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2021-2023 Volkswagen ID.4 Gear Display Recall

Volkswagen is recalling certain 2021-2023 ID.4 vehicles because the instrument panel may not properly display the transmission gear lever indicator. This issue increases the risk of vehicle rollaway if the parking brake is not engaged. A free software update will resolve this.

Byeditor marcus weber2023 Volkswagen ID.4
2023 VOLKSWAGEN ID.4 — 2023 VOLKSWAGEN ID.4 recall
Editorial illustration generated for this article.
25V12000097H3454Rtransmission gear lever indicatorinstrument panel may not properly display the transmission gear lever indicatorFederal Motor Vehicle Safety Standard number 102Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effectvehicle rollawaybrake control unit software update2021 Volkswagen ID.4 recall
Volkswagen ID.4
2021–2022

Why This Matters

Failure to display the correct gear position can have serious safety implications. If the driver is unaware of the transmission's actual gear and the parking brake is not engaged, the vehicle could roll away unexpectedly. This significantly increases the risk of a crash or injury.

What's Being Recalled

Volkswagen Group of America, Inc. is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The core issue is that the instrument panel may not properly display the transmission gear lever indicator. This condition means the vehicles fail to comply with Federal Motor Vehicle Safety Standard number 102, specifically regarding "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

How to Check if Your Vehicle is Affected

Owners of 2021-2023 Volkswagen ID.4 vehicles should be aware of this recall. If you own one of the affected models, you can contact Volkswagen customer service at 1-800-893-5298, referencing recall number 97H3. Audi owners can call 1-800-253-2834, referencing recall number 454R.

You can also visit the NHTSA website at nhtsa.gov or call their Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) to check if your specific vehicle is included in the 2023 VOLKSWAGEN ID.4 recall by entering your Vehicle Identification Number (VIN).

Manufacturer's Remedy

To resolve this safety concern, Volkswagen dealers will perform a software update on the brake control unit. This repair will be provided free of charge to all affected vehicle owners. Owner notification letters for this recall were mailed on March 14, 2025.

NHTSA Recall Number: 25V120000

Frequently Asked Questions

What is the primary concern with the 2021-2023 Volkswagen ID.4 recall?
The main concern is that the instrument panel may not properly display the transmission gear lever indicator, which can lead to an unexpected vehicle rollaway if the parking brake is not engaged, increasing crash risk.
How will Volkswagen fix the transmission gear lever indicator issue?
Dealers will update the brake control unit software to ensure the transmission gear lever indicator displays correctly. This repair will be performed free of charge.
When were owners notified about the 2023 VOLKSWAGEN ID.4 recall?
Owner notification letters for this recall were mailed on March 14, 2025. Owners can also contact Volkswagen or Audi customer service directly for more information.
Does this recall affect other Volkswagen Group vehicles?
Yes, in addition to certain 2021-2023 ID.4 vehicles, the recall also affects certain 2022-2023 Audi Q4 e-Tron and Q4 e-Tron Sportback vehicles due to the same instrument panel display issue.

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