOR THE ROAD TRIP AFTER ALREADY LOSING ONE DAY OF TRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283901September 14, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2009 VOLVO XC70. THE CONTACT DISCOVERED THAT NHTSA CAMPAIGN ID NUMBER 09V343000, ELECTRICAL SYSTEM, SOFTWARE RECALL IS RELATED TO HIS YEAR, MAKE AND MODEL VEHICLE. HE WAS DISPLEASED TO KNOW THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 999.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283440September 9, 2009
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2009 VOLVO XC70. THE CONTACT STATED WHILE DRIVING SHE NOTICED A VERY LOUD NOISE IN THE FRONT END OF THE VEHICLE. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE HOSE THAT PROVIDED STEERING FLUID TO THE STEERING SYSTEM CAUSED THE STEERING RACK TO FAIL. THE STEERING RACK IS CURRENTLY BEING REPAIRED AT NO COST TO THE CONTACT. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 360 AND THE CURRENT MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282928September 5, 2009
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
MY VOLVO'S ENGINE STARTED TO SPUTTER THEN DIED AND LOST ALL POWER. THIS OCCURRED IN SECONDS AND LEFT MY TWO YOUNG CHILDREN AND I IN A VERY DANGEROUS, POTENTIALLY DEADLY TRAFFIC SITUATION. MY GAS GAUGE READ 150 MILES WORTH OF GAS LEFT IN GAS TANK. THE VOLVO WAS TOWED TO THE DEALERSHIP WHERE IT WAS FOUND TO HAVE A FAULTY FUEL PUMP AND CONTROL MODULE. BOTH WERE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282451August 31, 2009
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT
FRONT DRIVER SIDE COIL SPRING SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281092August 20, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
CONSUMER HAS ISSUES WITH THE POOR CUSTOMER SERVICE HE RECEIVED RECENTLY AT HIS LOCAL VOLVO DEALERSHIP. *NJ THE CONSUMER WAS TRYING TO GET A RECALL ISSUE RESOLVED REGARDING THE FAN CONTROL MODULE. HOWEVER, HE WAS TOLD PREFERENTIAL WAS GIVEN TO CLIENTS THAT PURCHASED VEHICLES FROM THEM AND THE PART WOULD HAVE TO BE ORDERED. THE CONSUMER WENT TO ANOTHER DEALER AND WAS TOLD THE PART WOULD BE REPLACED WITHIN 3 DAYS, EVEN THOUGH THE CONSUMER PURCHASED HIS VEHICLE ELSE WHERE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278702July 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE ON VOLVO MODEL YEAR 2001. FAILURE NOT DUE TO ABNORMAL DRIVING CONDITIONS. NORMAL DRIVING CONDITIONS, MOSTLY HIGHWAY TRANSMISSION FAILED AT 99,000 MILES. THE VEHICLE WAS WELL MAINTAINED WITH ALL DEALER SUGGESTED MAINTENANCE COMPLETED. TRANSMISSION FAILURE, ACCORDING TO TRANSMISSION EXPERTS DUE TO POORLY MANUFACTURED "CHEAP" COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274793June 24, 2009
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2004 VOLVO XC70 WITH ONLY 53,000 MILES.ON JUNE 20TH, THE "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON WITH NO APPARENT CHANGE IN HANDLING OR ACCELERATION. THE LIGHT THEN WENT OFF 20 MINUTES LATER. THE NEXT DAY AFTER DRIVING FOR ABOUT 20 MINUTES, THE LIGHT CAME BACK ON THIS TIME ALONG WITH THE "CHECK ENGINE" LIGHT, AND THERE WAS VIRTUALLY NO ACCELERATION. I GOT THE CAR TO LIMP ALONG AT ABOUT 5 MPH WITH THE HAZARD LIGHTS, AND IT FINALLY STOPPED SO I PUSHED IT ON TO THE CLOSEST PARKING SPOT. THE LIGHT WENT OFF F4 HOURS LATER AND I WAS ABLE TO DRIVE IT HOME. I THEN TOOK IT INTO THE SERVICE DEALER. THE MECHANIC RAN THE DIAGNOSTICS ON THE COMPUTER AND THE CODE FOR THE THROTTLE ACTUATOR APPEARED. THEY WERE GOING TO CHARGE ME OVER $1,000 UNTIL I INSISTED THAT IT WAS COVERED UNDER THE 7 YEAR EXTENDED FACTORY WARRANTY PLAN. IT IS NOW GETTING FIXED AND SHOULD GET IT BACK TOMORROW BUT I HAVE READ ONLINE THAT THIS HAPPENS QUITE A BIT WITH THIS MODEL. I AM VERY SCARED TO DRIVE IT AGAIN ESP SINCE I HAVE A 5 YEAR OLD DAUGHTER. THE LAST THING I NEED IS TO HAVE THE CAR STALLED ON ME ON THE FREEWAY IN THE MIDDLE OF TRAFFIC. HELP! CAN MY CAR BE COVERED UNDER THE LEMON LAW? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273508June 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 XC70 WITH 56,000 MILES. RECENTLY, THE "REDUCED ENGINE PERFORMANCE" LIGHT CAME ON WITH NO APPARENT CHANGE IN HANDLING OR ACCELERATION. THE LIGHT THEN WENT OFF THE NEXT TIME I DROVE THE CAR. A FEW DAYS LATER, THE LIGHT CAME BACK ON THIS TIME ALONG WITH THE "CHECK ENGINE" LIGHT, AND THERE WAS VIRTUALLY NO ACCELERATION. I GOT THE CAR TO LIMP ALONG AT ABOUT 5 MPH WITH THE HAZARD LIGHTS ON TO THE CLOSEST GARAGE, WHERE I LEFT IT OVERNIGHT. THE MECHANIC RAN THE DIAGNOSTICS ON THE COMPUTER AND THE CODE FOR THE THROTTLE BODY APPEARED. HE CLEANED THE THROTTLE BODY BUT INDICATED THAT MIGHT NOT TOTALLY SOLVE THE PROBLEM AND THAT IF IT NEEDED TO BE REPLACED IT WOULD HAVE TO BE DONE AT A DEALER. (OTHER THAN SEVERAL OIL CHANGES, ALL SCHEDULED MAINTENANCE HAS BEEN PERFORMED AT A VOLVO DEALER.) THE CAR WORKED WELL FOR ABOUT A WEEK AND THEN THE "CHECK ENGINE" AND "REDUCED ENGINE PERFORMANCE" LIGHTS CAME BACK ON. I TOOK THE CAR TO THE VOLVO DEALER. INITIALLY THEY COULDN'T FIND ANYTHING WRONG WITH IT, THEY DROVE IT ABOUT 20 MILES AND CLAIMED NO LIGHTS CAME ON AND THE COMPUTER DID NOT SHOW ANY DIAGNOSTIC CODES. THEY UPGRADED THE SOFTWARE TO SMOOTH OUT THE GEAR SHIFTING IN THE AUTOMATIC TRANSMISSION AND AT MY REQUEST DID THE 60,000 MILE SERVICING. THEN, WHEN I WENT TO PICK THE CAR UP, BOTH LIGHTS CAME BACK ON IN THE SERVICE DEPARTMENT IMMEDIATELY AFTER I STARTED THE CAR. THE SERVICE ADVISOR TOOK THE CAR BACK INTO THE SHOP, RAN THE DIAGNOSTICS AGAIN AND CONFIRMED THE THROTTLE BODY NEEDED TO BE REPLACED. CAR IS NO LONGER UNDER WARRANTY AND THE SERVICE ADVISOR INDICATED THERE WERE NO RECALLS FOR THIS ISSUE FOR THIS MODEL YEAR. AFTER A FEW DAYS IN THE SHOP, THE CAR IS NOW WORKING WELL BUT I NO LONGER TRUST IT - HAD THIS HAPPENED ON A HIGHWAY IT WOULD HAVE BEEN VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273068June 8, 2009
SUSPENSION:FRONT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WE HAD JUST DRIVEN ABOUT 200 MILES ON THE HIGHWAY AND PULLED INTO OUR HOTEL PARKING LOT. THE CAR WAS IN PERFECTLY FINE WORKING ORDER WITH NO INDICATION OF A PROBLEM. WHEN WE RETURNED TO THE CAR TO GO OUT, IT MADE A SCRAPING CLUNKING, SOUND FROM THE FRONT DRIVER'S SIDE WHEEL WHEN WE MOVED OR TURNED THE WHEEL. WE MANAGED TO GET IT TO A NEARBY REPAIR SHOP WHERE IT WAS DETERMINED THAT THE FRONT DRIVER'S SIDE COIL SPRING HAD SNAPPED WHILE IT WAS PARKED IN THE HOTEL PARKING LOT. THE COIL WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272972June 5, 2009
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL*THE CONTACT OWNS A 2006 VOLVO XC70. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF GLASS FRACTURED AND COMPLETELY SHATTERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE SUN ROOF GLASS WAS REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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