Volvo XC60 Complaints

656 consumer complaints on file.

#11324682May 15, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWN A 2017 VOLVO XC60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE SWERVED TO THE LEFT AND THE RIGHT. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, HOWEVER NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324184May 11, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY CUSTOMER WAS HEADED NORTHBOUND ON HWY 63, HAD JUST PASSED OVER I-70 WHEN THE CUSTOMER HEARD A POOF AND SMOKE STARTED BELLOWING FROM THE HOOD AND THE TAILPIPE. THEY PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY, BUT BY THEN SMOKE WAS COMING OUT OF THE VENTS AS WELL. THEY GOT OUT OF THE CAR, AND CALLED 911 BECAUSE OF SMOKE STARTED TO THICKEN. ABOUT ONE MINUTE LATER, FLAMES STARTED COMING OUT FROM UNDERNEATH THE RIGHT (PASS) SIDE OF THE CAR AND WITHIN 25-30 SECONDS, FLAMES WERE COMING FROM UP UNDER THE HOOD AS WELL. THE FIRE DEPARTMENT GOT THERE AND PUT OUT THE FIRE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP FROM THERE. THE CAR WAS IN PERFECT CONDITION. IT PASSED INSPECTION AT THE HONDA DEALERSHIP. WE DON'T KNOW WHAT HAPPENED OR WHAT WENT WRONG. WE DID SOME RESEARCH AND THERE WAS A RECALL NUMBER 09V477000; FUEL SYSTEM. THIS RECALL WAS SUPPOSEDLY FIXED BY VOLVO. WE CONTACTED VOLVO AND THEY SAID THAT THERE IS NOTHING THAT THEY COULD DO. HOWEVER, IN CARFAX THERE IS NO RECORD OF THE RECALL OR THAT THE RECALL WAS FIXED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11323612May 7, 2020
ELECTRICAL SYSTEM
DURING HOT WEATHER, THE BACKUP CAMERA BECOMES INOPERABLE AND MAY JUST SHOW A BLUE SCREEN WITH A DISCONNECT SYMBOL, A BLACK SCREEN OR FLICKER VISUAL IMAGE. I LIVE IN SC AND IT GOES OUT OFTEN. THEY HAVE A REPAIR PART (CALLED AN EQUALIZER)AVAILABLE FOR PURCHASE AT CUSTOMER'S EXPENSE. IT IS OVER 200.00 TO CORRECT A MANUFACTURE DEFECT. VOLVO SHOULD ISSUE RECALL OR REIMBURSE REPAIR EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321310April 16, 2020
VISIBILITY/WIPER
I GUESS IT'S A COMMON TRAIT WITH VOLVO.... MY FIRST VOLVO SINCE.STEPPING AWAY FROM MERCEDES AFTER 39 YEARS.... THE SEAL ON THE WINDSHIELD HAS STARTED TO FAIL AND LEAK JUST ABOVE THE STEERING WHEEL..... OFF TO SAFELITE AND DITCHING WHAT HAS BEEN A SUBSTANDARD VEHICLE SINCE I BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318992March 22, 2020
UNKNOWN OR OTHER
BATTERY DRAIN CAUSED BY RDR SYSTEM WHEN CAR IS SHUT OFF CAR IS SEARCHING FOR SATELLITE FOR RADIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318633March 18, 2020
VISIBILITY/WIPER, UNKNOWN OR OTHER
MY VEHICLES WINDSHIELD LEAKS ON THE DRIVERS SIDE DURING AND RECIVEING A CAR WASH ON A TEACK IN NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310766February 22, 2020
SEAT BELTS
DRIVERS SEATBELT RANDOMLY COMES UNDONE WHEN DRIVING - UNRELATED TO SPEED OR BRAKING.. HAS BEEN OCCURRING FOR LAST 15-18 MONTHS ABOUT 1-2 WEEKLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309758February 17, 2020
ELECTRICAL SYSTEM
THE 12V ACCESSORY PLUGS (AKA THE CIGARETTE LIGHTER) KEEPS RANDOMLY BLOWING FUSES. I HAVE TRIED DIFFERENT 12V TO USB PLUGS AND OTHER ACCESSORY PLUGS BUT DOESN'T HELP. TENDS TO BLOW ON STARTUP. DEALERSHIP SAID THEY HAVE HAD MANY COMPLAINTS ABOUT THIS AND THOUGHT WAS RESOLVED IN 2015 MY. APPARENTLY NOT AS EVEN PUTTING HIGHER AMPERAGE FUSE DOES NOT HELP. IF SOMETHING OUTSIDE OF THE ELECTRICAL CIRCUIT IS CAUSING THIS TO BLOW, IT COULD BE A SAFETY ISSUE. THIS STARTED A FEW YEARS AGO BUT AFTER REPLACING 10 FUSES, ENOUGH IS ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308508February 11, 2020
SERVICE BRAKES
REAR BRAKES AND ROTORS ARE WEARING OUT PREMATURELY. CURRENT VEHICLE STATUS IS 20K MILES, REAR PADS ARE <3MM AND ROTORS REQUIRE REPLACEMENT. PER THE DEALERSHIP THIS HAS BEEN A COMMON ISSUE WITH THE NEWER XC60, XC90 MODELS. THEY ARE UNDER THE IMPRESSION EITHER THE PADS ARE INFERIOR, OR VOLVO POTENTIALLY DESIGNED BRAKES THAT ARE TOO SMALL FOR THE VEHICLE SIZE, LEADING TO PREMATURE REPLACEMENT REQUIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307312February 5, 2020
SERVICE BRAKES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2018 VOLVO XC60. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE ON THE INSIDE OF THE VEHICLE FRACTURED FOR THE SECOND TIME. THE VEHICLE WAS TAKEN TO (GUNTHER VOLVO CARS DELRAY BEACH 2201 N FEDERAL HWY, DELRAY BEACH, FL 33483) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BRAKE PADS AND ROUTERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 21,300. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299621January 15, 2020
VISIBILITY/WIPER
I BOUGHT MY XC60 IN 2012 FROM GERALD JONES VOLVO IN EVANS, GA. APPROXIMATELY IN 2017 MY WIFE NOTICE WATER COMING INSIDE THE CAR FROM THE WINDSHIELD ON THE DRIVER'S SIDE. AT THAT TIME, I HAD THE DEALERSHIP LOOK AT THE WINDSHIELD AND SUNROOF. THEY FOUND NOTHING WRONG. THE WATER CONTINUED TO LEAK IN THE CAR, BUT IN JULY 2017, THE NAVY TRANSFERRED ME TO JAPAN AND THE CAR WAS STORED IN A MILITARY APPROVED FACILITY. I WAS NOT ABLE TO GET THE WINDSHIELD REPAIRED PRIOR TO LEAVING OVERSEAS. WHEN WE RETURNED IN JULY 2019, WE WERE REMINDED OF THE LEAK WHEN WE TOOK THE CAR THROUGH A CARWASH. FINALLY, ON 10 JAN 2020 AFTER I MADE THE CLAIM WITH MY INSURANCE COMPANY, I TOOK IT TO SAFELITE IN FALLSCHURCH, VA. THE TECHNICIANS CHECKED THE WINDSHIELD AND THEY COMMENTED THAT THEY HAVE SEEN A LOT OF VOLVO'S WITH FACTORY INSTALL ISSUES WITH WINDSHIELDS. I CHECKED YOUR WEBSITE FOR RECALLS AND THERE WERE NONE. WHEN THE TECHNICIANS REMOVED IT THEY FOUND THAT THE SEAL WAS NEVER BONDED TO THE WINDSHIELD AT THE VERY TOP OF THE WINDSHIELD AND THE WINDSHIELD WAS LOOSE ALL ALONG THE ROOFLINE. I'VE ATTACHED PICTURES. I BELIEVE THIS IS A MAJOR SAFETY PROBLEM. I SEARCHED THE INTERNET FOR OTHERS THAT HAD SIMILAR COMPLAINTS AND FOUND A LOT OF PEOPLE WITH THIS SAME YEAR, MAKE, AND MODEL HAVE COMPLAINED. THIS SHOULD BE A MANDATORY SAFETY RECALL. THERE APPEARS TO BE A SERIOUS PROBLEM WITH THESE VEHICLES AND COULD CAUSE SERIOUS INJURIES IN A COLLISION, IF NOT DEATH. THIS DEFECT IS CONSISTENT WHETHER WE ARE IN MOTION OR SITTING STILL. IT LEAKS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299270January 14, 2020
ELECTRICAL SYSTEM
THE CONSUMER PURCHASED THE VEHICLE DECEMBER 21,2019 AND IT WAS TOTALED DECEMBER 22,2019. THE CONSUMER HAD THE FEATURE ON THEIR E ON MY VEHICLE THAT CAUSED THE ENGINE TO SHUT OFF WHILE STOPPED AND START UP AGAIN AS THEY PUT THEIR FOOT ON THE GAS. THE VEHICLE FAILED TO RESTART WHEN THEY HIT THE GAS WHILE STOPPED AT A LIGHT ON 27 SOUTH. THE ENDING RESULT WAS AN ACCIDENT FOR WHICH THEIR INSURANCE COMPANY IS BEING PERSONALLY SUED BY THE LIABLE COUPLE THAT HIT THEIR VEHICLE. THEY WERE UNABLE TO TURN THE CAR OFF AND THE STEERING COLUMN AND BRAKE PEDAL WERE LOCKED WHEN THEY ATTEMPTED THIS. THE VEHICLE TURNS ON WHEN THE KEY IS IN THE CAR AND THE BRAKE IS PUSHED WHILE THE IGNITIONS BUTTON IS TURNED. THEY ATTEMPTED THIS MOVE BECAUSE IT IS ALSO HOW THE VEHICLE IS TURNED OFF. THIS WAS UNSUCCESSFUL. WHEN THE VEHICLE'S REPAIR RECORD WAS PULLED IT WAS NOTED THAT A SENSOR FOR THAT DEVICE HAD BEEN REPAIRED PREVIOUSLY. THE CONSUMER STATED THAT THEIR CONCERN IS THAT THE MILEAGE FOR THIS VEHICLE WAS 26000 MILES AND IT WAS A 2018. IT COULD HAVE POTENTIALLY RESULTED IN MORE SERIOUS INJURIES OR DEATH IF THE SITUATION HAD BEEN DIFFERENT. THANK YOU *LN *AS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11298948January 13, 2020
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
VEHICLE WAS IN THE HOLD POSITION, AS I WAS COMPLETING A TRANSACTION AT MY PNC BANK DRIVE UP. UPON LEAVING MY FOOT TORCHED THE ACCELERATOR LIGHTLY.SUDDENLY THE CAR STARTED TO ACCELERATE AT A VERY HIGH SPEED. I BRAKED BUT COULD NOT STOP. YOU COULD HEAR THE ENGINE REVVING. I CHOOSE TO HIT A LARGE TREE RATHER THAN ENTER A MAIN ROAD.THE CAR WAST TOTALED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11298172January 9, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
I PURCHASED THIS VEHICLE A WEEK AGO, I USED THE EMERGENCY BRAKE WHICH I USE WHEN I PARK IN MY DRIVEWAY BECAUSE IT'S SLANTED. WELL AFTER THE FIRST TIME I DISENGAGED IT WENT TO DRIVE AND HEARD A WEIRD NOISE WHEN COMING TO A STOP WHICH ONLY GOT WORSE. I BROUGHT IT BACK TO THE DEALER TO FIND OUT THAT THE E-BRAKE NEVER FULLY DISENGAGED ON THE RIGHT SIDE ONLY. I WAS ABLE TO GET THE ENTIRE ASSEMBLY REPLACED BUT NOW I'M NOT COMFORTABLE USING THE E BRAKE AT ALL OUT OF FEAR IT WILL DESTROY ANOTHER ASSEMBLY. ALSO SINCE I GOT IT BACK I HAVE NOTICED WEIRD ELECTRICAL ISSUES LIKE ALL MY 12V SOCKETS ARE OUT OR I COME TO A STOP AT A RED LIGHT 2 CAR LENGTHS AWAY AND ALL MY BLIND SPOT SENSORS GO OFF FOR LIKE 30 SECONDS THEN STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292373December 31, 2019
UNKNOWN OR OTHER
IN A STATIONARY POSITION, TAILGATE DOES NOT FULLY LATCH WHEN BUTTON PRESSED TO CLOSE IT. HAVE TO MANUALLY PUSH TAILGATE DOWN FOR IT TO FULLY LATCH. DEALERSHIP WAS UNABLE TO FIX THE PROBLEM. PROBLEM HAS BEEN PRESENT SINCE PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290340December 20, 2019
ELECTRICAL SYSTEM
ON THURSDAY - DECEMBER 19, 2019 I STOPPED AT AN INTERSECTION FOR A TRAFFIC LIGHT. MY VEHICLE HAS AN AUTO STOP/START FEATURE, SO IT WENT INTO STANDBY MODE. WHEN THE LIGHT TURNED GREEN - I PUSHED DOWN ON THE ACCELERATOR AND NOTHING HAPPENED. I LOOKED DOWN AT THE DASHBOARD AND THE CAR HAD SHUT ITSELF COMPLETELY OFF. IN ORDER TO GET MOVING - I HAD TO PUT THE GEARSHIFT INTO PARK, RESTART THE CAR AND THEN PUT THE GEARSHIFT BACK INTO DRIVE AGAIN. AT THAT POINT I PROCEEDED THROUGH THE INTERSECTION AND CONTINUED ON MY WAY. I LIVE IN A COMMUNITY WITH COMMON MAILBOXES, SO EACH DAY ON THE WAY HOME FROM WORK I STOP AT THE MAILBOX, PUT THE VEHICLE INTO PARK, UNBUCKLE MY SEATBELT AND THEN OPEN THE DOOR. SOMETIMES THE VEHICLE REMAINS "ON" AND OTHER TIMES IT SHUTS COMPLETELY OFF. IT OCCURS RANDOMLY. MY POINT IS - THAT PERHAPS THESE TWO CIRCUMSTANCES ARE RELATED. THE LATTER IS JUST AN ANNOYANCE, BUT THE FORMER IS A HUGE SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290174December 19, 2019
STRUCTURE:BODY
I OWN A 2013 XC 60. IT HAS ADHESIVE FAILURE ON THE WINDSHIELD. IT HAS BEEN THIS WAY FOR OVER TWO YEARS. EVERYWHERE I TAKE MY VEHICLE THEY TELL ME THAT IT IS PROBABLY THE SUNROOF LEAKING. (SAFELIGHT WHO VOLVO SAID I SHOULD USE) WE HAVE CHECKED ALL THE SUNROOF DRAINS AND IT IS NOT THE SUNROOF IT IS 100% MANUFACTURE DEFECT. I WAS TOLD BY ONE VOLVO DEALERSHIP THAT THEY WOULD CONSIDER PULLING IT OUT FOR ME BUT IF THE WINDSHIELD BROKE I AM RESPONSIBLE FOR A NEW WINDSHIELD. THEY ACKNOWLEDGE THAT THEY HAVE HAD MULTIPLE COMPLAINTS ON THIS YEAR MAKE AND MODEL FOR THE WINDSHIELD LEAKING. I DO BELIEVE THIS SHOULD BE RECALLED. MY CAR GROWS MOLD IN THE FLOORBOARD FROM IT LEAKING SO BADLY. SO I HAVE TO CONTINUE TO SHAMPOO OUT SO THAT MY FAMILY AND CHILDREN DO NOT GET SICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289637December 17, 2019
UNKNOWN OR OTHER
MY WINDSHIELD IS LEAKING FROM TWO AREAS ON THE TOP ON THE DRIVER'S SIDE. THERE ARE NO OBVIOUS CRACKS OR SCRATCHES WHICH LEADS ME TO BELIEVE THAT THE SEAL IS DEFECTIVE. AS THIS IS PART OF THE VEHICLE'S STRUCTURAL INTEGRITY AND WITHOUT A CRACK, THIS IS A MANUFACTURER'S DEFECT AND MANY OTHERS HAVE COMPLAINED ABOUT THIS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289227December 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
OVER A PERIOD OF THE LAST 45 DAYS ON TWO SEPARATE OCCASIONS,IN RAIN, AT HIGHWAY SPEED OF 55MPH+, THE OVERALL PERFORMANCE OF THE DRIVER INPUTS FAILED TO FUNCTION. WHEN DRIVING, TURNING THE WHEEL TO LEFT/RIGHT TO CHANGE LANES OR PULL TO THE SLOW LANE; MADE THE CAR FEEL AS IT WANTED TO SPIN OUT UNCONTROLLABLY.TO MOVE THE STEERING WHEEL LEFT, THE CAR WANTED TO GO RIGHT. WHEN GOING STRAIGHT THERE WAS A WOBBLY UNSTABLE FEELING, AND WAS NOTICEABLE TO PASSENGERS IN THE CAR. THE ISSUE DID NOT OCCUR AT LOWER SPEEDS AND CAR PERFORM NORMALLY. THE SENSATION WAS SIMILAR TO THE INPUT ON A BOAT. THE ONLY CORRECTION WHICH WORKED WAS TO SLOW DOWN TO 40-45 AND TAKE SIDE ROADS. AT LOWER SPEEDS BRAKE TESTING AND OTHER MANEUVERS WERE PERFORMED WITHOUT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289305December 16, 2019
UNKNOWN OR OTHER
DURING RAIN, THE DRIVER'S SIDE OF THE WINDSHIELD LEAKS. WITH RESEARCH OF THE ISSUE, MANY PEOPLE HAVE COMPLAINED. THE PROBLEM IS PRESENT DUE TO A PRIMER ON THE GLASS THAT IS FAILING. THIS BLACK PRIMER IS APPLIED IN A THIN LAYER TO THE WINDSHIELD. THE ADHESIVE BEING USED BY VOLVO, REQUIRES THIS PRIMER PROMOTE A PROPER BOND BETWEEN THE GLASS AND THE ADHESIVE (POLYURETHANE). HOWEVER, THIS PRIMER IS SEPARATING FROM THE GLASS. THE BIGGEST CONCERN VOLVO OWNERS SHOULD BE AWARE OF IS NOT THE POTENTIAL OF A WATER LEAK. THE WINDSHIELD IS A STRUCTURAL COMPONENT OF THE VEHICLE. IF THE WINDSHIELD IS NOT BONDED TO THE VEHICLE PROPERLY IT WILL COMPROMISE THE SAFETY OF THE OCCUPANTS IN THE EVENT OF AN ACCIDENT. THE WINDSHIELD SUPPORTS THE AIRBAGS UPON DEPLOYMENT, CRUMPLE ZONE FUNCTION DURING A COLLISION, AND THE ROOF IN THE EVENT OF A ROLLOVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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