Toyota Sienna Complaints

9,048 consumer complaints on file.

#10787872November 2, 2015
ENGINE
DRIVING CAR IN TOWN FOR ABOUT 10 MINUTES. STOPPED AT FRIENDS HOUSE AND NOTICED WHEN I BACKED OUT A LARGE OIL PUDDLE. GOT OUT AND LOOKED UNDER CAR TO SEE UNDERCARRIAGE COVERED IN OIL FROM FRONT OF CAR TO MIDWAY DOWN CAR. COULD NOT TELL WHERE IT WAS COMING FROM SO I CALLED TOW TRUCK TO TAKE TO TOYOTA DEALERSHIP. THEY FOUND SMALL HOLE IN OIL COOLER LINE WAS SPRAYING OIL OUT. IT WAS HALF EMPTY OF ALL ITS OIL IN THAT SHORT AMOUNT OF TIME. THE DEALERSHIP TOLD ME IT WAS GOING TO COST ME $360.00 TO REPLACE OIL COOLER LINES. I WAS VERY LUCKY I HAD NOT DRIVEN VERY FAR OR PROBABLY WOULD HAVE BEEN CATASTROPHIC ENGINE FAILURE. AFTER QUICK CHECK ON INTERNET, THIS APPEARS TO BE A COMMON ISSUE WITH OIL SUPPLY LINES IN THIS AND OTHER MODEL YEARS. ALSO LOOKS LIKE THERE IS A NEW ALL METAL OIL SUPPLY LINE AND A WARRANTY EXTENSION (ZE2), NEITHER OF WHICH I WAS MADE AWARE OF BY MY DEALERSHIP AND WAS VERY DIFFICULT FOR ME TO FIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787185October 30, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
ALL UNDERWOOD COMPONENTS ARE NOT ONLY VULNERABLE, BUT ATTRACTIVE TO RODENTS. WHILE PARKED OVERNIGHT ON 4 CONSECUTIVE NIGHTS, RODENTS HAVE CHEWED THROUGH WIRES DESPITE ATTRACTIVE RODENT POISON IN THE ENGINE BAY, THE POISON IS UNTOUCHED AND THE WIRES ARE ATTACKED EVERY NIGHT. TO DATE INJECTOR WIRES, SENSOR SIRES, FUEL PUMP WIRES HAVE BEEN COMPROMISED, INCLUDING SENSORS FOR THE STABILITY CONTROL SYSTEM, WHICH IS DISABLED. I REPAIRED DAMAGE BY RUNNING NEW WIRES, CLEARING NESTS AND SET TRAPS AND POISON, BUT NOW THE THE FUEL SYSTEM HAS BEEN ATTACKED AND THE FUEL PUMP DOES NOT ACTIVATE. 3 OTHER CARS PARKED IN THE SAME LOCATION FOR THE PAST 5 MONTHS ARE UNTOUCHED. SAFETY SYSTEMS ARE LIKELY TO BE COMPROMISED FOR ANY PERSON WHO MUST PARK THESE OUTDOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677130October 29, 2015
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING
2005 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKES MALFUNCTION. *SMD THE CONSUMER STATED WHILE DRIVING DOWN THE HIGHWAY AT NORMAL SPEED, THE ANTI-SKID ACTIVATED ON A DRY ROAD. THE CONSUMER STATED THE INCIDENT HAPPENED SEVERAL MORE TIMES, EACH TIME AS THE ROAD CURVED TO THE RIGHT. THE VEHICLE WAS TAKEN TO A MECHANIC. HOWEVER, HE WAS UNABLE TO FIND A PROBLEM, EXCEPT FOR OVER-INFLATED TIRES. THE CONSUMER TOOK THE VEHICLE TO ANOTHER MECHANIC, BUT TO NO AVAIL. THE ABS CONTINUED TO ACTIVATE. AFTER DOING SOME RESEARCH, IT WAS DETERMINED THE ISSUE WAS THE STEERING SENSOR. IT WAS REPLACED AT A COST OF $ 850. AS THE CONSUMER LEFT THE SHOP, THE LEFT REAR BRAKE WAS NOT WORKING PROPERLY, MAKING ODD SOUNDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787008October 29, 2015
UNKNOWN OR OTHER
SLIDING DOOR WHICH IS SUPPOSED TO NOT CLOSE WHEN SOMEONE COMES IN BETWEEN IS FAULTY SINCE THE PURCHASE WHICH CAME TO ME THAT IT SHOULD HAPPEN. I HAD COMPLAINT TO TOYOTA TO SEE WHETHER IT IS RECALL! NO ANSWER YET, I HOPE IT IS NOT HAPPENING TO ANYONE ELSE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786882October 28, 2015
WHEELS
RECEIVED SAFETY RECALL #A9E A COUPLE YR.S AGO AND HAD THE RECOMMENDED REPAIR DONE ON THE SPARE TIRE CARRIER CABLE. THEN RECEIVED ANOTHER NOTIFICATION IN 10/15 THAT "THE ORIGINAL REMEDY PROCEDURE MAY NOT HAVE BEEN ADEQUATE." INFORMED THAT THE NEW SAFETY RECALL #E0S NOW SUPERSEDES A9E. TOOK VAN TO DEALER FOR THIS REPAIR ON 10/19/15. AFTER MECHANIC BEGAN WORK HE CAME TO WRITER AND ASKED WHERE THE SPARE TIRE WAS. MUCH TO MY SURPRISE THERE WAS NO LONGER A SPARE TIRE UNDER THE VAN-WE HAVE NEVER HAD A NEED TO USE THE SPARE AND HAVE NO IDEA WHEN IT FELL OFF. I WAS TOLD THAT THE CABLE WAS BROKEN AND THAT A NEW WHEEL AND TIRE WOULD HAVE TO BE ORDERED AND THAT I WOULD HAVE TO PAY FOR THIS. CONTACT WAS MADE WITH THE TOYOTA CUSTOMER CENTER AND AFTER MANY PHONE CALLS AND FAILURE OF THEIR REPRESENTATIVES TO RETURN CALLS WE WERE TOLD THAT THEY UNDERSTOOD THAT THE LOSS OF THE TIRE WAS DUE TO THE FAULTY SPARE TIRE CARRIER CABLE BUT THAT THEY ARE ONLY RESPONSIBLE FOR REPLACING THE CABLE. IT SEEMS ABSURD THAT OUR SAFETY AND THE SAFETY OF OTHERS WAS COMPROMISED BY THE SPARE TIRE FALLING OFF AND ALL THE COMPANY ASSUMES RESPONSIBILITY FOR IS THE CARRIER CABLE. WE HAVE NOW ORDERED A NEW WHEEL AND TIRE COSTING $300 TO $400 AND HOPE THAT THE MOST RECENT "FIX" WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786822October 28, 2015
STRUCTURE:BODY
THE CABLE FOR THE PASSENGER SIDE POWER SLIDING DOOR BROKE WHEN THE DOOR WAS CLOSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786364October 27, 2015
STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER WAS RUSTED AND COULD POTENTIALLY FRACTURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES), BUT THE PART HAD NOT BEEN AVAILABLE FOR OVER A YEAR. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN); HOWEVER, THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE UNDER THE RECALL REMEDY.THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786007October 26, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE CAR'S VEHICLE STABILITY CONTROL (VSC) WILL ACTIVATE UNEXPECTEDLY, BRAKING HARD AND CAUSING TEMPORARY LOSS OF CONTROL. THERE IS ALSO AN AUDIBLE ALARM AND THE VSC LIGHT TURNS ON. OCCURS INTERMITTENTLY WHEN DRIVING BETWEEN 30-50 MPH, TYPICALLY ON A GENTLE CURVE LIKE A FREEWAY INTERCHANGE. HAS OCCURRED AS MANY AS 9 TIMES ON A SINGLE DRIVE, AND HAS CAUSED A COUPLE NEAR ACCIDENTS. AN INTERNET SEARCH OF ONLINE FORUMS SHOWS THAT THIS ISSUE IS COMMON IN SIENNAS AFTER 100,000 MILES. THUS FAR MY TOYOTA DEALER HAS CLAIMED THEY ARE UNABLE TO REPRODUCE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785975October 26, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BRAKES LOCKED UP WHILE TRYING TO LEAVE A PARKING LOT. MANY WARNING LIGHTS CAME ON INCLUDING VSC, ABS, AND TRACTION CONTROL AND THE COMPUTER SAID NEEDS IMMEDIATE SERVICE. THE TOYOTA SERVICE MANAGER SAID THEY'VE NEVER SEEN THIS AND THAT THE ACTUATOR NEEDS REPLACED. I'VE NOTED THAT THERE ARE 2 OTHER INSTANCES OF THIS ISSUE AND HOPE THAT THIS SAFETY ISSUE WILL BE INVESTIGATED. THE NHTSA CAMPAIGN NUMBER: 14V054000 THAT DISCUSSES: "AN ELECTRICAL COMPONENT WITHIN THE ACTUATOR MAY EXPERIENCE AN INCREASED RESISTANCE RESULTING IN THE ILLUMINATION OF VARIOUS WARNING LIGHTS, INCLUDING THOSE FOR THE VEHICLE STABILITY CONTROL (VSC) SYSTEM, ANTILOCK BRAKE SYSTEM (ABS), AND TRACTION CONTROL SYSTEM." I'VE HAD THIS HAPPEN THREE TIMES OVER THE PAST FOUR MONTHS. I'VE TAKEN IT TO THE SHOP AND THEY'VE RESET THE CODE AND COULD NOT FIND THE ISSUE. IT KEEPS COMING BACK. I BELIEVE THE 14V054000 NEEDS TO BE EXPANDED TO INCLUDE MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785861October 25, 2015
SERVICE BRAKES
AT RANDOM AND INTERMITTENTLY THE BRAKE PEDAL FEEL CHANGES FROM FIRM TO MUSHY WITH THE PEDAL TRAVELING TO OR NEAR THE FLOOR DURING THE STOPPING. ALSO AT RANDOM AND INTERMITTENTLY THE CAR CAN BE STOPPED WITH THE BRAKE PEDAL APPLIED LIGHTLY TO PREVENT CAR MOVEMENT WHEN THE PEDAL SUDDENLY SLOWLY BEGINS DROPPING AND WILL GO DOWN TO THE FLOOR. I HAVE HAD NO ACCIDENT FROM EITHER BRAKE FAILURE CONDITION, BUT SEVERAL TIMES I FELT READY TO GO INTO CRASH AVOIDANCE MODE WHEN THERE WAS THE CHANCE THAT THIS MIGHT ALSO MIGHT BE ON THE VERGE OF LOOSING BRAKING ACTION. I HAD THIS CHECKED BY TWO TOYOTA SHOPS BUT THEY SAID THEY FOUND NOTHING WRONG. I ALSO CALLED TOYOTA FOR ASSISTANCE AND A CASE NUMBER (1510051721) WAS ASSIGNED. THE REP TALKED WITH BOTH SHOPS AND LASTLY SAID HE WAS GOING TO TALK TO SOMEONE ELSE AND CALL BACK. HE NEVER CALLED. WHEN I DROVE FROM THE 2ND TOYOTA SHOP, THE BRAKES FAILED AGAIN AND I WENT RIGHT BACK. THE SHOP REP AND I TOOK THE CAR OUT FOR A TEST DRIVE AND THE BRAKES WERE OK. WE SWITCHED DRIVING AND 3 BLOCKS FROM THE SHOP THE BRAKES FAILED APPROACHING A STOP LIGHT. THE LIGHT CHANGED BEFORE WE HAD TO STOP. AT THE SHOP, I STOPPED THE CAR IN DRIVE AND WITH MY FOOT LIGHTLY ON THE PEDAL AS IN A NORMAL WAIT FOR THE STOP LIGHT TO CHANGE. AFTER A SHORT TIME, THE BRAKE FAILED AND SLOWLY DROPPED TO THE FLOOR. THIS TIME THE REP (WHO WAS STILL IN THE PASSENGER SEAT) HAD THE FAILURE BROUGHT TO HIS ATTENTION AND HE ACTUALLY SAW THE PEDAL FALL TO THE FLOOR. HE IMMEDIATELY TOOK THE CAR INTO THE SHOP, BUT AGAIN THE TECH FOUND NO PROBLEM OR FAILURE. I ASKED THE TOYOTA REP TO HAVE A ENGINEER OR BRAKE EXPERT DECIDE WHAT COULD CAUSE THIS AND PRECAUTIONARY REPLACE THE PRIMARY CHOICE. THIS WAS REFUSED. THIS VAN WAS BOUGHT NEW IN JANUARY, 2015. THE PROBLEM WAS FIRST NOTICED IN MARCH. I NOW HAVE ONLY 6,400 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785813October 24, 2015
STRUCTURE:BODY
THERE IS AN ISSUE WITH THE DOOR CHECK MOUNTING PANEL ON BOTH OF THE MINIVAN'S FRONT DOORS. THE DOOR CHECK MOUNTING PANEL IS THE PIECE THAT KEEPS THE DOOR OPEN, AND IF THE PART FAILS THE DOOR CAN SWING FREELY AND UNEXPECTEDLY SHUT ' OBVIOUSLY A CONCERN FOR PARENTS WITH KIDS. TOYOTA HAS TRACED THE PROBLEM BACK TO BAD SPOT WELDS PERFORMED AT THE AUTOMAKER'S PRINCETON, INDIANA FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785830October 24, 2015
STEERING
NOTICED SIGNIFICANT DECREASE IN TURNING RADIUS OVER TIME. VEHICLE TENDS TO DRIFT TO THE RIGHT SIDE OF THE ROAD. NOTICED FLUID LEAKING FROM UNDER PASSENGER SIDE OF VEHICLE. VISUAL INSPECTION IDENTIFIED THAT PASSENGER SIDE POWER STEERING RACK SEAL IS LEAKING. VEHICLE MILEAGE IS 67K, ROUTINELY MAINTAINED, GARAGE KEPT WITH NO COLLISIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785745October 24, 2015
VEHICLE SPEED CONTROL
TONIGHT AROUND 1950 HRS., WHILE ATTEMPTING TO PARK MY VEHICLE IN A PARKING COVER, I LOST CONTROL OVER MY TOYOTA SIENNA 2013 DUE TO UNEXPECTED ACCELERATION. THE VEHICLE ACCELERATED SUDDENLY AND AS A RESULT I HIT AND RUN OVER THE CURB. I TRIED TO APPLY THE BRAKE PADDLE WITH ALL OF MY STRENGTH WITHOUT ANY SUCCESS. TWO OF MY CHILDREN WERE FRIGHTENED BECAUSE OF THIS ACCIDENT. IF IT WASN'T FOR THE CURB IN FRONT OF MY VEHICLE, MY VEHICLE WOULD HAVE STRUCK/HIT THE APARTMENT BUILDING IN FRONT OF ME.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10785063October 21, 2015
STRUCTURE:BODY
THE REAR PASSENGER DOOR CABLE SNAPPED COMPLETELY CUT IN HALF AND THE DOOR DOES NOT FUNCTION. THE CAR WAS PARKED WHEN THIS HAPPENED AS I WAS UNLOADING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785173October 21, 2015
UNKNOWN OR OTHER
2004 TOYOTA SIENNA RIGHT SIDE REAR POWER DOOR WILL NOT CLOSE. OPENS HALF WAY AND THEN MUST BE MANUALLY CLOSED. CABLE BROKEN. CAUSES SAFETY CONCERN FOR PASSENGERS IN REAR SEATS ABILITY TO EXIT CAR IN EMERGENCY. MY GRANDCHILDRENS LIVES ARE PRECIOUS TO ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785180October 21, 2015
UNKNOWN OR OTHER
2004 TOYOTA SIENNA DRIVERS SIDE DOOR BROKEN. INTERNAL DOOR ASYMBLY BROKE INSIDE DOOR. DOOR HINGES ALSO BROKE. DEALER SAID IT WOULD COST $2000 TO FIX. AUTO BODY SHOP REPAIRED FOR $300. THIS WAS A SAFETY ISSUE AND TOYOTA SHOULD RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783602October 20, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE VEHICLE STARTED TO ROLL AWAY AND ROLLED OVER THE CONTACT. THE VEHICLE CRASHED INTO A BUSH. THE CONTACT SUSTAINED HEAD, BACK, AND KNEE INJURIES THAT NEEDED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10783645October 20, 2015
AIR BAGS
SRS LIGHT IS ON, BASED ON SERVICE BULLETIN NO.: TC-14-001 COMPONENT(S): AIR BAGS , ELECTRICAL SYSTEM TOOK VEHICLE TO TOYOTA AND THEY STATE THIS IS NOT THE ISSUE AND I HAVE TO PAY $1000 TO HAVE CONTROL BOARD REPLACED. I DO NOT TRUST THAT THE CONTROL BOARD IS THE ISSUE AND BELIEVE TOYOTA DEALERSHIP IS WANTING TO HAVE ME PAY FOR HIGH COST PART AND THE ISSUE CAN BE RESOLVED THROUGH SERVICE BULLETIN. HOW CAN I TRUST TOYOTA THAT THE SERVICE BULLETIN IS NOT THE PROBLEM AND THE CONTROL BOARD IS... CAN AN INDEPENDENT REPAIR SHOP BE USED TO DETERMINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783504October 19, 2015
ENGINE
OIL COOLER PIPER RUPTURED AFTER STARTING AND DRIVING THE VEHICLE CAUSING RAPID OIL LOSS WHILE BEING DRIVEN TO WORK. IF I DID NOT NOTICE THE PUDDLE OF OIL LEFT BY MY WIFES CAR SHE WOULD HAVE DRIVEN IT HOME AND SURELY BLOWN THE ENGINE. THE PART WAS REPLACED IN 2010 DURING LIMITED SERVICE RECALL BUT STILL BURST 5 YEARS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782843October 16, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, A LOUD ABNORMAL RATTLING NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT A NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER WAS UNABLE TO PROVIDE A TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE FAILURE MILEAGE WAS 165,367.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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