Volvo S60 Complaints

1,272 consumer complaints on file.

#11773886October 27, 2026
ENGINE
Low Engine Failure with a 🐢 and had it repaired back in September '25 that costs me over 7k. Now it's worse and doing the same thing with 145k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773507October 25, 2026
AIR BAGS
Vehicle temperature started to overheat, pulled the car off the road and saw water vapor coming from the engine area and turned the car off. All airbags then deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772977October 22, 2026
ENGINE
I was sold a car with is not safe for me to drive and didn’t know it. It at one time had a safety recall and whoever at the the time never had it repaired but it has outdated piston rings that leads to progressive oil consumption, it’s misfiring and leads to catastrophic engine failure. It’s just don’t feel safe to drive in I’m disabled & can’t afford for new engine or one to be rebuilt and sure can’t afford to be broke down on the road because of my health. Is there any help you can get me to help get this fixed I’m in desperate need here to get back n forth to my doctors, safely . It’s been almost 2 wks since I got the car and not been able to drive it of fear of breaking down. The recall has been or waeranty is expired now and I really need help to get it fixed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772138October 19, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY, SEATS
I own a 2020 Volvo S60 Momentum with approximately 58,000 miles. I am reporting a sunroof drainage system failure that caused extensive water intrusion and damage to electrical components. In October 2026, Volvo Cars of Brooklyn inspected my vehicle and confirmed in writing: "Drains clogged causing water intrusion." The Volvo technician removed the seats and carpeting and discovered significant water accumulation beneath the carpeting, mold buildup, a corroded audio module, corroded wiring harness connectors, and damaged electrical wiring. The rear bench seat was also saturated with water, and the technician recommended replacing it. Additionally, the interior hood release cable was found to be significantly rusted, although its connection to the leak has not been established. My primary safety concern is that water entered areas containing electrical wiring and electronic modules, potentially causing electrical malfunctions or loss of vehicle functions. Corrosion of the hood release cable may also interfere with opening the hood. I initially discovered water accumulating on the rear passenger-side floor. I was unaware that the sunroof drainage system was causing the problem. No associated dashboard warnings or electrical failures while driving have been reported. The failure and resulting damage were confirmed by an authorized Volvo dealership through a documented inspection and video recording. The affected components can be inspected through coordination with the dealership. The estimated repairs total approximately $8,000. I am requesting that NHTSA investigate whether the sunroof drainage system in 2020 Volvo S60 vehicles may allow water intrusion that damages electrical components and creates potential safety hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771976October 18, 2026
ENGINE, FUEL/PROPULSION SYSTEM
As soon as I bought the car heading home . They put oil in car and by time I got home the car had consumed at least a qrt , it misfired And seemed to lose power and didn’t think I would make it home before breaking down but luckily I did . I did research and Called Volvo of Cool Springs, they checked the data base and told me that previous owner had never had the piston rings updated and would cause high oil consumption leading to catastrophic engine failure & would have to have engine rebuilt or whole new engine with updated pistons , which the dealership never told me about or anything about it because the repairs where never fixed when there was a open recall . The vehicle suffers from a critical, systemic manufacturing defect involving defective piston rings that results in sudden, severe engine oil consumption and subsequent engine misfires. The vehicle consumes oil at an alarming rate without any external leaks, putting it at imminent risk of catastrophic engine failure while in motion. This issue causes sudden power loss and stalling while driving at highway speeds, creating an extreme safety hazard to the driver, passengers, and other vehicles on the road. Volvo is fully aware of this widespread manufacturing defect and previously issued an extended warranty/recall program for these exact defective piston rings, which has since expired. This leaving consumers exposed to sudden, dangerous mechanical breakdowns. A formal safety investigation is urgently requested to address the inherent engine failure hazards posed by these defective components.it wasn’t a wreck or accident but it could of been the way car was acting after leaving dealership and it’s because of faulty piston rings that the engine is a ticking time bomb and no way I can afford new engine or one to be rebuilt . They should be liable for selling a lemon it could permantky break down at anytime with the faulty piston rings and I’m disabled to me that’s not only bad business but a safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770091October 9, 2026
BACK OVER PREVENTION
The contact owns a 2024 Volvo S60. The contact stated that while reversing, the rear-view camera was inoperable. The contact stated that the failure recurred while reversing on one occasion, causing another vehicle that was also reversing to crash into the rear driver's side of the vehicle, near the fuel door. A Police report was filed. The contact stated that the vehicle was taken to the dealer, where a software update was performed in March 2025 and January 2026; however, the failure persisted. The vehicle was taken back to the dealer, where it remained for three days, but the contact was informed that no further software updates or camera replacement would be performed. The contact associated the failure with NHTSA Campaign Number: 25V908000 (Back Over Prevention); however, the VIN was not included in the recall. The failure mileage was 7,798.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11768989October 5, 2026
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Volvo S60. The contact stated that while attempting to park the vehicle in the garage, the vehicle rolled forward after releasing the accelerator pedal and the vehicle crashed into the garage door before the brake pedal was depressed. The Forward Collision Avoidance system failed to stop the vehicle. A panel on the garage door was damaged. The manufacturer was notified of the failure but offered no assistance. The vehicle was taken to a dealer but was not diagnosed or repaired. The failure mileage was 15,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11768119September 30, 2026
VEHICLE SPEED CONTROL
I was pulling into a parking spot. When I went to accelerate, the car over-accelerated. The engine revved so high, I could not control it. I had nowhere to go and hit a cement wall, totalling my car. All the airbags went off. I did walk away, though. I researched this issue online and it seems there are many instances of this happening. No warnings whatsoever. No recalls at all.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11764934September 17, 2026
ENGINE
The contact owns a 2015 Volvo S60. The contact stated that on several occasions, the vehicle hesitated while starting. Upon starting, the vehicle shuddered, vibrated, lost power, and entered Limp mode. The contact stated that while driving at various speeds on several occasions, the vehicle stalled. The vehicle was restarted after each failure; however, after the last occurrence, the vehicle took longer to restart. The check engine warning light blinked on several occasions. The vehicle was driven to the contact's residence and later taken to an independent mechanic for diagnosis. The contact was informed that the engine had failed, and the piston rings or the engine needed to be replaced. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763556September 11, 2026
AIR BAGS
I was driving through an intersection and my curtain airbags on each side deployed on their own without being in a accident or collision of any kind. There were no indicators or warning lights of malfunction at the time. I just heard a loud pop and saw smoke and the airbags were deployed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762192September 4, 2026
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Volvo S60. The contact stated that the vehicle was unable to be locked, and it was possible that the door could open while driving. The contact associated the failure with NHTSA Campaign Number: 19V849000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The dealer confirmed the failure and determined that the battery drainage had caused the failure. The vehicle was not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760456August 28, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
When putting vehicle in reverse, camera can become stuck or not load at all impacting rear visibility. This was previously recalled and Volvo claims a remedy through software update but I believe this is processor based and they will need to replace the units with their snapdragon processor to rectify this. Their newer models include the snapdragon processor and don’t have this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760181August 27, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Electrical, Parking Collision Warning, and Rear Cross Traffic Warning. Electrical is the root cause........the entire audio subsystem drops after the AAOS 5.1.17 update. It’s not just the rear cross traffic and parking collision warnings: ALL audio goes, including media, chimes, reverse proximity tones, and even the turn-signal/blinker sound. The rear camera still shows an image, so it’s not obvious the audible alerts are gone, which is what makes it dangerous. Rebooting the head unit fixes it temporarily, then it comes back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759182August 24, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was pulling into a parking spot in a strip mall parking lot. When I braked after turning into the parking spot, the brakes failed. The car moved forward and hit the Chevy Suburban parked in front of it and started to push it. The automatic collision avoidance system did not stop the car, either. The owner of the Suburban was in that vehicle and was able to put it in gear and move it out of the way. My car continued to move forward at the speed it had been going at when the brakes failed so apparently it was still accelerating. The car then ran into a concrete bollard, and that stopped the car. The control panel was completely blank and the car could not be restarted. The car incurred front end damage and was towed to a collision shop, where it is now. When returned, it will go to the Volvo dealership to be checked out. I don't know whether the problem can be reproduced; by the time the two truck arrive an hour after the incident, the car could be started and appeared to be operating normally.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11758721August 22, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
On two separate occasions in the past two months June 6 and Aug. 15, this vehicle experienced a severe unintended engine surge / unintended acceleration event while at a complete stop with my foot firmly on the brake. On both occasions, the engine RPMs spiked above 1,000 RPM, forcing the vehicle to pull heavily against the brakes as if trying to race forward into the intersection. On the most recent event (Aug. 15) when stopping at a red light it appeared that the supercharger kicked in, pulling against the brakes. Six or eight pedestrians were crossing directly in front of the vehicle. If I had taken my foot of the brake I would have hit them. 1.June 12, 2026 Service Visit (RO #192480, attached): Following the June 6 incident, the vehicle was brought to Beyer Volvo Cars Falls Church, Va. The repair order explicitly notes:"Tech found the front sunroof drains to have clogged with dirt/debris and the floorboard to be full of water.""Interior was removed to dry out carpets and the sunroof drains were cleared." Clogged sunroof drains cause water ingress down the A pillar. 2.Diagnostic Code & Part Replacement: During this visit, fault code 161615 was retrieved. The technician noted "unable to duplicate the problem at this time" regarding the engine flare, and no physical inspection or remediation of the flooded wiring harnesses or module connectors beneath the carpet was performed. This same A6 electrical code 161615 was noted on a previous service on 25 Sep. 2025, (RO#184284, attached). There is clear precedent with NHTSA Recall 22V-288 (of a different Volvo model, the XC40), where water intrusion into Volvo wiring harnesses caused corrosion and unintended acceleration. Given that my passenger footwell flooded prior to the engine surge, the CAN bus harness and floor connectors beneath that carpet must undergo a full electrical continuity and corrosion inspection, not just a surface drying. I am requesting further service by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758056August 19, 2026
VISIBILITY/WIPER, ELECTRICAL SYSTEM
The "Maintenance Mode" required to change the wiper blades malfunctioned, and the wipers- without the rubber blades attached- suddenly smashed onto the windshield, creating a large star crack/shatter, which spread across the entire windshield in two long cracks by the next day. If someone's hand had been in the path of the wipers, it would have been cut or broken by the force/sharp edge. The "Maintenance Mode" should not disengage unless the car is seriously jostled or put into gear (did not occur). This malfunction of the system is a safety concern in itself and has created a secondary safety concern with the severely damaged windshield. A case was opened with Volvo Corporate on XXX (case #XXX). Volvo has NEVER contacted me regarding this. I have called [XXX] and [XXX]) each week to check in and have been told that my case manager is not available, I can not change case managers to someone available or speak to anyone other than the phone operator. I have waited up to 1.5 hours on hold or received an automated return call 2+ hours later, often missing it. I emailed ([XXX]) as recommended by an operator with pictures and video of the incident and damage. I visited our local dealer ([XXX] in [XXX]) and spoke with the service manager. He did not have an open case for our vehicle. He said he would email the local headquarters. When I followed up with him the next week- after he did not respond to my email a week after he supposedly emailed them- he told me there was no local headquarters and that he emailed the same address I had previously. We contacted the dealer where the vehicle was purchased ([XXX]). They looked up our account and said there was no open case connected to our account,/name even though I have a case number I have used in every call to Volvo Corporate, which they have told me was under investigation. They also indicated that they have heard this same experience from other customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746049June 23, 2026
VEHICLE SPEED CONTROL, SERVICE BRAKES, UNKNOWN OR OTHER
Brakes , and vacuum booster, speed control I experienced a sudden acceleration phenomenon and reached speeds of 100+ mph I manipulated the brakes and the gas in order to safe my life I eventually got my speeds down but it was too late I was ejected from the vehicle and nearly died my brakes scrubbed and I pressed my brakes as hard as I could and my car continued to acceleration. The police has the vehicle and there were no warnings signs . I had just bought the vehicle and was on my way home from the dealership never made it home
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11743095June 9, 2026
UNKNOWN OR OTHER
When parked, the driver side mirror of various SPA Volvos seem to automatically adjust the driver side mirror in random directions after the driver exits the car. Then, on returning to the car, the mirror is not re-adjusted. Thus, if the driver fails to check the position of the mirror before driving off, they may find themselves in a situation where the mirror is unexpectedly out of alignment and they are unable to view behind them and to the left. They then have to re-adjust the mirror to its proper position while driving, which is unsafe. This is a known problem that has been reproduced by countless dealerships. The common fix is to replace the driver door module, however I believe there should be a recall for this as it poses a safety concern and some drivers may not have the means to pay for the replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742523June 7, 2026
AIR BAGS, UNKNOWN OR OTHER
The driver's side seat airbag system failed. Specifically, diagnostic trouble code SRS-B002011 was retrieved, indicating a circuit short to ground in the left side airbag deployment control system. The technician found a broken clip on the airbag connector housing, causing an intermittent connection failure between the connector and the seat airbag itself. The airbag cannot be relied upon to deploy in a crash. The vehicle is available for inspection upon request. I purchased this vehicle on May 10, 2026, and drove it as my primary means of transportation. During that time, the driver's side seat airbag was non-functional due to a circuit short to ground and a broken connector housing. Had I been involved in a collision during that period, the driver's side airbag may not have deployed, significantly increasing the risk of serious injury or death. I was not informed of this defect at the time of purchase and had no knowledge that the airbag system was compromised. I drove the vehicle believing it to be equipped with functioning safety systems. The defect was confirmed by Volvo Cars Tacoma (O'Brien Auto Group), a franchised manufacturer-certified Volvo dealership in Tacoma. Technician #2101608 performed a comprehensive inspection using Volvo's proprietary VIDA diagnostic system dated May 16–30, 2026. The inspection retrieved diagnostic trouble code SRS-B002011 confirming a circuit short to ground in the left side airbag deployment control system, and physically identified a broken clip on the airbag connector housing. The technician documented: "There is likely an intermittent failure at the connection between the airbag connector and the seat airbag itself. Need to start with replacement of airbag and repin connector." The check engine light illuminated within days of my purchase. This prompted me to bring the vehicle to Volvo Cars Tacoma on May 16, 2026 — six days after purchase. I personally did not observe an SRS warning light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742020June 4, 2026
SERVICE BRAKES, STEERING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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