Saturn Aura Complaints

1,444 consumer complaints on file.

#10649402October 23, 2014
ELECTRICAL SYSTEM, STEERING
I HAVE A 2009 SATURN AURA AND ON THE MORNING OF 10/22 WHILE DRIVING MY VEHICLE, I EXPERIENCED A SUDDEN LOSS OF ELECTRIC POWER STEERING (EPS) EXACTLY AS DESCRIBED IN GM RECALL ID # 102639. FORTUNATELY, I WAS ABLE TO PULL OFF OF THE ROAD STEERING MANUALLY WITHOUT ANY PROBLEM AND AFTER I TURNED THE CAR OFF AND RESTARTED THE VEHICLE, THE POWER STEERING BEGAN WORKING AGAIN. AFTER READING THIS RECALL NOTICE, I'M VERY CONCERNED THAT THIS COULD HAPPEN WITH MY VEHICLE AGAIN AND I MIGHT NOT BE AS LUCKY NEXT TIME WHEN IT DOES. I CONTACTED MY LOCAL DEALER AND WAS TOLD THERE WAS NO RECALL LISTED FOR THE POWER STEERING ISSUE UNDER MY VIN. I FOUND THIS SURPRISING AS THIS OCCURRED EXACTLY AS WAS DESCRIBED IN THE AFOREMENTIONED RECALL NOTICE THAT I READ ONLINE. I THEN CALLED GM CUSTOMER ASSISTANCE AND THEY CONFIRMED THAT MY VEHICLE IS NOT INCLUDED IN THIS RECALL AT THE MOMENT AND I WOULD HAVE TO BRING MY CAR IN TO THE DEALER AT MY OWN EXPENSE. I'M VERY CONCERNED BECAUSE I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AS WAS OUTLINED IN THIS RECALL NOTICE. I ALSO FIND IT SURPRISING THAT ONLY CERTAIN VIN NUMBERS ARE INCLUDED IN THE RECALL. WHY IS MY 2009 SATURN AURA NOT INCLUDED IN THE RECALL BUT OTHERS ARE WHEN I'M HAVING THE EXACT SAME PROBLEM WITH MY POWER STEERING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649017October 21, 2014
AIR BAGS
MY 2009 SATURN AURA KEEPS SAYING MY SEATBELT ISN'T BUCKLED WHEN IT IS.... I PUSH IT DOWN BUT IT KEEPS DINGING AND FLASHING. IT DOESN'T DO IT ALL THE TIME BUT A LOT OF THE TIME. I WOULD LOVE TO GET THIS FIXED SINCE IT ISN'T MY FAULT IT'S HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649018October 21, 2014
AIR BAGS
AIR BAG LIGHTS STAY ON EVEN WHEN SEAT BELTS ARE BUCKLED.... PLEASE LOOK INTO THIS FOR ME. I HAVE BEEN HAVING THIS ISSUE FOR A WHILE NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649108October 21, 2014
ENGINE
THE COOLANT CROSSOVER PIPE STARTED LEAKING SERIOUS ANTIFREEZE. I HAD IT REPAIRED IN NOVEMBER OF 2013 JUST TO HAVE IT START LEAKING AGAIN A FEW MONTHS LATER. I NEED TO HAVE IT REPAIRED AGAIN BUT MECHANIC TOLD ME IT WAS POSSIBLE A FLAW IN THE METAL DESIGN FROM THE MANUFACTURE NOT ALLOWING THE PIPE TO SEAL PROPERLY. I HAVE CONTACTED SATURN TWICE, ONCE LAST YEAR AND THEN AGAIN A FEW WEEKS AGO AND THEY WON'T ADMIT FAULT. I HAVE DONE SOME RESEARCH ON THIS AND IT WAS A SERIOUS PROBLEM WITH THE GM 3.5 MOTORS ON BUICKS, CHEVYS, PONTIACS AND OTHERS TO NUMEROUS TO LIST. THEY WERE AWARE OF THIS PROBLEM AND ONLY PUT OUT A SERVICE BULLETIN. MY MOST RECENT ESTIMATED IS 1110.00 AND LAST YEAR I PAID 430. THIS NEEDS TO BE STOPPED FROM GM GETTING AWAY WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649109October 21, 2014
ENGINE
THE COOLANT CROSSOVER PIPE STARTED LEAKING SERIOUS ANTIFREEZE. I HAD IT REPAIRED IN NOVEMBER OF 2013 JUST TO HAVE IT START LEAKING AGAIN A FEW MONTHS LATER. I NEED TO HAVE IT REPAIRED AGAIN BUT MECHANIC TOLD ME IT WAS POSSIBLE A FLAW IN THE METAL DESIGN FROM THE MANUFACTURE NOT ALLOWING THE PIPE TO SEAL PROPERLY. I HAVE CONTACTED SATURN TWICE, ONCE LAST YEAR AND THEN AGAIN A FEW WEEKS AGO AND THEY WON'T ADMIT FAULT. I HAVE DONE SOME RESEARCH ON THIS AND IT WAS A SERIOUS PROBLEM WITH THE GM 3.5 MOTORS ON BUICKS, CHEVYS, PONTIACS AND OTHERS TO NUMEROUS TO LIST. THEY WERE AWARE OF THIS PROBLEM AND ONLY PUT OUT A SERVICE BULLETIN. MY MOST RECENT ESTIMATED IS 1110.00 AND LAST YEAR I PAID 430. THIS NEEDS TO BE STOPPED FROM GM GETTING AWAY WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648917October 20, 2014
STEERING
AFTER OWNING THE SATURN FOR SEVEN YEARS THE STEERING INTERMEDIATE SHAFT WAS REPLACED WHEN THERE WAS LESS THAN 10,000 MILES ON THE VEHICLE. UPON THE FIRST REPLACEMENT, THE ISSUE WAS NOT RESOLVED AND THE DEALERSHIP STATED THAT THE PROBLEM COULD NOT BE DUPLICATED WHEN WE REPORTED THE PROBLEM. AFTER A LONG DISPUTE WITH THE DEALERSHIP, WE DECIDED TO CONTINUE DRIVING THE VEHICLE EVEN WITH THE MALFUNCTIONING PART. ROUGHLY FIVE YEARS LATER THE ISSUE WAS ADDRESSED AGAIN BECAUSE THE SHAFT THAT WAS REPLACED MALFUNCTIONED TO THE POINT THAT THE VEHICLE WAS INOPERABLE. NOW, THE DEALERSHIP IS STATING THAT MORE THAN THE INTERMEDIATE SHAFT NEEDS TO BE REPLACED. IN FACT, THE DEALERSHIP TOLD US THAT THE ENTIRE STEERING COLUMN NEEDS TO BE REPLACED, RESULTING IN MORE MONEY WE HAVE TO SPEND TO HAVE THE VEHICLE FIXED AND RUNNING PROPERLY. THIS FINAL DISPUTE WITH THE DEALERSHIP LEAD TO BEING WITHOUT A VEHICLE TO DRIVE FOR SEVERAL DAYS. THE DEALERSHIP DID NOT GIVE US UPDATES ON THE STATUS OF THE VEHICLE AND WE HAD TO CALL TO FIND OUT WHAT WAS GOING ON. ALSO, WE CONTACTED GENERAL MOTORS TO REPORT THE ISSUE TO KNOW AVAIL. FINALLY, WE WERE TOLD THE VEHICLE WAS GOING TO BE FINISHED ON A CERTAIN DATE AND WHEN WE WERE EXPECTING TO PICK UP THAT SATURN, IT WAS NOT READY LEAVING US WITHOUT A VEHICLE FOR EVEN LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648192October 16, 2014
SEATS
NOTICED AS I GOT IN MY CAR, THE DRIVER'S SIDE SEAT TILTED. MY DEALER TOLD ME THAT THE FRAME SNAPPED AND WOULD COST APPROX. $1,200 TO FIX. THIS IS A POTENTIAL SAFETY ISSUE AND THE FRAME SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644450October 14, 2014
STEERING, ELECTRICAL SYSTEM
AFTER GETTING ALL THE RECALLS ON MY CAR FIXED I ASSUMED IT WOULD STOP THE STEERING WHEEL OF MY CAR FROM MOVING BY ITSELF. WRONG. MY STEERING WHEEL STILL MOVES BY ITSELF, HAPPENS WHEN I'M STOPPED, PARKED, DRIVING ABOVE 50 OR BELOW 20. THE STEERING WHEEL ITSELF FEELS JERKY. DOESN'T FEEL SMOOTH OR TIGHT. I'M ASSUMING BECAUSE OF THE RECALL OF THE STEERING WHEEL MODULE IT SOMEHOW AFFECTED OTHER PARTS OF THE STEERING BUT THAT'S NOT A RECALL YET. I DON'T FEEL SAFE DRIVING THIS CAR. I'M AFRAID TO DRIVE IT ESPECIALLY ON THE HIGHWAYS. THE PROBLEM OF LOSING POWER STEERING MIGHT OF BEEN FIXED BUT WHAT ABOUT THE STEERING SHAKING AND MOVING BY ITSELF? THERE'S OTHER PEOPLE WITH THIS PROBLEM, THERE'S YOU TUBE VIDEOS OF IT. WHEN WILL THIS BE RECALLED? PROBABLY NOT UNTIL SOMEONE LIKES ME CRASHES BECAUSE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644280October 13, 2014
AIR BAGS
MY PASSENGER AIR BAG LIGHT CAME ON. WHEN I TOOK IT TO THE DEALERSHIP THEY INDICATED IT WAS A BAD BAG THAT LOOKED LIKE IT HAD BEEN USED. THE CAR HAS NEVER BEEN IN ANY KIND OF WRECK. I BOUGHT IT FROM A DEALERSHIP WITH 28,000 MILES AND A CARFAX INDICATED ONE OWNER AND NO WRECKS. I NOTICED ON GM RECALL LIST SEVERAL PASSENGER AIR BAGS ARE BEING RECALLED. MY DEALERSHIP WANTS $700.00 TO REPLACE AND I FEEL IT SHOULD BE FIXED BY GM FOR PUTTING A FAULTY AIR BAG IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644143October 12, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, EXTERIOR LIGHTING
VEHICLE POWER DOOR LOCKS DO NOT OPERATE UNLESS THE CAR IS BEING SHIFTED IN OR OUT OF PARK NOR DOES THE KEY FOB WORK. VEHICLE WAS TAKEN TO GM DEALER AND I WAS TOLD THEY COULD NOT FIND A VERIFIABLE ISSUE WITH THE DOOR LOCKS. I HAVE BEEN LOCKED OUT OF THE VEHICLE SEVERAL TIME BECAUSE THERE HAVE BEEN MOMENTS THAT THE DOORS LOCK ON THEIR OWN. THE DASH LIGHTS ALSO DIM ON THEIR OWN AND THE CHIME NO LONGER SOUNDS WHEN THE DOORS ARE OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643561October 9, 2014
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10641648October 6, 2014
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT HAD TO USE EXCESSIVE FORCE IN ORDER TO GET THE VEHICLE OFF THE HIGHWAY. IN ADDITION, THE GEAR SHIFTER INDICATED THE INCORRECT POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641392October 4, 2014
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WOULD REMAIN STARTED WHEN THE KEY WAS OUT OF THE IGNITION. THE DEALER REPAIRED THE IGNITION SWITCH. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. NE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640896October 2, 2014
POWER TRAIN
ON 09/12/14, I WAS DRIVING MY VEHICLE EXITING A HIGHWAY WHEN MY TRANSMISSION STALLED OUT AND WOULD NOT MOVE FORWARD. THIS PUT ME AND OTHER VEHICLES IN DANGER AS THERE WAS NO NOTIFICATION OR INDICATOR THAT TRANSMISSION PROBLEMS WERE OCCURRING. I HAVE LEARNED THAT THE VEHICLE HAS TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638962October 1, 2014
POWER TRAIN, STEERING
2008 SATURN AURA. CONSUMER WRITES IN REGARDS TO TRANSMISSION RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER WAS INFORMED, THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639904September 29, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
REGARDING RECALL 13036. PERFORMED AT ED BOZARTH CHEVROLET IN NEVADA ON 9/2/2014. VEHICLE IS CONTINUING TO ILLUMINATE TELL-TALES "SERVICE TRACTION, SERVICE ESC, TRACTION CONTROL OFF & ESC OFF" APPROXIMATELY 96% OF THE TIME WHILE DRIVING. LIGHTS WILL GO OFF BRIEFLY WHEN APPLYING BRAKES BUT COME BACK ON AFTER COMING TO A COMPLETE STOP. AS SOON AS THE VEHICLE IS STARTED, THE WARNING LIGHTS COME ON WITH AUDIBLE WARNING AS WELL. I RETURNED TO THE DEALER & THEY STATED THE RECALL WAS PERFORMED CORRECTLY. IF IT WAS, WHY ARE THESES LIGHTS STILL COMING ON? PRIOR TO THE RECALL, THE LIGHTS CAME ON, BUT IN A DIFFERENT PATTERN. CURRENTLY, THE LIGHTS GO OFF WHEN THE VEHICLE IS IN REVERSE. ANY ASSISTANCE OR ADVICE WOULD BE MUCH APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639263September 26, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
SINCE PURCHASED ISSUE WITH STEERING, HAD ALIGNMENT BEFORE PURCHASE BUT STEERING IS JUST SIMPLY OFF. THE CRUISE WORKS WHEN WANT AND SCARE ME WHEN PICK UP SPEED GOES TOO FAST. WE WERE IN A GROUP FOLLOWING ONE ANOTHER AND PERSON BEHIND ME SAID MY BRAKE LIGHTS WERE NOT WORKING. THEY WERE WORKING BACKWARDS, WHEN NOT APPLYING BRAKE, BRAKE LIGHT WAS ON, WHEN APPLIED BRAKE LIGHTS ON. THERE WAS MECHANIC IN GROUP HE CHECKED, SAID COULD BE WIRING AND TAKE TO DEALER. WHEN PUT ON SIGNAL HAVE TO HOLD AND WHEN IT DOES WORK HAVE TO CUT OFF. I WOULD REALLY ENJOY THIS CAR, BUT DO HAVE SOME ISSUES. LOOKED UP RECALLS HAD NINE, CALLED DEALERSHIP ONLY 2 CAME UP, BUT ONE HAD TO DO WITH BRAKES. NEW OR USED LOOK UP RECALLS BEFORE YOU MAKE A PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639144September 25, 2014
TRACTION CONTROL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE SERVICE TRACTION CONTROL SENSOR ILLUMINATED AND THE VEHICLE WAS JERKING FORWARD WHILE TRAVELING AT ANY SPEED. ALSO, THE CONTACT MENTIONED THAT IT BECAME DIFFICULT TO SHIFT GEARS. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V224000 (POWER TRAIN). HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE CONTACT NOTIFIED THE AUTHORIZED DEALER WHO REFUSED TO PROVIDE A REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638616September 24, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637998September 22, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN) OR NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO THE CORRECT GEAR. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION AFTER THE GEAR WAS SHIFTED INTO THE PARK POSITION. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD MOVE FORWARD EVEN AFTER THE VEHICLE WAS IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO A MECHANIC WHO REPLACED THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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