Toyota Sienna Complaints

9,048 consumer complaints on file.

#11110432July 10, 2018
AIR BAGS, UNKNOWN OR OTHER
"TAKADA RECALL" I AM WRITING BECAUSE MY TAKADA AIRBAGS HAVE BEEN UNDER RECALL FOR AN EXTENDED PERIOD OF TIME. EVERY SINGLE ATTEMPT (MULTIPLE ATTEMPTS) HAVE GONE UNRETURNED, DESPITE THE FACT THAT I HAVE CALLED 888-546-1750 ON MULTIPLE OCCASIONS! BECAUSE THIS RECALL AS THE POTENTIAL TO CAUSE EITHER INJURY OR DEATH, I WOULD THINK IT WOULD BE IN TAKADA, TOYOTA AND MY BEST INTEREST TO GET BACK TO ME. I AM VERY DISSATISFIED WITH THE RECALL AND VERY DISSATISFIED WITH HOW THE TOYOTA RECALL TEAM HAS NOT CONTACTED ME. THERE IS A SECOND RECALL ON THE DOORS FOR THE TOYOTA SIENNA. BECAUSE I CANNOT GET A HOLD OF THE RECALL TEAM, I CAN ALSO NOT SCHEDULE AN APPOINTMENT TO GET THIS RECALL ADDRESSED IN MY VEHICLE. THIS IS UNEXCUSABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110253July 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, VISIBILITY/WIPER
THE VSC AND TRACTION CONTROL SYSTEM AND SLIP INDICATOR WARNING LIGHTS COME ON AROUND CURVES JUST AS THE FRONT WHEELS GRAB. I HAVE TAKEN IT TO SEVERAL MECHANIC S AND TOYOTA DEALERSHIP AND THEY SAID NOTHING SHOWS UP ON THE DYNASTIC TEST MACHINE. SO, IT SEEMS TO ME THAT THIS IS HAZARDOUS SITUATION AND RECORDS SHOW I HOLD TOYOTA RESPONSIBLE FOR MY FAMILY'S SAFETY AND WELL-BEING. [XXXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110331July 9, 2018
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE AUTO BRAKE FEATURE ENGAGED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110354July 9, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
A/C SYSTEM HAS HAD PROBLEMS SINCE 2010, THEY REPLACED THE BELTS & TOLD ME IT WAS FINE UNTIL THE WARRANTY EXPIRED.I HAVE HAD RECALLS ON ALL THE DOORS, AIRBAGS &NAV SYSTEM REPLACED THREE TIMES, 2013 A/C WAS REPLACED, 2016 A/C REPLACED AGAIN, & A/C IS BEING REPLACED FOR A 3RD TIME ALONG WITH TWO OTHER RECALLS. TIRE WARNINGS ARE PERSISTENT. I'VE NEVER WORN OUT TIRES OR BRAKES BEFORE, EXCEPT WITH THIS VEHICLE AT A RATE OF EVERY 25,000 MILES. (4TIMES TD)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110189July 9, 2018
STRUCTURE:BODY
MY SLIDING DOORS OPEN WHENEVER AND SOMETIMES DO NOT CLOSE ALL THE WAY. WHEN THE SLIDING DOOR IS BETWEEN 6 AND 8 INCHES TO CLOSE IT WILL STOP AND OPEN ALL THE WAY. I HAVE BEEN TO BYERS TOYOTA 4 MAYBE 5 SEPARATE TIMES WITH THIS PROBLEM. BYERS SAYS THAT THE DOORS HAVE BEEN FIXED NUMEROUS TIMES. IT STILL DOES WHAT BYERS SAID THEY HAVE FIXED IT. PHONE NUMBER FOR BYERS 614-923-1101 ASKED FOR TARA IN SERVICE. MY NUMBER IS [XXXX]. THIS HAS HAPPENED EVEN WHEN IN MOTION. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109677July 5, 2018
STRUCTURE:BODY
BOTH SLIDING DOORS DO NOT CLOSE. HAVE TO PUSH HARD ON THE DOORS TO CLOSE. PROBLEM STARTED WITH BOTH DOORS AT THE SAME TIME, AND AFTER THE FACTORY RECALL WORK WAS COMPLETED SIX MONTHS AGO. DEALER WANTS TO CHARGE $862 TO FIX BOTH DOORS. TAIL GATE DOOR COMES CRASHING DOWN. SERIOUS INJURY HAZARD WHEN CHILDREN ARE CLOSE TO THE DOOR. DEALER WANTS TO CHARGE $490 TO FIX TAIL GATE DOOR. PROBLEM WITH TAIL DOOR STARTED THREE WEEKS AFTER SLIDING DOOR PROBLEM STARTED. FIELD COMPLAINT WITH TOYOTA. DOOR OPERATION IS A SIGNIFICANT SAFETY PROBLEM THAT TOYOTA SHOULD ADDRESS IMMEDIATELY. OPENING AND CLOSING DOORS ARE WITH THE VEHICLE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109765July 5, 2018
AIR BAGS
THE AIRBAG LIGHT IS FLASHING AT RANDOM INTERVAL BOTH STATIONARY OR IN MOTION. UNPLUGGING AND PLUGGING THE CONNECTORS MANY TIMES CAN SOMETIMES SOLVE THE PROBLEM FOR A FEW DAYS OR WEEKS. THE AIRBAG LAMP WOULD COME BACK. IT'S VERY UNSAFE FOR DRIVING WITH WHOLE FAMILY IN THE CAR. NEED A RECALL. THIS HAS HAPPENED FOR YEARS SINCE I OWNED THE CAR 6 YEARS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109515July 4, 2018
AIR BAGS, SEAT BELTS
WHILE WAITING IN TRAFFIC ON A COUNTY ROAD TO TURN LEFT, OUR SIENNA WAS HIT FROM BEHIND BY A CAR TRAVELING AT APPROXIMATELY 40 MPH. FRONT ROW SEATBELTS DID NOT ENGAGE, NOR DID FRONT AIRBAGS DEPLOY. OUR SIENNA HIT THE STOPPED VEHICLE IN FRONT OF US UPON IMPACT AS WELL. ONLY RIGHT SIDE CURTAIN AIRBAGS DEPLOYED AND MIDDLE ROW SEATBELTS RESTRAIN. THIS RESULTED IN MULTIPLE INJURIES TO THE FRONT ROW PASSENGERS, INCLUDING A SEVERE CONCUSSION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11109517July 4, 2018
UNKNOWN OR OTHER
OUTER DOOR HANDLES ON DOORS OF SIENNA ARE EXTREMELY BRITTLE AND BREAK EASILY EVEN WITH NORMAL EVERYDAY GENTLE USE. OF THE 4 MAIN DOORS ON MY TOYOTA SIENNA, 3 OF THEM NOW HAVE BROKEN OUSISE HANDLES CAUSING THE DOORS NOT TO BE ACCESSIBLE & OPENED FROM THE OUTSIDE. THIS HAS NOW AFFECTED BOTH SLIDING DOORS AND MY PASSENGER FRONT DOOR. MY PASSENGER SLIDING DOOR IS NOT EVEN ABLE TO BE OPENED FROM THE INSIDE SINCE THE OUTER HANDLE BROKE OFF COMPLETELY. THIS POSES A MAJOR SAFETY ISSUE AS DOORS ARE NOT ABLE TO BE OPENED FROM THE OUTSIDE IN CASE OF AN ACCIDENT OR EMERGENCY. ADDITIONALLY THE FACT THAT THE PASSENGER SLIDING DOOR CAN NOT EVEN BE OPENED FROM THE INSIDE CAUSES EVEN MORE OF A SAFETY ISSUE. UPON REVIEWING OTHER CONSUMERS WHO OWN THIS SAME VEHICLE I HAVE FOUND IT ALARMING THAT WELL OVER 50% OF THEM HAVE COMPLAINTS DUE TO THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109535July 4, 2018
ELECTRICAL SYSTEM, SEATS, EXTERIOR LIGHTING
ELECTRICAL FIRE INSIDE PARKED VAN OCCURRED OVERNIGHT AND BURNED DRIVER AND PASSENGER FRONT SEATS, DASH, AND ALL AIR VENTS AND ALL PLASTIC COMPONENT LOCATED NEAR ALL VENTS. VAN WAS PARKED ON STREET IN FRONT OF MY HOUSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11105014July 1, 2018
STRUCTURE:BODY, ENGINE
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MILES PER HOUR. MY 'CHECK ALL WHEEL DRIVE SYSTEM' WARNING ALARM CAME ON SHORTLY FOLLOWED BY THE: CHECK ENGINE, BATTERY ALARM, COLLISION BREAKING SYSTEM, ETC. I'M CERTAIN THERE WERE MORE ALERTS GOING OFF; HOWEVER I WAS TRYING TO STEER A CAR, THAT HAD LOST POWER OFF THE ROADWAY. I WAS ABLE TO GET THE CAR SAFELY ONTO THE SHOULDER WHERE I ATTEMPTED TO TURN OFF THE VEHICLE. I COULDN'T TURN THE CAR OFF UNTIL I REALIZED I NEEDED THE CAR TO BE IN PARK. AFTER I TURNED THE CAR OFF I NOTICED BLACK SMOKE COMING FROM THE ENGINE AND COULD SMELL SOMETHING BURNING. I OPENED THE DOOR & GOT MY THREE YEAR OLD SON OUT OF THE CAR & NOTICED MORE BLACK SMOKE. I QUICKLY DISTANCED MYSELF FROM THE VEHICLE & NOTICED FIRE COMING FROM THE ENGINE. I CALLED 911 BUT THE CAR WAS ENGULFED IN FLAMES WITHIN MINUTES. THE FIRE DEPARTMENT RESPONDED WITHIN 5 MINUTES & WERE ABLE TO EXTINGUISH THE FIRE. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11104672June 29, 2018
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
RECENTLY, AT APPROXIMATELY 80,000 MILES, THE UPPER HINGE OF THE FUEL FILLER DOOR (THE DOOR COVERING THE GAS TANK ACCESS) FAILED. THIS APPEARS TO HAVE BEEN CAUSED BY PRESSURE EXERTED ON THE DOOR BY THE SAFETY SWITCH GOVERNING THE DRIVER SIDE SLIDING PASSENGER DOOR. THIS IS A KNOWN ISSUE, DOCUMENTED HERE: HTTP://WWW.SIENNACHAT.COM/FORUM/67-PROBLEMS-MAINTENANCE-REPAIR-GEN-3/19274-FUEL-FILLER-DOOR-HINGE-BROKE-ANYONE-ELSE-HAVE-HAPPEN.HTML#. I BROUGHT MY VAN TO MY LOCAL DEALER REPAIR FACILITY, NOVATO TOYOTA, AT APPROXIMATELY 81,000 MILES AND WAS TOLD THAT THE COST TO REPAIR WOULD BE AROUND $380. I WAS TOLD THAT NEITHER TOYOTA NOR THE COMPANY PROVIDING MY EXTENDED WARRANTY WOULD COVER IT. IN ADDITION TO BEING CAUSED BY A MECHANICAL DESIGN DEFECT THAT COULD NOT HAVE BEEN FORESEEN, IT CAUSES A SAFETY ISSUE, AS IT WILL PREVENT OPENING OF THE REAR PASSENGER DOOR WHEN THE SWITCH IS ACTIVATED. PHOTO ATTACHED IS NOT MY VEHICLE, BUT A PHOTO FOUND ONLINE OF THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104175June 27, 2018
AIR BAGS, ENGINE, SEAT BELTS
TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION REPRESENTATIVES, THIS E-MAIL IS SENT REGARDING MY ALERT TO THE DANGER AND SAFETY CONCERNS TO CITIZENS REGARDING THE USED CAR SALES AT HONDA OF FORT MYERS, FLORIDA. DUE TO A "2006 TOYOTA SIENNA" IN FORT MYERS, FLORIDA, THAT WAS SOLD AS IN VERY GOOD TO EXCELLENT MECHANICAL CONDITION AND FREE OF DEFECTS. IT IS BEEN RECENTLY DISCOVERED THAT A MAJOR FRONT END ACCIDENT OCCURRED ON 11/16/206 IN FLORIDA. THE IMPACT SEVERITY CAUSED FUNCTIONALITY CONCERNS AND DEFECTS TO THE AIRBAGS, AIRBAG SENSOR, AND SEAT BELTS WHICH WERE NEVER REPAIRED PROPERLY FROM THIS ACCIDENT AND LEFT DAMAGED AND DEFECTIVE. SADLY, THE CARFAX HISTORY HAD ONLY BEGUN REPORTING THIS DATA ON 10/31/2011. THE OWNERS OR USED CAR DEALERSHIP NEGLECTED TO DISCLOSE THIS FACTS AND OTHER SEVERE DEFECTS, RECALLS, AND DAMAGES THAT OCCURRED TO THE ENGINE. THE INTERNAL DAMAGES AND SAFETY FEATURES WERE DISCOVERED THROUGH LEGITIMATE DIAGNOSTIC BY TOYOTA. PLEASE HELP ME TO RECOVER AND OBTAIN THE POLICE REPORT OR RECORD HELD BY LAW ENFORCEMENT REGARDING THE MAJOR ACCIDENT INCIDENT ON THIS VEHICLE THAT OCCURRED ON NOVEMBER 16, 2006, IN FLORIDA. THIS VEHICLE MAY HAVE BEEN A SALVAGE /RE-TITLED BUT NEVER APPROPRIATELY AND PROPERLY REPAIRED FOR CITIZENS USE ON THE ROADS AND HIGHWAYS. CARFAX HAS PROVIDED NO RESPONSE TO MY E-MAIL TO ME BUT CARFAX BEGAN REPORTING THIS INFORMATION ON OCTOBER 31, 2011. IN ADDITION, THE VIN # HAS APPEARED IN REPORTS AS AN XLE OR AS A LIMITED MODEL DESIGN WHICH IMPLIES DECEPTION, USED CAR DEALERSHIP FRAUD, OR MISUSE OF THE VIN # REGARDING DOING THE NECESSARY, REQUIRED, AND CORRECT REPAIRS TO MAKE THE VEHICLE SAFE TO DRIVE AND PERFORM SAFETY RECALLS NOTICES VIA CERTIFIED MAIL SENT ON THIS VEHICLE TO THE OWNER OR USED CAR DEALERSHIP AT HONDA OF FORT MYERS. YOUR COOPERATION IS GREATLY APPRECIATED. I LOOK FORWARD TO HEARING FROM YOU.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11104018June 26, 2018
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNED A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO DEACTIVATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT IMPACT COLLISION. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED A SEVERE HEAD INJURY, THE FRONT SEAT PASSENGER SUSTAINED A BROKEN NOSE AND CRACKED RIBS, AND THE REAR SEAT PASSENGER SUSTAINED MINOR INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11104083June 26, 2018
STRUCTURE:BODY
BOTH AUTOMATIC SIDE DOORS BROKE AT 120,000 MILES. DOORS ARE UNSAFE AND OPENED ON THEIR OWN WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH WITH GRANDSON IN BACKSEAT. NOW THAT THE AUTOMATIC DOOR FUNCTION IS BROKE ON BOTH DOORS THEY BOTH WON'T CLOSE COMPLETELY ANYMORE AND DON'T LATCH COMPLETELY. THEY ARE UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104116June 26, 2018
UNKNOWN OR OTHER
WE PURCHASED THE SIENNA NEW OFF THE LOT IN 2015, AND HAVE HAD TO REPLACE THE WINDSHIELD 5 TIMES DUE TO CRACKS, AND IT'S ALREADY CRACKED AGAIN. SOMETIMES IT CRACKED DUE TO PEBBLES OR ROCKS HITTING IT, BUT OTHER TIMES IT JUST CRACKED SPONTANEOUSLY. ONCE IT CRACKED OUT OF NOWHERE, AND ANOTHER TIME IT WAS WHEN WE SPRAYED IT WITH LOW-PRESSURE WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104141June 26, 2018
UNKNOWN OR OTHER
THE TRACTION CONTROL SYSTEM IS OFTEN TRIGGERING WHILE DRIVING AND TURNING AT FREEWAY SPEEDS. IT PRESENTS A HUGE RISK OF LOSING CONTROL EVERY TIME. MANY PEOPLE WITH TOYOTA SIENNA VANS ARE EXPERIENCING THIS SAME ISSUE AS I'VE SEEN ON VARIOUS WEBSITE FORUMS. THERE SHOULD BE A RECALL FOR THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103764June 25, 2018
POWER TRAIN
THE GEAR SHIFT LEVER ON OUR 2005 TOYOTA SIENNA BECAME LOOSE AND WOBBLY. THE VEHICLE WAS IN PARK AND MY WIFE SHIFTED INTO REVERSE. SHE HEARD A NOISE LIKE SOMETHING HAD BROKEN AND FALLEN TO THE FLOOR BEHIND THE GEAR SHIFT LEVER. THE LEVER WAS LOOSE AND WOBBLY AFTER THAT. THE DEALER SAID THERE WAS NO RECALL FOR OUR PARTICULAR SIENNA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103648June 24, 2018
STRUCTURE:BODY
WHILE DRIVING ON THE HIGHWAY ON THE LEFT PASSENGER DOOR WAS BEEPING. AFTER PULLING OVER RE-OPENING AND CLOSING THE DOOR THE BEEPING STOPPED. ALSO THE PAINT IS PEELING OFF BELOW ALL WINDOWS AND ON THE ROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102943June 21, 2018
UNKNOWN OR OTHER
POWER SLIDING PASSENGER DOOR CABLE RUSTED APART, THEREFORE MAKING THE DOOR COMPLETELY UNFUNCTIONING. IT CANNOT BE USED MANUALLY EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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