Saturn Aura Complaints

1,444 consumer complaints on file.

#10637926September 21, 2014
POWER TRAIN, ENGINE
WHILE DRIVING HOME FROM WORK, MY TEMP GAUGE SHOT UP JUST BEYOND THE 3/4 MARK INTO THE RED ZONE. I PULLED OVER AND WAITED FOR ABOUT 14 MINUTES TILL THE GAUGE CAME DOWN TO JUST UNDER 1/2. I BEGAN TO MOVE THE VEHICLE AGAIN AND THE GAUGE KEPT JUMPING UP AND DOWN TILL I GOT HOME. I LOOKED UNDER THE HOOD AND NOTICED THAT THE RADIATOR FLUID RESERVOIR WAS ABOUT EMPTY. I ADDED RADIATOR FLUID AND LEFT THE CAR PARKED TILL THE NEXT DAY. DROVE THE CAR AROUND FOR ALMOST 29 DAYS WHEN IT BEGAN TO OVERHEAT AGAIN. ONCE AGAIN WHEN I LOOKED UNDER THE HOOD, THE RESERVOIR WAS ABOUT EMPTY AGAIN. I LOOK UP THE PROBLEM ON THE INTERNET AND HAVE FOUND THAT A LOT OF GM OWNERS WITH VEHICLES THAT HAVE THE 3.5L OR 3.9L ENGINES HAVE BEEN EXPERIENCING THE SAME PROBLEM BUT GM WILL NOT FIX THE ISSUE (GASKET LEAK AT THE SIDE OF THE BLOCK). ACCORDING TO WHAT I HAVE READ, THIS IS A KNOWN ISSUE WITH THESE ENGINES BUT GM HAS NOT DONE A THING TO CORRECT THE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637780September 20, 2014
POWER TRAIN
THE 6T70 TRANSMISSION PRIOR TO 2009 HAS A FAULTY WEAK WAVE PLATE. CAUSED MY TRANSMISSION TO FAIL, BEGAN TO START SLIPPING AT 3RD GEAR. WAS ABLE TO EXIT THE FREEWAY, BUT THE TRANSMISSION COMPLETELY STOPPED WORKING IN DRIVE WITHIN 6 MILES AFTER THE PROBLEM PRESENTED. I WAS IN THE MIDDLE OF TRAFFIC WITH MY CHILDREN IN THE CAR, STOPPED AT A TRAFFIC LIGHT. IRONICALLY I WAS HEADED TO THE GM DEALERSHIP. GM HAS NONE OF THIS PROBLEM AND IS AWARE OF THE PROBLEM. THEY MADE CHANGES TO THE TRANSMISSION IN 2009, BUT HAVE YET TO ADDRESS THE FAULTY UNITS STILL ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637211September 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHEN THE VEHICLE WAS STARTED, THE CONTACT COULD NOT SHIFT FROM THE PARK TO THE DRIVE POSITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637275September 18, 2014
STEERING
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE MAKING A TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND MADE A CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, BUT THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE INSPECTED OR TEST DRIVEN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637310September 18, 2014
SEATS
LEFT SIDE OF POWER DRIVER SEAT COLLAPSED WHILE ROUNDING A CORNER. UPON EXAMINATION IT APPEARS THE WELD BROKE ATTACHING A VERTICAL BRACKET TO A HORIZONTAL TUBE THAT EXTENDS UNDER THE WIDTH OF THE SEAT NEAR THE REAR AND IS CAPPED ON BOTH ENDS. UPON SEARCHING ONLINE DATA SOURCES, IT APPEARED THAT THIS IS A "KNOWN ISSUE" THAT EXTENDS ACROSS THE PLATFORMS THAT SHARE THIS PARTICULAR SEAT DESIGN(CHEVROLET MALIBU, PONTIAC G6, SATURN AURA) AND POSSIBLY OTHERS. I'D LIKE TO ADD MY INCIDENT TO THE RECORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637089September 17, 2014
ELECTRICAL SYSTEM, STRUCTURE
I BROUGHT A USED 2007 SATURN AURA AND I BEGINNING TO NOTICE THAT IF IT RAINS THE PASSENGER DOOR HOLDS WATER AND COULD IN FACT AFFECT THE ELECTRICAL SYSTEM CAUSING THE DOOR LOCK TO MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633195September 15, 2014
STEERING, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10 MPH, THE ESC INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. FOLLOWING THE FAILURE, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE ESC INDICATOR DIMMED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT REGAINED POWER STEERING AND THE WARNING INDICATORS DID NOT ILLUMINATE. THE FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633262September 15, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING APPROXIMATELY 35 MPH, ALL FOUR DOORS ON THE VEHICLE UNLOCKED WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT ALL FOUR DOOR ACTUATORS AND THE TWO FRONT DOOR LOCKS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632953September 13, 2014
AIR BAGS
PASSENGER AIR BAG SENSOR CYCLES ON/OFF EVERY TIME THE PASSENGER SHIFTS IN THEIR SEAT. THE DEALER WANT $1,200+ TO REPAIR THIS $1 PART AS THE SYSTEM IS MIS-DESIGNED. THE PASSENGER AIR BAG WILL LIKELY NOT DEPLOY IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632894September 12, 2014
SEATS
GOT INTO THE CAR TO DRIVE TO WORK AND FELT THE REAR OUTER CORNER DROPPED ABRUPTLY AFTER BEING SEATED FOR MAYBE A MINUTE. CAR SEAT IS NO LONGER ATTACHED ON THE OUTER REAR EDGE WHICH MAKES IT EXTREMELY DANGEROUS IF HIT FROM BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632487September 11, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, STEERING
THE GEAR SHIFT WOULD NOT GO INTO TO PARK, NEUTRAL , OR REVERSE, THE GEAR SHIFT TO THE TRANSMISSION BROKE. THE STEERING COLUMN FLUID IS LEAKING, THE FRONT HEAD LIGHT WENT OUT. THE HEAD GASKET IS WEARING OUT, THE CAR IS RUSTING ALREADY ON THE BODY. THE AIR CONDITIONING FAN IS NOT BLOWING OUT COOL AIR OR HEAT. "THE TRANSMISSION FEELS LIKE IT SLIPPING SOMETIMES. I FEEL SO BETRAYED TO HAVE BEEN SOLD A CAR THAT NEEDS SO MUCH WORK WHEN ALL I WANTED WAS A DEPENDABLE CAR TO GET ME TO MY PART TIME JOB. PLEASE ADVISE? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631685September 8, 2014
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED VIOLENTLY AND THE SERVICE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED PERIODICALLY. THE DEALER STATED THAT THE POWER TRAIN, CRANK SHAFT, AND DRIVE AXLE TRANSFER CASE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631346September 7, 2014
SEATS
SEAT WELD BROKE AWAY ON THE REAR SECTION OF THE DRIVERS SEAT. NO LONGER ANCHORED TO THE FRAME ALLOWING IT TO MOVE SEVERAL INCHES IN EITHER DIRECTION. POSSIBLE SAFETY HAZARD IF IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630595September 4, 2014
LATCHES/LOCKS/LINKAGES
THE LOCKING MECHANISM FOR THE DOORS WAS LOCKING AND UNLOCKING AS I AM TRAVELING. THIS ALSO HAPPENS WHEN THE CAR IS PARKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630866September 4, 2014
POWER TRAIN
AFTER STOPPING THE CAR IN THE DRIVEWAY MY WIFE PUT THE CAR IN PARK AND WHEN SHE REMOVED HER FOOT FROM THE BRAKE THE CAR STARTED MOVING BACKWARDS. WHILE TRYING TO GET THE TRANSMISSION IN PARK IT CONTINUED TO ROLL OUT OF THE DRIVEWAY AND INTO THE STREET. WE WERE ABLE TO GET THE CAR PUT BACK INTO A FORWARD GEAR AND DRIVE BACK INTO THE DRIVEWAY WHERE WHEN PUT BACK INTO PARK IT WAS IN REVERSE AGAIN (THE INDICATOR SHOWED PARK BUT THE TRANSMISSION WAS IN REVERSE). AT THAT TIME I SHUT OFF THE CAR AND APPLIED THE PARKING BRAKE. THE CAR WAS TOWED TO THE LOCAL DEALER (FISHER CHEVROLET) WHERE IT WAS DETERMINED THAT THE SHIFT CABLE HAD BROKEN. I THEN CHECKED THE RECALL LIST AND FOUND THAT THE SATURN AURA HAD A RECALL FOR THAT SPECIFIC ISSUE (NHTSA CAMPAIGN NUMBER: 14V224000). WE CONTACTED THE DEALER AND WAS TOLD THAT OUR CAR WAS NOT ON THE RECALL LIST!!? WE THEN CONTACTED GM AND WAS TOLD THAT THE CABLE HAD BEEN INSPECTED PRIOR TO THE RECALL AND WAS DETERMINED TO NOT BE A PROBLEM AND THEREFORE NOT COVERED UNDER THE RECALL. TALKING TO THE SERVICE MANAGER AND ASKING HIM ABOUT THE INSPECTION HE TOLD US THAT THEY HAD NOT INSPECTED THE CABLE AND HE DOESN'T KNOW WHY OUR CAR IS NOT PART OF THE RECALL. IF A VEHICLE MODEL IS RECALLED FOR A SPECIFIC PROBLEM AND A VEHICLE ACTUALLY HAS THAT ISSUE OCCUR WOULDN'T THAT INDICATE THAT VEHICLE SHOULD BE INCLUDED IN THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630322September 3, 2014
STEERING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING FLUID WAS LEAKING ON THE EXHAUST AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE SINCE IT COULD CATCH FIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED UNDER NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 48,900. UPDATED 10/14/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630376September 3, 2014
ELECTRICAL SYSTEM, STEERING
ON 9/2/2014 I TOOK CAR TO ED BOZARTH CHEVROLET TO HAVE SERVICE ON RECALL 13036. MY CAR WAS RETURNED WITH NO CHANGE IN THE PROBLEM; "SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, SERVICE ECS & ECS OFF" TELL-TALES LIGHTS WERE STILL ILLUMINATING CONSISTENTLY. THE INVOICE INDICATED THEY FIXED THE FOLLOWING UNDER THE RECALL; 1) A06396 ADH PROMOTER, 2) 13596990 (S) CLIP 3) 13596991 (S) RETAINER 4) 15188763 (S) RETAINER 5) 11509086 (S) STRAP AND "108420 CAMPAIGN 13036 PERFORMED BCM & BPPS HARNESS & CONNECTOR REPAIR." THE INVOICE INDICATED I DECLINED SERVICE ON "SES LIGHT AND TRACTION CONTROL DIAGNOSIS ALSO SHOCKS, STRUTS, ENGINE LEAK DIAGNOSIS, BROKEN PANEL REPLACEMENT 1064 C." THE BEST PART WAS THEY TOLD ME I NEEDED TO HAVE MY OIL CHANGED, WHICH I PERSONALLY DID 3 DAYS PRIOR TO BRINGING THE CAR IN! THEY SHATTERED THE FUSE COMPARTMENT COVER LOCATED INSIDE THE VEHICLE, TRIED TO GLUE IT BACK WITH A BLUE COLORED GLUE WHICH DID NOT WORK AND THEN INDICATED ON THE INVOICE I DECLINED HAVING THE BROKEN PANEL REPLACED AT A CHARGE OF $86.00. ALL THEY WANTED TO DO WAS SELL ME SERVICE WHICH WAS NOT NEEDED. I ASKED THE SERVICE ADVISER IF A BLOWN OR MISSING FUSE COULD CAUSE THE TELL-TALES LIGHTS TO ILLUMINATE AND HE SAID NO. WHEN I RETURNED HOME YESTERDAY, I LOOKED AT THE FUSE COMPARTMENT AND FOUND ONE BAD FUSE AND ONE MISSING FUSE. AFTER REPLACING THEM, THE CHECK ENGINE LIGHT WENT OFF FOR THE FIRST TIME IN OVER 3 MONTHS. I DID STILL RECEIVE ONE "TRACTION CONTROL SERVICE AND ONE SERVICE ECS" LIGHT. I AM GOING TO RETURN TO DEALER TODAY TO ATTEMPT TO HAVE THEM REMEDY THE ISSUES. A FOLLOW UP COMPLAINT WILL BE WRITTEN IN AN EFFORT TO ASSIST. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630546September 3, 2014
SERVICE BRAKES
AFTER HAVING ALL 4 TIRES REPLACED, MY BRAKES WERE IMMEDIATELY DISAPPEARING ON THE DRIVE HOME UNTIL I NO LONGER HAD BRAKES. AFTER TAKING THE CAR INTO A REPAIR SHOT TO HAVE LOOKED AT IT WAS DETERMINED THAT DUE TO THE SATURN AURA DESIGN, THE BRAKE HOSES JUST BARELY REACH WHERE THEY ARE ATTACHED TO EACH TIRE. WHEN THE TIRE WAS PUT ON A LIFT TO REPLACE THE TIRES THE SUSPENSION DROPPED JUST A LITTLE BIT WHICH CAUSED THE BRAKE HOSES TO STRETCH AND IN THIS CASE IT CAUSED A TEAR ON THE TWO BACK BRAKE HOSES. THIS IS A HUGE FLAW IN THE DESIGN OF THE 2009 SATURN AURA XR THAT COULD CAUSE BRAKE LEAKS JUST BY HAVING THE CAR PUT ON A LIFT. I HAVE HAD TO PAY $375 FOR THIS REPAIR THAT WAS DUE TO THE DESIGN OF THE BRAKE HOSES IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629942September 1, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING TO ORLANDO WITH MY KIDS AT 9:03 PM LAST NIGHT, I NEARLY GOT REAR ENDED ON I4 EAST. I WAS A LIL PUZZLED TO WHY SOMEONE WOULD FLYING TOWARD MY CAR AS IF I WAS A TARGET, UNTIL THE DRIVER OF THAT VEHICLE PULLED UP ASIDE OF ME, SCREAMING OUT "TURN ON YOUR LIGHTS." I IMMEDIATELY LOOKED AT MY HEADLIGHTS AND YELLED MY LIGHTS ARE ON. STILL A LITTLE CONFUSED, I PULLED THE CAR OVER, ONLY TO NOTICE THAT MY TAILLIGHTS WEREN'T ON. THIS MORNING THE LIGHTS WERE ON, NOW TONIGHT THEY DON'T WORK I REPLACED THE BULBS AND, THEY DON'T WORK EITHER. MY CAR HAS HAD QUITE A FEW ELECTRICAL PROBLEMS, AND A TRACTION RECALL THAT HAD BEEN REPAIRED IN 2010. I FOUND OUT TODAY THAT MY CAR HAS BEEN RECALLED FOR THE SAME EXACT PROBLEM. I HAD TO DRIVE HOME TONIGHT WITH MY HAZARD LIGHTS ON. WHAT CAN I DO? AND HOW AM I GOING TO GET AROUND AT NIGHT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629225August 28, 2014
POWER TRAIN
TRANSMISSION BLEW WHILE DRIVING THROUGH TOWN. UNDER 100K MILES AND CAR HAD ROUTINE MAINTENANCE. CAR WILL NOT SHIFT AND WILL NOT REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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