Volvo S60 Complaints

1,272 consumer complaints on file.

#11494338November 20, 2022
SERVICE BRAKES
My car developed a severe shake in the steering wheel and pulsing in the brake pedal while under braking. The problem has worsened to the point that braking at high speed creates a serious shaking. I took the car to the dealership and they diagnosed the problem as warped rotors. The car started this with less than 15000 miles on the car. The dealer contacted Volvo to fix under warranty due to the defective parts. Volvo declined to fix the rotors because they are a "wear item". This is not normal wear. In fact, during the inspection (10/8) it was noted that the pads still have plenty of life and would not need to be replaced. If the situation were that I had worn out the pads and rotors, I would understand Volvo's position but the warpage is abnormal. When I called in to schedule the initial inspection the technician I spoke with agreed that this is unusual for an S60. When I asked if the rotors would warp again after replacement, I was told by the dealership they have never seen someone come back with warped rotors after replacing them. If it were environmental or driving habits, you would expect this problem to return after replacing the rotors. The warped rotors are a known issue with Volvo. If you search the swedespeed.com website, you will see numerous reports of S60 owners having the same problem. The dealership claims the reason my rotors are warped is because of rust build up causing hot spots and that the car must have sat outside in the rain a long time. This car has been garaged its entire life and is driven daily so rust buildup is not an issue. This rotor and pad combination is defective and fails prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492820November 8, 2022
FUEL/PROPULSION SYSTEM
This incident only occurs when placing the vehicle into drive after first having reversed. It happens intermittently. After reversing, the vehicle is stopped, place into B, which is drive with extra regenerative braking, and then the accelerator is press. The vehicle does not move. As the accelerator is pressed further, the transmission slams into gear and the vehicle launches with all the vigor of a vehicle that has the accelerator pressed to the floor. The vehicle was delivered to the dealer for diagnostics. There were not diagnostic code present, and they were unable to diagnose or fix the problem. They confirmed the correct software revisions were installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492819November 8, 2022
SERVICE BRAKES
1) during braking, there have been 3 occasions where the pedal became extremely difficult to press and the vehicle did not slow down properly. This nearly caused a crash. There were no alarms or alerts. Car was delivered to dealer for repairs. They confirmed that there were not diagnostic codes and verified that all the correct software was installed. They were unable to find and correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491151October 27, 2022
EXTERIOR LIGHTING
Headlight Failure. Light flickers on and off intermittently and triggers " low beam headlamp malfunction" on dashboard. No vehicle accidents or other trauma to the affected headlight. Only remedy is to replace headlight at a cost of $3,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487394October 1, 2022
ENGINE
I started noticing that my daughter's Volvo was burning/ consuming an excessive amount of oil between oil change intervals. I get my oil changed on the recommended schedule, but I always have to add oil before the next scheduled service. There are no visible leaks. Within the past few months, she has twice had the "No Oil Pressure" warning rendered. I started doing research but cannot find a recall for the VIN. It also appears that many other people are having the same problem. People pay a lot of money for these cars and to have a major component failure is not acceptable. It appears there are issues with pistons. I am requesting that you create a safety recall including my daughter's VIN. If the engine were to seize due to lack of oil pressure while traveling on the highway, I fear she could be in a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485816September 22, 2022
STRUCTURE:BODY
Door latch broken as described in recall R89978. Called local dealership and they are unable to fix it until October 27th, 1 month later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485063September 18, 2022
ENGINE, POWER TRAIN
While reversing, the car came to a sudden abrupt halt and the check engine lamp and other warning lamps illuminated. The ignition was still active (the car was in hybrid mode, operating on battery for motive power only), I cycled the transmission to "D" and no forward movement occurred, also tried "R" and back to "D" with the same result - no movement. I cycled the ignition off and on, the engine started and the car could be moved. CEL still on. I scanned the car and found permanent DTC's U0111 (Lost Communication with Battery Energy Control Module) and U0120 (U0120 Lost Communication with Starter Generator Control Module). After several key on key off events, the CEL extinguished and battery motive power was again available. The DTC's are still in memory. This is a serious concern, the car suffered complete loss of motive power, had this occurred while operating the car on the road would have created a very dangerous condition and greatly increased risk of injury or death. Today, I checked online and found multiple reports of this exact same problem with other owners of Volvo T8 Extended Range-equipped vehicles. My car is almost new, about 160 miles and 3 weeks old. Thank you for your attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484343September 13, 2022
SEAT BELTS, AIR BAGS, ELECTRICAL SYSTEM
Thankfully there was no incident yet. However, my warning light that indicates that the seat belt is not on is not working either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484059September 12, 2022
UNKNOWN OR OTHER
While driving on the highway, the rear passenger door unlatched automatically and opened. The vehicle was in the shop for a recall on this part, however it appears that the labor was not done correctly or at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483292September 7, 2022
STEERING
The steering wheel trim peeled and created a razor sharp surface at the bottom which sliced through my finger and caused pain and bleeding. It is difficult to avoid touching the sharp part of the steering wheel especially at highway speeds. This startled me while driving and distracted me while I attempted to stop the bleeding. Volvo has agreed to replace the trim but will charge for labor if I choose to go into a dealer.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11482723September 3, 2022
UNKNOWN OR OTHER
Driver door latch not engaging. Door opened at low speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481894August 29, 2022
ENGINE
At 86K miles can smell oil burning and add 1 quart light comes on. It's said Volvo is aware of a defect with the piston rings causing oil to consume and burn away. They aren't willing to address the issue outside warranty expiration. They did recently indicate how Volvo changed the requirement for using 5W30 oil to claim now Volvo changed there minds. How now only 0W20 full synthetic oil must be used. The label under the hood says use 5W30 only. It appears that Volvo is changing oil types because they know there's an issue with the piston rings and is trying to cover up a defect by doing so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480473August 22, 2022
ELECTRICAL SYSTEM
I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand We towed the car to Volvo and they are claiming it’s not their fault We have only had the car for 4 months And my husband could have died or worse if my child was in the back seat!
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11479593August 16, 2022
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2019 Volvo S60. The contact stated while the vehicle was stopped with the auto brake feature on, the vehicle inadvertently accelerated. The contact pressed on the brakes and continued to his destination. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 20,695.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479192August 14, 2022
UNKNOWN OR OTHER
The driver door will not latch and stay shut. We are in a warm climate and it happened suddenly. There was no warning lights and the car will drive without the door shut. Extremely dangerous. It hasn’t been looked at by a mechanic yet…it will have to be towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477973August 6, 2022
VISIBILITY/WIPER
Water in leaking from both sides of the windshield causing me to be distracted as I am trying to wipe water off my seat and avoid getting my legs/pants wet. Also the water running down the inside of the windshield in addition to the water on the outside causes visibility issues. Volvo needs to fix this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476537July 29, 2022
SEAT BELTS
The drivers seat belt to lock in place or unlock gets stuck ! Makes it very difficult to ge try out of my vehicle daily. This is a major concern if i am ever in an emergency and cannot get out of my seat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476336July 28, 2022
ELECTRICAL SYSTEM
I was driving down our main road and I saw and smelled smoke coming out of the air vents, then a warning light came on my dashboard for my 12V battery I pulled over right away and opened the trunk and saw fire on the left-hand side. I attempted to extinguish the fire myself using soda, I was pulling clothing (2 shirts and napkins) out of the car and burned my hand
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11473106July 9, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
New 2022 Volvo S60 began shutting off while driving on highways and Interstates and in once within feet of railroad crossing. Also occurrences of car being unable to turn off even after several attempts. Problem arose 2/2022. In all instances traffic, including 18 wheelers, was approaching behind at highway and interstate speeds up to 70mph. Sometimes a warning lamp would appear saying vehicle is shut off/ powering down, or place vehicle in park vehicle shutting off. Other warning lamps would come on like parking assist currently not available or park/brake needs service. Volvo Dealer that initiated repairs determined the mid voltage battery module was faulty and they replaced the MVBM and dead battery. And was causing the error messages that they too were able to reproduce. Car’s new battery completely drain in May but had not been driven for at least two weeks was towed to Volvo dealership which replaced battery. Days after car was returned the vehicle began stopping in the middle of interstates/highways and near railroad crossings again with same messages and was towed back to dealer, who this time said something was spilled on the center console (which is right next to the cup holder) so they say it is an external problem and they aren’t responsible for the failure and state that they can fix but can’t guarantee problem won’t mysteriously arise again. There was never a spill in vehicle. Additionally the pilot assist for the adaptive cruise control shuts off with no visual or auditory warning when sensors can’t read road markings. The vehicle has almost veered completely off the road and in two instances the beginning of bridges. No word from Volvo on problem when mentioned along with other safety incidents. I was traveling at 35mph during city instances and the interstate and highway speed limits during those occurrences and the same when adaptive cruise control pilot assist malfunctioned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471918June 30, 2022
VISIBILITY/WIPER
The front windshield has a faulty gasket, I put sealant from Autozone but didn’t help. Water falls down the windshield causing skewed vision. I’m also afraid that there may be some type of short, which can cause damage either parked or driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volvo S60