Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2026 Atlas, Atlas Cross Sport, and ID.4 vehicles. The incorrect wheel bolts may have been installed during vehicle manufacturing.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
This is a follow-up to my previous complaint #XXX regarding my 2023 Volkswagen ID.4 (VIN [XXX]). The defect remains unresolved. My vehicle received Recall 93EA (high-voltage battery) on XXX, during which only 3 of 12 battery modules (Modules 1, 5, and 12) were replaced. On XXX, a different module (Module 3) in the same battery pack failed with the same type of fault (P0BBD00 - Hybrid Battery Pack Voltage Variation Exceeded Limit). This was independently confirmed by a second authorized Volkswagen dealership (Norm Reeves Volkswagen Irvine) on XXX. Volkswagen has denied that this failure is related to Recall 93EA, but has not provided any technical explanation for that conclusion despite multiple written requests. Volkswagen Customer CARE has stated they only rely on dealership findings and do not independently investigate root causes. The dealership, in turn, has said it does not know the underlying cause of the recall and directed me back to Volkswagen. Neither party has explained the actual root cause of the defect that led to Recall 93EA or why a second module failed the same way just months after the recall repair. The vehicle has been effectively undriveable since XXX due to this unresolved safety defect. I have consulted multiple attorneys, all of whom declined to take legal action primarily because the vehicle's mileage places it outside standard state Lemon Law protections — despite the fact that this concerns an open, unresolved federal safety recall with no mileage limitation under 49 U.S.C. § 30120. I am submitting this follow-up to ensure NHTSA has current, updated information on this ongoing and unresolved defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
My car spontaneously accelerated out of control, onto my neighbor's lawn. I had to brake hard to stop the car from crashing into their house. This could have injured myself and my neighbors, if the car did not stop. The car has not yet been inspected by Volkswagen, I am in contact with their customer service about this issue. There were no warnings or issues with the car before this occurred.
No injuries · No fire · No crash
The J949 Telematics/OCU Gateway Module on my 2023 VW ID.4 (VIN: [XXX]) has suffered a critical software lockup, causing a perpetual boot and local user login loop. This defect has completely frozen and locked out the User Privacy and Communication Settings menus. Because the telematics gateway is frozen and failing to authenticate, the vehicle’s cellular-connected SOS Emergency Call system and automated crash-notification telemetry are compromised and unreliable. The manufacturer (Volkswagen) has acknowledged the menu is missing under TAC Case #XXX but refuses to authorize a physical component power-cycle or warranty replacement, claiming a vehicle failing to load its safety and telemetry configurations is 'operating as designed.' Note: the Service Manager escalated to the TAC but they did not help and indicate 'operating as designed'. I called VW Customer Care and asked it to be escalated to a Regional Case Manager but they won't escalate given TAC says its operating as designed. Customer Care did issue a ticket, ref# XXX to have a supervisor call me back within 24 hrs...but I have not received any calls from a supervisor. I escalated by email to Executive Care and have not received a response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
After periods of rain or driving in wet conditions, when parking on an incline, the vehicle will not release the automatic parking brake without hard physical input to the accelerator causing a loud bang from the rear axle - this has happened numerous times over the past year
No injuries · No fire · No crash
See attached document for complaint.
No injuries · No fire · No crash
