Toyota Sienna Complaints

9,048 consumer complaints on file.

#10809299December 9, 2015
UNKNOWN OR OTHER
BOUGHT 4 NEW GOODYEAR VIVA 2 TIRES IN 2014 AT WALMART IN HAINES CITY, FLORIDA JUST HAD MY 2ND BLOWOUT DUE TO SIDEWALL SEPARATION AT 55 MPH. BALANCED TIRES AND CHECK PRESSURES ALWAYS. FAULTY PRODUCT - WALMART NOT WILLING TO WARRANTY SAID IT'S A MANUFACTURERS PROBLEM. PLEASE INVESTIGATE THIS TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808742December 7, 2015
STRUCTURE:BODY
PASSENGER SIDE REAR POWER SLIDING DOOR STOPPED WORKING. DOOR MUST NOW BE OPENED MANUALLY CREATING A HAZARD FOR MY CHILDREN WHEN EXITING/ENTERING IN A BUSY AREA. THIS IS A WELL DOCUMENTED PROBLEM WITH THE SIENNA AND PRIOR MODEL YEARS HAVE BEEN COVERED FOR REPAIR OF THIS DEFECT UNDER A TSB BUT THEY REFUSE TO COVER THE 2010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808386December 4, 2015
STRUCTURE:BODY
THE DRIVER DOOR WELDS HAVE BROKEN, WHICH CAUSES THE DOOR TO BE DIFFICULT TO OPEN AND CLOSE. RESEARCH ON THE MATTER REVEALED EVENTUALLY THE ENTIRE DOOR CHECK MOUNTING PANEL CAN FAIL, CAUSING THE DOOR TO CLOSE UNEXPECTEDLY AND BECOME A SAFETY ISSUE. I CALLED TOYOTA'S CONSUMER AFFAIRS DEPARTMENT, AND THEY REFUSED TO TAKE ANY CORRECTIVE ACTION. TOYOTA WAS AWARE OF THIS PROBLEM YEARS AGO, WHICH WAS DOCUMENTED IN THEIR OWN TSB #NV003-07. AS A SENIOR CITIZEN, I AM AFRAID I WILL BE INJURED BY THIS DEFECT, WHICH IS BECOMING WORSE AS TIME PROGRESSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808229December 3, 2015
UNKNOWN OR OTHER
MY VAN CAME EQUIPPED WITH BRIDGESTONE P235/55RF18 TIRES. I HAD TO REPLACE THEM AT 26,000 MILES. THE EDGES WERE ALMOST WORN THROUGH. I NEVER HAD A RADIAL TIRE GO BAD WITH THAT LOW MILEAGE. BRIDGESTONE AND FIRESTONE OFFERED NO HELP. ON LINE LOTS OF PEOPLE ARE UNHAPPY. BRIDGESTONE SAID THEY WERE MADE TO FACTORY SPECS. THE LOCAL FIRESTONE DEALER TOLD WE THEY WERE NOT GOOD TIES. I REPLACED THEM WITH SAME TIRE. NO SPARE WITHOUT A RUN FLAT IS A SAFETY IS I COULD NOT FIND ANOTHER RUN FLAT TO FIT. THE VAN DOES NOT HAVE A SPARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808299December 3, 2015
STRUCTURE:BODY
2004 TOYOTA SIENNA XLE LIMITED: THE REAR DOOR/HATCH CLOSES RANDOMLY AFTER OPENING. THE METHOD OF OPENING DOES NOT SEEM TO MAKE A DIFFERENCE WHETHER BY REMOTE OR INTERIOR DOOR CONTROLS. THREE TIMES NOW I WAS NEARLY CRUSHED IN THE DOOR, BARELY ESCAPING IN TIME. IT IS BEYOND REASON WHY THIS HAS NOT BEEN ADDRESSED ALREADY AS IT IS CLEARLY AN ISSUE THAT HAS OR WILL CAUSE BODILY HARM AND NOT A NEW ISSUE. A WELL DOCUMENTED DEFECT THAT IS NOT ADDRESSED...WOW. THE VEHICLE WAS PARKED WHEN THE INCIDENCE(S) OCCURRED. WHOEVER HAS THE AUTHORITY PLEASE PUT THIS ITEM ON RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807993December 2, 2015
ELECTRICAL SYSTEM, SEATS
THIS HAS NOW OCCURRED TWICE AND HAS BEEN REPAIRED MULTIPLE TIMES. THE 1ST TIME HAPPENED A FEW WEEKS AFTER BEING PURCHASED. I WAS TRAVELING APPROX 45-50MPH, BEGAN BREAKING FOR A YELLOW LIGHT WHEN SUDDENLY THE WOMAN IN FRONT OF ME STOPPED SHORT OF THE LIGHT. TO AVOID HITTING HER I HAD TO BREAK FIRM BUT NOT SLAMMING ON THE BREAKS. I STOPPED ABOUT A CAR LENGTH SHORT OF HER AND THEN FELT AN IMPACT. I ASSUMED I HAD BEEN HIT FROM BEHIND BY ANOTHER DRIVER BUT THERE WAS NO CAR THERE. I PULLED INTO A MALL JUST AHEAD AND LOOKED BEHIND THE DRIVERS SEAT TO FIND THE 2ND ROW SEAT, WHERE 10 MINUTES BEFORE MY DAUGHTER HAD BEEN SITTING, HAD COLLAPSED FORWARD, SLID ON THE RAILS AND SLAMMED INTO THE DRIVERS SEAT. THE SEAT WAS LOCKED AND UNABLE TO BE MOVED IN IT'S COLLAPSED POSITION. I SUFFERED EXTREME WHIP LASH AND BACK PAIN. SINCE I WAS IN-ROUTE TO TOYOTA FOR MORE PROBLEMS I WENT TO THE DEALER WHO MOVED THE SEAT BACK AND CLAIMED "MY DAUGHTER MUST HAVE PLAYED WITH IT" AFTER GOING TO A NEW DEALERSHIP AND MONTHS OF TESTING AND BACK AND FORTH TOYOTA REPLICATED THE PROBLEM AND SAID THE RAILS NEEDED TO BE REPLACED BUT NOT THE SEAT. THEY ALSO HAD ME SIGN OFF THAT THEY COULD INSPECT THE PARTS AND TELL ME WHY IT FAILED. THIS NEVER HAPPENED. TWO WEEKS AGO I WAS SLOWING ON A STEEP TWISTING DIRT ROAD TO STOP BEFORE TURNING ON A BRIDGE AND HEAR A SOUND LIKE GOING UP A ROLLER COASTER. CLICK CLICK CLICK. I BRACED BC I KNEW WHAT WAS HAPPENING AND AGAIN MY DAUGHTERS SEAT SLAMMED INTO MINE. THIS TIME NOT ONLY DID THE RAILS FAIL TO STOP THE SEAT BUT IT AGAIN COLLAPSED FORWARD AND THIS TIME THE FOOT REST ALSO UNLOCKED AND LODGED UNDER MY SEAT. LUCKILY I DID NOT HAVE MY DAUGHTER IN THE VAN THIS TIME EITHER. 2.5 YEARS OF REPEATED UNSUCCESSFUL REPAIRS TO VARIOUS PARTS (MOON ROOF 8+)(RADIO/GPS 5+)(SQUEAKING/RATTLING REAR SEATS 5+) LIABILITY REPORT FILED (4TH) WILL CONTACT A LAWYER THIS TIME.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10808013December 2, 2015
STRUCTURE:BODY
THE VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT. I HAD LIFTED THE TALIGATE WITH THE POWER LIFTER. AS MY WIFE WAS BENDING INTO THE CARGO AREA TO GET TOTE BAGS, THE DOOR CAME DOWN ON HER. SHE JUMPED ASIDE. THE DOOR CONTINUED TO COME DOWN. THIS HAPPENED AGAIN IN THE MANUAL MODE. WE TOOK THE VAN TO THE DEALER. THEY "VERIFIED CUSTOMER'S CONCERN." BECAUSE THESE STRUTS HAVE BEEN THE SUBJECT OF A RECALL OR EXTENDED WARRANTY AND BECAUSE THIS IS A SAFETY ISSUE, I CONTENDED THAT TOYOTA SHOULD PAY FOR THE REPAIR/REPLACEMENT, ALTHOUGH THE WARRANTY HAD EXPIRED. WE DID NOT GO FORWARD WITH THE WORK. THE DEALER REFERRED ME TO CORPORATE, WHERE I HAD ALREADY ESTABLISHED A CASE. I HAVE TALKED AGAIN WITH CORPORATE. THE CASE IS UNDER REVIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808089December 2, 2015
STRUCTURE:BODY
THE POWER SLIDING DOORS MECHANISM BROKE AND I WAS AVAILABLE TO OPEN THE DOOR, WAS PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807104November 26, 2015
SERVICE BRAKES
2005 SIENNA ANTI SKID ACTIVATES WITHOUT PROVOCATION, SIMILAR TO MANY OTHER COMPLAINTS, SKID VSC COMES ON FOR NO REASON, PUTTING ON BRAKES UNCONTROLLABLY. HAPPENED ON FREEWAY IN RAIN AND ALMOST LOST CONTROL. SEE THE WEBSITES AND DEALER COMPLAINTS. SOMEONE IS GOING TO GET KILLED HERE. DO SOMETHING! INTERMITTENT AND VERY DANGEROUS CAN CAUSE OUT OF CONTROL SKIDDING AND HAPPENS WITHOUT WARNING IN WET OR DRY CONDITIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807109November 26, 2015
POWER TRAIN
ON 11/12/15, THE RADIATOR BODY AROUND THE LOWER TRANSMISSION OIL LINE FITTING ON THE RADIATOR CRACKED, ALLOWING THE FITTING TO BREAK AWAY FROM THE RADIATOR. THIS CAUSED ALMOST ALL OF THE TRANSMISSION OIL TO BE PUMPED INTO THE RIGHT SIDE OF THE ENGINE COMPARTMENT. THE VEHICLE WAS BEING DRIVEN IN HEAVY RAIN ON RAIN SOAKED ROADS AT 55MPH ON SECONDARY ROADS WHEN SMOKE WAS OBSERVED. WHEN THE VEHICLE WAS STOPPED HEAVY SMOKE WAS COMING FROM UNDER THE HOOD AND BOTTOM OF VEHICLE, BUT NO FIRE STARTED. NO OIL LEAK WAS OBSERVED BEFORE THE INCIDENT (NO OIL ON GARAGE FLOOR). LEAK HAPPENED SUDDENLY AFTER APPROXIMATELY 3 MILES OF DRIVING. THE VEHICLE ODOMETER READING WAS 95,510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806496November 24, 2015
ELECTRICAL SYSTEM
RUBBER ON REAR HATCH HANDLE HAS BECOME SOFT AND PLIABLE. THIS STARTED IN 2013 AND WHILE BEING AN INCONVENIENCE BECAUSE THE RUBBER BLACKENED YOUR FINGERS CAUSED NO DANGER. YESTERDAY MORNING IT WAS 31 DEGREES IN ATLANTA AND WHEN I TRIED TO OPEN THE REAR HATCH THE RUBBER WAS HARD AND WOULD NOT OPEN THE HATCH. THIS COULD BE A SERIOUS PROBLEM IF IN COLD WEATHER THE VEHICLE WAS IN AN ACCIDENT AND THE ONLY ACCESS TO THE PASSENGER COMPARTMENT WAS THROUGH THE REAR HATCH. TOYOTA SHOULD RECALL OR AT THEIR EXPENSE REPAIR THE VEHICLES WITH DEFECTIVE HANDLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806503November 24, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE CLOSED INDEPENDENTLY. AS A RESULT, THERE WERE THREE INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10795130November 20, 2015
STRUCTURE:BODY
VEHICLE PURCHASED MAY 2015. AFTER A VERY DRY SUMMER AND SUBSEQUENT RECENT RAINSTORMS, WHEN WE ENTERED THE VEHICLE WE NOTICED WATER POURING FROM THE B PILLARS WHERE THE SEAT BELT ADJUSTMENT/RETRACTORS ARE LOCATED. ALSO NOTICED EXTENSIVE WATER STAINS ON THE HEADLINER ON BOTH DRIVER AND PASSENGER SIDE. CONTACTED DEALER AND THEY SUSPECT, BUT AREN'T SURE, THAT IT'S THE SUNROOF LOCATED IN THE REAR PASSENGER AREA OF THE VEHICLE. THE DEALER SUSPECTS LEAKS AND REPORTS THIS IS A COMMON ISSUE WITH SIENNA MODELS THAT HAVE THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794785November 19, 2015
SEATS
THIRD ROW BACK SEAT COVER HANDLE BROKE AFTER TWO MONTH RECALL . I OWN THE CAR NEARLY 5 YEAR , NO PROBLEMS WITH THESE ONES . UNTIL TOOK THE CAR TO DEALER RECALL ABOUT THIRD ROW BACK SEAT COVER , AND AFTER THAT TWO MONTH , THE HANDLES , BOTH SIDE BROKEN , TOOK THE CAR TO DEALER AGAIN TO FIX THAT . SO THEY SAID THEY WILL CHARGE AROUND $200 . SERIOUS ABOUT THAT THE OLD ONES NO PROBLEMS IN 5 YEAR . THE NEW ONES BROKEN WITHOUT TWO MONTH AFTER RECALL . WHAT YOU THINK TOYOTA ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794829November 19, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STABILITY CONTROL WARNING INDICATOR WOULD INDEPENDENTLY ACTIVATE, CAUSING THE VEHICLE TO SLOW DOWN AND SOMETIMES VEER TO EITHER THE DRIVER OR PASSENGER SIDE. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY AND WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE FAILURE WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794887November 19, 2015
SEAT BELTS
TL* THE CONTACT OWNED A 2006 TOYOTA SIENNA. WHILE MAKING A LEFT TURN AT APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A TRAFFIC SIGNAL POLE. IN ADDITION, THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT FAILED TO RETRACT PROPERLY AND CAUSED THE CONTACT TO BE THROWN TO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000. UPDATED 2/4/16 *CN *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10794912November 19, 2015
UNKNOWN OR OTHER
MY DASHBOARD IS STICKY AND CRACKED, I HAVE CALLED TOYOTA AND VISITED THEM AT THE ORIGINAL TOYOTA DEALERSHIP BUT ALL WE GET THEY ARE STILL WORKING ON MAKING THEM AT THE FACTORY AND WHEN THEY GET TO THE WAREHOUSE WE WILL CALL YO OR YOU NEED TO WAIT FOR A 2ND NOTIFICATION FROM US. THIS IS GOING ON ALMOST 2 YEARS, I JUST CALLED THEM AGAIN TODAY. I BELIEVE THEIRS MANY OF US WAITING ON THE SAME THING, CAN YOU HELP ME PLEASE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794721November 18, 2015
ELECTRICAL SYSTEM
THE CRUISE-CONTROL STALK LIGHT HAS STARTED TO FLICKER AT NIGHT. IT'S VERY DISTRACTING AND HARD TO NOT KEEP LOOKING DOWN AT IT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794741November 18, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE PASSENGER SIDE SLIDING DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE VEHICLES PASSENGER SIDE SLIDING DOOR ALSO OPENED INDEPENDENTLY WHEN PARKED AND FAILED TO CLOSE. IN ADDITION, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 2/4/16 *CN.....UPDATED 02/10/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794515November 17, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, SEAT BELTS
MY POWER DOOR STOP WORKING ON THE DRIVER BACK SIDE. I HAD TO FORCE ITS CLOSE. AND NOW I CAN'T GET IT TO OPEN BACK UP. THE BACK ROW BELT WON'T PULL DOWN. SO ITS CAN'T BE USED NOW. AND THE FUEL MILES ON THIS VAN IS VERY POOR AT 11. TOYOTA IS VERY HIGH PRICE WHEN ITS COME TO LITTLE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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