Toyota Sienna Complaints

9,048 consumer complaints on file.

#11098884May 30, 2018
STEERING
TOOK MY SIENNA 2006 FOR A CHECK UP AND WAS TOLD THAT THE POWER STEERING FLUID IS LEAKING, REQUIRING THE INSTALLATION OF A NEW RACK AND PINION UNIT. TOYOTA RECALLED 2006 TOYOTA SIENNA IN 2011 FOR THIS VERY PROBLEM. I CALLED THE MANUFACTURER BUT THEY ARE UNWILLING TO FIX MY TOYOTA. THEY CLAIM THAT MY VIN NUMBER WAS NOT PART OF THE 2011 RECALL. INSTEAD, TOYOTA DID OFFER A $ 1000 TOWARDS THE PURCHASE OF A CERTIFIED TOYOTA VEHICLE. I FELT I SHOULD REPORT THIS ISSUE BECAUSE IT IS A SAFETY CONCERN AND OTHER DRIVERS MIGHT BE EXPERIENCING THE SAME PROBLEM. IN ADDITION, EVER SINCE I BOUGHT THIS CAR BACK IN 2012, I NOTICED THAT THE ALIGNMENT WAS NEVER QUITE RIGHT EVEN THOUGH DID THE ALIGNMENT TWO TIMES. I NOW THINK I KNOW WHY: THE RACK AND PINION ALREADY HAD AN ISSUE BACK THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098461May 29, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
I LEARNED OF A RECALL FOR MY CAR'S DASHBOARD. IT IS CRACKED. IT IS A 2007 THAT I BOUGHT FROM DICK DYER TOYOTA IN COLUMBIA, SC IN 2011. THEY NOW TELL ME THE RECALL HAS EXPIRED. BUT THIS MEANS THEY SOLD ME A CAR WITHOUT FIXING A KNOWN RECALL ISSUE. IT WAS NOT CRACKED IN 2011 BUT HAS BEEN CRACKED SINCE AROUND 2015 OR 2016. I AM TAKING IT TO THE DEALERSHIP TOMORROW TO FIX THREE OTHER RECALL ISSUES. ALSO, A TIRE PRESSURE SENSOR WAS BROKEN WHEN I BOUGHT THE CAR BUT THE DEALERSHIP DENIED THE PROBLEM. I HAVE HAD IT FIXED ON MY OWN. NOW ANOTHER HAS MALFUNCTIONED SO THE TIRE PRESSURE LIGHT IS ALWAYS ON. I BELIEVE THIS IS A SAFETY ISSUE. ALSO, THE AIRBAG LIGHT GOES ON AND OFF ALL THE TIME. I DON'T KNOW TO WHICH AIRBAG IT PERTAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098475May 29, 2018
STRUCTURE:BODY
DASH PANEL - CRACKED IGNITION - PANEL - CRACKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098110May 26, 2018
SUSPENSION
TOOK SIENA IN TO TOYOTA FOR RECALL ON SPARE TIRE ASSEMBLY. WAS TOLD THAT WHILE UP ON THE RACKS, NOTICED BOTH REAR COIL SPRINGS WERE BROKEN AND NEED TO BE REPLACED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097881May 25, 2018
POWER TRAIN
REAR DIFFERENTIAL COUPLER DYSFUNCTIONAL WITHOUT NO REASON. ALL OF THE SIENNA ESPECIALLY AWD ARE SUFFERING FROM THIS ISSUE.TOYOTA DENIES TO COVER IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097977May 25, 2018
ELECTRICAL SYSTEM, STEERING
WHEN I GET INTO THE SIENNA IN A PARKING SPOT (STATIONERY) AND TWIST THE KEY IN THE IGNITION THE VEHICLE STARTS BUT THE ELECTRONIC STEERING DOES NOT WORK. THIS HAPPENS INTERMITTANTLY. I HAVE TO SIT THERE AND LET THE VEHICLE RUN FOR AWHILE BEFORE THE STEERING KICKS IN. THE STEERING WHEEL IS BASICALLY LOCKED AND DIFFICULT TO TURN. MY GREATEST FEAR IS THAT THE STEERING WHEEL WILL LOCK UP ON ME WHILE I AM DRIVING AND WILL NOT BE ABLE TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097701May 23, 2018
AIR BAGS
AIR BAG INDICATOR COMES ON AND OFF INTERMITTENTLY AND APPEARS TO BE CORRECTED BY MOVING LOOSE WIRES UNDER FRONT SEATS. WIRES LOOK TO HAVE BAD CONNECTION. VERY UNPREDICTABLE. THIS HAS BEEN OCCURING SINCE 59,000 MILES FOR THE PAST YEAR. CAN HAPPEN WHILE VEHICLE IS IN MOTION OR AT REST. TOYOTA WILL NOT ADMIT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097060May 21, 2018
ENGINE
ONE OF THE FRONT ENGINE OIL SEALS FAILED WHILE THE VEHICLE WAS BEING DRIVEN IN LOCAL TRAFFIC CAUSING ALL OF THE ENGINE OIL TO BE PUMPED OUT ONTO THE HOT ENGINE AND EXHAUST EMPTYING THE CRANKCASE IN LITTLE MORE THAN 1 MINUTE. I PULLED INTO A GAS STATION AND OPENED THE HOOD TO INVESTIGATE THE SMOKE AND SMELL OF BURNING OIL. THE OIL ON THE HOT EXHAUST IGNITED AND WAS QUICKLY EXTINGUISHED WITH THE STATIONS GARDEN HOSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11097153May 21, 2018
WHEELS
EXCESSIVE INSIDE TIRE WEAR AT ONLY 35,000 MILES, SCALLEPED PATTERN ON ALL FOUR TIRES. ALL PRIOR SERVICE COMPLETED BY TOYOTA CARE/TOYOTA DEALER, EVERY 5,000 MILES, WITH NO REPORTING OF A PROBLEM TO OWNER. A) ALINGNMENT PROBLEM FROM FACTORY, AND B) NO EVALUATION BY SERVICE PROFESSIONALS OR REPORT OF CONDITION TO OWNER. I WOULD NOT BE AWARE OF THIS PROBLEM IF I DID NOT DO THE 35,000 MILE SERVICE MYSELF. THE PROBLEM IS A SAFETY ISSUE AND SEVERE ENOUGH THAT TIRES HAVE TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096912May 20, 2018
VEHICLE SPEED CONTROL
UNEXPECTED ACCELARATION WHILE ATTEMPTING TO PARK;LOW SPEED, BARELY MOVING. THE VEHICLE(2009 TOYOTA SIENNA LUNGED FORWARD AND HIT A PARKED VEHICLE CAUSING DAMAGED TO THE SIENNA AND THE PARKED VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11096698May 18, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT AN UNKNOWN RECALL REGARDING THE DASHBOARD CRACKING ON THE VEHICLE HAD EXPIRED; HOWEVER, SHE BEGAN TO SEE CRACKS ON HER DASHBOARD AND A STICKY SUBSTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF SPRINGFIELD (3521 E SUNSHINE ST, SPRINGFIELD, MO 65809), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE AND RECALL INFORMATION WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096719May 18, 2018
STRUCTURE:BODY
TOYOTA SIENNA FRACTURED DEFECTIVE LEFT FRONT DOOR CHECK POCKET POPPING NOISE. IT'S A BROKEN WELD, THE WHOLE DOOR HAS TO BE REPLACED AT THE COST OF CLOSE TO $2000. OBVIOUSLY IT'S A MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096518May 17, 2018
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR MADE AN ABNORMAL NOISE. TOYOTA OF TEMECULA VALLEY WAS CONTACTED ABOUT AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093362May 11, 2018
ELECTRICAL SYSTEM
WHILE MY WIFE WAS DRIVING DOWN A MAJOR 6 LANE FREEWAY GOING 65 ON HER WAY TO WORK ELECTRONICS SHUT DOWN. DASHBOARD, RADIO, LIGHTS ALL ELECTRONICS. LUCKILY, SHE WAS STILL ABLE TO DRIVE CAR SAFELY TO SHOULDER.WHILE PULLED OVER DASHBOARD, RADIO AND LIGHTS FLICKERED A COUPLE TIMES THEN CAME BACK ON.UNKNOWN CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093428May 11, 2018
STEERING
DIFFICULT TO TURN STEERING WHEEL AT LOW SPEED ESPECIALLY WHEN STARTING UP FROM STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092879May 10, 2018
STRUCTURE:BODY
FUEL DOOR HINGE BROKE BECAUSE THE FUEL DOOR PIN HAS SO MUCH TENSION THAT IT BROKE THE HINGE. THIS CAUSED A SAFETY ISSUE BECAUSE THE DOOR CANNOT BE OPENED FROM THE INSIDE IF IT IS NOT CLOSED ALL THEY WAY OR PUSHED CLOSED ENOUGH FOR THE SENSOR TO ALLOW THE SLIDING DOOR TO OPEN. THIS EVENT WAS REPORTED PAST THE 36 MONTH WARRANTY, (AT 40 MONTHS, BUT LESS THAN THE MILEAGE WARRANTY), BUT HAD BEGUN BEFORE THE WARRANTY HAD ENDED. CURRENT OWNERS SHOULD BE AWARE THAT IF THERE ARE INSTANCES BEGINNING OF THE DOOR NOT BEING ABLE TO BE OPENED, SHOULD CHECK THE HINGE AND PIN TENSION AND HAVE IT FIXED WHILE IT COULD BE UNDER WARRANTY. THIS SHOULD BE AN ITEM COVERED UNDER AN EXTENDED WARRANTY DUE TO THE SAFETY ISSUE OF NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY SITUATION. THIS HAPPENED SEVERAL TIMES WHILE PARKED AND EXITING THE VEHICLE. CURRENTLY GETTING AN ESTIMATE FROM THE DEALERSHIP. THERE ARE OTHER INSTANCES OF THIS ISSUE ON DIFFERENT SIENNA AND TOYOTA FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092036May 5, 2018
SUSPENSION
I WAS DRIVING MY VAN IN KINGS MTN. HWY 216, WHEN I HEARD A LOUD SOUND FROM THE REAR OF THE VEHICLE, THE BACK OF THE CAR STARTED FISHTAILING. I WAS NEAR A GARAGE, SO I STOPPED AND THEY TOLD ME MY REAR AXLE HAD COME LOOSE AND I NEEDED TO TAKE IT TO A MOBILITY DEALER. I CALLED ILLDERTON IN CHARLOTTE AND HAD IT TOWED THERE. ULTIMATELY THEY TOLD ME TO TAKE IT TO A BODY SHOP. I CALLED BRAUN AND THE WOMAN SAID, "THERE IS NO WARRANTY, THE CAR IS OVER 10 YEARS OLD, THEY DON'T LAST FOREVER". I PAID OUT OF POCKET TO HAVE IT REPAIRED AND THEN FOUND OUT THERE WAS A RECALL. IT STATES: ON CERTAIN HANDICAPPED MOBILITY CONVERSION RAMPVANS MANUFACTURED BY INDEPENDENT MOBILITY SYSTEMS AND BUILT ON TOYOTA MINIVAN CHASSIS, THE DRIVER SIDE REAR AXLE BEAM MOUNT MAY NOT HAVE BEEN ADEQUATELY WELDED TO THE CHASSIS. THIS MAY RESULT IN A SQUEAKING NOISE, A ROUGH RIDE, OR DEGRADATION IN VEHICLE CONTROL. CONSEQUENCE: THE MOUNT MAY BECOME PARTIALLY SEPARATED FROM THE CHASSIS. PASSENGERS, PEDESTRIANS, OR OTHER MOTORISTS MAY BE INJURED OR KILLED. THAT IS EXACTLY WHAT HAPPENED. SEE PHOTO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091692May 4, 2018
POWER TRAIN
ON APRIL 18, 2018, I PARKED THE CAR IN GARAGE, SHIFTED TO PARK, TURNED THE KEY OFF, AND REMOVED KEY. WHILE GETTING OUT I NOTICED THAT CAR BEGAN TO ROLL. WHILE IN PARK, LOCKED WITH KEY OUT, I NOTICED THAT THE VEHICLE COULD BE ROLLED FORWARD OR BACKWARDS. AFTER INSPECTION I FOUND THAT THE TRANSMISSION SHIFT CABLE HAD BECOME DETACHED FROM THE SHIFTER. (SEE FIRST PHOTOS) APPARENTLY, TOYOTA SECURES IT WITH SOME TYPE OF PLASTIC GROMMET WHICH DETERIORATES WITH AGE, DISINTEGRATES, AND CAUSES THE DETACHMENT. (SECOND PHOTOS) EVEN THOUGH THE VEHICLE APPEARS TO BE LOCKED AND IN PARK, IT IS ACTUALLY IN WHATEVER GEAR IT WAS IN WHEN THE DETACHMENT OCCURRED. OUR DRIVEWAY IS ON AN INCLINE, AND HAD I PARKED ON THE DRIVEWAY WHEN THIS OCCURRED INSTEAD OF THE GARAGE, THE VEHICLE WOULD HAVE ROLLED INTO THE STREET CREATING A SERIOUS RISK OF INJURY OR DEATH. THIS DESIGN DEFECT IN THE TOYOTA SIENNA IS INEXCUSABLE, AND CREATES AN UNREASONABLE RISK OF INJURY OR DEATH TO THE OWNERS OF THESE VEHICLES AND THE PUBLIC, AND TOYOTA SHOULD BE REQUIRED TO RECALL THEM AND CORRECT THIS DANGEROUS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091083April 30, 2018
UNKNOWN OR OTHER
ELECTRIC DOOR OPEN AND CLOSING CABLE SNAP. ON YEAR OF 2014 THE ALLOY WHEEL COMES WITH THE XLE MODEL, CHROME COMES OFF BECOME CORROSIVE ON YEAR OF 2007
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090917April 30, 2018
UNKNOWN OR OTHER, AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL WE TOOK THE CAR TO THE TOYOTA DEALER IN KATY IN MID FEBRUARY 2018 TO SOLVE THE AIR BAG RECALL AND POWER DOORS. THEY SAID THE DO NOT HAVE THE PARTS; WE HAVE GO BACK TWICE BUT THEY SAY THEY STILL DO NOT HAVE THEM. NOW ALMOST 3 MONTHS LATER THEY HAVE NOT DONE ANYTHING ABOUT IT. WE HAD NOT HAVE ANY ACCIDENT BUT WE DO NOT FEEL SAFE WHEN DRIVING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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