Toyota Sienna Complaints

9,048 consumer complaints on file.

#10279786August 8, 2009
STRUCTURE:BODY:DOOR
POWER SLIDING DOOR WILL NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279720August 7, 2009
STRUCTURE, STRUCTURE:BODY
INITIAL NOTE: THIS IS A DANGEROUS DEFECT. TOYOTA SHOULD BE ORDERED TO RECALL THIS VEHICLE TO FIX THIS PROBLEM. WE HAVE A 2004 SIENNA LE, WITH ABOUT 70,000 MILES ON IT. A FEW WEEKS AGO, WE NOTICED SOME DIFFICULTY WITH THE PASSENGER SIDE POWER DOOR. THE PROBLEMS BEGAN WITH THE DOOR NOT OPENING WHEN WE USED THE REMOTE CONTROL OR THE BUTTON IN THE FRONT OF THE CAR. THE DOOR SEEMED TO FUNCTION NORMALLY WHEN PULLING THE HANDLE, SO WE THOUGHT THE PROBLEM WAS LIMITED TO THE REMOTE CONTROLS. WHEN WE WERE AWAY AT A CAMPING TRIP FROM JULY 24 - 26, I NOTICED THE PROBLEM HAD STARTED TO AFFECT THE HANDLE AS WELL. THE DOOR WOULD HESITATE, BUT WOULD OPEN NORMALLY IF I PULLED IT A SECOND TIME. WHEN WE RETURNED HOME, AFTER MY FAMILY EXITED THE VEHICLE, I TRIED TO OPEN THE DOOR TO UNLOAD THE CAR. IT DID NOT OPEN, SO I PULLED THE HANDLE A SECOND TIME. THE DOOR BEGAN TO OPEN. I THEN HEARD A "POP" AS THE REAR SIDE WINDOW, NEXT TO THE THIRD ROW OF SEATS, SHATTERED. THERE WAS A PLASTIC STRIP LYING ON THE DRIVEWAY ALONG WITH SHATTERED GLASS. SHATTERED GLASS COVERED THE INTERIOR AS WELL. THE DOOR WAS HANGING DOWN SLIGHTLY. THE INTERNAL "WHEELS" FOR THE DOOR HAD COME OFF THEIR TRACK; THE INTERNAL CABLES WERE FRAYED. I COULD NOT CLOSE THE DOOR COMPLETELY. WE FOUND NUMEROUS COMPLAINTS ABOUT THIS DOOR MALFUNCTIONING ON 2004 SIENNAS. WE REPORTED OUR PROBLEM TO TOYOTA, REFERRING TO THE OTHER COMPLAINTS, BUT TOYOTA HAS DONE NOTHING. WE ARE THANKFUL THAT OUR CHILDREN WERE NOT IN THE CAR WHEN THIS HAPPENED, AS THEY COULD HAVE BEEN SEVERELY INJURED! WE ARE ALSO THANKFUL THAT THIS DID NOT HAPPEN WHILE WE WERE AWAY ON OUR CAMPING TRIP, AS WE WERE AT A REMOTE LOCATION WITH NO MECHANICS FOR MANY, MANY MILES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279445August 5, 2009
EQUIPMENT
I HAVE A 2004 TOYOTA SIENNA THAT HAS MANUAL SLIDING REAR DOORS. I HAVE REPLACED THE HANDLES ON BOTH DOORS WITHIN THE LAST 6 MONTHS. THE LATEST ONE I REPLACED WAS THE REAR PASSENGER SIDE DOOR. THE APPARENT REASON FOR THESE BREAKING OFF IS THE FACT THAT THE DOORS ARE JAMMING AND IT IS EXTREMELY DIFFICULT TO OPEN THE DOOR. EVEN THOUGH I HAVE REPLACED THE REAR PASSENGER HANDLE, IT STILL WILL NOT OPEN FROM THE INSIDE OR OUTSIDE...IT DOES OPEN ON "OCCASION" BUT IT IS FINICKY.. I HAVE GONE ON LINE AND NOTICED THOUSANDS OF OTHER TOYOTA SIENNA OWNERS ARE EXPERIENCING IDENTICAL PROBLEMS WHICH LEADS ME TO FEEL STRONGLY THAT THIS SHOULD BE A "RECALL" ISSUE THAT SHOULD BE COVERED BY TOYOTA!! I HAVE 2 SMALL CHILDREN THAT TRAVEL IN THIS VEHICLE AND THIS COULD BE A LIFE THREATENING ISSUE, GOD FORBID! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279379August 4, 2009
POWER TRAIN:DRIVELINE
2008 TOYOTA SIENNA 3.5 V6 HAS HAD PISTON SLAP SINCE NEW. TOYOTA KNOWS THAT THERE IS A FLAW IN ALL OF THESE ENGINES BUT BECAUSE THERE HAVE BEEN NO FAILURES AND FEW COMPLAINTS , THEY ARE CHOOSING TO DO NOTHING ABOUT IT. I LIKE ENGINES AND I KNOW THAT WHERE THERE IS NOISE THERE IS EXCESSIVE WEAR AND POTENTIAL FUTURE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279384August 4, 2009
LATCHES/LOCKS/LINKAGES
MY 98 SIENNA XLE HAS HAD INTERMITTENT PROBLEMS WITH THE (MANUAL) SLIDING DOORS NOT OPENING WITHOUT AND ADULT PULLING OUTSIDE. THEN MYSTERIOUSLY THE PROBLEM GOES AWAY. TODAY MY WIFE AND KIDS WERE ABOUT TOWN AND COULDN'T GET THE DRIVER'S SIDE SLIDING DOOR TO CLOSE. THE LOCKING MECHANISM IS LOCKED IN THE CLOSED POSITION. SHE HAD TO DRIVE HOME IN TRAFFIC HOLDING A BUNGEE CORD TO KEEP THE DOOR MOSTLY CLOSED WHILE THE KIDS WERE IN THE VERY BACK SEAT. I WORKED ON IT FOR A WHILE WHEN I GOT HOME BUT THERE ISN'T A WAY TO GET THE MECHANISM TO OPEN. IT WILL ROTATE FURTHER BACK (DOWNWARD, AWAY FROM THE LATCH LOOP), BUT NOTHING MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279171August 3, 2009
AIR BAGS:FRONTAL
1998 TOYOTA SIENNA MINI VAN. INVOLVED IN A VEHICLE ACCIDENT WHERE THE MINI VAN RAN INTO ANOTHER VEHICLE. THE ACTUAL COLLISION OCCURRED AFTER THE BRAKES WERE FULLY APPLIED WHEN IT HIT THE VEHICLE IN FRONT. THERE WAS SIGNIFICANT DAMAGE TO THE SIENNA, SO MUCH SO THAT THE RADIATOR WAS DAMAGED AND LEAKING. THE PROBLEM WAS THAT NEITHER THE DRIVERS OR PASSENGER SIDE AIRBAG DID NOT DEPLOY. THERE WAS APPROXIMATELY 120,000 MILES ON THE VEHICLE AND ALL MECHANICAL WORK HAD BEEN DONE BY THE DEALER OR OTHER CERTIFIED MECHANIC. SEAT BELTS WERE IN USE AND DID WORK PROPERLY. A CHILD SAFETY SEAT WAS IN USE IN THE SECOND ROW SEAT AND IT ALSO WORKED PROPERLY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10279033August 1, 2009
LATCHES/LOCKS/LINKAGES
THE RIGHT REAR ELECTRIC SLIDING DOOR STOPPED WORKING. IT WAS DIFFICULT TO OPEN. I TOOK IT TO THE DEALER AND THEY ADVISED ME THAT THE CABLE HAD BROKEN. ABOUT TWO WEEKS AFTER I TOOK IT TO THE DEALER, THE DOOR JAMMED COMPLETELY AND YOU COULD NOT EVEN OPEN IT MANUALLY. THIS PRESENTS A HAZARD IF THERE IS A FIRE IN THE VAN OR AN ACCIDENT THAT REQUIRES A PASSENGER TO EXIT QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278954July 31, 2009
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HAS NOT BEEN ABLE TO USE THE DOOR LOCKS IN HER VEHICLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. RECENTLY, WHILE ATTEMPTING TO STOP THE VEHICLE, THE REAR PASSENGER SIDE DOOR OPENED. IN ADDITION, THE BATTERY FAILED AND WAS REPLACED TWICE BY THE DEALER. THE FAILURE WAS NOT CORRECTED AND THE DEALER STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE BATTERY HERSELF WITH A HEAVY DUTY BATTERY. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE DOOR MOTOR FAILED, AND THAT THE DOOR WAS AN INCH OFF THE DOOR TRACK. THE ESTIMATED COST OF REPAIR WAS $1,800. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278757July 30, 2009
LATCHES/LOCKS/LINKAGES
DRIVER SIDE SLIDING DOOR STUCK CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278638July 29, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A/C COMPRESSOR FAILURE ON 2005 TOYOTA SIENNA LE MINIVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278635July 29, 2009
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE PASSENGER SIDE DOOR WITH THE DOOR HANDLE, THE CONTACT NOTICED THAT THE CABLE UNDER THE REAR WINDOW SNAPPED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CENTRAL HINGE NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278688July 29, 2009
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE POWER SLIDING DOOR FAILED. THE DEALER STATED THAT THE ENTIRE MOTOR ASSEMBLY FOR THE DOOR NEEDED TO BE REPLACED AT THE COST OF $1,000. THERE WERE NO RECALLS FOR THIS COMPONENT. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278513July 28, 2009
UNKNOWN OR OTHER
MY 2005 TOYOTA SIENNA AUTOMATIC DOORS WON'T OPEN. THE WIRE CONNECTING IT TO THE MOTOR IS JAMMED AND ALTHOUGH I CAN HEAR THE ELECTRICAL PART TRYING TO OPEN IT, TOYOTA CLAIMS I NEED A COMPLETELY NEW MOTOR TO OPEN MY DOOR. $1300. YIKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276608July 27, 2009
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ENGINE AND ENGINE COOLING
2000 TOYOTA SIENNA HAS AN ON/OFF ENGINE LIGHT PROBLEM. *NJ CONSUMER IS ADDING INFORMATION. *NJ 7/24/09 THE CONSUMER WAS TOLD THE IGNITION COIL NEEDED TO BE REPLACED, BUT AFTER IT WAS REPLACED, THE ENGINE LIGHT CAME BACK ON. THE SPARK PLUGS AND WIRES WERE CHANGED BUT TO NO AVAIL. THE CONSUMER STATED THE VEHICLE RUNS POORLY AND IT ALSO STALLS. THE CONSUMER DISCOVERED A WEBSITE WHERE OTHER YEARS OF THE TOYOTA SIENNA WERE RECALLED FOR THE SAME PROBLEM. RECALL 98E035000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278409July 27, 2009
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT AND A CHILD OPENED THE FRONT DRIVER'S SIDE DOOR FROM THE EXTERIOR OF THE VEHICLE. SUDDENLY, THE DOOR CLOSED ABRUPTLY. THE CHILD WAS STRUCK WHILE IN THE PATHWAY OF THE DOOR, BUT WAS NOT INJURED. THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE DOOR PRIOR TO THE FAILURE ON SEVERAL OCCASIONS. WHENEVER THE FRONT DRIVER'S SIDE DOOR WAS ACCESSED, THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY PROVIDED A REFERRAL TO AN AUTO BODY SHOP FOR REPAIR. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO FAILED WELDS. THE CONTACT WAS ADVISED TO REPLACE THE DRIVER'S SIDE DOOR AT THE ESTIMATED COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278321July 26, 2009
SERVICE BRAKES, HYDRAULIC
1999 TOYOTA SIENNA 56000 MILES ,, WE WERE DRIVING AT 60 MPH ON I 294 SOUTH AND THE BRAKES COMPLETELY FAILED ,,,MY WIFE KEPT PUMPING THEM AND LOST CONTROL , WE HIT THE MEDIAN AND THE CAR ROLLED OVER THRICE AND ENDED UP STOPPING ON THE ROOF ,, ME, WIFE AND TWO KIDS WERE SAFE BY THE WILL OF GOD ,, ALL INSEAT BELTS ,,HAD GOTTEN OIL CHANGE ,ROUTINE MAINTENANCE 13 DAYS AGO ,, STILL HAVE THE RECEIPT FROM JIFFY LUBE THAT SAYS BRAKE FLUID OKAY ,,, WE ARE SCARED TO DRIVE ANY CAR NOW. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10278340July 26, 2009
STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOOR ON 2003 TOYOTA SIENNA FAILURE (PASSENGER SIDE). THE DOOR STARTED TO HAVE PROBLEMS CLOSING COMPLETELY. THE DOOR WOULD SENSE RESISTANCE AND OPEN, WHEN NO RESISTANCE WAS PRESENT DURING THE CLOSURE PROCESS. WITHIN 30 DAYS THE DOOR NO LONGER MOVES AND IS PROVING A HAZARD TO ATTEMPT CLOSURE. THERE IS NO TRUE MANUAL OVERRIDE TO OPENING OR CLOSING THE DOOR AS THE SENSORS KICK-IN. WHEN THE DOOR IS EVENTUALLY CLOSED THE DOOR RATTLES WHILE DRIVING AND WE ARE NOT SURE IF THE DOOR IS REALLY SAFE. TOYOTA OFFERS TO REPLACE ALL THE PARTS AND THE DOOR MOTOR FOR OVER $1800.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278279July 25, 2009
LATCHES/LOCKS/LINKAGES
TOYOTA SIENNA, 2006, SLIDING DOORS DO NOT OPEN FROM THE INSIDE. THIS PROBLEM STARTED ABOUT 2 YEARS AGO AND HAS GOTTEN PROGRESSIVELY WORSE. NOW THE DOORS NEVER CAN BE OPENED FROM THE INSIDE. THESE DOORS ARE THE MANUAL TYPE (NOT POWER). THIS VAN WAS PURCHASED NEW IN APRIL 2006. IT HAS 62,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278154July 24, 2009
STRUCTURE:BODY:DOOR
I OWN A TOYOTA SIENNA 06. THE AUTOMATIC SLIDING DOOR WILL NOT SHUT. THEY TELL ME IT WILL BE OVER 1200.00 DOLLARS TO FIX IT. IF I WANT IT CONVERTED TO A MANUAL DOOR THEN IT WILL COST 600.00 DOLLARS OR MORE. WHY DID I PAY FOR AUTOMATIC DOORS IF THEY ARE GOING TO BREAK IN LESS THEN 4 YEARS? PLEASE MAKE THEM RECALL THE DOOR MOTOR AND MAKE THEM FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278056July 23, 2009
STRUCTURE:BODY:DOOR
WHILE ATTEMPTING TO OPEN THE POWER SIDE DOOR, THE CABLE TO OPEN IT SNAPPED CAUSING THE DOOR TO NOT OPEN. THIS RENDERS THE POWER DOOR INOPERABLE. TOYOTA HAS A SERVICE NOTICE ON THIS BUT THE COST TO FIX IT ACCORDING TO TOYOTA IS $850. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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